Global

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Trust

Four fundamentals for building trust in digital

Nobody sets out to block innovation in their organisation. It just happens.

10min read
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5 Insights from Under The Hood

The last episode of Under The Hood, the podcast series with 11:FS that took a deep dive into the banking infrastructure that is disrupting traditional banking models and shaking up the system, has been released. And looking back, I realise how many great conversations we’ve had.

5min read
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Moving your marketing from startup to scaleup

Customer-centric, focused on financial inclusion, helping the underserved and unbanked. Have we rediscovered the principles of the first banks and building societies?

8min read
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Insurtech

Embedded insurance: “We’ve only scratched the surface of what can be achieved”

This is taken from our Unfiltered newsletter. Subscribe now for a no BS, uncensored analysis of fintech news and hot topics delivered to your inbox each fortnight.

5min read
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Digital

If you call yourself digital, you're not digital

Many marketers have a story of a boss or board that wanted all the benefits of a strong brand, without the investment, hassle or commitment of having to build one. This is taken from our Unfiltered newsletter. Subscribe now for a no BS, uncensored analysis of fintech news and hot topics delivered to your inbox each fortnight.

5min read
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Technology

Senior people need to understand technology

So. Let’s talk about DAO, baby.

5min read
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Tech debt

Tech debt in banking, how did we get here?

Simon interviewed the husband and wife team Arthur and Kathleen Brietman, the co-founders of Tezos, about their recent token sale for the very first episode of Blockchain Insider.

5min read
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compliance

Do you have enough technology understanding in your Compliance team?

In today's globalized business environment, the discussion around offering alternative payment methods (APMs) to end users continues to grow. APMs can provide businesses with improved cost efficiency, better user experience, broader access to various user segments, and thus increased conversion rates. However, it is essential to carefully consider the challenges and potential drawbacks that come with adopting APMs before fully embracing them.

10min read
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Banking

Pace of change is a power law

Dutch directness, failing fast and innovating endlessly are the three common themes in the interview Simon did with Benoit Legrand, CIO of ING. And they’re what drives his approach to delivering success at ING.

10min read
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Unfiltered

My 11 lessons after 5 years as 11:FS CEO

With remote working now the norm for most of us, the need to prioritise is more important than ever.

6min read
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Open finance

Summary: The FCA’s feedback on the Open Finance CFI

I’ll be honest when I joined 11:FS I didn’t really expect to end up in West Africa. But on reflection, that was pretty short-sighted. We create truly digital ventures for the good of people everywhere, and we mean everywhere.

10min read
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Unfiltered

If your marketing is better than your product, you’re doing it wrong

We went to the IFGS to meet some of the biggest and newest names in Fintech. We’re bringing you some fantastic insights from our first five interviewees on the fintech landscape for 2018. Ross Gallagher and Simon Taylor spoke to: Benedetta Arese Lucini, Co-founder, Oval Money Charles d’Haussy, Head of Fintech, InvestHK Thomas Eyre, CEO and Co-founder LOQBOX Li Wang, Head of EMEA, Alipay James Mackonochie, COO and Co-founder, Pia Listen to all the interviews in full on Fintech Insider here or stream them below.

5min read
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Unfiltered

Could femtech be better at solving banking problems than fintech?

“Money is a matter of functions four: a medium, a measure, a standard, a store.”But, money is also a form of communication. Money has the power to communicate success, shame, inadequacy, desire, isolation, disdain, greed, support, addiction and resentment. Talking money is also one of society’s greatest taboos. Femtech has had to tackle its own set of taboo topics, so in the spirit of International Women’s Day I’m looking at a thing or two fintech could learn from femtech. This is taken from our Unfiltered newsletter. Subscribe now for a no BS, uncensored analysis of fintech news and hot topics delivered to your inbox each fortnight.

6min read
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jobs to be done,

3 ways to create a culture that fights the customers’ corner

Customer-centricity is a phrase that’s been used and abused over the last decade. But what does it mean in practice and how can Jobs to be Done make it happen?

4min read
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Unfiltered

Are fintechs really here to fix users’ finances?

I’ve worked in fintech for 10+ years now, since before it was a popular term, and long enough to see multiple hype cycles come and go. One of the more enduring fintech themes in that time has been “financial education” and, more recently, “financial health”. These are linked but there are some important conceptual differences! This is taken from our Unfiltered newsletter. Subscribe now for a no BS, uncensored analysis of fintech news and hot topics delivered to your inbox each fortnight.

5min read
90
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Blockchain Insider

90. The 'real' bitcoin market

We. Are. Here. Today we bring you: Square ramp up crypto unit, the ‘real’ Bitcoin market and a failed ICO turns to eBay.

48min listen
307
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Fintech Insider

307. News: Tinder for banking

David Brear and Jason Bates are joined by some great guests to talk about some of the most interesting stories of the last 7 days. Including: WorldPay sells to FIS for $35bn, Alipay does a thing with Barclaycard and a German bank lets its customers decide the dress code.

59min listen
306
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Fintech Insider

306. Interviews: Benoit Legrand, CIO of ING

CEO of ING, Benoit Legrand came on to the Fintech Insider podcast to talk with Simon Taylor about unsuccessful startup experiences, innovation from the outside in and much more.

27min listen
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Blockchain Insider

89. Checkmate

We. Are. Here. Today we bring you: CBOE halt Bitcoin futures, Binance to the moon? And Deloitte puts ASX at checkmate.

55min listen
36
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Insurtech Insider

36. Insights: Anthemis Takeover - investing in insurtech

Sarah and Nigel are being taken over by Anthemis this week! We're talking about what makes insurtechs attractive to the VC firm and why boring is beautiful.

39min listen
305
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Fintech Insider

305. News: Graceful degradation

Sarah and Simon are joined by some great guests to talk about some of the most interesting stories of the last 7 days. Including: RBS trials fingerprint credit cards, Visa told to hire PwC to help with outages and fintechs won big against incumbents at the British Bank Awards…and so did we!

1h01 listen
304
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Fintech Insider

304. Interviews: David Duffy, CEO of CYBG

CEO of CYBG, David Duffy came on to the Fintech Insider podcast to talk with Simon Taylor about banking in the age of fintech and challenging the challenger narrative.

43min listen
88
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Blockchain Insider

88. Fire emoji

We. Are. Here. Today we bring you: BitGo exaggerate insurance coverage, tokenising equity and the owner of the Burj Khalifa plans an ICO.

56min listen
303
podcast
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Fintech Insider

303. News: Magic beans

Sarah and Simon are joined by some great guests to talk about some of the most interesting stories of the last 7 days. Including: The Revolut revelations rumble on, AI is a non-starter for 40% of startups and Grab gobbles $1.4 billion investment to build a super app.

1h01 listen
302
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Fintech Insider

302. Insights: Women in financial services

It's International Women's Day and we have a show packed full of content and views from some great women working in financial services today.

53min listen
87
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Blockchain Insider

87. Forked off

We. Are. Here. Today we bring you: Thailand approves some cryptocurrencies, FaceCoin and Nivaura raise $20m

59min listen
301
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Fintech Insider

301. News: Not cashless but less cash

David and Sarah are joined by some great guests to talk about some of the most interesting stories of the last 7 days. Including: We take a look at the fallout of the RBS Remedies fund pool A results, Goldman Sachs takes a bite out of the credit card market by teaming up with Apple and Lithuania reveals its' Top Gear-inspired strategy to become a fintech hub

1h07 listen
300
podcast
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Fintech Insider

300. Insights: This. Is. Fintech.

It's our 300th episode! That calls for something a little bit special so we have a roundtable of our hosts plus the person who's the reason Fintech Insider exists.

1h13 listen
86
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Blockchain Insider

86. Too legit to quit

We. Are. Here. Today we bring you: Brazilian Bank embrace crypto, a European exchange giant is jumping on the crypto bandwagon and XRP the STD...finally!

57min listen
299
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Fintech Insider

299. News: Buzzwords for everyone

David and Simon are joined by Tom Blomfield and Romi Savova to talk about some of the most interesting stories of the last 7 days. Including: Britain's banks predicted to reveal the biggest profits since the financial crisis, the latest announcements from the RBS Remedies fund and Santander pays IBM $700M to help them transform.

1h06 listen
Video
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11:FS Pulse

Banks are losing the loyalty game | 11:FS Explores

Hey, banks! This might sting a bit. You’re getting loyalty all wrong - and it’s costing you customers. But all is not lost!

7min watch
Video
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11:FS Pulse

3 ways AI is shaking up UX in financial services | 11:FS Explores

The entire world is buzzing about AI, and that ain't changing anytime soon. But as AI becomes more integrated into our daily lives, what impact will it have on financial services and how people interact with them?

5min watch
Video
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Decoding

What are fintechs? - Decoding: Banks

Ever wanted to know what’s going on behind the scenes every time we make a payment?

12min watch
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Decoding

How does banking regulation work? - Decoding: Banks

Regulation is essential. It stops banks from going bust or behaving badly.

12min watch
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Decoding

How has software evolution influenced banking? - Decoding: Banks

The invention of the computer revolutionised banking in the 1950s.

11min watch
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Lending

How does lending work? - Decoding: Banks

Lending has been around for thousands of years and is one of the cornerstones of banking.

11min watch
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Decoding

How can traditional banks win on the banking battlefield? - Decoding: Banks

They're down, but they're not certainly not out.

15min watch
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Decoding

How do card networks operate? - Decoding: Banks

Mastercard and Visa are the two biggest credit card networks in the world.

13min watch
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Decoding

How has the banking battlefield evolved? - Decoding: Banks

We kick off our Decoding: Banks series with a look at the banking landscape today and how we got here.

13min watch
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11:FS Explores: Legacy banking systems ft. David M. Brear

David M. Brear, our 11:FS CEO, takes us through legacy technology within banks - but of course, with a really cool Lightboard.

7min watch
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

1h2 listen
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
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Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen