Global

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We won Consultancy of the Year 2025!

The U.S. Treasury and the Office of the Comptroller of the Currency (OCC) both hit the headlines with fintech-related announcements. Treasury released a 222-page report on the subject of Nonbank Financials, Fintech, and Innovation, while the OCC almost immediately followed with the news that it would finally begin accepting National Bank Charter applications from fintechs, in line with Treasury recommendations.

3min read
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Execution is everything: Why speed x quality wins the day

How do I create the 5 year plan for 8 software releases a day? This is one of my favourite lines from an old school bank executive. It happened live on stage in front of 500 people when I made the point that challenger banks are now operating at 8 releases per day. It might seem nerdy, but why does it matter how often banks release new software?

5min read
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Are you selling or partnering with banks?

The fintech ecosystem is currently going through an exciting phase. Startups that were once considered young and immature like Monzo, Revolut, or Airwallex have grown into established financial companies. At the same time, incumbent banks are getting better at engaging and investing in fintech. The two worlds are converging and sparking new opportunities for partnerships.

6min read
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UX

Introducing the new Brand Page on 11:FS Pulse

Bonjour! Comment allez-vous? France’s fintech star is rising. With over 1100 of them based in the capital alone, junior minister Cédric O has promised that Paris will eclipse London as the fintech hotspot in Europe in the near-distant future.

3min read
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11:FS Pulse

VR & AR: Transforming the Fintech Landscape

Asking the wrong questions will only ever lead to the wrong solutions. That’s why we lean into Jobs to be Done at 11:FS. It’s based on the notion that there’s no use in asking what the customer wants, because they don’t actually know. This is taken from our Unfiltered newsletter. Subscribe now for a no BS, uncensored analysis of fintech news and hot topics delivered to your inbox each fortnight.

4min read
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Wealth management

The forever banks - how private banks are still unfazed by disruption

11:FS has come a long way in a short time, and as the company has grown up, so must the branding. It's time to sit down, take stock of how we look and sound and fine-tune our identity.

5min read
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Unfiltered

The future of AI in finance doesn't look like ChatGPT

We were lucky enough to catch up with Ben Metz, Head of Digital at Jack Henry. Here, he predicts who’ll come out on top in the banking war: the traditional players or the challengers, and what will decide who wins and loses.

3min read
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Unfiltered

Fintech will unlock the true essence of Islamic finance

Fintech has a big part to play in the fight against climate change and can help solve financial exclusion for millions worldwide. This article is the first in a trilogy on fintech for good. You can find the link to the second at the bottom of this one.

3min read
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Unfiltered

PSD3 is an innovation red herring

Take a peek behind the scenes of 11:FS Pulse. Keep reading to learn about the process 11:FS designers use to keep the Pulse product relevant, user friendly and ahead of the curve with a run through of the latest application of our design process.

3min read
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Product

Your product is only 20% unique (but that’s where you win)

I'm going to start with an unpopular opinion that we proposition design purists like to convince ourselves isn't true: sometimes it's ok to launch a clone.

3min read
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Unfiltered

It’s time to make year-end reviews more human

Hot on the heels of Revolut’s mega funding round and newly minted unicorn status two weeks ago comes another piece of good news for the European fintech industry — Swedish commerce platform iZettle is set to IPO.

4min read
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Unfiltered

What does legacy really mean?

One notable group of firms are missing from the initial Libra founding members: banks. So what could Libra mean for them?

4min read
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Talent

How the financial services sector can win the war for tech talent

So you’re looking to scale agile Agile has become the status quo for most organisations delivering digital services. In recent years, conversation in the enterprise agile community has shifted to scaling agile.

4min read
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Unfiltered

Your community has to be at the heart of everything you do

I don’t know if I think about the Roman Empire every day, but awards submissions? I can’t seem to escape them.

4min read
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Why every business should care about FedNow

The Federal Reserve hasn’t changed its payment system in more than 50 years. And while it’s operated with relative stability for that duration, the needs of businesses and their customers have evolved.

3min read
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Fintech Insider

302. Insights: Women in financial services

It's International Women's Day and we have a show packed full of content and views from some great women working in financial services today.

53min listen
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Blockchain Insider

87. Forked off

We. Are. Here. Today we bring you: Thailand approves some cryptocurrencies, FaceCoin and Nivaura raise $20m

59min listen
301
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Fintech Insider

301. News: Not cashless but less cash

David and Sarah are joined by some great guests to talk about some of the most interesting stories of the last 7 days. Including: We take a look at the fallout of the RBS Remedies fund pool A results, Goldman Sachs takes a bite out of the credit card market by teaming up with Apple and Lithuania reveals its' Top Gear-inspired strategy to become a fintech hub

1h07 listen
300
podcast
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Fintech Insider

300. Insights: This. Is. Fintech.

It's our 300th episode! That calls for something a little bit special so we have a roundtable of our hosts plus the person who's the reason Fintech Insider exists.

1h13 listen
86
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Blockchain Insider

86. Too legit to quit

We. Are. Here. Today we bring you: Brazilian Bank embrace crypto, a European exchange giant is jumping on the crypto bandwagon and XRP the STD...finally!

57min listen
299
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Fintech Insider

299. News: Buzzwords for everyone

David and Simon are joined by Tom Blomfield and Romi Savova to talk about some of the most interesting stories of the last 7 days. Including: Britain's banks predicted to reveal the biggest profits since the financial crisis, the latest announcements from the RBS Remedies fund and Santander pays IBM $700M to help them transform.

1h06 listen
298
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Fintech Insider

298. Insights: The future of cloud

Sam Maule spoke to an incredible list of guests in this bumper episode to explore the far-reaching effects of Cloud for business.

1h18 listen
85
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Blockchain Insider

85. JP Morgan do a coin

We. Are. Here. Today we bring you: JP Morgan do a coin, JP Morgan do a coin and JP Morgan do a coin. We have some other stories too.

48min listen
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Insurtech Insider

34. News: Netflix for insurance

Sarah and Nigel are talking about the news this week including: Netflix for insurance, Insurtech in America and AI tackling insurance fraud.

49min listen
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Blockchain Insider

Bonus: The future of interoperability

We. Are. Here. At Barclays Rise for the ION Hackathon. Clearmatics are doing a special bonus episode with us covering the day's events. We've got a bumper pack of interviews for you including conversations with some of the hackathon teams, including some very youthful competitors.

43min listen
297
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Fintech Insider

297. News: Talking poop

We're switching things up a bit for this episode, our US host Sam Maule was in the UK with fellow Americans (and American experts) Teana Baker-Taylor, Alexa Fernandez, Joaquin Ayuso de Paul and Mark Miesner to go over the best US stories of the past week. We bring you: The latest developments in the BB&T and Suntrust super-merger, Chime rings the changes as 10k new users sign up in 24hrs and Mastercard’s new sonic identity that’s going on tour.

1h02 listen
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Fintech Insider

296. After Dark: Digital Love

We have an incredible After Dark episode for you. It's the first we've done in a while and sets the tone for what we believe will be the key aspects of fintech in 2019. Partnerships and digital love between banks and fintechs, two (or more!) companies coming together and working together to make each other stronger.

1h09 listen
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Blockchain Insider

84. Does anyone need a blockchain?

We. Are. Here. Today we bring you: Dormant funds, the SEC still won’t let crypto be and do you really need a blockchain?

52min listen
295
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Fintech Insider

295. News: The Revolut will be advertised

David and Simon are joined by Iona Bain, Mel Palmer, Viktor Nebehaj and Saumeel Pachigar to chat through the biggest stories of the last 7 days. Including: Revolut’s Valentine’s day ad scandal, the banking backlash Down Under and BB&T's super merger and much much more.

59min listen
294
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Fintech Insider

294. Insights: Money and Mental Health

Sarah Kocianski's joined by some of the people involved in the heart of Money and Mental Health awareness, education and support. They are looking for solutions to the very real problems that the subject of money can cause when it comes to people’s mental health.

38min listen
Video
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11:FS Pulse

Banks are losing the loyalty game | 11:FS Explores

Hey, banks! This might sting a bit. You’re getting loyalty all wrong - and it’s costing you customers. But all is not lost!

7min watch
Video
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11:FS Pulse

3 ways AI is shaking up UX in financial services | 11:FS Explores

The entire world is buzzing about AI, and that ain't changing anytime soon. But as AI becomes more integrated into our daily lives, what impact will it have on financial services and how people interact with them?

5min watch
Video
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Decoding

What are fintechs? - Decoding: Banks

Ever wanted to know what’s going on behind the scenes every time we make a payment?

12min watch
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Decoding

How does banking regulation work? - Decoding: Banks

Regulation is essential. It stops banks from going bust or behaving badly.

12min watch
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Decoding

How has software evolution influenced banking? - Decoding: Banks

The invention of the computer revolutionised banking in the 1950s.

11min watch
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Lending

How does lending work? - Decoding: Banks

Lending has been around for thousands of years and is one of the cornerstones of banking.

11min watch
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Decoding

How can traditional banks win on the banking battlefield? - Decoding: Banks

They're down, but they're not certainly not out.

15min watch
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Decoding

How do card networks operate? - Decoding: Banks

Mastercard and Visa are the two biggest credit card networks in the world.

13min watch
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Decoding

How has the banking battlefield evolved? - Decoding: Banks

We kick off our Decoding: Banks series with a look at the banking landscape today and how we got here.

13min watch
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen