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Moving your marketing from startup to scaleup

Customer-centric, focused on financial inclusion, helping the underserved and unbanked. Have we rediscovered the principles of the first banks and building societies?

8min read
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Insurtech

Embedded insurance: “We’ve only scratched the surface of what can be achieved”

This is taken from our Unfiltered newsletter. Subscribe now for a no BS, uncensored analysis of fintech news and hot topics delivered to your inbox each fortnight.

5min read
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Digital

If you call yourself digital, you're not digital

Many marketers have a story of a boss or board that wanted all the benefits of a strong brand, without the investment, hassle or commitment of having to build one. This is taken from our Unfiltered newsletter. Subscribe now for a no BS, uncensored analysis of fintech news and hot topics delivered to your inbox each fortnight.

5min read
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Technology

Senior people need to understand technology

So. Let’s talk about DAO, baby.

5min read
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Tech debt

Tech debt in banking, how did we get here?

Simon interviewed the husband and wife team Arthur and Kathleen Brietman, the co-founders of Tezos, about their recent token sale for the very first episode of Blockchain Insider.

5min read
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compliance

Do you have enough technology understanding in your Compliance team?

In today's globalized business environment, the discussion around offering alternative payment methods (APMs) to end users continues to grow. APMs can provide businesses with improved cost efficiency, better user experience, broader access to various user segments, and thus increased conversion rates. However, it is essential to carefully consider the challenges and potential drawbacks that come with adopting APMs before fully embracing them.

10min read
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Banking

Pace of change is a power law

Dutch directness, failing fast and innovating endlessly are the three common themes in the interview Simon did with Benoit Legrand, CIO of ING. And they’re what drives his approach to delivering success at ING.

10min read
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Unfiltered

My 11 lessons after 5 years as 11:FS CEO

With remote working now the norm for most of us, the need to prioritise is more important than ever.

6min read
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Open finance

Summary: The FCA’s feedback on the Open Finance CFI

I’ll be honest when I joined 11:FS I didn’t really expect to end up in West Africa. But on reflection, that was pretty short-sighted. We create truly digital ventures for the good of people everywhere, and we mean everywhere.

10min read
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Unfiltered

If your marketing is better than your product, you’re doing it wrong

We went to the IFGS to meet some of the biggest and newest names in Fintech. We’re bringing you some fantastic insights from our first five interviewees on the fintech landscape for 2018. Ross Gallagher and Simon Taylor spoke to: Benedetta Arese Lucini, Co-founder, Oval Money Charles d’Haussy, Head of Fintech, InvestHK Thomas Eyre, CEO and Co-founder LOQBOX Li Wang, Head of EMEA, Alipay James Mackonochie, COO and Co-founder, Pia Listen to all the interviews in full on Fintech Insider here or stream them below.

5min read
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Unfiltered

Could femtech be better at solving banking problems than fintech?

“Money is a matter of functions four: a medium, a measure, a standard, a store.”But, money is also a form of communication. Money has the power to communicate success, shame, inadequacy, desire, isolation, disdain, greed, support, addiction and resentment. Talking money is also one of society’s greatest taboos. Femtech has had to tackle its own set of taboo topics, so in the spirit of International Women’s Day I’m looking at a thing or two fintech could learn from femtech. This is taken from our Unfiltered newsletter. Subscribe now for a no BS, uncensored analysis of fintech news and hot topics delivered to your inbox each fortnight.

6min read
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jobs to be done,

3 ways to create a culture that fights the customers’ corner

Customer-centricity is a phrase that’s been used and abused over the last decade. But what does it mean in practice and how can Jobs to be Done make it happen?

4min read
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Unfiltered

Are fintechs really here to fix users’ finances?

I’ve worked in fintech for 10+ years now, since before it was a popular term, and long enough to see multiple hype cycles come and go. One of the more enduring fintech themes in that time has been “financial education” and, more recently, “financial health”. These are linked but there are some important conceptual differences! This is taken from our Unfiltered newsletter. Subscribe now for a no BS, uncensored analysis of fintech news and hot topics delivered to your inbox each fortnight.

5min read
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Design

Why being loveable is better than being viable

TL;DR – Creating something new is hard, because the idea and design is the easy part. Anyone can have an idea. Getting it in the hands of the customer is the hard part. This is why a Minimum “Loveable” (not “Viable”) Product is your new best friend.

5min read
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Payments

The problem with payments

SMBs are the lifeblood of most economies. In the UK alone they make up 99.9% of all private sector businesses and employ 60% of all private sector workers. Yet they are chronically underserved by incumbent financial institutions (FIs) across all segments.

4min read
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Fintech Insider

301. News: Not cashless but less cash

David and Sarah are joined by some great guests to talk about some of the most interesting stories of the last 7 days. Including: We take a look at the fallout of the RBS Remedies fund pool A results, Goldman Sachs takes a bite out of the credit card market by teaming up with Apple and Lithuania reveals its' Top Gear-inspired strategy to become a fintech hub

1h07 listen
300
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Fintech Insider

300. Insights: This. Is. Fintech.

It's our 300th episode! That calls for something a little bit special so we have a roundtable of our hosts plus the person who's the reason Fintech Insider exists.

1h13 listen
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Blockchain Insider

86. Too legit to quit

We. Are. Here. Today we bring you: Brazilian Bank embrace crypto, a European exchange giant is jumping on the crypto bandwagon and XRP the STD...finally!

57min listen
299
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Fintech Insider

299. News: Buzzwords for everyone

David and Simon are joined by Tom Blomfield and Romi Savova to talk about some of the most interesting stories of the last 7 days. Including: Britain's banks predicted to reveal the biggest profits since the financial crisis, the latest announcements from the RBS Remedies fund and Santander pays IBM $700M to help them transform.

1h06 listen
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Fintech Insider

298. Insights: The future of cloud

Sam Maule spoke to an incredible list of guests in this bumper episode to explore the far-reaching effects of Cloud for business.

1h18 listen
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Blockchain Insider

85. JP Morgan do a coin

We. Are. Here. Today we bring you: JP Morgan do a coin, JP Morgan do a coin and JP Morgan do a coin. We have some other stories too.

48min listen
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Insurtech Insider

34. News: Netflix for insurance

Sarah and Nigel are talking about the news this week including: Netflix for insurance, Insurtech in America and AI tackling insurance fraud.

49min listen
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Blockchain Insider

Bonus: The future of interoperability

We. Are. Here. At Barclays Rise for the ION Hackathon. Clearmatics are doing a special bonus episode with us covering the day's events. We've got a bumper pack of interviews for you including conversations with some of the hackathon teams, including some very youthful competitors.

43min listen
297
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Fintech Insider

297. News: Talking poop

We're switching things up a bit for this episode, our US host Sam Maule was in the UK with fellow Americans (and American experts) Teana Baker-Taylor, Alexa Fernandez, Joaquin Ayuso de Paul and Mark Miesner to go over the best US stories of the past week. We bring you: The latest developments in the BB&T and Suntrust super-merger, Chime rings the changes as 10k new users sign up in 24hrs and Mastercard’s new sonic identity that’s going on tour.

1h02 listen
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Fintech Insider

296. After Dark: Digital Love

We have an incredible After Dark episode for you. It's the first we've done in a while and sets the tone for what we believe will be the key aspects of fintech in 2019. Partnerships and digital love between banks and fintechs, two (or more!) companies coming together and working together to make each other stronger.

1h09 listen
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Blockchain Insider

84. Does anyone need a blockchain?

We. Are. Here. Today we bring you: Dormant funds, the SEC still won’t let crypto be and do you really need a blockchain?

52min listen
295
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Fintech Insider

295. News: The Revolut will be advertised

David and Simon are joined by Iona Bain, Mel Palmer, Viktor Nebehaj and Saumeel Pachigar to chat through the biggest stories of the last 7 days. Including: Revolut’s Valentine’s day ad scandal, the banking backlash Down Under and BB&T's super merger and much much more.

59min listen
294
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Fintech Insider

294. Insights: Money and Mental Health

Sarah Kocianski's joined by some of the people involved in the heart of Money and Mental Health awareness, education and support. They are looking for solutions to the very real problems that the subject of money can cause when it comes to people’s mental health.

38min listen
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Blockchain Insider

83. Custody is still everything

We. Are. Here. Today we bring you: Facebook take a step forward in the blockchain world, Fidelity get ready to disrupt the crypto market and custody is still everything

46min listen
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Insurtech Insider

33: Fraud in Pet Insurance

We are going to be talking about the pitfalls of pet insurance and the lengths fraudsters go to in an attempt to profit off insurers. We also examine what insurers are doing to combat fraud in the pet insurance industry.

39min listen
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Decoding

What are fintechs? - Decoding: Banks

Ever wanted to know what’s going on behind the scenes every time we make a payment?

12min watch
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Decoding

How does banking regulation work? - Decoding: Banks

Regulation is essential. It stops banks from going bust or behaving badly.

12min watch
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Decoding

How has software evolution influenced banking? - Decoding: Banks

The invention of the computer revolutionised banking in the 1950s.

11min watch
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Lending

How does lending work? - Decoding: Banks

Lending has been around for thousands of years and is one of the cornerstones of banking.

11min watch
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Decoding

How can traditional banks win on the banking battlefield? - Decoding: Banks

They're down, but they're not certainly not out.

15min watch
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Decoding

How do card networks operate? - Decoding: Banks

Mastercard and Visa are the two biggest credit card networks in the world.

13min watch
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Decoding

How has the banking battlefield evolved? - Decoding: Banks

We kick off our Decoding: Banks series with a look at the banking landscape today and how we got here.

13min watch
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11:FS Explores: Legacy banking systems ft. David M. Brear

David M. Brear, our 11:FS CEO, takes us through legacy technology within banks - but of course, with a really cool Lightboard.

7min watch
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Minimum Lovable Brand | 11:FS Explores

5min watch
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Fintech Marketing Podcast Season 2 Preview

Fintech Marketing Podcast Season 2: Coming soon

4min watch
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen