Global

Article
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COVID-19

How digital customer support can help banks during COVID-19 and beyond

At the beginning of 2022, many early-stage investors looked ahead with optimism as we emerged from the depths of the COVID-19 pandemic, and global economies started to show signs of growth again.

5min read
Article
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Banking

Leda Writes for Fintech Futures: unsolicited advice on unsolicited advice

Every Thursday, Leda Glyptis, 11:FS Chief of Staff creates #LedaWrites. This week she turns her attention to flat earth, banking and strong convictions, loosely held.

5min read
Article
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compliance

How to maintain Risk and Legal ways of working while remote

Mental health isn’t just a concern on National Sickie Day or Time to Talk Day. So why aren’t we taking the conversation further?

5min read
Article
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Culture

Leda Writes for Fintech Futures: High school jocks living their best lives

Every Thursday, Leda Glyptis, 11:FS Chief of Staff creates #LedaWrites. This week she turns her attention to hiring the people who make the best teams.

5min read
Article
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Leda Writes for Fintech Futures: situation not normal

Every Thursday, Leda Glyptis, 11:FS Chief of Staff creates #LedaWrites. This week finds her contemplating cheese.

5min read
Article
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COVID-19

11:FS COVID-19 Response

Never did I imagine 3 months ago that we’d be dealing with such an unprecedented global crisis as we have done with COVID-19.

5min read
Article
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Banking

Leda Writes for Fintech Futures: everything I ever needed to know, I learned from The West Wing

Every Thursday, Leda Glyptis, 11:FS Chief of Staff creates #LedaWrites. This week she turns her attention to the problems behind procurement and how to decide whether to build, buy or partner.

5min read
Article
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COVID-19

Lessons from COVID-19: you need a truly digital strategy, now!

In the first part of this series I introduced the story of Frederic Tudor, the American Ice-Block King; and discussed lessons learned from his then new product offering as it relates to blockchain technology. Tudor was able to successfully corner the ice-block shipping market and eventually was shipping blocks of ice to as far away as Calcutta from his home in Boston.

5min read
Article
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COVID-19

Is the COVID-19 crisis creating fintech M&A opportunities?

How can community banks remain competitive as large financial institutions gobble up more and more of the market?

5min read
Article
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Banking

Leda Writes for Fintech Futures: the in-between places

Every Thursday, Leda Glyptis, CEO of 11:FS Foundry creates #LedaWrites. This week she turns her thoughts, and thanks, to those in the Messy Middle.

5min read
Article
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COVID-19

Can digital lenders help more SMEs gain access to COVID-19 relief loans?

How successful have government loan schemes in the UK and US been so far and what’s next?

5min read
Article
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leda writes

Leda Writes for Fintech Futures: on making your bed and having a future

Every Thursday, Leda Glyptis, 11:FS Chief of Staff creates #LedaWrites. This week she turns her attention to Open Banking, doing almost nothing and doing everything.

5min read
Article
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11:FS

Introducing The Fintech Marketing Podcast

11:FS Pulse is constantly loading more content and we’re always seeking new ways to create transparency in our product so you can understand the reasoning behind why some user journeys are so powerful.

5min read
Article
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leda writes

Leda Writes for Fintech Futures: transformation in a post-apocalyptic world

Every Thursday, Leda Glyptis, 11:FS Chief of Staff creates #LedaWrites. This week she turns her attention to trust, consistency and the currency of credibility.

5min read
Article
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Culture

Jamie, me, and the value of connectivity

The number one reason why new propositions fail is that they do not find product market fit. No-one sets out to build a dud product; everyone is shooting for the moon. So what separates the breakthrough successes from the desperate failures? A key part of success is developing a purpose for your product and being able to strongly communicate why your product exists. Importantly, the 'why' is defined by focusing on customer outcomes, which is the reason many of the commoditised banking products lack any meaningful purpose.

5min read
820
podcast
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Fintech Insider

820. Insights: Personalisation in banking

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50min listen
818
podcast
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Fintech Insider

818. Insights: How to build trust in financial services

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51min listen
817
podcast
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Fintech Insider

817. News: Elon Musk's X Announce Peer-to-Peer Payments

David Barton-Grimley and Rachel Pandyan are joined by some great guests to talk about the most interesting stories in financial services over the last 7 days, including: P2P payments are coming to X, Revolut are facing a class action lawsuit for biometric data breaches, mortgages rates are coming down, and Andaria partners with Mastercard to improve their embedded finance offering.

1h07 listen
816
podcast
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Fintech Insider

816. Insights: The current state of open banking

11:FS CEO David M. Brear is joined by some great guests to talk about the current state of open banking, how it is transforming financial services and, as more countries push for formal open banking regimes, what does the future hold?

50min listen
815
podcast
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Fintech Insider

815. News: Should Wise be worried about Zing?

Benjamin Ensor is joined by some great guests to talk about the most interesting stories in financial services over the last 7 days, including: HSBC launch money transfer app Zing, Pave Bank launches, and the UK and Switzerland sign the Berne Financial Agreement.

58min listen
814
podcast
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Fintech Insider

814. Insights: Our 2024 fintech predictions

Happy New Year Fin-techers! To celebrate, hosts David M. Brear, Ross Gallagher and Kate Moody make some bold fintech predictions for 2024, and look back on how right (or wrong) they were last year!

40min listen
203
podcast
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Blockchain Insider

203. Insights: Our crypto predictions for 2024

L. F. G. And Happy New Year! Mauricio and Catherine bring you our 2024 predictions. Alongside special guest Balaji Srinivasan, we revisit our 2023 predictions, see where we went right or wrong and look ahead to the key trends to look out for in 2024. All this and much more on today's Blockchain Insider!

1h07 listen
podcast
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Fintech Insider

Bonus: Behind the Scenes of Fintech Insider

We. Are. Here. Today we bring you: a live bonus episode! Mauricio Magaldi is joined live on stage at Blockchain Rio by some great guests from FEAT THE FUTURE and BLOCKFORCE to discuss blockchain for good. All this and much more on today's Blockchain Insider!

47min listen
podcast
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Blockchain Insider

Bonus: How to become a digital creator

We. Are. Here. Today we bring you: a live bonus episode! Simon Taylor is joined live on stage at New York FinTech Week by some great guests, from Visa, EMTECH and The Digital Dollar Project, to discuss whether a US central bank digital currency is now inevitable. All this and much more on today's Blockchain Insider!

42min listen
813
podcast
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Fintech Insider

813. Insights: Fintech's biggest stories of 2023

As we wrap up another rollercoaster year in fintech, 11:FS CEO David M. Brear is joined by some a panel of colleagues to talk about the biggest, best, and most outrageous happenings of 2023.

54min listen
812
podcast
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Fintech Insider

812. News: CaixaBank's GenAI revolution and our fintech naughty or nice list

Benjamin Ensor and Rachel Pandyan are joined by some great guests to talk about the most interesting stories in financial services over the last 7 days, including: CaixaBank investing in 100-person team to work exclusively on GenAI, TikTok acquire Tokopedia following new social media laws, and Canapi launch a $750m VC fund to support fintechs.

1h09 listen
202
podcast
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Blockchain Insider

202. Insights: Tokenised deposits, stablecoins and when best to use them

L.F.G. Mauricio and Catherine bring you a deep dive into tokenised deposits on the blockchain. What they are, how they work and how they differ from CBDCs and stablecoins and the different ways to utilise each one. All this and much more on today's Blockchain Insider!

45min listen
810
podcast
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Fintech Insider

810. News: Robinhood is coming to the UK and Wise help SMEs with Allica Bank

David Barton-Grimley is joined by some great guests to talk about the most interesting stories in financial services over the last 7 days, including: Robinhood are coming to the UK... no, seriously this time, and Wise partner with Allica Bank to make cross-border payments easier for SMEs. Plus, if you're looking for a new family board game this year, head to your local Natwest branch.

50min listen
podcast
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Fintech Insider

Bonus: David M Brear on the Wharton Fintech Podcast

David M. Brear is joined by financial services veteran, Ashok Vaswani, to discuss how he draws on his experience going forward and why he continues to put learning first.

45min listen
Video
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11:FS Pulse

Banks are losing the loyalty game | 11:FS Explores

Hey, banks! This might sting a bit. You’re getting loyalty all wrong - and it’s costing you customers. But all is not lost!

7min watch
Video
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11:FS Pulse

3 ways AI is shaking up UX in financial services | 11:FS Explores

The entire world is buzzing about AI, and that ain't changing anytime soon. But as AI becomes more integrated into our daily lives, what impact will it have on financial services and how people interact with them?

5min watch
Video
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Decoding

What are fintechs? - Decoding: Banks

Ever wanted to know what’s going on behind the scenes every time we make a payment?

12min watch
Video
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Decoding

How does banking regulation work? - Decoding: Banks

Regulation is essential. It stops banks from going bust or behaving badly.

12min watch
Video
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Decoding

How has software evolution influenced banking? - Decoding: Banks

The invention of the computer revolutionised banking in the 1950s.

11min watch
Video
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Lending

How does lending work? - Decoding: Banks

Lending has been around for thousands of years and is one of the cornerstones of banking.

11min watch
Video
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Decoding

How can traditional banks win on the banking battlefield? - Decoding: Banks

They're down, but they're not certainly not out.

15min watch
Video
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Decoding

How do card networks operate? - Decoding: Banks

Mastercard and Visa are the two biggest credit card networks in the world.

13min watch
Video
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Decoding

How has the banking battlefield evolved? - Decoding: Banks

We kick off our Decoding: Banks series with a look at the banking landscape today and how we got here.

13min watch
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen