
Biggest nothing-statement of the year: onboarding is important. As I recently covered here, over 50% of digital retail banking customers got bored and switched off before they’d finished in 2020. Not a great stat.

I think we’re all agreed that innovation is crucial to the continuing success of any organisation. But what does innovation really mean?

This year we’ve made a true commitment to double down on our D&I efforts across 11:FS, starting with a company-wide discovery phase led by Elysian, looking into the current makeup of the business and piloting a survey to dive deeper into the thoughts and opinions of our Elevens. 💭

InsurTech is an industry that’s really taken off in the last few years with many different tech and AI developments and new challengers springing up, as talent breaks away from incumbents to go it alone. We thought it was the perfect time to discuss all the new developments in a brand new podcast.

Despite attempts to portray the opposite, traditional financial organisations are struggling to innovate. In fact in many cases they are having to spend a fortune simply to stand still. As we highlighted in our recent report, this is due to three principal reasons:

Picking apart the week on the Fintech Insider News show alongside hosts Sarah Kocianski and David M. Brear are Lucy Woolfenden, Marketing Director at Yolt and Pol Navarro, Digital Innovation Director at TSB. Sarah also catches up with Alex Park, Digital Director at Metro Bank for a one to one interview. Listen here for the episode in full, stream it below or read on for extra insights.

Long-time supporter signs as lead sponsor for the expanded second season of the Fintech League.

Omnichannel is the king of the buzzwords in retail banking. It’s the idea that “customers should receive a consistent seamless service across all channels.” In this utopia the branch, phone, web, and mobile app all come together as one. But if you’re a fan of omnichannel, you might want to sit down, because I’ve got some bad news.

Our third After Dark event was a our 2017 wrap up Christmas Special – a festive fintech event, looking back on the last year in the industry, and looking forward to 2018, with some very special guests, and the return of the Fintech Wall of Emoji!

11:FS is pleased to announce that today we are launching the beginner’s guide to Open Banking! It’s a hot topic in the fintech space at the moment and users need to know what they’re getting themselves into.

Simon Taylor interviewed Mike Kelly, CEO and founder of Curl for Fintech Insider, a new payments network. They discuss Curl’s origin story, their payments network and how Open Banking is going to make a huge difference. Listen to the interview in full on the podcast here or stream it below or catch the highlights on YouTube.

When the World Bank launched a focus on financial inclusion in 2011, about 2.5-3 billion people lacked access to even the most basic financial services. Since then, dramatic progress has been made. Between 2011 and 2014 an astonishing 700 million people gained bank accounts (twice the population of the US). In the latest World Bank Findex report, it was stated that a further 8% of the world opened an account.

It’s been a wild week for fintech news as conference season kicks off with Philip Hammond’s speech at the IFTC including robots taking over regulations and bridges to other continents. Picking apart the week on the Fintech Insider News show alongside hosts Ross Gallagher and Simon Taylor are Helene Panzarino, Managing Director at Rainmaking Colab, Monty Munford, journalist and found of agency Mob76, and Ryan Garner. Listen here for the episode in full, stream it below or read on for extra insights.

Every fintech marketing org, large and small, is surrounded by fires. But successful teams don’t try to fight each one. They let the nonessentials burn and focus on what matters. It sounds simple on the surface, but it’s a challenging principle to put into practice day in and day out.

Fintech is constantly evolving and creating new ways to deliver a positive customer experience. But if they can do it, surely everyone else can too?

David M. Brear is joined by some great guests, from LexisNexis Risk Solutions, GB Bank, FINTRAIL, to discuss how to tackle financial crime and money laundering going forward.

EL. EF. GEE. Today we bring you: UK Minister proposes measures to regulate crypto ads and ban unauthorised providers, Reddit now has more NFT wallets than the OpenSea Marketplace, and Blockchain.com Visa Card, powered by Marqeta, debuts with 50,000 sign-ups at launch. All this and much more on today's Blockchain Insider!

David M. Brear is joined by some great guests, from Atomic, Alloy, and Taxbit, to talk about the most interesting stories in financial services from Money20/20 in Las Vegas, including: Wells Fargo partners with Google on a virtual assistant, Fireblocks launches digital assets payments engine, and our panel gives their personal highlights from the conference.

David M. Brear is joined by some great guests, from Moov, Catch, and Plaid, at Money20/20 in Last Vegas to discuss the strengths and weaknesses of payments in America.

Ross Gallagher and Benjamin Ensor are joined by some great guests to talk about the most interesting stories in financial services over the last 7 days, including: wIll Goldman Sachs pull the plug on Marcus? PayPal backs away from fining people $2,500 for 'misinformation', and Damien Hirst burns artworks after collectors pick their NFTs instead.

Ross Gallagher is joined by some great guests, from Pensionbee, Wealthify and Common Wealth, to discuss what makes the perfect pension offering.

Kate Moody is joined by some great guests, from Tink, HSBC, and Chetwood Financial, to talk about the most interesting stories in financial services over the last 7 days, including: Mumsnet teams up with Chetwood to launch family-focused financial products in 2023, HSBC teams up with Oracle Netsuite for Embedded Banking Services in the US, and SEC charges Kim Kardashian for Instagram crypto promotion.

Benjamin Ensor and David M. Brear are joined by a panel of guests from Bright Blue Hare and Swiss Re Solutions to talk through what open insurance could look like. All this and much, much more on today's Insurtech Insider!

Benjamin Ensor and Ross Gallagher are joined by some great guests to talk about the most interesting stories in financial services over the last 7 days, including: UK mortgage lenders halt some deals after pound falls, DoorDash partners with JP Morgan Chase on credit card, and we dive into the Fintech Insider mailbag!

David M. Brear is joined by some great guests, from 11:FS and Nucoro, to discuss designing financial services for high-net-worth individuals.

We. Are. Here. Today we bring you: a show dedicated to developers and their worlds. We take a look at what a dev actually does and how to break into their world, what opportunities are out there, and how important dev communities really are. All this and much more on today's Blockchain Insider!

Benjamin Ensor is joined by some great guests, from Zayzoon and PayMeNow, to discuss the earned wage access industry.

Benjamin Ensor is joined by some great guests, from Tech Nation, F10 and OakNorth, to explore the impact of tech accelerators on the fintech space.

EL. EF. GEE. Today we bring you: Latin American crypto firm Ripio launches prepaid crypto card in Brazil, Steven Bartlett’s web3 creator platform Thirdweb raises £20m, and Netflix enters Decentraland metaverse promoted by Ryan Gosling. All this and much more on today's Blockchain Insider!

Kate Moody and Benjamin Ensor are joined by some great guests, from Betakit and Silicon Republic, to talk about the most interesting stories in financial services over the last 7 days, including: Shopify is picking a fight with Amazon, UBS scraps $1.4 billion deal to buy Wealthfront, and Japan decides it's time to stop using floppy disks.

Hey, banks! This might sting a bit. You’re getting loyalty all wrong - and it’s costing you customers. But all is not lost!
The entire world is buzzing about AI, and that ain't changing anytime soon. But as AI becomes more integrated into our daily lives, what impact will it have on financial services and how people interact with them?
Ever wanted to know what’s going on behind the scenes every time we make a payment?
Regulation is essential. It stops banks from going bust or behaving badly.
The invention of the computer revolutionised banking in the 1950s.
Lending has been around for thousands of years and is one of the cornerstones of banking.
They're down, but they're not certainly not out.
Mastercard and Visa are the two biggest credit card networks in the world.
We kick off our Decoding: Banks series with a look at the banking landscape today and how we got here.

David M. Brear, our 11:FS CEO, takes us through legacy technology within banks - but of course, with a really cool Lightboard.

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...


The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

