Global

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We won Consultancy of the Year 2025!

The U.S. Treasury and the Office of the Comptroller of the Currency (OCC) both hit the headlines with fintech-related announcements. Treasury released a 222-page report on the subject of Nonbank Financials, Fintech, and Innovation, while the OCC almost immediately followed with the news that it would finally begin accepting National Bank Charter applications from fintechs, in line with Treasury recommendations.

3min read
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Execution is everything: Why speed x quality wins the day

How do I create the 5 year plan for 8 software releases a day? This is one of my favourite lines from an old school bank executive. It happened live on stage in front of 500 people when I made the point that challenger banks are now operating at 8 releases per day. It might seem nerdy, but why does it matter how often banks release new software?

5min read
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Are you selling or partnering with banks?

The fintech ecosystem is currently going through an exciting phase. Startups that were once considered young and immature like Monzo, Revolut, or Airwallex have grown into established financial companies. At the same time, incumbent banks are getting better at engaging and investing in fintech. The two worlds are converging and sparking new opportunities for partnerships.

6min read
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UX

Introducing the new Brand Page on 11:FS Pulse

Bonjour! Comment allez-vous? France’s fintech star is rising. With over 1100 of them based in the capital alone, junior minister Cédric O has promised that Paris will eclipse London as the fintech hotspot in Europe in the near-distant future.

3min read
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11:FS Pulse

VR & AR: Transforming the Fintech Landscape

Asking the wrong questions will only ever lead to the wrong solutions. That’s why we lean into Jobs to be Done at 11:FS. It’s based on the notion that there’s no use in asking what the customer wants, because they don’t actually know. This is taken from our Unfiltered newsletter. Subscribe now for a no BS, uncensored analysis of fintech news and hot topics delivered to your inbox each fortnight.

4min read
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Wealth management

The forever banks - how private banks are still unfazed by disruption

11:FS has come a long way in a short time, and as the company has grown up, so must the branding. It's time to sit down, take stock of how we look and sound and fine-tune our identity.

5min read
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Unfiltered

The future of AI in finance doesn't look like ChatGPT

We were lucky enough to catch up with Ben Metz, Head of Digital at Jack Henry. Here, he predicts who’ll come out on top in the banking war: the traditional players or the challengers, and what will decide who wins and loses.

3min read
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Unfiltered

Fintech will unlock the true essence of Islamic finance

Fintech has a big part to play in the fight against climate change and can help solve financial exclusion for millions worldwide. This article is the first in a trilogy on fintech for good. You can find the link to the second at the bottom of this one.

3min read
Article
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Unfiltered

PSD3 is an innovation red herring

Take a peek behind the scenes of 11:FS Pulse. Keep reading to learn about the process 11:FS designers use to keep the Pulse product relevant, user friendly and ahead of the curve with a run through of the latest application of our design process.

3min read
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Product

Your product is only 20% unique (but that’s where you win)

I'm going to start with an unpopular opinion that we proposition design purists like to convince ourselves isn't true: sometimes it's ok to launch a clone.

3min read
Article
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Unfiltered

It’s time to make year-end reviews more human

Hot on the heels of Revolut’s mega funding round and newly minted unicorn status two weeks ago comes another piece of good news for the European fintech industry — Swedish commerce platform iZettle is set to IPO.

4min read
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Unfiltered

What does legacy really mean?

One notable group of firms are missing from the initial Libra founding members: banks. So what could Libra mean for them?

4min read
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Talent

How the financial services sector can win the war for tech talent

So you’re looking to scale agile Agile has become the status quo for most organisations delivering digital services. In recent years, conversation in the enterprise agile community has shifted to scaling agile.

4min read
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Unfiltered

Your community has to be at the heart of everything you do

I don’t know if I think about the Roman Empire every day, but awards submissions? I can’t seem to escape them.

4min read
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Why every business should care about FedNow

The Federal Reserve hasn’t changed its payment system in more than 50 years. And while it’s operated with relative stability for that duration, the needs of businesses and their customers have evolved.

3min read
375
podcast
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Fintech Insider

375. News: Everything is fintech!

Sarah Kocianski and Simon Taylor are joined by some great guests to talk about the most interesting fintech stories of the last 7 days. This week our stories include: Google's offering of checking accounts, Facebook launches Facebook pay, and HSBC and RBS' new digital banking platforms! All this and much more on today's Fintech Insider News!

52min listen
374
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Fintech Insider

374. Insights: The importance of cashflows for SMEs - Live at Xerocon

This week we bring you an episode of the podcast recorded live at Xerocon London 2019! David Brear is joined by a fantastic panel of guests to discuss and debate the importance of cash flow for SMEs in this combined news and insights show!

50min listen
122
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Blockchain Insider

122. ETH 2.0, Bitcoin the asset & blockchain for banking

We. Are. Here. Today we bring you: Bakkt's biggest trading day to date, North Korean crypto money laundering, and Ray Dalio's take on broken financial systems. All this and much more on today's Blockchain Insider!

47min listen
373
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Fintech Insider

373. News: Robinhood's 'free money' glitch

Leda Glyptis and Adam Davis are joined by some great guests to talk about some of the most interesting stories of the last 7 days, including: Robinhood traders find “infinite leverage” glitch, Digital banks grow as fintech funding slows and Westpac announces banking-as-a-service platform! All this and much more on today's Fintech Insider News!

1h03 listen
372
podcast
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Fintech Insider

372. Interviews: Lee Wetherington & Ben Metz, Jack Henry and Associates

Sam Maule is in San Diego, and is joined by Lee Wetherington, Director of Strategic Insight at Jack Henry and Associates and Ben Metz, Senior Managing Director at Jack Henry & Associates!

48min listen
121
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Blockchain Insider

121. Central banks have fomo

We. Are. Here. In New York actually! Today we bring you: China announces new regulatory authority for blockchain and digital payments, Harbor adds SEC license to help security token issuers pay out dividends and association of German banks call for a digital Euro. All this and much more on today's Blockchain Insider.

46min listen
370
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Fintech Insider

370. Interviews: Bill Winters, Group Chief Executive at Standard Chartered

Jason Bates is at SIBOS 2019 at the Excel in London where he is joined by Bill Winters, Group Chief Executive at Standard Chartered!

21min listen
52
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Insurtech Insider

52. Making insurance attractive

On this weeks episode, Sarah Kocianski is joined by some awesome guests to talk all things how to attract and retain talent in the insurance industry! Where is the talent going? Who has the hang of company culture? All this and much much more on today's Insurtech Insider!

43min listen
369
podcast
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Fintech Insider

369. News: Startups growing up

David Brear and Sarah Kocianski are joined by some great guests to talk about some of the most interesting stories of the last 7 days, including: Revolut teams up with Mastercard to help them launch in the US - weeks after their Visa deal was announced, Santander takes on Goldman in the US deposits market, and EY’s alternative workplace training for women! All this and much more on today's Fintech Insider News!

1h16 listen
368
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Fintech Insider

368. News: 2008 throwback special

David Brear, Jason Bates and Simon Taylor are joined by some great guests for this very special throwback episode! Today we are doing the news as if it were 2008, specifically focussing on the news from the week of the financial crash, including: Lehman Brothers files for Bankruptcy, Madoff Jailed over $50bn Fraud and - Note to self: Don’t slag your bank off…...in your online banking password! All this and much much more on today's Fintech Insider News - as if it were 2008!

51min listen
119
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Blockchain Insider

119. Has Bitcoin failed? Is Libra losing?

We. Are. Here. Today we bring you: Marcus makes Stablecoin Claim, Poloniex spun out by Circle and - Has bitcoin failed? All this and much more on today's Blockchain Insider!

1h04 listen
367
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Fintech Insider

367. News: The holy grail of the unbanked

Sarah Kocianski and Adam Davies are joined by some great guests to talk about some of the most interesting stories of the last 7 days, including: Pensions bank rolling start ups, Robinhood tries again at a savings account and the UK just rolled out a payment card made from solid gold, and worth $23,000!

54min listen
118
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Blockchain Insider

118. Libra has to exist!

We. Are. Here. Today we bring you: Attack of the Ten TON Regulator, Libra’s last legs and Zuck’s a sitting duck, later this month! All this and much more on today's Blockchain Insider!

38min listen
51
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Insurtech Insider

51. SME insurance - Prevention and education

On this weeks episode, Sarah Kocianski and Nigel Walsh are joined by some awesome guests to talk all things SME insurance! What are the risks? Where are the opportunities? Why is this such an underserved market? All this and much much more on today's Insurtech Insider!

43min listen
365
podcast
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Fintech Insider

365. News: Free money!

David Brear and Will White bring you this news show recorded in our new offices in New York! As always, they are not alone but joined by some great guests to talk about some of the most interesting stories of the last 7 days, including: Samsung Pay launches International payments in the US, Credit Karma moves into savings as Brex moves into cash management and Financial jargon brings people out in a sweat and they think investing is as scary as skydiving!

1h02 listen
Video
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11:FS Pulse

Banks are losing the loyalty game | 11:FS Explores

Hey, banks! This might sting a bit. You’re getting loyalty all wrong - and it’s costing you customers. But all is not lost!

7min watch
Video
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11:FS Pulse

3 ways AI is shaking up UX in financial services | 11:FS Explores

The entire world is buzzing about AI, and that ain't changing anytime soon. But as AI becomes more integrated into our daily lives, what impact will it have on financial services and how people interact with them?

5min watch
Video
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Decoding

What are fintechs? - Decoding: Banks

Ever wanted to know what’s going on behind the scenes every time we make a payment?

12min watch
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Decoding

How does banking regulation work? - Decoding: Banks

Regulation is essential. It stops banks from going bust or behaving badly.

12min watch
Video
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Decoding

How has software evolution influenced banking? - Decoding: Banks

The invention of the computer revolutionised banking in the 1950s.

11min watch
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Lending

How does lending work? - Decoding: Banks

Lending has been around for thousands of years and is one of the cornerstones of banking.

11min watch
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Decoding

How can traditional banks win on the banking battlefield? - Decoding: Banks

They're down, but they're not certainly not out.

15min watch
Video
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Decoding

How do card networks operate? - Decoding: Banks

Mastercard and Visa are the two biggest credit card networks in the world.

13min watch
Video
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Decoding

How has the banking battlefield evolved? - Decoding: Banks

We kick off our Decoding: Banks series with a look at the banking landscape today and how we got here.

13min watch
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
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Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen