Content Hub
.svg)
.svg)
Global
We won Consultancy of the Year 2025!
The U.S. Treasury and the Office of the Comptroller of the Currency (OCC) both hit the headlines with fintech-related announcements. Treasury released a 222-page report on the subject of Nonbank Financials, Fintech, and Innovation, while the OCC almost immediately followed with the news that it would finally begin accepting National Bank Charter applications from fintechs, in line with Treasury recommendations.
Execution is everything: Why speed x quality wins the day
How do I create the 5 year plan for 8 software releases a day? This is one of my favourite lines from an old school bank executive. It happened live on stage in front of 500 people when I made the point that challenger banks are now operating at 8 releases per day. It might seem nerdy, but why does it matter how often banks release new software?
Are you selling or partnering with banks?
The fintech ecosystem is currently going through an exciting phase. Startups that were once considered young and immature like Monzo, Revolut, or Airwallex have grown into established financial companies. At the same time, incumbent banks are getting better at engaging and investing in fintech. The two worlds are converging and sparking new opportunities for partnerships.
Introducing the new Brand Page on 11:FS Pulse
Bonjour! Comment allez-vous? France’s fintech star is rising. With over 1100 of them based in the capital alone, junior minister Cédric O has promised that Paris will eclipse London as the fintech hotspot in Europe in the near-distant future.
VR & AR: Transforming the Fintech Landscape
Asking the wrong questions will only ever lead to the wrong solutions. That’s why we lean into Jobs to be Done at 11:FS. It’s based on the notion that there’s no use in asking what the customer wants, because they don’t actually know. This is taken from our Unfiltered newsletter. Subscribe now for a no BS, uncensored analysis of fintech news and hot topics delivered to your inbox each fortnight.
The forever banks - how private banks are still unfazed by disruption
11:FS has come a long way in a short time, and as the company has grown up, so must the branding. It's time to sit down, take stock of how we look and sound and fine-tune our identity.
The future of AI in finance doesn't look like ChatGPT
We were lucky enough to catch up with Ben Metz, Head of Digital at Jack Henry. Here, he predicts who’ll come out on top in the banking war: the traditional players or the challengers, and what will decide who wins and loses.
Fintech will unlock the true essence of Islamic finance
Fintech has a big part to play in the fight against climate change and can help solve financial exclusion for millions worldwide. This article is the first in a trilogy on fintech for good. You can find the link to the second at the bottom of this one.
PSD3 is an innovation red herring
Take a peek behind the scenes of 11:FS Pulse. Keep reading to learn about the process 11:FS designers use to keep the Pulse product relevant, user friendly and ahead of the curve with a run through of the latest application of our design process.
Your product is only 20% unique (but that’s where you win)
I'm going to start with an unpopular opinion that we proposition design purists like to convince ourselves isn't true: sometimes it's ok to launch a clone.
It’s time to make year-end reviews more human
Hot on the heels of Revolut’s mega funding round and newly minted unicorn status two weeks ago comes another piece of good news for the European fintech industry — Swedish commerce platform iZettle is set to IPO.
What does legacy really mean?
One notable group of firms are missing from the initial Libra founding members: banks. So what could Libra mean for them?
How the financial services sector can win the war for tech talent
So you’re looking to scale agile Agile has become the status quo for most organisations delivering digital services. In recent years, conversation in the enterprise agile community has shifted to scaling agile.
Your community has to be at the heart of everything you do
I don’t know if I think about the Roman Empire every day, but awards submissions? I can’t seem to escape them.
Why every business should care about FedNow
The Federal Reserve hasn’t changed its payment system in more than 50 years. And while it’s operated with relative stability for that duration, the needs of businesses and their customers have evolved.
757
757. Insights: Can financial services change how people think about money?
Kate Moody is joined by some great guests, from 11:FS, Nationwide, and Plum, to discuss how banks and fintechs can shape how customers manager their finances.
756
756. Focus: What are US VCs looking for in today’s market?
David M. Brear is joined by some great guests from Visa, Mana Tech, and Commerce Ventures, to discuss the opportunities and challenges in the fintech market in the United States of America.
755
755. News: PSD3 unveils plans to shake up Open Banking
The European Union unveils new open banking rules, Wise announces bumper profits, and Robinhood buys X1 – Ross Gallagher and Benjamin Ensor are joined by some great guests to talk about the most interesting stories in financial services over the last 7 days.
754
754. Insights: How do we get to the holy grail of cross border payments?
David M. Brear is joined by some great guests, from Citi and JP Morgan, to delve into the developments, friction, and potential future of cross-border payments.
190
190. Insights: AI and chatbots are shaking up the crypto space
EL. EF. GEE. Today we bring you: A look into the growing prevalence of chatbots in the crypto industry and how that could look in the future. All this and much more on today's Blockchain Insider!
753
753. News: Banks are in an AI talent war and Revolut launches the 'Ultra' account
European banks are putting "AI" in 30% of their job ads, Majority bank opens community meeting space for new migrants, and Gen Z need lessons on how to behave in the corporate world – Benjamin Ensor and Ross Gallagher are joined by some great guests to talk about the most interesting stories in financial services over the last 7 days.
752
752. Insights: How does Big Tech shake up the payments industry?
David M. Brear is joined by some great guests, from Clearbank, Mastercard, and Thredd, to discuss the relationship between Silicon Valley giants and the payments space.
750
750. News: Andreessen Horowitz lands in London and HSBC rebrands Silicon Valley Bank UK
a16z to open first international office in London, HSBC builds innovation division from the bones of SVB UK, and Snoop Dogg launches NFT tour pass – Ross Gallagher and Benjamin Ensor are joined by some great guests to talk about the most interesting stories in financial services over the last 7 days.
749
749. What is Anne Boden’s legacy in fintech? (rewind)
David M. Brear is joined by Anne Boden, CEO of Starling, in this interview from the archives!
743
743. News: Revolut's banking licence in jeopardy and Anne Boden departs Starling Bank
Bank of England plans to reject Revolut's bid for banking licence, Brite Payments launches instant payments network, and Daylight calls it quits – Kate Moody and Ross are joined by some great guests, from Brite Payments and Fifth Third Bank, to talk about the most interesting stories in financial services over the last 7 days.
742
742. Insights: How NOT to build a bank - Part I
Ross Gallagher is joined an all-star panel of Elevens for the first part of a two episode deep-dive into the battle scars picked up when building banks across the globe.
741
741. Focus: How UX is fundamental to seamless money movement
David Barton-Grimley is joined by a fantastic guest, from Wise, to continue exploring the importance of UX to the fintech revolution in Europe.
740
740. News: Smart raises $95 million while Robinhood sparks all-night trading fears
Smart raises $95 million to take on the pension market, Robinhood launches 24-hour trading, and former UK Chancellor to chair Italian investment firm – Benjamin Ensor and Kate Moody are joined by some great guests, from Anthemis and Smart, to talk about the most interesting stories in financial services over the last 7 days.
739
739. Insights: Could 'mortgages as a service' mark the future of homebuying?
Benjamin Ensor is joined by some great guests, from 11:FS, Molo Finance, Pexa UK, to discuss the possibilities of mortgages services embedded at the point of need.
187
187. Insights: Data must flow in the era of AI - a Dune case study
EL. EF. GEE. Today we bring you: a deep dive into the world of data and AI, and our second case study! On this show, we're taking a closer look at the the history of Dune, and their new LLM announcement, and how AI and blockchain intersect and can help shape the future of the crypto space. All this and much more on today's Blockchain Insider!
Banks are losing the loyalty game | 11:FS Explores
Hey, banks! This might sting a bit. You’re getting loyalty all wrong - and it’s costing you customers. But all is not lost!
3 ways AI is shaking up UX in financial services | 11:FS Explores
The entire world is buzzing about AI, and that ain't changing anytime soon. But as AI becomes more integrated into our daily lives, what impact will it have on financial services and how people interact with them?
Using Jobs to be Done to revolutionise SME Banking | 11:FS Explores
It's not just a buzzword.
What are fintechs? - Decoding: Banks
Ever wanted to know what’s going on behind the scenes every time we make a payment?
How does banking regulation work? - Decoding: Banks
Regulation is essential. It stops banks from going bust or behaving badly.
How has software evolution influenced banking? - Decoding: Banks
The invention of the computer revolutionised banking in the 1950s.
How does lending work? - Decoding: Banks
Lending has been around for thousands of years and is one of the cornerstones of banking.
How can traditional banks win on the banking battlefield? - Decoding: Banks
They're down, but they're not certainly not out.
How do card networks operate? - Decoding: Banks
Mastercard and Visa are the two biggest credit card networks in the world.
How has the banking battlefield evolved? - Decoding: Banks
We kick off our Decoding: Banks series with a look at the banking landscape today and how we got here.
960
Insights: The future of Revolut with UKCEO Francesca Carlesi
The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...
960
Insights: The future of Revolut with UKCEO Francesca Carlesi
960
Insights: The future of Revolut with UKCEO Francesca Carlesi
The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...
960
Insights: The future of Revolut with UKCEO Francesca Carlesi
960
Insights: The future of Revolut with UKCEO Francesca Carlesi
