Global

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Podcast

Santander Stands Alone: A New Brand For Digital

In her latest column for Forbes, 11:FS Head of Research Sarah Kocianski examines the new set of authentication requirements and asks if consumers and their bank are prepared.

5min read
Article
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Podcast

Oakam CEO Frederic Nze Talks Financial Inclusion

Biggest nothing-statement of the year: onboarding is important. As I recently covered here, over 50% of digital retail banking customers got bored and switched off before they’d finished in 2020. Not a great stat.

5min read
Article
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Banking

Innovation Lab Theater: No Room For Thought

I think we’re all agreed that innovation is crucial to the continuing success of any organisation. But what does innovation really mean?

5min read
Article
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Banking

Digitisation, Digitalisation and Being Truly Digital

This year we’ve made a true commitment to double down on our D&I efforts across 11:FS, starting with a company-wide discovery phase led by Elysian, looking into the current makeup of the business and piloting a survey to dive deeper into the thoughts and opinions of our Elevens. 💭

5min read
Article
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Podcast

Insta-Pay: Instagram Offers One-Stop Shopping

InsurTech is an industry that’s really taken off in the last few years with many different tech and AI developments and new challengers springing up, as talent breaks away from incumbents to go it alone. We thought it was the perfect time to discuss all the new developments in a brand new podcast.

5min read
Article
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Banking

HSBC Group COO, Andy Maguire Explains Why Fintech is the Future of Banking

Despite attempts to portray the opposite, traditional financial organisations are struggling to innovate. In fact in many cases they are having to spend a fortune simply to stand still. As we highlighted in our recent report, this is due to three principal reasons:

5min read
Article
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Podcast

Fintech Insider News: Debutantes and Diversity

Picking apart the week on the Fintech Insider News show alongside hosts Sarah Kocianski and David M. Brear are Lucy Woolfenden, Marketing Director at Yolt and Pol Navarro, Digital Innovation Director at TSB. Sarah also catches up with Alex Park, Digital Director at Metro Bank for a one to one interview. Listen here for the episode in full, stream it below or read on for extra insights.

5min read
Article
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Data

Marketing in Fintech: What You Need to Know

Long-time supporter signs as lead sponsor for the expanded second season of the Fintech League.

5min read
Article
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Banking

The Cult of the Legacy Core Banking System Migration

Omnichannel is the king of the buzzwords in retail banking. It’s the idea that “customers should receive a consistent seamless service across all channels.” In this utopia the branch, phone, web, and mobile app all come together as one. But if you’re a fan of omnichannel, you might want to sit down, because I’ve got some bad news.

5min read
Article
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Podcast

Fintech Insider News: Underserved and Overcharged

Our third After Dark event was a our 2017 wrap up Christmas Special – a festive fintech event, looking back on the last year in the industry, and looking forward to 2018, with some very special guests, and the return of the Fintech Wall of Emoji!

5min read
Article
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Open Banking

11:FS Releases the Beginner’s Guide to Open Banking

11:FS is pleased to announce that today we are launching the beginner’s guide to Open Banking! It’s a hot topic in the fintech space at the moment and users need to know what they’re getting themselves into.

5min read
Article
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Banking

Microsoft Partners with 11:FS

Simon Taylor interviewed Mike Kelly, CEO and founder of Curl for Fintech Insider, a new payments network. They discuss Curl’s origin story, their payments network and how Open Banking is going to make a huge difference. Listen to the interview in full on the podcast here or stream it below or catch the highlights on YouTube.

5min read
Article
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Financial inclusion

Financial Inclusion and Why it's Necessary for Everyone

When the World Bank launched a focus on financial inclusion in 2011, about 2.5-3 billion people lacked access to even the most basic financial services. Since then, dramatic progress has been made. Between 2011 and 2014 an astonishing 700 million people gained bank accounts (twice the population of the US). In the latest World Bank Findex report, it was stated that a further 8% of the world opened an account.

5min read
Article
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Podcast

Fintech Insider News: Instant Gratification

It’s been a wild week for fintech news as conference season kicks off with Philip Hammond’s speech at the IFTC including robots taking over regulations and bridges to other continents. Picking apart the week on the Fintech Insider News show alongside hosts Ross Gallagher and Simon Taylor are Helene Panzarino, Managing Director at Rainmaking Colab, Monty Munford, journalist and found of agency Mob76, and Ryan Garner. Listen here for the episode in full, stream it below or read on for extra insights.

5min read
Article
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Open Banking

The beginner's guide to Open Banking

Every fintech marketing org, large and small, is surrounded by fires. But successful teams don’t try to fight each one. They let the nonessentials burn and focus on what matters. It sounds simple on the surface, but it’s a challenging principle to put into practice day in and day out.

5min read
353
podcast
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Fintech Insider

353. News: Fintechs buying fintechs

David Brear and Sarah Kocianski are joined by some great guests to talk about some of the most interesting stories of the last 7 days, including: N26’s US launch, Revolut’s big bank new hires, and: CEO’s sneakers - KSwiss’ new range just for CEOs! All this and much more on today's Fintech Insider.

1h listen
352
podcast
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Fintech Insider

352. Insights: The future of cross-border payments

Leda Glyptis and Simon Taylor are joined by some great guests on this insights show, where we take a deeper look at payments, specifically cross-border payments and where the innovation is coming from in this space.

59min listen
111
podcast
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Blockchain Insider

111. Crypto banks

We. Are. Here. Today we bring you: Carney wants reserve currency, Banking licenses for all AND Who’s making money in crypto? All this and much more on today's Blockchain Insider!

45min listen
351
podcast
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Fintech Insider

351. News: Keep calm and carry on investing

David Brear and Will White are joined by some great guests to talk about some of the most interesting stories of the last 7 days, including: Apple Card Launches For Everyone, Global fintech investment falls sharply and NatWest hid a data breach from customers. All this and much more on today's Fintech Insider News.

1h14 listen
110
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Blockchain Insider

110. Crypto doesn't sit still

We. Are. Here. Today we bring you: When Bakkt? September actually, Barclays ends partnership with cryptocurrency exchange Coinbase and Crypto Exchange Binance Announces New Stablecoin Initiative. All this, and so much more on todays Blockchain Insider.

58min listen
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Insurtech Insider

47. News: The value chain of insurtech

Nigel Walsh is joined by a host of fantastic guests to talk about the latest and greatest news in the insurtech sphere!

39min listen
349
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Fintech Insider

349. News: Get rich quick!

Simon Taylor and Sarah Kocianski are joined by some great guests to talk about some of the most interesting stories of the last 7 days, including: Remedies Pool C winners are revealed, Goldman Sachs dips into subprime lending with the Apple Card and NatWest trials voice banking with Google Home! All this and so much more on today's Fintech Insider News.

59min listen
348
podcast
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Fintech Insider

348. Interviews: Nick Ogden, Founder of ClearBank and WorldPay

David Brear is joined by Nick Ogden, fintech "founding father" and co-founder of Worldpay, to talk about some great topics, including the businesses Nick's founded and run, where he sees fintech in 5 years, what are the most important things he's learnt during his successful career and so much more!

45min listen
109
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Blockchain Insider

109. Not crypto, but cryptography

We. Are. Here. Today we bring you: China’s Digital Currency, Mastercard make more blockchain moves, Kakao go Cuckoo for Crypto, and so much more!

39min listen
347
podcast
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Fintech Insider

347. News: Illegal fintech loansharks?

Jason Bates and Sarah Kocianski are joined by some great guests to talk about some of the most interesting stories of the last 7 days, including: America to get real-time payments by 2024, Klarna’s multi-billion dollar valuation, and Taiwan joins Asia's digital banking push with three new virtual licenses!

1h04 listen
346
podcast
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Fintech Insider

346. Insights: Jobs to be Done - The future of product design

Today's host, Ryan Garner is joined by some expert guests to bring you the latest episode of Fintech Insider Insights! Today we'll be focusing on everything JTBD, with insights from guests that know all about this space.

43min listen
108
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Blockchain Insider

108. Who's Been Using Bitcoin?

We. Are. Here. Today we bring you: A $120m ‘Digital IPO,' Crypto Catches Mastercard’s Eye, 98% of Bitcoin is used for legal things, and so much more!

48min listen
46
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Insurtech Insider

46. Q2 Insurtech review

Sarah Kocianski and Nigel Walsh are joined by 11:FS newly appointed Chairman, Shaun Meadows to talk about the newly published report Quarterly InsurTech Briefing Q2 2019!

44min listen
345
podcast
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Fintech Insider

345. News: This is how you make money.

Jason Bates and Simon Taylor are joined by some great guests to talk about some of the most interesting stories of the last 7 days, including: Nubank’s $400 MILLION mega-round pushes their valuation to $10 billion, US women pay 18% more in banking fees than men and noel edmonds reaches compensation deal with Lloyds over scam! All this, and so much more on today's episode!

1h01 listen
344
podcast
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Fintech Insider

344. Insights: US Digital Transformation Special

In today’s show, Sam Maule is joined by some awesome guests from Fifth Third Bank in their offices in Cincinnati to talk about all things digital transformation in the US!

56min listen
Video
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11:FS Pulse

Banks are losing the loyalty game | 11:FS Explores

Hey, banks! This might sting a bit. You’re getting loyalty all wrong - and it’s costing you customers. But all is not lost!

7min watch
Video
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11:FS Pulse

3 ways AI is shaking up UX in financial services | 11:FS Explores

The entire world is buzzing about AI, and that ain't changing anytime soon. But as AI becomes more integrated into our daily lives, what impact will it have on financial services and how people interact with them?

5min watch
Video
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Decoding

What are fintechs? - Decoding: Banks

Ever wanted to know what’s going on behind the scenes every time we make a payment?

12min watch
Video
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Decoding

How does banking regulation work? - Decoding: Banks

Regulation is essential. It stops banks from going bust or behaving badly.

12min watch
Video
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Decoding

How has software evolution influenced banking? - Decoding: Banks

The invention of the computer revolutionised banking in the 1950s.

11min watch
Video
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Lending

How does lending work? - Decoding: Banks

Lending has been around for thousands of years and is one of the cornerstones of banking.

11min watch
Video
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Decoding

How can traditional banks win on the banking battlefield? - Decoding: Banks

They're down, but they're not certainly not out.

15min watch
Video
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Decoding

How do card networks operate? - Decoding: Banks

Mastercard and Visa are the two biggest credit card networks in the world.

13min watch
Video
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Decoding

How has the banking battlefield evolved? - Decoding: Banks

We kick off our Decoding: Banks series with a look at the banking landscape today and how we got here.

13min watch
Video
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11:FS Explores: Legacy banking systems ft. David M. Brear

David M. Brear, our 11:FS CEO, takes us through legacy technology within banks - but of course, with a really cool Lightboard.

7min watch
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Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

1h2 listen
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Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
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Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen