
In her latest column for Forbes, 11:FS Head of Research Sarah Kocianski examines the new set of authentication requirements and asks if consumers and their bank are prepared.

Biggest nothing-statement of the year: onboarding is important. As I recently covered here, over 50% of digital retail banking customers got bored and switched off before they’d finished in 2020. Not a great stat.

I think we’re all agreed that innovation is crucial to the continuing success of any organisation. But what does innovation really mean?

This year we’ve made a true commitment to double down on our D&I efforts across 11:FS, starting with a company-wide discovery phase led by Elysian, looking into the current makeup of the business and piloting a survey to dive deeper into the thoughts and opinions of our Elevens. 💭

InsurTech is an industry that’s really taken off in the last few years with many different tech and AI developments and new challengers springing up, as talent breaks away from incumbents to go it alone. We thought it was the perfect time to discuss all the new developments in a brand new podcast.

Despite attempts to portray the opposite, traditional financial organisations are struggling to innovate. In fact in many cases they are having to spend a fortune simply to stand still. As we highlighted in our recent report, this is due to three principal reasons:

Picking apart the week on the Fintech Insider News show alongside hosts Sarah Kocianski and David M. Brear are Lucy Woolfenden, Marketing Director at Yolt and Pol Navarro, Digital Innovation Director at TSB. Sarah also catches up with Alex Park, Digital Director at Metro Bank for a one to one interview. Listen here for the episode in full, stream it below or read on for extra insights.

Long-time supporter signs as lead sponsor for the expanded second season of the Fintech League.

Omnichannel is the king of the buzzwords in retail banking. It’s the idea that “customers should receive a consistent seamless service across all channels.” In this utopia the branch, phone, web, and mobile app all come together as one. But if you’re a fan of omnichannel, you might want to sit down, because I’ve got some bad news.

Our third After Dark event was a our 2017 wrap up Christmas Special – a festive fintech event, looking back on the last year in the industry, and looking forward to 2018, with some very special guests, and the return of the Fintech Wall of Emoji!

11:FS is pleased to announce that today we are launching the beginner’s guide to Open Banking! It’s a hot topic in the fintech space at the moment and users need to know what they’re getting themselves into.

Simon Taylor interviewed Mike Kelly, CEO and founder of Curl for Fintech Insider, a new payments network. They discuss Curl’s origin story, their payments network and how Open Banking is going to make a huge difference. Listen to the interview in full on the podcast here or stream it below or catch the highlights on YouTube.

When the World Bank launched a focus on financial inclusion in 2011, about 2.5-3 billion people lacked access to even the most basic financial services. Since then, dramatic progress has been made. Between 2011 and 2014 an astonishing 700 million people gained bank accounts (twice the population of the US). In the latest World Bank Findex report, it was stated that a further 8% of the world opened an account.

It’s been a wild week for fintech news as conference season kicks off with Philip Hammond’s speech at the IFTC including robots taking over regulations and bridges to other continents. Picking apart the week on the Fintech Insider News show alongside hosts Ross Gallagher and Simon Taylor are Helene Panzarino, Managing Director at Rainmaking Colab, Monty Munford, journalist and found of agency Mob76, and Ryan Garner. Listen here for the episode in full, stream it below or read on for extra insights.

Every fintech marketing org, large and small, is surrounded by fires. But successful teams don’t try to fight each one. They let the nonessentials burn and focus on what matters. It sounds simple on the surface, but it’s a challenging principle to put into practice day in and day out.

Jason Bates is at SIBOS 2019 at the Excel in London where he is joined by Bill Winters, Group Chief Executive at Standard Chartered!

On this weeks episode, Sarah Kocianski is joined by some awesome guests to talk all things how to attract and retain talent in the insurance industry! Where is the talent going? Who has the hang of company culture? All this and much much more on today's Insurtech Insider!

David Brear and Sarah Kocianski are joined by some great guests to talk about some of the most interesting stories of the last 7 days, including: Revolut teams up with Mastercard to help them launch in the US - weeks after their Visa deal was announced, Santander takes on Goldman in the US deposits market, and EY’s alternative workplace training for women! All this and much more on today's Fintech Insider News!

David Brear, Jason Bates and Simon Taylor are joined by some great guests for this very special throwback episode! Today we are doing the news as if it were 2008, specifically focussing on the news from the week of the financial crash, including: Lehman Brothers files for Bankruptcy, Madoff Jailed over $50bn Fraud and - Note to self: Don’t slag your bank off…...in your online banking password! All this and much much more on today's Fintech Insider News - as if it were 2008!

We. Are. Here. Today we bring you: Marcus makes Stablecoin Claim, Poloniex spun out by Circle and - Has bitcoin failed? All this and much more on today's Blockchain Insider!

Sarah Kocianski and Adam Davies are joined by some great guests to talk about some of the most interesting stories of the last 7 days, including: Pensions bank rolling start ups, Robinhood tries again at a savings account and the UK just rolled out a payment card made from solid gold, and worth $23,000!

We. Are. Here. Today we bring you: Attack of the Ten TON Regulator, Libra’s last legs and Zuck’s a sitting duck, later this month! All this and much more on today's Blockchain Insider!

On this weeks episode, Sarah Kocianski and Nigel Walsh are joined by some awesome guests to talk all things SME insurance! What are the risks? Where are the opportunities? Why is this such an underserved market? All this and much much more on today's Insurtech Insider!

David Brear and Will White bring you this news show recorded in our new offices in New York! As always, they are not alone but joined by some great guests to talk about some of the most interesting stories of the last 7 days, including: Samsung Pay launches International payments in the US, Credit Karma moves into savings as Brex moves into cash management and Financial jargon brings people out in a sweat and they think investing is as scary as skydiving!

This week we bring you our final interview mashup from SIBOS 2019 at the Excel in London! This week we have the pleasure of bringing you two fantastic interviews with two industry leaders!

We. Are. Here. Today we bring you: Zuck could be stuck, unless he testifies, Blockchain & Banking and The Nature of Money is Changing

David Brear and Leda Glyptis are joined by some great guests to talk about some of the most interesting stories of the last 7 days, including: Transferwise is the latest UK fintech to take on the US, Revolut teams up with Visa to help them go global and a US Marijuana Banking Bill Passes House in Historic Vote! All this, and much more on today's Fintech Insider.

This week we bring you another interview mashup from SIBOS 2019 at the Excel in London! This week we are focussing on more international companies with a flavour of deep tech and infrastructure.

We. Are. Here. Today we bring you: EOS maker Block. One fined $24m by the SEC over unregistered securities saleSwiss Stock Exchange SIX lines up buyers for its Initial Digital Offering and Fidelity Digital Assets to Provide Custody for Bitcoin Derivatives Yield Fund. All this and much more on today's Blockchain Insider.

On this weeks episode, we are celebrating our 50th birthday! To celebrate this milestone we’re joined by some of our most frequent returning guests from across the series to date! In today’s show we will be looking at the top news, topics and trends in insurtech over the last 50 episodes and going forward.

Hey, banks! This might sting a bit. You’re getting loyalty all wrong - and it’s costing you customers. But all is not lost!
The entire world is buzzing about AI, and that ain't changing anytime soon. But as AI becomes more integrated into our daily lives, what impact will it have on financial services and how people interact with them?
Ever wanted to know what’s going on behind the scenes every time we make a payment?
Regulation is essential. It stops banks from going bust or behaving badly.
The invention of the computer revolutionised banking in the 1950s.
Lending has been around for thousands of years and is one of the cornerstones of banking.
They're down, but they're not certainly not out.
Mastercard and Visa are the two biggest credit card networks in the world.
We kick off our Decoding: Banks series with a look at the banking landscape today and how we got here.

David M. Brear, our 11:FS CEO, takes us through legacy technology within banks - but of course, with a really cool Lightboard.

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...


The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

