Global

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Blockchain

Block.one on EOS, token sales and decentralisation

Simon Taylor interviewed block.one CEO and CTO Brendan Blumer and Daniel Larimer at Blockchain Live, to find out more about what block.one does and their new project, EOS that achieved $50omillion in fundraising.

5min read
Article
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Podcast

Stephen Barclay, MP, on UK fintech, Brexit and how fintech can help governments

One of the biggest challenges when building new digital financial services is creating a winning feature set. Spending categorisation, budgeting tools, carbon footprint-tracking — these features are everywhere in the financial services apps that we use every day.

5min read
Article
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Fintech Insider

Notes from a fintech tourist

Sarah Kocianski sits down with the CEO of Oakam, Frederic Nze to talk about financial inclusion, tackling financial exclusion, the alternative to doorstep lending, and the underbanked.Listen to the full interview here or click play below, otherwise read on for a quick take on what was said.

5min read
Article
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Podcast

Flux Founders on Digital receipting and Fintech partnerships

In a beautiful flat on the edge of San Francisco’s sun-kissed Inner Sunset neighbourhood, the inimitable Sam Maule invited a plethora of fintech experts over for dinner. Across two evenings in the run up to our After Dark San Francisco show, Sam serves up chilli, tacos, and foodie fintech insights. You can listen to them here and here. Disclaimer: The food was actually cooked by Ollie Judge, Head of Media at 11:FS.

5min read
Article
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Mobile banking

11 Mobile Trends That Will Delight Your Customers

At 11:FS, we spend a lot of time looking at next-generation mobile trends and technology. Every now and again we come across a product or feature that just blows us away. It can be as simple as a smart integration with another product or as complicated as a whole app that’s powered by bleeding edge technology.

5min read
Article
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Banking

Want to see the best digital banking experiences on the market?

“Thank you to the Academy…” Sure. Classic Oscar speech energy.But do you know what hits harder than a polite golf clap from a panel of judges? Winning when your actual customers vote. And that’s what happened at the 2025 British Bank Awards, where 11:FS was named Consultancy of the Year. Again! 2019. 2020. 2021. 2023. And now 2025.

5min read
Article
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Banking

The digital transformation journey

In her latest column for Forbes, 11:FS Head of Research Sarah Kocianski examines the new set of authentication procedures and how they are being implemented by UK banks.

5min read
Article
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Blockchain

Lessons from the Ice-Block King, Part One

11:FS are pleased to announce that Lisa Gansky joined us as a Non-Executive Director, on 3rd July 2017.

5min read
Article
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Banking

How to Transform Your Bank - Part 1 - Banking’s Red Queen's Race

As a designer, it’s an all too familiar scenario: you’re about to undertake work on an exciting new digital product or service. It has the potential to have it all, only for you to be handed what all product designers dread - the existing constraints of a rigid and outdated brand playbook. It can certainly feel like a crushing blow. But approached in the correct manner, these constraints can be transformed into an opportunity to take both the product and the brand to the next level.

5min read
Article
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Banking

Digital Banking is 1% done

Digital Banking is only 1% Finished. That’s our motto at 11:FS. You can see it plastered across everything we do, we talk about it at events, and it’s in all of our client work. Taking a paper statement to the telephone, to a website and then a mobile app isn’t where digital banking ends; it’s where it begins. Digital Banking having 99% to go is a statement of optimism, of opportunity and its how you differentiate, as consumer expectations will only grow in the coming years.

5min read
Article
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Blockchain

What was the Bitcoin fork and what is Bitcoin Cash?

On 1st August at approximately 12:20 UTC, the cryptocurrency known as Bitcoin formally began a process to fork – or split into two- creating Bitcoin Cash, a new currency. It is unclear exactly what the implications of this will be in the long term but here’s a summary of what we know so far:

5min read
Article
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Blockchain

How to get a job in Blockchain

It’s about trust. Why do banks insist on having everything? Because they think if they only insist on some, they’ll never get the rest.

5min read
Article
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Podcast

InsurTech Insider: everything you need to know about InsurTech

Fintech is technology used in the financial services industry, insurtech is technology used in a subset of that industry, insurance. And yet while one is typically considered fascinating, worthy of pages of mainstream media coverage, mention of the other is often greeted with eye-rolling outside of specialist circles.

5min read
Article
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11:FS

11:FS announces its American expansion

Sam Maule joins 11:FS as Managing Partner, Americas

5min read
Article
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Banking

Are challenger banks just better legacy banks?

This week I had the super-smart Mariano Belinky tell me that the current crop of challenger banks are really just ‘better mousetraps’.

5min read
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podcast
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Insurtech Insider

57. Direct to Consumer insurance - The battle of niceness

In the first Insurtech Insider episode of the year, host Sarah Kocianski is joined by a panel of guests to talk through how the direct-to-consumer insurance model has evolved in a digital-first world. All this and much much more on today's Insurtech Insider!

53min listen
130
podcast
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Blockchain Insider

130. Crypto M&A & Telegram's Terrible 2020

We. Are. Here. Today we bring you: Where Libra go from here, Telegram’s TON takes another blow, and the Venezuelan President is all in on petros. All this and much more on today's Blockchain Insider!

38min listen
389
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Fintech Insider

389. Interviews: Kosta Peric, Financial Services for the Poor, Gates Foundation

Laura Watkins is at Fintech Connect 2019 at the ExCeL London where she is joined by Kosta Peric, Deputy Director of Financial Services for the Poor at the Bill & Melinda Gates Foundation.

37min listen
388
podcast
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Fintech Insider

388. 2020 Predictions

Sarah Kocianski and Adam Davis are joined by some returning guests to predict all the things that could happen in the fintech world in 2020!

57min listen
129
podcast
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Blockchain Insider

129. Top 10 Blockchain and Crypto Predictions

We. Are. Here. Today we bring you predictions! Host Simon Taylor is joined by Mike Dudas and the pair are predicting all the things that could happen in the world of blockchain in 2020.

50min listen
128
podcast
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Blockchain Insider

128. Has crypto grown up?

We. Are. Here. Today we bring you: a live panel from this year's Money20/20! We also have some incredible interviews with Asaf Meir, CEO at Solidus Labs and Max Boonen, CEO at B2C2.

53min listen
56
podcast
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Insurtech Insider

56. 2020 industry predictions

Sarah Kocianski and Nigel Walsh are joined by some returning guests to predict all the things that could happen in the insurtech world in 2020!

47min listen
385
podcast
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Fintech Insider

385. News: Does anyone trust banks anymore?

David Brear and Simon Taylor are joined by some great guests to talk about some of the most interesting stories of the last 7 days, including: RBS to pay £40 million for foreign exchange rigging, WeLab raises $156 million ahead of virtual bank launch, and MasterCard launches mobile gift card ahead of Christmas. All this and much more on today's Fintech Insider News!

1h03 listen
384
podcast
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Fintech Insider

384. Insights: The top fintech stories of 2019

On this week's insights show, David Brear and Simon Taylor sit down to reminisce about the past 12 months of fintech. As always, they are joined by an incredible panel of guests and together they take a look back at 2019's most notable fintech stories.

55min listen
127
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Blockchain Insider

127. Vampire crypto squids

We. Are. Here. Today we bring you: Bitfinex security drama, SEC slams fraudsters for Christmas, and yet another crypto Ponzi scheme. All this and much more on today's Blockchain Insider!

40min listen
383
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Fintech Insider

383. News: No one can acquire Chime

David Brear is in New York and is joined by Will White to host a stateside episode of the news show. They're joined by some great guests to talk about some of the most interesting stories of the last 7 days, including: Chime quadruples its valuation, Robinhood tops 10 million accounts and a man loses £193,000 to a one-digit sort code error. All this and much more on today's Fintech Insider News!

1h08 listen
126
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126. Are banks banking on crypto in 2020?

We. Are. Here. Today we bring you: Brave blasts past 10m active users, German banks banking on crypto in 2020, and what will Jack Dorsey find whilst living in Africa? All this and much more on today's Blockchain Insider!

45min listen
126
podcast
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Blockchain Insider

126: Are banks banking on crypto in 2020?

We. Are. Here. Today we bring you: Brave blasts past 10m active users, German banks banking on crypto in 2020, and what will Jack Dorsey find whilst living in Africa? All this and much more on today's Blockchain Insider!

45min listen
55
podcast
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Insurtech Insider

55. Wealth/Insurtech crossover

On the latest instalment of Insurtech Insider, hosts Sarah Kocianski and Nigel Walsh are joined by a panel of insightful guests to talk through the intersection of wealth management and the insurance industry. All this and much much more on today's Insurtech Insider!

43min listen
381
podcast
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Fintech Insider

381. News: Zopa funding drama

Simon Taylor and Adam Davis are joined by some great guests to talk about some of the most interesting stories of the last 7 days, including: Natwest and RBS problems on Black Friday, Goldman puts the brakes on Marcus’ UK expansion and Roger Federer breaks the Swiss mint.

52min listen
Video
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11:FS Pulse

Banks are losing the loyalty game | 11:FS Explores

Hey, banks! This might sting a bit. You’re getting loyalty all wrong - and it’s costing you customers. But all is not lost!

7min watch
Video
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11:FS Pulse

3 ways AI is shaking up UX in financial services | 11:FS Explores

The entire world is buzzing about AI, and that ain't changing anytime soon. But as AI becomes more integrated into our daily lives, what impact will it have on financial services and how people interact with them?

5min watch
Video
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Decoding

What are fintechs? - Decoding: Banks

Ever wanted to know what’s going on behind the scenes every time we make a payment?

12min watch
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Decoding

How does banking regulation work? - Decoding: Banks

Regulation is essential. It stops banks from going bust or behaving badly.

12min watch
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Decoding

How has software evolution influenced banking? - Decoding: Banks

The invention of the computer revolutionised banking in the 1950s.

11min watch
Video
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Lending

How does lending work? - Decoding: Banks

Lending has been around for thousands of years and is one of the cornerstones of banking.

11min watch
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Decoding

How can traditional banks win on the banking battlefield? - Decoding: Banks

They're down, but they're not certainly not out.

15min watch
Video
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Decoding

How do card networks operate? - Decoding: Banks

Mastercard and Visa are the two biggest credit card networks in the world.

13min watch
Video
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Decoding

How has the banking battlefield evolved? - Decoding: Banks

We kick off our Decoding: Banks series with a look at the banking landscape today and how we got here.

13min watch
Video
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11:FS Explores: Legacy banking systems ft. David M. Brear

David M. Brear, our 11:FS CEO, takes us through legacy technology within banks - but of course, with a really cool Lightboard.

7min watch
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
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Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen