Global

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COVID-19

How digital customer support can help banks during COVID-19 and beyond

At the beginning of 2022, many early-stage investors looked ahead with optimism as we emerged from the depths of the COVID-19 pandemic, and global economies started to show signs of growth again.

5min read
Article
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Banking

Leda Writes for Fintech Futures: unsolicited advice on unsolicited advice

Every Thursday, Leda Glyptis, 11:FS Chief of Staff creates #LedaWrites. This week she turns her attention to flat earth, banking and strong convictions, loosely held.

5min read
Article
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compliance

How to maintain Risk and Legal ways of working while remote

Mental health isn’t just a concern on National Sickie Day or Time to Talk Day. So why aren’t we taking the conversation further?

5min read
Article
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Culture

Leda Writes for Fintech Futures: High school jocks living their best lives

Every Thursday, Leda Glyptis, 11:FS Chief of Staff creates #LedaWrites. This week she turns her attention to hiring the people who make the best teams.

5min read
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Leda Writes for Fintech Futures: situation not normal

Every Thursday, Leda Glyptis, 11:FS Chief of Staff creates #LedaWrites. This week finds her contemplating cheese.

5min read
Article
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COVID-19

11:FS COVID-19 Response

Never did I imagine 3 months ago that we’d be dealing with such an unprecedented global crisis as we have done with COVID-19.

5min read
Article
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Banking

Leda Writes for Fintech Futures: everything I ever needed to know, I learned from The West Wing

Every Thursday, Leda Glyptis, 11:FS Chief of Staff creates #LedaWrites. This week she turns her attention to the problems behind procurement and how to decide whether to build, buy or partner.

5min read
Article
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COVID-19

Lessons from COVID-19: you need a truly digital strategy, now!

In the first part of this series I introduced the story of Frederic Tudor, the American Ice-Block King; and discussed lessons learned from his then new product offering as it relates to blockchain technology. Tudor was able to successfully corner the ice-block shipping market and eventually was shipping blocks of ice to as far away as Calcutta from his home in Boston.

5min read
Article
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COVID-19

Is the COVID-19 crisis creating fintech M&A opportunities?

How can community banks remain competitive as large financial institutions gobble up more and more of the market?

5min read
Article
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Banking

Leda Writes for Fintech Futures: the in-between places

Every Thursday, Leda Glyptis, CEO of 11:FS Foundry creates #LedaWrites. This week she turns her thoughts, and thanks, to those in the Messy Middle.

5min read
Article
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COVID-19

Can digital lenders help more SMEs gain access to COVID-19 relief loans?

How successful have government loan schemes in the UK and US been so far and what’s next?

5min read
Article
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leda writes

Leda Writes for Fintech Futures: on making your bed and having a future

Every Thursday, Leda Glyptis, 11:FS Chief of Staff creates #LedaWrites. This week she turns her attention to Open Banking, doing almost nothing and doing everything.

5min read
Article
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11:FS

Introducing The Fintech Marketing Podcast

11:FS Pulse is constantly loading more content and we’re always seeking new ways to create transparency in our product so you can understand the reasoning behind why some user journeys are so powerful.

5min read
Article
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leda writes

Leda Writes for Fintech Futures: transformation in a post-apocalyptic world

Every Thursday, Leda Glyptis, 11:FS Chief of Staff creates #LedaWrites. This week she turns her attention to trust, consistency and the currency of credibility.

5min read
Article
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Culture

Jamie, me, and the value of connectivity

The number one reason why new propositions fail is that they do not find product market fit. No-one sets out to build a dud product; everyone is shooting for the moon. So what separates the breakthrough successes from the desperate failures? A key part of success is developing a purpose for your product and being able to strongly communicate why your product exists. Importantly, the 'why' is defined by focusing on customer outcomes, which is the reason many of the commoditised banking products lack any meaningful purpose.

5min read
410
podcast
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Fintech Insider

410. After Dark 11 - Four fintech debates and a rant bucket

In a very special edition of Fintech Insider, we bring you the 11th instalment of After Dark, recorded live in London! Returning to our roots, the original 11:FS crew take the stage to talk about some of the most interesting fintech stories of late and have a little rant about the latest fintech trends and topics.

1h08 listen
135
podcast
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Blockchain Insider

135. Crypto vs cash as a safe haven as markets react to coronavirus

We. Are. Here. Today we bring you: Cash is king once again, the Bank of England releases CBDC white paper, and MakerDAO faces an emergency shutdown. Simon Taylor hosts and is joined by Vinay Gupta, founder and CEO of Mattereum and Obi Nwosu, CEO of Coinfloor. All this and much more on today's Blockchain Insider!

47min listen
409
podcast
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Fintech Insider

409. News: Banks react as coronavirus impacts global financial markets

Ross Gallagher and Sarah Kocianski are joined by some great guests to talk about some of the most interesting stories of the last 7 days, including: RBS preps for coronavirus impacts, Standard Chartered detail virtual bank, and Starling joins Team GB!

58min listen
408
podcast
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Fintech Insider

408. Insights: Women in fintech: has anything changed?

Sarah Kocianski hosts today and is joined by some wonderful women in fintech to talk about gender, diversity and inclusivity in financial services. Guests on today's show are: Charlotte Crosswell - CEO at Innovate Finance, Wincie Wong - Head of Rose Review Implementation at Natwest, and Evelina Vrabie - CTO at Toucan.

43min listen
134
podcast
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Blockchain Insider

134. Shopify joins Libra and the first US crypto bank announced

We. Are. Here. Today we bring you: The US’ first regulated crypto bank, Shopify joins Libra and Sweden tests its e-krona. Simon Taylor hosts and is joined by Matthew Pollard, founder of Archax and Helen Disney, founder of Unblocked. All this and much more on today's Blockchain Insider!

52min listen
405
podcast
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Fintech Insider

405. News: Is the fintech M&A bubble about to burst?

Host Will White is stateside this week and he's joined by some great guests to talk about some of the most interesting stories of the last 7 days, including: Intuit to purchase Credit Karma in landmark deal, JPMorgan wants to build a digital bank in the UK, A hole in the wall is now a tourist hotspot!

49min listen
404
podcast
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Fintech Insider

404. Insights: Bank earnings: is the competitive tide turning?

Simon Taylor and Adam Davis are joined by some great guests to talk about big banks' earnings. Guests on today's show are Sharon Kimathi, Editor at Fintech Futures and Lianna Brinded, Head of Yahoo Finance UK.

52min listen
403
podcast
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Fintech Insider

403. News: JPMorgan's open banking rules for US fintechs

David Brear and Sam Maule are joined by some great guests to talk about some of the most interesting stories of the last 7 days, including: JPMorgan sets data deadline for fintechs, Marcus proves popular in new poll, and celebs invest in immigrant credit company.

1h listen
402
podcast
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Fintech Insider

402. Interviews: Making cross-border payments seamless with GoCardless and TransferWise

Jason Bates is joined by TransferWise CEO, Taavet Hinrikus and GoCardless CEO, Hiroki Takeuchi to talk about their new partnership and the future of cross-border payments.

25min listen
133
podcast
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Blockchain Insider

133. The great bZx DeFi exploit

We. Are. Here. Today we bring you: DeFi protocol hit by hackers, JP Morgan’s Quorum looks to merge with ConsenSys, and multiples M&A moves in the crypto world. Today's guests include: Ed Cooper - Revolut, Michael Coletta - London Stock Exchange Group, Rhain Lewis - London Womon in Bitcoin, and Aman Kohli - DXC. All this and much more on today's Blockchain Insider!

44min listen
400
podcast
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Fintech Insider

400. Insights: Love and partnerships in fintech

In a Valentine's Day and episode 400 special, hosts Leda Glyptis, David Brear and Jason Bates get together to talk about the things they love most about this industry and their favourite fintech partnerships. Later in the show, they're joined by some friends of the podcast who also share some of theirs!

55min listen
59
podcast
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Insurtech Insider

59. Modern Insurance - Build a better product!

Nigel Walsh is joined by a panel of guests to talk through how insurance is evolving and changing in our modern world. All this and much much more on today's Insurtech Insider!

44min listen
399
podcast
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Fintech Insider

399. Will Goldman Sachs and Amazon conquer the SMB space?

Leda Glyptis and David Brear are joined by some great guests to talk about some of the most interesting stories of the last 7 days, including: Could Goldman Sachs and Amazon join forces on small business lending?, two more payments giants are consolidating, and banker busted for allegedly filching food.

1h06 listen
399
podcast
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Fintech Insider

399. News: Will Goldman Sachs and Amazon conquer the SMB space?

Leda Glyptis and David Brear are joined by some great guests to talk about some of the most interesting stories of the last 7 days, including: Could Goldman Sachs and Amazon join forces on small business lending?, two more payments giants are consolidating, and banker busted for allegedly filching food.

1h06 listen
132
podcast
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Blockchain Insider

132. Central bank digital currencies are so hot right now

We. Are. Here. Today we bring you: will banks bet big on central bank digital currencies?, more execs leave Swiss stock exchange SDX, and Ripple eyes IPO. Simon Taylor hosts and is joined by Eric Van der Kleij, CEO of Frontier Network and Andrew Smith, CTO at RTGS.All this and much more on today's Blockchain Insider!

51min listen
Video
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11:FS Pulse

Banks are losing the loyalty game | 11:FS Explores

Hey, banks! This might sting a bit. You’re getting loyalty all wrong - and it’s costing you customers. But all is not lost!

7min watch
Video
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11:FS Pulse

3 ways AI is shaking up UX in financial services | 11:FS Explores

The entire world is buzzing about AI, and that ain't changing anytime soon. But as AI becomes more integrated into our daily lives, what impact will it have on financial services and how people interact with them?

5min watch
Video
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Decoding

What are fintechs? - Decoding: Banks

Ever wanted to know what’s going on behind the scenes every time we make a payment?

12min watch
Video
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Decoding

How does banking regulation work? - Decoding: Banks

Regulation is essential. It stops banks from going bust or behaving badly.

12min watch
Video
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Decoding

How has software evolution influenced banking? - Decoding: Banks

The invention of the computer revolutionised banking in the 1950s.

11min watch
Video
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Lending

How does lending work? - Decoding: Banks

Lending has been around for thousands of years and is one of the cornerstones of banking.

11min watch
Video
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Decoding

How can traditional banks win on the banking battlefield? - Decoding: Banks

They're down, but they're not certainly not out.

15min watch
Video
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Decoding

How do card networks operate? - Decoding: Banks

Mastercard and Visa are the two biggest credit card networks in the world.

13min watch
Video
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Decoding

How has the banking battlefield evolved? - Decoding: Banks

We kick off our Decoding: Banks series with a look at the banking landscape today and how we got here.

13min watch
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
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Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen