Global

Article
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Culture

How many customers do fintechs really have?

Messaging has redefined the way we interact with one another. Now, it could do the same with the ways we engage with banks...

5min read
Article
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Culture

For the love of money, why didn’t I do that?

I was once told by a very senior guy at a global bank that my attempts to create impact were ‘a bit socialist’. This statement represents an inter-generational misalignment on the expected role of financial services in society. This is taken from our Unfiltered newsletter. Subscribe now for a no BS, uncensored analysis of fintech news and hot topics delivered to your inbox each fortnight.

5min read
Article
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Podcast

Creating and defining relationships in fintech

A few weeks ago I wrote about how banks and fintechs need to work together. Evidently some are taking notice and learning from each other.

5min read
Article
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Culture

Billions Spent: Where Has It Gone?

Every senior executive knows they need digital, every bank is spending billions on digital projects. So, why has so little digital transformation actually occurred?

5min read
Article
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Culture

Student Finance: Sorting Out Household Bills

Despite global economic headwinds, rising prices and over half of consumers now precisely tracking their subscription spend, 89% of businesses are optimistic about recurring revenue growth for the year ahead. They predict changing customer demand is the top factor that will impact profitability.

5min read
Article
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digital transformation

False Certainty: The Monolith Made Me Do It

You can catch the full Fintech Insider take on the news today at 4pm on the podcast here. It’s been a week so that means we’re back to doing a deep dive on a slightly different story from the news show. I think this one’s a little more exciting than the bigger stories if truth be told. For analysis straight from industry experts subscribe to our podcast Fintech Insider CEO David M. Brear and Sarah Kocianski sit down with Monty Munford and CEO of Onfido Husayn Kassai to discuss all things fintech news, and this week we’re giving you a closer look at the FCA’s regulatory sandbox.

5min read
Article
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11:FS

What are the challenges facing the modern Delivery Lead?

Are consumers experiencing the downside of a booming consumer lending industry?

5min read
Article
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challenger banks

Who cares that they're called challenger banks?

What is a challenger bank? Who are they actually challenging and does the name even make sense?

5min read
Article
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11:FS Pulse

The Solution to SMB Finance Woes?

The creator economy is defined by SignalFire as the class of business built by independent content creators, curators and community builders, as well as the software and finance tools designed to help them with growth and monetisation.

5min read
Article
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Podcast

Global Fintech Innovation Network: Beyond the Sandbox

The first adopters in the digital banking world are beginning to use native iOS features to enhance the customer experience. With Touch ID now a hygiene feature, we are seeing banks introduce and improve upon their Force Touch capabilities. And in the past few months, a handful of brands have taken things to the next level by offering Siri and Messages payments (albeit with a few kinks in the journey). In this article we explore how banks are going native.

5min read
Article
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Culture

Digital is a small team sport

A three-part series by 11:FS Non-Executive Director, Lisa Gansky Part 1 – The 3 steps of Digital Transformation

5min read
Article
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Design

Banks need to be smarter not move faster

Banks are plagued by a litany of archaic processes and outmoded design. That was just about bearable before the digital age, but is there any room for it today?

5min read
Article
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Financial inclusion

Why Fintechs Need to Focus on Financial Education for Customers

Financial education is vital to the success of many new fintechs. After all, if customers don’t know what they need then how are they going to know if a product is useful for them?

5min read
Article
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Banking

Banks and fintechs working together

Fintechs and the major financial services have been competing against each other for a while now. But that’s not likely to be the best course of action for either of them and now they’re working together.

5min read
Article
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Open Banking

The world turns to Open Banking

There’s a lot going on in the world right now, and the reaction from all of us is almost a war effort to ensure society still functions through one of its biggest ever shifts.

5min read
90
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Blockchain Insider

90. The 'real' bitcoin market

We. Are. Here. Today we bring you: Square ramp up crypto unit, the ‘real’ Bitcoin market and a failed ICO turns to eBay.

48min listen
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Fintech Insider

307. News: Tinder for banking

David Brear and Jason Bates are joined by some great guests to talk about some of the most interesting stories of the last 7 days. Including: WorldPay sells to FIS for $35bn, Alipay does a thing with Barclaycard and a German bank lets its customers decide the dress code.

59min listen
306
podcast
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Fintech Insider

306. Interviews: Benoit Legrand, CIO of ING

CEO of ING, Benoit Legrand came on to the Fintech Insider podcast to talk with Simon Taylor about unsuccessful startup experiences, innovation from the outside in and much more.

27min listen
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Blockchain Insider

89. Checkmate

We. Are. Here. Today we bring you: CBOE halt Bitcoin futures, Binance to the moon? And Deloitte puts ASX at checkmate.

55min listen
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Insurtech Insider

36. Insights: Anthemis Takeover - investing in insurtech

Sarah and Nigel are being taken over by Anthemis this week! We're talking about what makes insurtechs attractive to the VC firm and why boring is beautiful.

39min listen
305
podcast
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Fintech Insider

305. News: Graceful degradation

Sarah and Simon are joined by some great guests to talk about some of the most interesting stories of the last 7 days. Including: RBS trials fingerprint credit cards, Visa told to hire PwC to help with outages and fintechs won big against incumbents at the British Bank Awards…and so did we!

1h01 listen
304
podcast
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Fintech Insider

304. Interviews: David Duffy, CEO of CYBG

CEO of CYBG, David Duffy came on to the Fintech Insider podcast to talk with Simon Taylor about banking in the age of fintech and challenging the challenger narrative.

43min listen
88
podcast
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Blockchain Insider

88. Fire emoji

We. Are. Here. Today we bring you: BitGo exaggerate insurance coverage, tokenising equity and the owner of the Burj Khalifa plans an ICO.

56min listen
303
podcast
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Fintech Insider

303. News: Magic beans

Sarah and Simon are joined by some great guests to talk about some of the most interesting stories of the last 7 days. Including: The Revolut revelations rumble on, AI is a non-starter for 40% of startups and Grab gobbles $1.4 billion investment to build a super app.

1h01 listen
302
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Fintech Insider

302. Insights: Women in financial services

It's International Women's Day and we have a show packed full of content and views from some great women working in financial services today.

53min listen
87
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Blockchain Insider

87. Forked off

We. Are. Here. Today we bring you: Thailand approves some cryptocurrencies, FaceCoin and Nivaura raise $20m

59min listen
301
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Fintech Insider

301. News: Not cashless but less cash

David and Sarah are joined by some great guests to talk about some of the most interesting stories of the last 7 days. Including: We take a look at the fallout of the RBS Remedies fund pool A results, Goldman Sachs takes a bite out of the credit card market by teaming up with Apple and Lithuania reveals its' Top Gear-inspired strategy to become a fintech hub

1h07 listen
300
podcast
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Fintech Insider

300. Insights: This. Is. Fintech.

It's our 300th episode! That calls for something a little bit special so we have a roundtable of our hosts plus the person who's the reason Fintech Insider exists.

1h13 listen
86
podcast
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Blockchain Insider

86. Too legit to quit

We. Are. Here. Today we bring you: Brazilian Bank embrace crypto, a European exchange giant is jumping on the crypto bandwagon and XRP the STD...finally!

57min listen
299
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Fintech Insider

299. News: Buzzwords for everyone

David and Simon are joined by Tom Blomfield and Romi Savova to talk about some of the most interesting stories of the last 7 days. Including: Britain's banks predicted to reveal the biggest profits since the financial crisis, the latest announcements from the RBS Remedies fund and Santander pays IBM $700M to help them transform.

1h06 listen
Video
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11:FS Pulse

Banks are losing the loyalty game | 11:FS Explores

Hey, banks! This might sting a bit. You’re getting loyalty all wrong - and it’s costing you customers. But all is not lost!

7min watch
Video
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11:FS Pulse

3 ways AI is shaking up UX in financial services | 11:FS Explores

The entire world is buzzing about AI, and that ain't changing anytime soon. But as AI becomes more integrated into our daily lives, what impact will it have on financial services and how people interact with them?

5min watch
Video
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Decoding

What are fintechs? - Decoding: Banks

Ever wanted to know what’s going on behind the scenes every time we make a payment?

12min watch
Video
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Decoding

How does banking regulation work? - Decoding: Banks

Regulation is essential. It stops banks from going bust or behaving badly.

12min watch
Video
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Decoding

How has software evolution influenced banking? - Decoding: Banks

The invention of the computer revolutionised banking in the 1950s.

11min watch
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Lending

How does lending work? - Decoding: Banks

Lending has been around for thousands of years and is one of the cornerstones of banking.

11min watch
Video
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Decoding

How can traditional banks win on the banking battlefield? - Decoding: Banks

They're down, but they're not certainly not out.

15min watch
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Decoding

How do card networks operate? - Decoding: Banks

Mastercard and Visa are the two biggest credit card networks in the world.

13min watch
Video
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Decoding

How has the banking battlefield evolved? - Decoding: Banks

We kick off our Decoding: Banks series with a look at the banking landscape today and how we got here.

13min watch
Video
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11:FS Explores: Legacy banking systems ft. David M. Brear

David M. Brear, our 11:FS CEO, takes us through legacy technology within banks - but of course, with a really cool Lightboard.

7min watch
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
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Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
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Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen