Global

Article
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Unfiltered

Stop obsessing over your competitors and get back to your customers

There is risk in everything. There is risk in getting out of bed in the morning. There is risk in not getting out of bed in the morning. There’s risk in leaving the house these days, particularly with C19 (which, if you’re a Londoner, might be confused with a particularly treacherous cycle route).

3min read
Article
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Unfiltered

Do you really want to offer alternative payment methods?

I’m often asked what I spend most of my time thinking about at 11:FS. Honestly, most of the time it's something to do with how to scale 11:FS in a way that places culture at the forefront of everything we do and keeps it there.

3min read
Article
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Banking

Innovation terror: 3 things big banks can do to stop stagnation of innovation

Money 20/20 Europe 2019 is almost upon us and this year I’m looking forward to hearing from some of the sharpest minds in the industry, and also having a good argument ;).

3min read
Article
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Unfiltered

The metaverse will power a new era of industrial efficiency

Digital-only banks have been all the rage for some time now. Who hasn't heard of Monzo and Starling or, if your gaze is stateside, Chime? This is taken from our Unfiltered newsletter. Subscribe now for a no BS, uncensored analysis of fintech news and hot topics delivered to your inbox each fortnight.

4min read
Article
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11:FS Pulse

The one thing user-centred design often forgets

"Mastercard to push up fees for UK purchases from EU" was the headline we all wanted to see last month amid lockdowns, vaccine shortages and Brexit debacles.

4min read
Article
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UBS

Banks, mergers, and missed opportunities

In the wake of UBS’ takeover of Credit Suisse, we’ve been thinking a lot about the impact that mergers and acquisitions (M&A) have on technology and architecture.

4min read
Article
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AI

ChatGPT can revolutionise customer support and financial literacy across the globe

ChatGPT is unavoidable. Everyone has an opinion on it, but we haven’t yet scratched the surface of what it could unleash for financial services. Big banks are already turning their backs on it, but are they making a huge mistake?

3min read
Article
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The best fintech marketing teams let fires burn

A banker keen to stay under the radar has written us another insider’s perspective on where problems and their solutions are found in incumbent banks. The Stigcumbent, who you’ll remember from their insight on TSB and Open Banking APIs, has returned. Read on to discover just where the problems and solutions in every bank live…

3min read
Article
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Content marketing

How to create B2B content that cuts through the noise

‘Community-led’ startups seem to be popping up all over the place, but what does it mean to design a product community first and what are the advantages?

4min read
Article
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Blockchain

The future of crypto? On-chain and independently verified

If you change how money moves, you change the world. Money touches everything. Want to build a school? You need money. Want to prevent unsustainable business models? Want to prevent human trafficking? Manage the money flow.

2min read
Article
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Mortgages

How to fix the homebuying nightmare

Blockchain is a growing space that everyone wants to get into, and not just companies, potential employees too. So how do you get a job in blockchain? Simon Taylor interviewed specialist recruiter for the blockchain and cryptocurrency space, Zeth Couceiro for Blockchain Insider Episode 6.

4min read
Article
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Fintech Insider

Why the world needs to know more about local fintech

Every day on our podcasts, our social forums, videos, and events, we have the privilege of talking to the founders, the builders, the passionate people shaping the future of financial services.

2min read
Article
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Blockchain Insider

What are our crypto predictions for 2023?

Happy 2023, fintech fans!

3min read
Article
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Fintech Insider

What are our fintech predictions for 2023?

I recently sat down with Rhian Lewis, co-founder of Count My Crypto and Sara Walker from IG to discuss which cryptocurrencies could come close to bitcoin. Take a look at some of the points we covered below, or head over to IG to watch the full interview.

4min read
Article
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Unfiltered

The future is now: how AI will completely disrupt the customer experience

The AI revolution is reshaping financial services with the force of a category-five hurricane. The seismic shifts it’s creating are palpable, with generative AI standing at the forefront of this transformation.

3min read
403
podcast
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Fintech Insider

403. News: JPMorgan's open banking rules for US fintechs

David Brear and Sam Maule are joined by some great guests to talk about some of the most interesting stories of the last 7 days, including: JPMorgan sets data deadline for fintechs, Marcus proves popular in new poll, and celebs invest in immigrant credit company.

1h listen
402
podcast
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Fintech Insider

402. Interviews: Making cross-border payments seamless with GoCardless and TransferWise

Jason Bates is joined by TransferWise CEO, Taavet Hinrikus and GoCardless CEO, Hiroki Takeuchi to talk about their new partnership and the future of cross-border payments.

25min listen
133
podcast
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Blockchain Insider

133. The great bZx DeFi exploit

We. Are. Here. Today we bring you: DeFi protocol hit by hackers, JP Morgan’s Quorum looks to merge with ConsenSys, and multiples M&A moves in the crypto world. Today's guests include: Ed Cooper - Revolut, Michael Coletta - London Stock Exchange Group, Rhain Lewis - London Womon in Bitcoin, and Aman Kohli - DXC. All this and much more on today's Blockchain Insider!

44min listen
400
podcast
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Fintech Insider

400. Insights: Love and partnerships in fintech

In a Valentine's Day and episode 400 special, hosts Leda Glyptis, David Brear and Jason Bates get together to talk about the things they love most about this industry and their favourite fintech partnerships. Later in the show, they're joined by some friends of the podcast who also share some of theirs!

55min listen
59
podcast
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Insurtech Insider

59. Modern Insurance - Build a better product!

Nigel Walsh is joined by a panel of guests to talk through how insurance is evolving and changing in our modern world. All this and much much more on today's Insurtech Insider!

44min listen
399
podcast
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Fintech Insider

399. Will Goldman Sachs and Amazon conquer the SMB space?

Leda Glyptis and David Brear are joined by some great guests to talk about some of the most interesting stories of the last 7 days, including: Could Goldman Sachs and Amazon join forces on small business lending?, two more payments giants are consolidating, and banker busted for allegedly filching food.

1h06 listen
399
podcast
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Fintech Insider

399. News: Will Goldman Sachs and Amazon conquer the SMB space?

Leda Glyptis and David Brear are joined by some great guests to talk about some of the most interesting stories of the last 7 days, including: Could Goldman Sachs and Amazon join forces on small business lending?, two more payments giants are consolidating, and banker busted for allegedly filching food.

1h06 listen
132
podcast
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Blockchain Insider

132. Central bank digital currencies are so hot right now

We. Are. Here. Today we bring you: will banks bet big on central bank digital currencies?, more execs leave Swiss stock exchange SDX, and Ripple eyes IPO. Simon Taylor hosts and is joined by Eric Van der Kleij, CEO of Frontier Network and Andrew Smith, CTO at RTGS.All this and much more on today's Blockchain Insider!

51min listen
396
podcast
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Fintech Insider

396. Insights: Do consumers care about Open Banking?

Sarah Kocianski is joined by some great guests to discuss the first 2 years of Open Banking in the UK - what's worked, what hasn't and how many more opportunities and innovations are yet to come.

52min listen
395
podcast
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Fintech Insider

395. News: Has Open Banking failed?

David Brear and Sarah Kocianski are joined by some great guests to talk about some of the most interesting stories of the last 7 days, including: Open Banking passes a million customers on its second anniversary, shakeups at RBS as Bo exec to step down, and BlackRock to shift away from fossil fuel investments.

1h15 listen
394
podcast
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Fintech Insider

394. Insights: The future of investing

In this week's Insights show, Adam Davis is joined by some great guests to discuss the future of investing.

51min listen
131
podcast
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Blockchain Insider

131. The digital dollar

We. Are. Here. Today we bring you: The currency cold war, tokenising your future income, and when will we see a digital dollar? All this and much more on today's Blockchain Insider!

43min listen
393
podcast
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Fintech Insider

393. News: Visa buys Plaid - the first megadeal of 2020

Fintech Insider is stateside this week as hosts Will White and Sam Maule are joined by a panel of great guests to talk about some of the most interesting stories of the last 7 days, including: Visa acquires Plaid in $5bn deal, banks tell us how they did in Q4 2019, and the new bank for the 60+ set.

58min listen
392
podcast
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Fintech Insider

392. Insights: VC Roundtable: What makes a good fintech investment?

Simon Taylor is hosting solo this week and is joined by some great guests to talk about the future of fintech VC investment.

50min listen
57
podcast
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Insurtech Insider

57. Direct to Consumer insurance - The battle of niceness

In the first Insurtech Insider episode of the year, host Sarah Kocianski is joined by a panel of guests to talk through how the direct-to-consumer insurance model has evolved in a digital-first world. All this and much much more on today's Insurtech Insider!

53min listen
Video
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11:FS Pulse

Banks are losing the loyalty game | 11:FS Explores

Hey, banks! This might sting a bit. You’re getting loyalty all wrong - and it’s costing you customers. But all is not lost!

7min watch
Video
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11:FS Pulse

3 ways AI is shaking up UX in financial services | 11:FS Explores

The entire world is buzzing about AI, and that ain't changing anytime soon. But as AI becomes more integrated into our daily lives, what impact will it have on financial services and how people interact with them?

5min watch
Video
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Decoding

What are fintechs? - Decoding: Banks

Ever wanted to know what’s going on behind the scenes every time we make a payment?

12min watch
Video
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Decoding

How does banking regulation work? - Decoding: Banks

Regulation is essential. It stops banks from going bust or behaving badly.

12min watch
Video
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Decoding

How has software evolution influenced banking? - Decoding: Banks

The invention of the computer revolutionised banking in the 1950s.

11min watch
Video
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Lending

How does lending work? - Decoding: Banks

Lending has been around for thousands of years and is one of the cornerstones of banking.

11min watch
Video
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Decoding

How can traditional banks win on the banking battlefield? - Decoding: Banks

They're down, but they're not certainly not out.

15min watch
Video
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Decoding

How do card networks operate? - Decoding: Banks

Mastercard and Visa are the two biggest credit card networks in the world.

13min watch
Video
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Decoding

How has the banking battlefield evolved? - Decoding: Banks

We kick off our Decoding: Banks series with a look at the banking landscape today and how we got here.

13min watch
Video
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11:FS Explores: Legacy banking systems ft. David M. Brear

David M. Brear, our 11:FS CEO, takes us through legacy technology within banks - but of course, with a really cool Lightboard.

7min watch
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
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Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
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Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen