Global

News of Starling Bank closing its community forum was a surprise to the industry and forum members, but it raises the questions of what exactly is a bank’s community? And what’s the upper limit to its value?

Every Thursday, Leda Glyptis, 11:FS Chief of Staff creates #LedaWrites. This week she turns her attention to believing in fairy tales and the power of human will to change the world.

‘Digital’ is not technology, it is not an app. It is the human experience re-imagined in a way that removes entire steps of the value chain.

As we are approaching a new academic year, at the forefront of returning students’ minds (aside from pulling themselves out of bed to attend 9am lectures), is how on earth to sort out household bills. Organising multiple bills is a nightmare, even more so when there are many people living together.

We’re thrilled to announce the latest enhancements to 11:FS Pulse - our sparkling new Brand Page. The complete redesign and new feature set brings you extensive insights and data from hundreds of FS brands worldwide, streamlining product research and app performance analysis.

Risk and compliance activities are essential at the best of times. So how can companies keep up that best practices during a global pandemic?

One thing we hear a lot about here at 11:FS is how frustrating bad user experiences can be. Especially when trying to complete finance-based tasks – it’s not ideal considering the impact that these tasks can have on our everyday lives.

Content marketing. Feels like ages we’ve been throwing this term around, doesn’t it? The term was first coined in 1996 (25 years ago!), and sometimes it feels like many brands are still using the same content marketing playbook from five if not ten years back.

With over one million students studying away from home during the 17/18 academic year, managing budgets and expenses is an ever-increasing need.

Messaging has redefined the way we interact with one another. Now, it could do the same with the ways we engage with banks...

I was once told by a very senior guy at a global bank that my attempts to create impact were ‘a bit socialist’. This statement represents an inter-generational misalignment on the expected role of financial services in society. This is taken from our Unfiltered newsletter. Subscribe now for a no BS, uncensored analysis of fintech news and hot topics delivered to your inbox each fortnight.

A few weeks ago I wrote about how banks and fintechs need to work together. Evidently some are taking notice and learning from each other.

Every senior executive knows they need digital, every bank is spending billions on digital projects. So, why has so little digital transformation actually occurred?

Despite global economic headwinds, rising prices and over half of consumers now precisely tracking their subscription spend, 89% of businesses are optimistic about recurring revenue growth for the year ahead. They predict changing customer demand is the top factor that will impact profitability.

You can catch the full Fintech Insider take on the news today at 4pm on the podcast here. It’s been a week so that means we’re back to doing a deep dive on a slightly different story from the news show. I think this one’s a little more exciting than the bigger stories if truth be told. For analysis straight from industry experts subscribe to our podcast Fintech Insider CEO David M. Brear and Sarah Kocianski sit down with Monty Munford and CEO of Onfido Husayn Kassai to discuss all things fintech news, and this week we’re giving you a closer look at the FCA’s regulatory sandbox.