Global

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COVID-19

How digital customer support can help banks during COVID-19 and beyond

At the beginning of 2022, many early-stage investors looked ahead with optimism as we emerged from the depths of the COVID-19 pandemic, and global economies started to show signs of growth again.

5min read
Article
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Banking

Leda Writes for Fintech Futures: unsolicited advice on unsolicited advice

Every Thursday, Leda Glyptis, 11:FS Chief of Staff creates #LedaWrites. This week she turns her attention to flat earth, banking and strong convictions, loosely held.

5min read
Article
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compliance

How to maintain Risk and Legal ways of working while remote

Mental health isn’t just a concern on National Sickie Day or Time to Talk Day. So why aren’t we taking the conversation further?

5min read
Article
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Culture

Leda Writes for Fintech Futures: High school jocks living their best lives

Every Thursday, Leda Glyptis, 11:FS Chief of Staff creates #LedaWrites. This week she turns her attention to hiring the people who make the best teams.

5min read
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Leda Writes for Fintech Futures: situation not normal

Every Thursday, Leda Glyptis, 11:FS Chief of Staff creates #LedaWrites. This week finds her contemplating cheese.

5min read
Article
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COVID-19

11:FS COVID-19 Response

Never did I imagine 3 months ago that we’d be dealing with such an unprecedented global crisis as we have done with COVID-19.

5min read
Article
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Banking

Leda Writes for Fintech Futures: everything I ever needed to know, I learned from The West Wing

Every Thursday, Leda Glyptis, 11:FS Chief of Staff creates #LedaWrites. This week she turns her attention to the problems behind procurement and how to decide whether to build, buy or partner.

5min read
Article
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COVID-19

Lessons from COVID-19: you need a truly digital strategy, now!

In the first part of this series I introduced the story of Frederic Tudor, the American Ice-Block King; and discussed lessons learned from his then new product offering as it relates to blockchain technology. Tudor was able to successfully corner the ice-block shipping market and eventually was shipping blocks of ice to as far away as Calcutta from his home in Boston.

5min read
Article
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COVID-19

Is the COVID-19 crisis creating fintech M&A opportunities?

How can community banks remain competitive as large financial institutions gobble up more and more of the market?

5min read
Article
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Banking

Leda Writes for Fintech Futures: the in-between places

Every Thursday, Leda Glyptis, CEO of 11:FS Foundry creates #LedaWrites. This week she turns her thoughts, and thanks, to those in the Messy Middle.

5min read
Article
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COVID-19

Can digital lenders help more SMEs gain access to COVID-19 relief loans?

How successful have government loan schemes in the UK and US been so far and what’s next?

5min read
Article
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leda writes

Leda Writes for Fintech Futures: on making your bed and having a future

Every Thursday, Leda Glyptis, 11:FS Chief of Staff creates #LedaWrites. This week she turns her attention to Open Banking, doing almost nothing and doing everything.

5min read
Article
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11:FS

Introducing The Fintech Marketing Podcast

11:FS Pulse is constantly loading more content and we’re always seeking new ways to create transparency in our product so you can understand the reasoning behind why some user journeys are so powerful.

5min read
Article
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leda writes

Leda Writes for Fintech Futures: transformation in a post-apocalyptic world

Every Thursday, Leda Glyptis, 11:FS Chief of Staff creates #LedaWrites. This week she turns her attention to trust, consistency and the currency of credibility.

5min read
Article
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Culture

Jamie, me, and the value of connectivity

The number one reason why new propositions fail is that they do not find product market fit. No-one sets out to build a dud product; everyone is shooting for the moon. So what separates the breakthrough successes from the desperate failures? A key part of success is developing a purpose for your product and being able to strongly communicate why your product exists. Importantly, the 'why' is defined by focusing on customer outcomes, which is the reason many of the commoditised banking products lack any meaningful purpose.

5min read
703
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Fintech Insider

703. News: UK Government pulls plug on Tech Nation while Stripe sets deadline for IPO

Ross Gallagher and Kate Moody are joined by some great guests, from Atom Bank and Fintech Finance, to talk about the most interesting stories in financial services over the last 7 days, including: Tech Nation’s shutdown sparks fears for UK fintech, Stripe tells employees it will decide on an IPO within the next year, and 6-year-old boy spends $1k on Grubhub.

1h03 listen
696
podcast
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Fintech Insider

696. Focus: Can Open Finance ever be truly global?

David M. Brear is joined by Visa's Dan Roesbery - as well as guests from Wise and MX - for the inaugural episode of Fintech Insider Focus!

39min listen
podcast
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Fintech Insider

Bonus: Disrupting the corporate and consumer divide, with Pagaya's Ashok Vaswani

L.F.G. Mauricio and Catherine bring you a fantastic conversation looking at what it means to be a digital creator today and the global community it creates, with two amazing digital creators taking part in the global Visa Creator Program. All this and much more on today's Blockchain Insider!

31min listen
175
podcast
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Blockchain Insider

175. Insights: Getting to the bottom of Decentralised Exchanges

We. Are. Here. Today we bring you: in this Insights show, we are going to be taking a look at the world of Decentralised Exchanges, aka DEXs. All this and much more on today's Blockchain Insider!

42min listen
682
podcast
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Fintech Insider

682. News: Would you bank with Twitter?

Ross Gallagher and Nicole Perry are joined by some great guests to talk about the most interesting stories in financial services over the last 7 days, including: Debite launches direct to bank payments for early-stage companies, Klarna brings its price comparison tool to Europe, and 11:FS hosts its inaugural awards.

1h04 listen
681
podcast
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Fintech Insider

681. Insights: How do changes in government affect innovation in financial services?

Benjamin Ensor is joined by some great guests, from Innovative Finance, Chamber of Progress, and Spiralem, to discuss how governments across the world impact the success of fintech.

44min listen
679
podcast
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Fintech Insider

679. Insights: Is the future of fighting financial crime in people or automation?

David M. Brear is joined by some great guests, from LexisNexis Risk Solutions, GB Bank, FINTRAIL, to discuss how to tackle financial crime and money laundering going forward.

45min listen
174
podcast
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Blockchain Insider

174. News: Is Reddit part of the key to making crypto mainstream?

EL. EF. GEE. Today we bring you: UK Minister proposes measures to regulate crypto ads and ban unauthorised providers, Reddit now has more NFT wallets than the OpenSea Marketplace, and Blockchain.com Visa Card, powered by Marqeta, debuts with 50,000 sign-ups at launch. All this and much more on today's Blockchain Insider!

43min listen
676
podcast
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Fintech Insider

676. News: Live from Money20/20 - announcements from Google, Wells Fargo, Adyen, Fireblocks and more!

David M. Brear is joined by some great guests, from Atomic, Alloy, and Taxbit, to talk about the most interesting stories in financial services from Money20/20 in Las Vegas, including: Wells Fargo partners with Google on a virtual assistant, Fireblocks launches digital assets payments engine, and our panel gives their personal highlights from the conference.

55min listen
675
podcast
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Fintech Insider

675. Insights: Is the USA world-beating when it comes to payments?

David M. Brear is joined by some great guests, from Moov, Catch, and Plaid, at Money20/20 in Last Vegas to discuss the strengths and weaknesses of payments in America.

50min listen
672
podcast
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Fintech Insider

672. News: Will Goldman Sachs call time on Marcus?

Ross Gallagher and Benjamin Ensor are joined by some great guests to talk about the most interesting stories in financial services over the last 7 days, including: wIll Goldman Sachs pull the plug on Marcus? PayPal backs away from fining people $2,500 for 'misinformation', and Damien Hirst burns artworks after collectors pick their NFTs instead.

58min listen
671
podcast
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Fintech Insider

671. Insights: What does the perfect pension offering look like?

Ross Gallagher is joined by some great guests, from Pensionbee, Wealthify and Common Wealth, to discuss what makes the perfect pension offering.

46min listen
670
podcast
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Fintech Insider

670. News: BaaS partnerships for Chetwood and HSBC and Adyen taps Tink for Open Banking payments

Kate Moody is joined by some great guests, from Tink, HSBC, and Chetwood Financial, to talk about the most interesting stories in financial services over the last 7 days, including: Mumsnet teams up with Chetwood to launch family-focused financial products in 2023, HSBC teams up with Oracle Netsuite for Embedded Banking Services in the US, and SEC charges Kim Kardashian for Instagram crypto promotion.

1h02 listen
127
podcast
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Insurtech Insider

127. Insights: What could open insurance look like?

Benjamin Ensor and David M. Brear are joined by a panel of guests from Bright Blue Hare and Swiss Re Solutions to talk through what open insurance could look like. All this and much, much more on today's Insurtech Insider!

53min listen
668
podcast
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Fintech Insider

668. News: UK mortgage market in meltdown

Benjamin Ensor and Ross Gallagher are joined by some great guests to talk about the most interesting stories in financial services over the last 7 days, including: UK mortgage lenders halt some deals after pound falls, DoorDash partners with JP Morgan Chase on credit card, and we dive into the Fintech Insider mailbag!

1h listen
Video
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11:FS Pulse

Banks are losing the loyalty game | 11:FS Explores

Hey, banks! This might sting a bit. You’re getting loyalty all wrong - and it’s costing you customers. But all is not lost!

7min watch
Video
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11:FS Pulse

3 ways AI is shaking up UX in financial services | 11:FS Explores

The entire world is buzzing about AI, and that ain't changing anytime soon. But as AI becomes more integrated into our daily lives, what impact will it have on financial services and how people interact with them?

5min watch
Video
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Decoding

What are fintechs? - Decoding: Banks

Ever wanted to know what’s going on behind the scenes every time we make a payment?

12min watch
Video
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Decoding

How does banking regulation work? - Decoding: Banks

Regulation is essential. It stops banks from going bust or behaving badly.

12min watch
Video
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Decoding

How has software evolution influenced banking? - Decoding: Banks

The invention of the computer revolutionised banking in the 1950s.

11min watch
Video
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Lending

How does lending work? - Decoding: Banks

Lending has been around for thousands of years and is one of the cornerstones of banking.

11min watch
Video
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Decoding

How can traditional banks win on the banking battlefield? - Decoding: Banks

They're down, but they're not certainly not out.

15min watch
Video
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Decoding

How do card networks operate? - Decoding: Banks

Mastercard and Visa are the two biggest credit card networks in the world.

13min watch
Video
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Decoding

How has the banking battlefield evolved? - Decoding: Banks

We kick off our Decoding: Banks series with a look at the banking landscape today and how we got here.

13min watch
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
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Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen