Global

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How messaging is helping banks reconnect with their customers

There’s been no shortage of attention paid to the emergence of fintech in the Middle East recently. In fact, we wrote about the ‘perfect storm’ that was brewing in the region and recently gave an overview of the digital challengers emerging to meet these needs.

5min read
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11:FS Foundry

Leda Writes for Fintech Futures: Love in the time of COVID-19

Every Thursday, Leda Glyptis, 11:FS Chief of Staff creates #LedaWrites. This week she turns her attention to why mistakes are wonderful things.

5min read
Article
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digital transformation

There has never been a more important time to be truly digital

Simon Taylor interviewed Tom Blomfield, CEO of Monzo for Fintech Insider. Listen to the whole interview in full here.

5min read
Article
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Culture

Leda Writes for Fintech Futures: Life in the time of COVID-19: learning to share

Each week, Leda Glyptis, CEO of 11:FS Foundry, creates #LedaWrites. This week, as the world continues to change, she discusses how to overcome defaulting to the comfortable way of doing things just because that's how they've always been done.

5min read
Article
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Insurance

COVID-19: what the insurance industry needs to do now

In part one of this series I pointed out that things look very, very bad for the insurance industry right now. In this blog post I will explore what might happen next.

5min read
Article
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11:FS

What do our mums think that we do?

David M. Brear, our CEO, recently asked his followers on LinkedIn the following question: What three things should every bank in the world do in the next 3 years to be successful? So many people responded to David’s post with varying opinions but one thing was clear: change was paramount and digital was the way forward.

5min read
Article
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Insurance

The impact of Coronavirus on the insurance industry

Imagine a crane operator, but not any crane operator, this one is wearing a pair of AR goggles, in which a layer of relevant data and information about every container being moved is shown, ensuring that, not only the right job is done, but also the job is done right.

5min read
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Culture

Why remote working should be a 24/7/365 concern

Bringing the office home with you doesn’t carry as much stigma as it once did. So what are the benefits of remote working, and how can you take advantage of them?

5min read
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Banking

How are consumer lenders responding to the coronavirus pandemic?

Until 2018 Australia hadn’t had a new, homegrown bank for decades. The Australian banking industry had been dominated by four huge banks who, facing no competition, rested on their laurels.

5min read
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Culture

Leda Writes for Fintech Futures: do not fail fast, learn fast instead

Each week, Leda Glyptis, CEO of 11:FS Foundry, creates #LedaWrites. This week, TV masterpiece The West Wing and what it can teach us about life, business and financial services.

5min read
Article
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Banking

Leda Writes for Fintech Futures: the closet of shame

After so many years and billions spent on digital transformation: design workshops, rebuilding banks to focus on client journeys and user centred design, it’s still falling down.

5min read
Article
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Crypto

What the bZx flash loan exploit says about the future of DeFi

TL;DR: someone (we don’t know who), managed to make off with over $350,000 with a loan that in essence cost them no more than $8.71 in the murky but oh so interesting world of decentralised finance (or DeFi for short).

5min read
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Culture

Leda Writes for Fintech Futures: the witches are coming

Each week, Leda Glyptis, CEO of 11:FS Foundry, creates #LedaWrites. This week, her thoughts turn to what transformation should look like with the lessons being learned from COVID-19.

5min read
Article
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Banking

Is the future bleak for community banks?

Last year, we debated digital payments and whether they’re the future. At the time, it seemed like the answer was a resounding “yes". In the meantime, a global pandemic has emerged and transformed consumer behaviour in all areas of life — including the ways in which we pay. But the question is, will this be a permanent change or will we revert to our pre-pandemic ways once it’s safe to do so? And if we do fast-forward to a completely cashless society, what will the implications be?

5min read
Article
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Culture

Leda Writes for Fintech Futures: what is office politics, anyway?

Every Thursday, Leda Glyptis, CEO of 11:FS Foundry creates #LedaWrites. This week she reflects on inspiring bosses and the opportunities they offered.

5min read
262
podcast
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Fintech Insider

262. Insights: Live from BBVA Open Summit!

On today's show, we're live at the BBVA Open Summit in Madrid. Simon Taylor takes a look at ecosystems, platforms and marketplaces in relation to the new digital transformation.

33min listen
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Blockchain Insider

68. Tether the unstable coin plus a fireside chat with Blythe Masters

We. Are. Here. Simon and Sara are joined by our great guest Hugh Karp, to discuss the latest and greatest news in blockchain.

1h listen
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podcast
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Insurtech Insider

Insurtech Insider Episode 26: More news you need to know

On the latest episode of Insurtech Insider, Sarah and Nigel sit down with Dylan Bourguignon, shaking up our usual topic-based format we take a look at all the insurtech news that's happened in the past week.

35min listen
261
podcast
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Fintech Insider

261. News: Reinventing retail

On this week's episode, Simon and Ross sit down with Bill Gajda and Sian Lewin to discuss the latest and greatest news in fintech.

1h05 listen
260
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Fintech Insider

260. Insights: Product Design in fintech and banking

On today’s show, our host Jason Bates is going to take a bit of a deep dive into the world of product design for digital products in fintech and banking. We're using the classic double diamond of design to explain just what matters most in designing products and how to deliver products that matter to customers.

46min listen
67
podcast
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Blockchain Insider

67. The CEO of Binance is [so] hot right now

We. Are. Here. Simon's joined by three great guests: Joon Ian Wong, Claire Wells and Aman Kohli to discuss the latest and greatest news in blockchain.

56min listen
259
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Fintech Insider

259. News: We are the news

On this week's episode, Simon and Ross sit down with Nina Mohanty, Lianna Brinded and Lesley-Ann Vaughan to discuss the latest and greatest news in fintech.

1h12 listen
258
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Fintech Insider

258. Insights: Healthtech

On today's show, David and Simon are with a great roundtable of health experts to take a look at what's happening in Healthtech.

50min listen
66
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Blockchain Insider

66. Blockchain Live: Interviews (featuring Blockchain.com & Chorum)

We. Are. Here. Live from Olympia London at Blockchain Live! We were actually there last week. But we interviewed so many great people we're releasing a bumper episode filled with great insights. We interview Garrick Hileman and Xen Baynham-Herd from Blockchain as well as many more great guests.

1h listen
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Insurtech Insider

Insurtech Insider Episode 25: Art Insurance

On the latest episode of Insurtech Insider, Sarah sits down with James Garthwaite and Luke Mullett to discuss all things Art Insurance.

32min listen
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Blockchain Insider

65. Blockchain Live

We. Are. Here. Live from Olympia London at Blockchain Live! Simon and Colin are joined by a great guest, Teana Baker-Taylor to discuss the latest and greatest news in blockchain in front of a great live audience. We also have an exclusive interview with Dan and Brendan from Block.one.

43min listen
256
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Fintech Insider

256. Insights: PensionBee takeover

On this special episode, we're buzzing to be taken over by PensionBee. At their offices on Southwark street, we're with some of the top tier of PensionBee's team to bring you an insight into pensions.

44min listen
255
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Fintech Insider

255. News: Really great at charts

On this week's episode, David, Sam and Simon are sit down with Ahmed Zaidi and Kathryn Harris to discuss the latest and greatest news in fintech.

1h13 listen
254
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Fintech Insider

254. Interviews: Shamir Karkal, Co-Founder of Simple Bank

Sarah Kocianski interviews Co-Founder of Simple Bank, Shamir Karkal. They take a look at what it means to create a product that actually helps customers achieve their goals.

35min listen
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podcast
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Insurtech Insider

Insurtech Insider Episode 24: The news you need to know

On the latest episode of Insurtech Insider, Sarah and David sit down with Lea Nonninger and James York, shaking up our usual topic-based format we take a look at all the Insurtech news that's happened in the past week.

41min listen
Video
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11:FS Pulse

Banks are losing the loyalty game | 11:FS Explores

Hey, banks! This might sting a bit. You’re getting loyalty all wrong - and it’s costing you customers. But all is not lost!

7min watch
Video
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11:FS Pulse

3 ways AI is shaking up UX in financial services | 11:FS Explores

The entire world is buzzing about AI, and that ain't changing anytime soon. But as AI becomes more integrated into our daily lives, what impact will it have on financial services and how people interact with them?

5min watch
Video
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Decoding

What are fintechs? - Decoding: Banks

Ever wanted to know what’s going on behind the scenes every time we make a payment?

12min watch
Video
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Decoding

How does banking regulation work? - Decoding: Banks

Regulation is essential. It stops banks from going bust or behaving badly.

12min watch
Video
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Decoding

How has software evolution influenced banking? - Decoding: Banks

The invention of the computer revolutionised banking in the 1950s.

11min watch
Video
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Lending

How does lending work? - Decoding: Banks

Lending has been around for thousands of years and is one of the cornerstones of banking.

11min watch
Video
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Decoding

How can traditional banks win on the banking battlefield? - Decoding: Banks

They're down, but they're not certainly not out.

15min watch
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Decoding

How do card networks operate? - Decoding: Banks

Mastercard and Visa are the two biggest credit card networks in the world.

13min watch
Video
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Decoding

How has the banking battlefield evolved? - Decoding: Banks

We kick off our Decoding: Banks series with a look at the banking landscape today and how we got here.

13min watch
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11:FS Explores: Legacy banking systems ft. David M. Brear

David M. Brear, our 11:FS CEO, takes us through legacy technology within banks - but of course, with a really cool Lightboard.

7min watch
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
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Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen