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How digital customer support can help banks during COVID-19 and beyond
At the beginning of 2022, many early-stage investors looked ahead with optimism as we emerged from the depths of the COVID-19 pandemic, and global economies started to show signs of growth again.
Leda Writes for Fintech Futures: unsolicited advice on unsolicited advice
Every Thursday, Leda Glyptis, 11:FS Chief of Staff creates #LedaWrites. This week she turns her attention to flat earth, banking and strong convictions, loosely held.
How to maintain Risk and Legal ways of working while remote
Mental health isn’t just a concern on National Sickie Day or Time to Talk Day. So why aren’t we taking the conversation further?
Leda Writes for Fintech Futures: High school jocks living their best lives
Every Thursday, Leda Glyptis, 11:FS Chief of Staff creates #LedaWrites. This week she turns her attention to hiring the people who make the best teams.
Leda Writes for Fintech Futures: situation not normal
Every Thursday, Leda Glyptis, 11:FS Chief of Staff creates #LedaWrites. This week finds her contemplating cheese.
11:FS COVID-19 Response
Never did I imagine 3 months ago that we’d be dealing with such an unprecedented global crisis as we have done with COVID-19.
Leda Writes for Fintech Futures: everything I ever needed to know, I learned from The West Wing
Every Thursday, Leda Glyptis, 11:FS Chief of Staff creates #LedaWrites. This week she turns her attention to the problems behind procurement and how to decide whether to build, buy or partner.
Lessons from COVID-19: you need a truly digital strategy, now!
In the first part of this series I introduced the story of Frederic Tudor, the American Ice-Block King; and discussed lessons learned from his then new product offering as it relates to blockchain technology. Tudor was able to successfully corner the ice-block shipping market and eventually was shipping blocks of ice to as far away as Calcutta from his home in Boston.
Is the COVID-19 crisis creating fintech M&A opportunities?
How can community banks remain competitive as large financial institutions gobble up more and more of the market?
Leda Writes for Fintech Futures: the in-between places
Every Thursday, Leda Glyptis, CEO of 11:FS Foundry creates #LedaWrites. This week she turns her thoughts, and thanks, to those in the Messy Middle.
Can digital lenders help more SMEs gain access to COVID-19 relief loans?
How successful have government loan schemes in the UK and US been so far and what’s next?
Leda Writes for Fintech Futures: on making your bed and having a future
Every Thursday, Leda Glyptis, 11:FS Chief of Staff creates #LedaWrites. This week she turns her attention to Open Banking, doing almost nothing and doing everything.
Introducing The Fintech Marketing Podcast
11:FS Pulse is constantly loading more content and we’re always seeking new ways to create transparency in our product so you can understand the reasoning behind why some user journeys are so powerful.
Leda Writes for Fintech Futures: transformation in a post-apocalyptic world
Every Thursday, Leda Glyptis, 11:FS Chief of Staff creates #LedaWrites. This week she turns her attention to trust, consistency and the currency of credibility.
Jamie, me, and the value of connectivity
The number one reason why new propositions fail is that they do not find product market fit. No-one sets out to build a dud product; everyone is shooting for the moon. So what separates the breakthrough successes from the desperate failures? A key part of success is developing a purpose for your product and being able to strongly communicate why your product exists. Importantly, the 'why' is defined by focusing on customer outcomes, which is the reason many of the commoditised banking products lack any meaningful purpose.
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347. News: Illegal fintech loansharks?
Jason Bates and Sarah Kocianski are joined by some great guests to talk about some of the most interesting stories of the last 7 days, including: America to get real-time payments by 2024, Klarna’s multi-billion dollar valuation, and Taiwan joins Asia's digital banking push with three new virtual licenses!
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346. Insights: Jobs to be Done - The future of product design
Today's host, Ryan Garner is joined by some expert guests to bring you the latest episode of Fintech Insider Insights! Today we'll be focusing on everything JTBD, with insights from guests that know all about this space.
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108. Who's Been Using Bitcoin?
We. Are. Here. Today we bring you: A $120m ‘Digital IPO,' Crypto Catches Mastercard’s Eye, 98% of Bitcoin is used for legal things, and so much more!
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46. Q2 Insurtech review
Sarah Kocianski and Nigel Walsh are joined by 11:FS newly appointed Chairman, Shaun Meadows to talk about the newly published report Quarterly InsurTech Briefing Q2 2019!
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345. News: This is how you make money.
Jason Bates and Simon Taylor are joined by some great guests to talk about some of the most interesting stories of the last 7 days, including: Nubank’s $400 MILLION mega-round pushes their valuation to $10 billion, US women pay 18% more in banking fees than men and noel edmonds reaches compensation deal with Lloyds over scam! All this, and so much more on today's episode!
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344. Insights: US Digital Transformation Special
In today’s show, Sam Maule is joined by some awesome guests from Fifth Third Bank in their offices in Cincinnati to talk about all things digital transformation in the US!
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107. Libra causing a regulatory Ripple
We. Are. Here. Today we bring you: The IRS are coming for your crypto, Russian Bitcoin Thief Sued, Could China Rival Facebook’s Libra, and so much more!
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343. News: Trump’s gonna shut this down!
David Brear and Simon Taylor are joined by some great guests to talk about some of the most interesting stories of the last 7 days. Including: Robinhood’s 7x unicorn valuation following a new funding round, Alibaba eyes US domination, how do you tally up your gold and so much more!
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342. Insights: Atom Takeover ft. will.i.am.
In this weeks episode, David Brear and Leda Glyptis are joined by Atom Bank, and their Strategic Board Advisor, will.i.am, for a takeover show. They talk about all things Atom, AI, trust and data as commodities, as well as so much more!
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106. Libra: The downfall of western civilisation?
We. Are. Here. Today we bring you: David Marcus Makes Senate Plea, SWIFT go Supersonic in Singapore, and Who let the DAWGs out! All this and much more on today's Blockchain Insider.
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45. Insurtech/Fintech fusion
Sarah and Nigel are joined by some fantastic guests today to talk about Fintechs and Insurtechs teaming up!
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341. News: More money is always good news!
David and Sarah are joined by some great guests to talk about some of the most interesting stories of the last 7 days. Including: British fintech booms with 2019 set to be a record year for investment, SoftBank bets big in South America, and Facebook to be fined $5bn! All this and much more on today's Fintech Insider News!
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340. Interviews: John Glen MP, Economic Secretary to the Treasury
In today's episode, we bring you an amazing interview with John Glen MP, Economic Secretary to the Treasury! David Brear meets him at Her Majesty's Treasury, to talk about his role, what excites him about London's booming fintech scene and so much more!
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105. Donald Trump hates Libra......and Bitcoin
We. Are. Here. Today we bring you: Keep Big Tech out of Finance, Binance burns bucketload of BNB, and Trump hates Bitcoin. And Libra! All this and much more on today's Blockchain Insider.
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339. News: Take that, cash. Card is great!
Simon and Laura are joined by some great guests to talk about some of the most interesting stories of the last 7 days. Including: Deutsche Bank braced for severe cull as head quits, Government-owned bank 'forging signatures' in repossession cases, and Fintech is the ‘new normal' with 55% of consumers regular users! All this and much more on today's Fintech Insider News!
Banks are losing the loyalty game | 11:FS Explores
Hey, banks! This might sting a bit. You’re getting loyalty all wrong - and it’s costing you customers. But all is not lost!
3 ways AI is shaking up UX in financial services | 11:FS Explores
The entire world is buzzing about AI, and that ain't changing anytime soon. But as AI becomes more integrated into our daily lives, what impact will it have on financial services and how people interact with them?
Using Jobs to be Done to revolutionise SME Banking | 11:FS Explores
It's not just a buzzword.
What are fintechs? - Decoding: Banks
Ever wanted to know what’s going on behind the scenes every time we make a payment?
How does banking regulation work? - Decoding: Banks
Regulation is essential. It stops banks from going bust or behaving badly.
How has software evolution influenced banking? - Decoding: Banks
The invention of the computer revolutionised banking in the 1950s.
How does lending work? - Decoding: Banks
Lending has been around for thousands of years and is one of the cornerstones of banking.
How can traditional banks win on the banking battlefield? - Decoding: Banks
They're down, but they're not certainly not out.
How do card networks operate? - Decoding: Banks
Mastercard and Visa are the two biggest credit card networks in the world.
How has the banking battlefield evolved? - Decoding: Banks
We kick off our Decoding: Banks series with a look at the banking landscape today and how we got here.
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Insights: The future of Revolut with UKCEO Francesca Carlesi
The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...
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Insights: The future of Revolut with UKCEO Francesca Carlesi
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Insights: The future of Revolut with UKCEO Francesca Carlesi
The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...
960
Insights: The future of Revolut with UKCEO Francesca Carlesi
960
Insights: The future of Revolut with UKCEO Francesca Carlesi
