Global

Article
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Culture

How many customers do fintechs really have?

Messaging has redefined the way we interact with one another. Now, it could do the same with the ways we engage with banks...

5min read
Article
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Culture

For the love of money, why didn’t I do that?

I was once told by a very senior guy at a global bank that my attempts to create impact were ‘a bit socialist’. This statement represents an inter-generational misalignment on the expected role of financial services in society. This is taken from our Unfiltered newsletter. Subscribe now for a no BS, uncensored analysis of fintech news and hot topics delivered to your inbox each fortnight.

5min read
Article
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Podcast

Creating and defining relationships in fintech

A few weeks ago I wrote about how banks and fintechs need to work together. Evidently some are taking notice and learning from each other.

5min read
Article
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Culture

Billions Spent: Where Has It Gone?

Every senior executive knows they need digital, every bank is spending billions on digital projects. So, why has so little digital transformation actually occurred?

5min read
Article
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Culture

Student Finance: Sorting Out Household Bills

Despite global economic headwinds, rising prices and over half of consumers now precisely tracking their subscription spend, 89% of businesses are optimistic about recurring revenue growth for the year ahead. They predict changing customer demand is the top factor that will impact profitability.

5min read
Article
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digital transformation

False Certainty: The Monolith Made Me Do It

You can catch the full Fintech Insider take on the news today at 4pm on the podcast here. It’s been a week so that means we’re back to doing a deep dive on a slightly different story from the news show. I think this one’s a little more exciting than the bigger stories if truth be told. For analysis straight from industry experts subscribe to our podcast Fintech Insider CEO David M. Brear and Sarah Kocianski sit down with Monty Munford and CEO of Onfido Husayn Kassai to discuss all things fintech news, and this week we’re giving you a closer look at the FCA’s regulatory sandbox.

5min read
Article
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11:FS

What are the challenges facing the modern Delivery Lead?

Are consumers experiencing the downside of a booming consumer lending industry?

5min read
Article
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challenger banks

Who cares that they're called challenger banks?

What is a challenger bank? Who are they actually challenging and does the name even make sense?

5min read
Article
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11:FS Pulse

The Solution to SMB Finance Woes?

The creator economy is defined by SignalFire as the class of business built by independent content creators, curators and community builders, as well as the software and finance tools designed to help them with growth and monetisation.

5min read
Article
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Podcast

Global Fintech Innovation Network: Beyond the Sandbox

The first adopters in the digital banking world are beginning to use native iOS features to enhance the customer experience. With Touch ID now a hygiene feature, we are seeing banks introduce and improve upon their Force Touch capabilities. And in the past few months, a handful of brands have taken things to the next level by offering Siri and Messages payments (albeit with a few kinks in the journey). In this article we explore how banks are going native.

5min read
Article
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Culture

Digital is a small team sport

A three-part series by 11:FS Non-Executive Director, Lisa Gansky Part 1 – The 3 steps of Digital Transformation

5min read
Article
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Design

Banks need to be smarter not move faster

Banks are plagued by a litany of archaic processes and outmoded design. That was just about bearable before the digital age, but is there any room for it today?

5min read
Article
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Financial inclusion

Why Fintechs Need to Focus on Financial Education for Customers

Financial education is vital to the success of many new fintechs. After all, if customers don’t know what they need then how are they going to know if a product is useful for them?

5min read
Article
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Banking

Banks and fintechs working together

Fintechs and the major financial services have been competing against each other for a while now. But that’s not likely to be the best course of action for either of them and now they’re working together.

5min read
Article
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Open Banking

The world turns to Open Banking

There’s a lot going on in the world right now, and the reaction from all of us is almost a war effort to ensure society still functions through one of its biggest ever shifts.

5min read
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podcast
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Fintech Insider

316. Insights: Customer infantstructure

Ross and Adam are joined by some great guests to talk about financial literacy in children, and the brewing world of innovation in pocket money apps.

58min listen
94
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Blockchain Insider

94. Binance gets Dex’y

We. Are. Here. Today we bring you: Big French Bank does a thing, a very interesting thing, Binance gets Dex’y and Serena Williams invests in Coinbase.

31min listen
315
podcast
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Fintech Insider

315. News: Tech for Tech’s Sake

Sarah and Simon are joined by Freddy Kelly, Ben Gleisner and Simon Vans-Colina to talk about some of the most interesting stories of the last 7 days. Including: US lenders prepare for a recession; Halifax gets slammed for looking a little too like Monzo and Starling in their rebrand and Facebook call time on UK P2P payments.

1h02 listen
314
podcast
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Fintech Insider

314. Insights: Strong Customer Authentication

Sarah sits down with an amazing roundtable of guests to dig into Strong Customer Authentication (SCA) and what it means for the payments space and the financial ecosystem.

35min listen
93
podcast
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Blockchain Insider

93. No such thing as a private blockchain

We. Are. Here. Today we bring you: France creates a regulatory framework for tokens, the SEC might let Blockstack be and Banks abandon XRP…….oh nooooo

35min listen
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podcast
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Insurtech Insider

38. News: a Slice of AI

Sarah's joined by a couple of great guests this week to talk about the most interesting stories happening in insurtech over the past couple of weeks.

50min listen
313
podcast
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Fintech Insider

313. News: Copy/paste product

Jason and Adam are joined by some great guests to talk about some of the most interesting stories of the last 7 days. Including: Standard Chartered’s $1bn fine, London looks set to take the fintech unicorn crown from San Francisco nd your cat could be the next voice of the ‘miaowing’ debit card.

1h04 listen
312
podcast
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Fintech Insider

312. Insights: Live! The future of money

We're in NYC for New York Fintech Week! Sam is joined by some great guests to talk about the future of money and the UK as a leader in the space.

46min listen
92
podcast
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Blockchain Insider

92. The richest man in the world

We. Are. Here. Today we bring you: Bank stablecoins are coming, Big banks back new international blockchain alliance and how a guy called Colin Platt became the richest person in the world…

54min listen
311
podcast
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Fintech Insider

311. News: Make tax great again

David and Ross are joined by some great guests to talk about some of the most interesting stories of the last 7 days. Including: Revolut keeps on spinning, Xero is making tax great again, and UK MPs are 'very likely' to launch probe into RBS remedies fund allocation.

49min listen
310
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Fintech Insider

310. Insights: Finastra takeover

David and Simon are joined by Finastra for a takeover show. At their offices in London Paddington, we're with some of the top tier of Finastra's team to bring you insight into the mega-vendor. Including what that term means to them.

47min listen
91
podcast
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Blockchain Insider

91. The great wealth transfer

We. Are. Here. Today we bring you: Google gets into consumer hardware keys, Bithump hacked and will the real galaxy digital please stand up.

48min listen
37
podcast
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Insurtech Insider

37. Mental Health and insurance live from InsurTech Insights

Sarah's at the Insurtech Insights Conference to talk to some great guests and a panel about the impact of insurtech and how to bring objective data into subjective issues.

54min listen
309
podcast
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Fintech Insider

309. News: Sassy AI

David and Leda are joined by a few great guests to talk about some of the most interesting stories of the last 7 days. Including: How do you like them apples? Apple launches Apple Card, Monzo and OakNorth team up to offer savings accounts and Erica’s a hit in America.

1h04 listen
308
podcast
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Fintech Insider

308. Insights: Fintech Friday in Luxembourg

Host and producer Laura Watkins flew to Luxembourg to attend the LHoFT's Fintech Friday event to see what's changed in the region and what the country is planning to do next for fintech.

54min listen
Video
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11:FS Pulse

Banks are losing the loyalty game | 11:FS Explores

Hey, banks! This might sting a bit. You’re getting loyalty all wrong - and it’s costing you customers. But all is not lost!

7min watch
Video
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11:FS Pulse

3 ways AI is shaking up UX in financial services | 11:FS Explores

The entire world is buzzing about AI, and that ain't changing anytime soon. But as AI becomes more integrated into our daily lives, what impact will it have on financial services and how people interact with them?

5min watch
Video
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Decoding

What are fintechs? - Decoding: Banks

Ever wanted to know what’s going on behind the scenes every time we make a payment?

12min watch
Video
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Decoding

How does banking regulation work? - Decoding: Banks

Regulation is essential. It stops banks from going bust or behaving badly.

12min watch
Video
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Decoding

How has software evolution influenced banking? - Decoding: Banks

The invention of the computer revolutionised banking in the 1950s.

11min watch
Video
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Lending

How does lending work? - Decoding: Banks

Lending has been around for thousands of years and is one of the cornerstones of banking.

11min watch
Video
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Decoding

How can traditional banks win on the banking battlefield? - Decoding: Banks

They're down, but they're not certainly not out.

15min watch
Video
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Decoding

How do card networks operate? - Decoding: Banks

Mastercard and Visa are the two biggest credit card networks in the world.

13min watch
Video
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Decoding

How has the banking battlefield evolved? - Decoding: Banks

We kick off our Decoding: Banks series with a look at the banking landscape today and how we got here.

13min watch
Video
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11:FS Explores: Legacy banking systems ft. David M. Brear

David M. Brear, our 11:FS CEO, takes us through legacy technology within banks - but of course, with a really cool Lightboard.

7min watch
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
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Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
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Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen