Global

Article
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Culture

How many customers do fintechs really have?

Messaging has redefined the way we interact with one another. Now, it could do the same with the ways we engage with banks...

5min read
Article
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Culture

For the love of money, why didn’t I do that?

I was once told by a very senior guy at a global bank that my attempts to create impact were ‘a bit socialist’. This statement represents an inter-generational misalignment on the expected role of financial services in society. This is taken from our Unfiltered newsletter. Subscribe now for a no BS, uncensored analysis of fintech news and hot topics delivered to your inbox each fortnight.

5min read
Article
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Podcast

Creating and defining relationships in fintech

A few weeks ago I wrote about how banks and fintechs need to work together. Evidently some are taking notice and learning from each other.

5min read
Article
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Culture

Billions Spent: Where Has It Gone?

Every senior executive knows they need digital, every bank is spending billions on digital projects. So, why has so little digital transformation actually occurred?

5min read
Article
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Culture

Student Finance: Sorting Out Household Bills

Despite global economic headwinds, rising prices and over half of consumers now precisely tracking their subscription spend, 89% of businesses are optimistic about recurring revenue growth for the year ahead. They predict changing customer demand is the top factor that will impact profitability.

5min read
Article
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digital transformation

False Certainty: The Monolith Made Me Do It

You can catch the full Fintech Insider take on the news today at 4pm on the podcast here. It’s been a week so that means we’re back to doing a deep dive on a slightly different story from the news show. I think this one’s a little more exciting than the bigger stories if truth be told. For analysis straight from industry experts subscribe to our podcast Fintech Insider CEO David M. Brear and Sarah Kocianski sit down with Monty Munford and CEO of Onfido Husayn Kassai to discuss all things fintech news, and this week we’re giving you a closer look at the FCA’s regulatory sandbox.

5min read
Article
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11:FS

What are the challenges facing the modern Delivery Lead?

Are consumers experiencing the downside of a booming consumer lending industry?

5min read
Article
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challenger banks

Who cares that they're called challenger banks?

What is a challenger bank? Who are they actually challenging and does the name even make sense?

5min read
Article
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11:FS Pulse

The Solution to SMB Finance Woes?

The creator economy is defined by SignalFire as the class of business built by independent content creators, curators and community builders, as well as the software and finance tools designed to help them with growth and monetisation.

5min read
Article
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Podcast

Global Fintech Innovation Network: Beyond the Sandbox

The first adopters in the digital banking world are beginning to use native iOS features to enhance the customer experience. With Touch ID now a hygiene feature, we are seeing banks introduce and improve upon their Force Touch capabilities. And in the past few months, a handful of brands have taken things to the next level by offering Siri and Messages payments (albeit with a few kinks in the journey). In this article we explore how banks are going native.

5min read
Article
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Culture

Digital is a small team sport

A three-part series by 11:FS Non-Executive Director, Lisa Gansky Part 1 – The 3 steps of Digital Transformation

5min read
Article
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Design

Banks need to be smarter not move faster

Banks are plagued by a litany of archaic processes and outmoded design. That was just about bearable before the digital age, but is there any room for it today?

5min read
Article
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Financial inclusion

Why Fintechs Need to Focus on Financial Education for Customers

Financial education is vital to the success of many new fintechs. After all, if customers don’t know what they need then how are they going to know if a product is useful for them?

5min read
Article
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Banking

Banks and fintechs working together

Fintechs and the major financial services have been competing against each other for a while now. But that’s not likely to be the best course of action for either of them and now they’re working together.

5min read
Article
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Open Banking

The world turns to Open Banking

There’s a lot going on in the world right now, and the reaction from all of us is almost a war effort to ensure society still functions through one of its biggest ever shifts.

5min read
298
podcast
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Fintech Insider

298. Insights: The future of cloud

Sam Maule spoke to an incredible list of guests in this bumper episode to explore the far-reaching effects of Cloud for business.

1h18 listen
85
podcast
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Blockchain Insider

85. JP Morgan do a coin

We. Are. Here. Today we bring you: JP Morgan do a coin, JP Morgan do a coin and JP Morgan do a coin. We have some other stories too.

48min listen
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podcast
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Insurtech Insider

34. News: Netflix for insurance

Sarah and Nigel are talking about the news this week including: Netflix for insurance, Insurtech in America and AI tackling insurance fraud.

49min listen
podcast
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Blockchain Insider

Bonus: The future of interoperability

We. Are. Here. At Barclays Rise for the ION Hackathon. Clearmatics are doing a special bonus episode with us covering the day's events. We've got a bumper pack of interviews for you including conversations with some of the hackathon teams, including some very youthful competitors.

43min listen
297
podcast
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Fintech Insider

297. News: Talking poop

We're switching things up a bit for this episode, our US host Sam Maule was in the UK with fellow Americans (and American experts) Teana Baker-Taylor, Alexa Fernandez, Joaquin Ayuso de Paul and Mark Miesner to go over the best US stories of the past week. We bring you: The latest developments in the BB&T and Suntrust super-merger, Chime rings the changes as 10k new users sign up in 24hrs and Mastercard’s new sonic identity that’s going on tour.

1h02 listen
296
podcast
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Fintech Insider

296. After Dark: Digital Love

We have an incredible After Dark episode for you. It's the first we've done in a while and sets the tone for what we believe will be the key aspects of fintech in 2019. Partnerships and digital love between banks and fintechs, two (or more!) companies coming together and working together to make each other stronger.

1h09 listen
84
podcast
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Blockchain Insider

84. Does anyone need a blockchain?

We. Are. Here. Today we bring you: Dormant funds, the SEC still won’t let crypto be and do you really need a blockchain?

52min listen
295
podcast
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Fintech Insider

295. News: The Revolut will be advertised

David and Simon are joined by Iona Bain, Mel Palmer, Viktor Nebehaj and Saumeel Pachigar to chat through the biggest stories of the last 7 days. Including: Revolut’s Valentine’s day ad scandal, the banking backlash Down Under and BB&T's super merger and much much more.

59min listen
294
podcast
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Fintech Insider

294. Insights: Money and Mental Health

Sarah Kocianski's joined by some of the people involved in the heart of Money and Mental Health awareness, education and support. They are looking for solutions to the very real problems that the subject of money can cause when it comes to people’s mental health.

38min listen
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podcast
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Blockchain Insider

83. Custody is still everything

We. Are. Here. Today we bring you: Facebook take a step forward in the blockchain world, Fidelity get ready to disrupt the crypto market and custody is still everything

46min listen
33
podcast
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Insurtech Insider

33: Fraud in Pet Insurance

We are going to be talking about the pitfalls of pet insurance and the lengths fraudsters go to in an attempt to profit off insurers. We also examine what insurers are doing to combat fraud in the pet insurance industry.

39min listen
293
podcast
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Fintech Insider

293. News: Ain't nothing but a GFIN

Today we bring you: China’s app map allows you to dob in deadbeat debtors, Lloyds’ bring back 100% mortgages and HSBC’s new sound identity.

1h11 listen
82
podcast
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Blockchain Insider

82. Everyone’s Warren Buffet in a Bull Market

We. Are. Here. Today we bring you: Chat app Kik in SEC “Royal Rumble”, Multicoin declares victory after losing 1/3rd of capital and long Bitcoin, short the bankers...?

59min listen
291
podcast
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Fintech Insider

291. News: My relationship is contactless

Today we bring you: Snoop Dogg investing in Klarna, Square launches a debit card for business and digging deep into the Aussie banking scene.

1h11 listen
290
podcast
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Fintech Insider

290. Interviews: Reuben Lai, Grab Financial Group

Simon interviews Reuben Lai to talk about taxis, ride-hailing and transforming into a fintech

21min listen
Video
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11:FS Pulse

Banks are losing the loyalty game | 11:FS Explores

Hey, banks! This might sting a bit. You’re getting loyalty all wrong - and it’s costing you customers. But all is not lost!

7min watch
Video
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11:FS Pulse

3 ways AI is shaking up UX in financial services | 11:FS Explores

The entire world is buzzing about AI, and that ain't changing anytime soon. But as AI becomes more integrated into our daily lives, what impact will it have on financial services and how people interact with them?

5min watch
Video
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Decoding

What are fintechs? - Decoding: Banks

Ever wanted to know what’s going on behind the scenes every time we make a payment?

12min watch
Video
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Decoding

How does banking regulation work? - Decoding: Banks

Regulation is essential. It stops banks from going bust or behaving badly.

12min watch
Video
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Decoding

How has software evolution influenced banking? - Decoding: Banks

The invention of the computer revolutionised banking in the 1950s.

11min watch
Video
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Lending

How does lending work? - Decoding: Banks

Lending has been around for thousands of years and is one of the cornerstones of banking.

11min watch
Video
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Decoding

How can traditional banks win on the banking battlefield? - Decoding: Banks

They're down, but they're not certainly not out.

15min watch
Video
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Decoding

How do card networks operate? - Decoding: Banks

Mastercard and Visa are the two biggest credit card networks in the world.

13min watch
Video
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Decoding

How has the banking battlefield evolved? - Decoding: Banks

We kick off our Decoding: Banks series with a look at the banking landscape today and how we got here.

13min watch
Video
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11:FS Explores: Legacy banking systems ft. David M. Brear

David M. Brear, our 11:FS CEO, takes us through legacy technology within banks - but of course, with a really cool Lightboard.

7min watch
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
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Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
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Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen