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How digital customer support can help banks during COVID-19 and beyond
At the beginning of 2022, many early-stage investors looked ahead with optimism as we emerged from the depths of the COVID-19 pandemic, and global economies started to show signs of growth again.
Leda Writes for Fintech Futures: unsolicited advice on unsolicited advice
Every Thursday, Leda Glyptis, 11:FS Chief of Staff creates #LedaWrites. This week she turns her attention to flat earth, banking and strong convictions, loosely held.
How to maintain Risk and Legal ways of working while remote
Mental health isn’t just a concern on National Sickie Day or Time to Talk Day. So why aren’t we taking the conversation further?
Leda Writes for Fintech Futures: High school jocks living their best lives
Every Thursday, Leda Glyptis, 11:FS Chief of Staff creates #LedaWrites. This week she turns her attention to hiring the people who make the best teams.
Leda Writes for Fintech Futures: situation not normal
Every Thursday, Leda Glyptis, 11:FS Chief of Staff creates #LedaWrites. This week finds her contemplating cheese.
11:FS COVID-19 Response
Never did I imagine 3 months ago that we’d be dealing with such an unprecedented global crisis as we have done with COVID-19.
Leda Writes for Fintech Futures: everything I ever needed to know, I learned from The West Wing
Every Thursday, Leda Glyptis, 11:FS Chief of Staff creates #LedaWrites. This week she turns her attention to the problems behind procurement and how to decide whether to build, buy or partner.
Lessons from COVID-19: you need a truly digital strategy, now!
In the first part of this series I introduced the story of Frederic Tudor, the American Ice-Block King; and discussed lessons learned from his then new product offering as it relates to blockchain technology. Tudor was able to successfully corner the ice-block shipping market and eventually was shipping blocks of ice to as far away as Calcutta from his home in Boston.
Is the COVID-19 crisis creating fintech M&A opportunities?
How can community banks remain competitive as large financial institutions gobble up more and more of the market?
Leda Writes for Fintech Futures: the in-between places
Every Thursday, Leda Glyptis, CEO of 11:FS Foundry creates #LedaWrites. This week she turns her thoughts, and thanks, to those in the Messy Middle.
Can digital lenders help more SMEs gain access to COVID-19 relief loans?
How successful have government loan schemes in the UK and US been so far and what’s next?
Leda Writes for Fintech Futures: on making your bed and having a future
Every Thursday, Leda Glyptis, 11:FS Chief of Staff creates #LedaWrites. This week she turns her attention to Open Banking, doing almost nothing and doing everything.
Introducing The Fintech Marketing Podcast
11:FS Pulse is constantly loading more content and we’re always seeking new ways to create transparency in our product so you can understand the reasoning behind why some user journeys are so powerful.
Leda Writes for Fintech Futures: transformation in a post-apocalyptic world
Every Thursday, Leda Glyptis, 11:FS Chief of Staff creates #LedaWrites. This week she turns her attention to trust, consistency and the currency of credibility.
Jamie, me, and the value of connectivity
The number one reason why new propositions fail is that they do not find product market fit. No-one sets out to build a dud product; everyone is shooting for the moon. So what separates the breakthrough successes from the desperate failures? A key part of success is developing a purpose for your product and being able to strongly communicate why your product exists. Importantly, the 'why' is defined by focusing on customer outcomes, which is the reason many of the commoditised banking products lack any meaningful purpose.
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277. News: Sons of Breaches
On this week's episode, Simon and Ryan sit down with Menno van Leeuwen, Guy Stiebel and Paul Stamper to discuss the latest and greatest news in fintech.
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276. Insights. Regtech: where innovation meets compliance
Sarah's hosting a great roundtable with some of the best experts on regtech to find out what matters most in the space and how technology is changing regulation.
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75. Breaks the laws of the universe
We. Are. Here. Simon's joined by our great guest Anthony Macey to discuss the latest and greatest news in blockchain.
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275. News: Ritual Humiliation
On this week's episode, Sarah and Simon sit down with Emily Nicolle, Valentina Kristensen and Sophie Winwood to discuss the latest and greatest news in fintech.
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274. Insights: Open Banking - a never ending story?
Sarah's hosting a great roundtable with some of the people at the heart of Open Banking to find out what's been going on in the space since its launch in January 2018.
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74. Enterprise-grade toddlers
We. Are. Here. Simon's joined by Sara to discuss the latest and greatest news in blockchain.
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Insurtech Insider Episode 29: Partnerships
On the latest episode of Insurtech Insider, Sarah and Nigel sit down with Arslan Hannani and Tim Attia to discuss insurtechs and incumbents partnering together.
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273. News: The zombie account scenario
On this week's episode, Simon and Leda sit down with Dave Cunningham and Ryan Weeks to discuss the latest and greatest news in fintech.
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272. Insights: Live! From Xerocon 2018
David and Sarah bring you this very special bumper episode, recorded live at Xerocon 2018 at the Excel Centre in London. We have some of the best guests in the space, an array of interviews and a special edition of Fintech Insider Live.
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73. The SEC won't let crypto be
We. Are. Here. Simon's joined by great guest, Adi Ben Ari to discuss the latest and greatest news in blockchain.
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270. Insights: Wealth Roundtable
On this week's insights episode, Simon and Sarah sit down with a roundtable of great guests to talk all about wealth and the new models and products emerging in the space.
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72. The code you write has consequences
We. Are. Here. Simon's joined by great guests, Teana Baker-Taylor and Patrick Mang to discuss the latest and greatest news in blockchain.
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Insurtech Insider Episode 28: Sports Insurance and the news
On the latest episode of Insurtech Insider, Sarah and Nigel sit down with Tobias Taupitz to discuss all things sports insurance and take a look at the news.
Bonus: will.i.am and Atom...Boom Boom Pow!
David promised you will.i.am on the podcast before the end of 2018 back in April 2017. On this very special bonus episode of Fintech Insider, we deliver and with just over a month to spare.
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269. News: Mi data, su data
On this week's episode, David Simon and Jason sit down with Sigridur Sigurdardottir and Ali Paterson to discuss the latest and greatest news in fintech.
Banks are losing the loyalty game | 11:FS Explores
Hey, banks! This might sting a bit. You’re getting loyalty all wrong - and it’s costing you customers. But all is not lost!
3 ways AI is shaking up UX in financial services | 11:FS Explores
The entire world is buzzing about AI, and that ain't changing anytime soon. But as AI becomes more integrated into our daily lives, what impact will it have on financial services and how people interact with them?
Using Jobs to be Done to revolutionise SME Banking | 11:FS Explores
It's not just a buzzword.
What are fintechs? - Decoding: Banks
Ever wanted to know what’s going on behind the scenes every time we make a payment?
How does banking regulation work? - Decoding: Banks
Regulation is essential. It stops banks from going bust or behaving badly.
How has software evolution influenced banking? - Decoding: Banks
The invention of the computer revolutionised banking in the 1950s.
How does lending work? - Decoding: Banks
Lending has been around for thousands of years and is one of the cornerstones of banking.
How can traditional banks win on the banking battlefield? - Decoding: Banks
They're down, but they're not certainly not out.
How do card networks operate? - Decoding: Banks
Mastercard and Visa are the two biggest credit card networks in the world.
How has the banking battlefield evolved? - Decoding: Banks
We kick off our Decoding: Banks series with a look at the banking landscape today and how we got here.
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Insights: The future of Revolut with UKCEO Francesca Carlesi
The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...
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Insights: The future of Revolut with UKCEO Francesca Carlesi
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Insights: The future of Revolut with UKCEO Francesca Carlesi
The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...
960
Insights: The future of Revolut with UKCEO Francesca Carlesi
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Insights: The future of Revolut with UKCEO Francesca Carlesi
