
Right now, every company is tackling how to handle the move to remote working. We made a decision recently to not return to the office until November and wanted to share how and why we got there.

The ability to get users through the onboarding process quickly and painlessly has never been more in demand, with Signicat reporting an average drop-off rate of 52% during the onboarding processes of Europe’s retail banks in 2018.

The consulting firm CG42 recently reported that it expects the ten largest banks in the US to lose $159 billion in deposits to smaller competitors over the next year.

You may have noticed from our newsletter (sign up here) and podcast (listen here or click play just below) that we’re celebrating our second birthday at 11:FS. It’s also Fintech Insider’s 200th episode. So to make it extra special we’ve done a roundtable with some of the most vital people in the 11:FS team who don’t normally get behind a microphone.

Users of Pulse will no doubt be familiar with our visual design rating, which sits at the bottom of each post and gives our analysts’ view on a journey’s design strengths.

This award is given to the incumbent financial institution that is executing the best digitalisation strategy.

Every Thursday, Leda Glyptis, 11:FS Chief of Staff creates #LedaWrites. This week she turns her attention to assets, habits and the wand that chooses the wizard.

If there is one thing we don’t talk about enough in the start-up world, it’s mental wellbeing. That’s strange, because it’s one of the most crucial things to get right in your company. I used to think that company culture is built on leadership and focus. I also used to believe that negative attitudes at work cannot lead to poor mental health or affect perceptions of health, beliefs, and results. Well, today is a different day. Armed with the growing awareness of the impact wellbeing can have on employees, businesses and the obvious link between positive workplace culture and productivity, I’m here to bust the myth that every start-up has a cut-throat environment which grinds down its employees.

The One to Watch award is given to the company with the firmest foundations onto which it can build truly digital services in the next 12 months.

Today sees the launch of Starling’s new joint account feature on its customer accounts. They’re only available to existing Starling customers so you’d better join up if you want to take advantage. We invited Starling’s Lead Engineer, Sam Everington and Chief Platform Officer, Megan Caywood into the office to show us how it works. Click play below to see for yourself.

Mutually Assured Destruction is a military state of reciprocal deterrence. When it comes to innovation in banking, it’s been a case of Mutually Assured Disruption.

Each week, Leda Glyptis, CEO of 11:FS Foundry, creates #LedaWrites. This week she tackles feedback and offering advice, solicited or otherwise.

When did you last pay for something in cash? If you can’t remember, you’re not alone.

Every Thursday, Leda Glyptis, 11:FS Chief of Staff creates #LedaWrites. This week she turns her attention to the view from your desk. But this isn’t a blog about facilities management.

Incumbent banks are losing. It’s no secret that challenger banks are taking advantage of the opportunities that incumbents have left on the table. But what if that could change?

David M. Brear, CEO at 11:FS, is joined by our very own CTO Ewan Silver for a fireside chat to unpick what we mean when we say the services have fallen out of financial services.

Ross Gallagher is joined by some great guests to talk about the most interesting stories in financial services over the last 7 days, including: Apple launch open banking service in the UK, Revolut move closer to a banking licence, and Saga launch a savings platform for the over 50s.

David Barton-Grimley is joined by some great guests to unpack the six characteristics of digital commercial banking; real-time, standardised, automated, embedded, contextual, and extendable. We’ll explore what they are and how they can (or can’t) support a more efficient, reliable, and secure industry.

Benjamin Ensor is joined by some great guests to talk about the most interesting stories in financial services over the last 7 days, including: HSBC partner with Nova Credit to offer international credit history checks, Mercedes-Benz roll out in-car payments, and Standard Life launch a pensions dashboard.

Ross Gallagher is joined by some great guests to talk about recruitment in financial services, how today's applicants can stand out, and also what institutions can do to support diversity, equality & inclusion and create a culture for success.

David Brear and Ross Gallagher are joined by some great guests to talk about the most interesting stories in financial services over the last 7 days, including: Monzo's new investment platform, India hit their financial inclusion targets 41 years early, and cash payments are on the rise.

Laura Watkins is joined by some great guests to talk about the most interesting stories in financial services over the last 7 days, including: Adyen get a UK banking licence, Perfios eye UK & US expansion, and a new campaign tackles the gender investment gap.

What is the best metric for measuring the success for fintech? In this rewind show from the archives, Benjamin Ensor is discussing the answer to that question, joined by some great guests, from Allica Bank, Anthemis, and This Week In Fintech.

David Brear is joined by a panel of experts from Cleo, Feedzai and Starling Bank to look at how financial services need to adapt to the changes brought by AI, where it can have the most influence and where the human touch is still needed.

L.F.G. Today we bring you: a super interesting discussion on the current status of stablecoins in the US and beyond and with the launch of PYUSD from PayPal what might the wider impact be? Are stablecoins going mainstream? All this and much more on today's Blockchain Insider!

JP Morgan increases its investment in Brazilian neobank C6, as Goldman Sachs sells its PFM unit, African fintech investment surpasses $2 billion, as M-Pesa enter Ethiopia for the first time. Benjamin Ensor and David Barton-Grimley are joined by some great guests to talk about the most interesting stories in financial services over the last 7 days, including Sarah Kocianski and Samee Zahid from Chipper Cash.

Ramp raises $300M (and that's a down round!), Goldman Sachs plans sale to concentrate on the ultra-wealthy and Monzo is named best bank - Kate Moody and Benjamin Ensor are joined by some great guests from CCG and Lightyear to talk about the most interesting stories in financial services over the last 7 days.

David Brear is joined by some great guests from Fireblocks, DigitalX and Moniflo to talk about how financial services are actually using blockchain technology and how they choose an option that works best for them.

L.F.G. Today we bring you: a super interesting discussion on the impact AI software and AI generated content can have on the world of social media, and where the overlaps with the crypto space live, and how to make this safe for consumers. All this and much more on today's Blockchain Insider!

Mastercard takes minority stake in MTN, rental platform Fronted closes down, and Bank Of Ireland customers go crazy for ATM glitch – Benjamin Ensor is joined by some great guests, from Anthemis, Cornerstone Advisors, and Ebanx, to talk about the most interesting stories in financial services over the last 7 days.
Ever wanted to know what’s going on behind the scenes every time we make a payment?
Regulation is essential. It stops banks from going bust or behaving badly.
The invention of the computer revolutionised banking in the 1950s.
Lending has been around for thousands of years and is one of the cornerstones of banking.
They're down, but they're not certainly not out.
Mastercard and Visa are the two biggest credit card networks in the world.
We kick off our Decoding: Banks series with a look at the banking landscape today and how we got here.

David M. Brear, our 11:FS CEO, takes us through legacy technology within banks - but of course, with a really cool Lightboard.

Fintech Marketing Podcast Season 2: Coming soon

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...


The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

