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Stop obsessing over your competitors and get back to your customers
There is risk in everything. There is risk in getting out of bed in the morning. There is risk in not getting out of bed in the morning. There’s risk in leaving the house these days, particularly with C19 (which, if you’re a Londoner, might be confused with a particularly treacherous cycle route).
Do you really want to offer alternative payment methods?
I’m often asked what I spend most of my time thinking about at 11:FS. Honestly, most of the time it's something to do with how to scale 11:FS in a way that places culture at the forefront of everything we do and keeps it there.
Innovation terror: 3 things big banks can do to stop stagnation of innovation
Money 20/20 Europe 2019 is almost upon us and this year I’m looking forward to hearing from some of the sharpest minds in the industry, and also having a good argument ;).
The metaverse will power a new era of industrial efficiency
Digital-only banks have been all the rage for some time now. Who hasn't heard of Monzo and Starling or, if your gaze is stateside, Chime? This is taken from our Unfiltered newsletter. Subscribe now for a no BS, uncensored analysis of fintech news and hot topics delivered to your inbox each fortnight.
The one thing user-centred design often forgets
"Mastercard to push up fees for UK purchases from EU" was the headline we all wanted to see last month amid lockdowns, vaccine shortages and Brexit debacles.
Banks, mergers, and missed opportunities
In the wake of UBS’ takeover of Credit Suisse, we’ve been thinking a lot about the impact that mergers and acquisitions (M&A) have on technology and architecture.
ChatGPT can revolutionise customer support and financial literacy across the globe
ChatGPT is unavoidable. Everyone has an opinion on it, but we haven’t yet scratched the surface of what it could unleash for financial services. Big banks are already turning their backs on it, but are they making a huge mistake?
The best fintech marketing teams let fires burn
A banker keen to stay under the radar has written us another insider’s perspective on where problems and their solutions are found in incumbent banks. The Stigcumbent, who you’ll remember from their insight on TSB and Open Banking APIs, has returned. Read on to discover just where the problems and solutions in every bank live…
How to create B2B content that cuts through the noise
‘Community-led’ startups seem to be popping up all over the place, but what does it mean to design a product community first and what are the advantages?
The future of crypto? On-chain and independently verified
If you change how money moves, you change the world. Money touches everything. Want to build a school? You need money. Want to prevent unsustainable business models? Want to prevent human trafficking? Manage the money flow.
How to fix the homebuying nightmare
Blockchain is a growing space that everyone wants to get into, and not just companies, potential employees too. So how do you get a job in blockchain? Simon Taylor interviewed specialist recruiter for the blockchain and cryptocurrency space, Zeth Couceiro for Blockchain Insider Episode 6.
Why the world needs to know more about local fintech
Every day on our podcasts, our social forums, videos, and events, we have the privilege of talking to the founders, the builders, the passionate people shaping the future of financial services.
What are our crypto predictions for 2023?
Happy 2023, fintech fans!
What are our fintech predictions for 2023?
I recently sat down with Rhian Lewis, co-founder of Count My Crypto and Sara Walker from IG to discuss which cryptocurrencies could come close to bitcoin. Take a look at some of the points we covered below, or head over to IG to watch the full interview.
The future is now: how AI will completely disrupt the customer experience
The AI revolution is reshaping financial services with the force of a category-five hurricane. The seismic shifts it’s creating are palpable, with generative AI standing at the forefront of this transformation.
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243. News: We have to have rules!
On this week's news show Ross and Sarah are joined by our guests: Valentina Kristensen, Ryan Garner, Sharon O’Dea to talk about the latest and greatest fintech news stories this week.
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242. Insights: Challenging the Banking Battlefield
Today's show take a deep dive on the issue of challenger banks. David M. Brear and Laura Watkins guide us through what it means to be a challenger bank by speaking to those who've built them from the ground up.
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58. Buying Frappuccinos with Bitcoin
On this week's episode, Simon and Sarah sit down with Teana Baker-Taylor to talk about the latest news in blockchain. We also have a great conversation with Jeff Bandman.
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Insurtech Insider Episode 21: Health Insurance
On the latest episode of Insurtech Insider, Sarah sits down with Luca Schnettler and Ari Zadikov to discuss all things Health Insurance. Sarah also has a great interview with Yashish Dahiya at MoneyConf in June.
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241. News: You don't need to understand it to use it
On this week's news show Ross, David, and Sarah are joined by a great pair of guests, Diana Paredes and Sian Lewin to talk about the latest and greatest fintech news stories this week.
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240. Insights: Who will win the race for SMB loyalty?
Today's show takes a deep look on the long neglected issue of SMB banking. Sarah Kocianski guides us through the difficult world of SMB finances go discover who's improving life for SMBs.
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57. Assassination Markets & WTF ETFs
On this weeks episode, Simon sits down with Noelle Acheson, Vinay Gupta, and Stephane Malrait to talk about the latest news in blockchain.
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238. Insights: Debunking the myth of AI
Today's show takes a look at a topic you've asked us to cover for a long time. We're taking on AI. Sarah Kocianski explores what AI can actually do for us, Machine Learning, rules based automation, Computer Vision, chatbots, and why AI experts don't want to work in financial services.
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56. Is Bitcoin back?
On this week's episode, Sarah sits down with Joon Ian Wong and Aaron Stanley to talk about the latest movements in the blockchain space. We also have a fantastic interview by Colin G Platt with Marieke Flament.
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Insurtech Insider Episode 20: Life Insurance
On the latest episode of Insurtech Insider, Sarah sits down with Jonathan Roomer and Oliver Ralph to discuss Life Insurance. Sarah also has a couple of great interviews with Adam Erlebacher and David Vanek.
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237. News: You've got to spend money to make money
On this week's news show, Ross and David are joined by a great pair of guests, Eric Fulwiler and Teana Baker-Taylor to talk about the latest and greatest fintech news stories this week.
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236. Interviews: Howard Lindzon - the Angel investor
Sam Maule interviews Angel investor Howard Lindzon on what it means to be a CEO, being in the right place at the right time, data, and the value of scarcity.
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55. Unlocking Institutional Capital in Crypto
On this week’s episode, Sarah and Sara sit down to discuss some of the most intriguing stories in blockchain as investors get serious about crypto. We also bring you a panel on institutional crypto led by Simon at the Europa conference.
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235. News: Death is [still] no excuse!
On this week's news show, Sarah and Simon are joined by a great lineup of guests including: Bryan Glick, Nina Mohanty, and James Safford to discuss the latest and greatest news in the fintech space.
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234. Insights: Legacy to Cloud
Today's show charts out the banking journey from legacy to cloud. Simon Taylor explores how old programming languages have created a new kind of cowboy, untangling legacy systems, and how banks should approach the powers of AI - which isn't quite the magical word everyone hopes it is.
Banks are losing the loyalty game | 11:FS Explores
Hey, banks! This might sting a bit. You’re getting loyalty all wrong - and it’s costing you customers. But all is not lost!
3 ways AI is shaking up UX in financial services | 11:FS Explores
The entire world is buzzing about AI, and that ain't changing anytime soon. But as AI becomes more integrated into our daily lives, what impact will it have on financial services and how people interact with them?
What are fintechs? - Decoding: Banks
Ever wanted to know what’s going on behind the scenes every time we make a payment?
How does banking regulation work? - Decoding: Banks
Regulation is essential. It stops banks from going bust or behaving badly.
How has software evolution influenced banking? - Decoding: Banks
The invention of the computer revolutionised banking in the 1950s.
How does lending work? - Decoding: Banks
Lending has been around for thousands of years and is one of the cornerstones of banking.
How can traditional banks win on the banking battlefield? - Decoding: Banks
They're down, but they're not certainly not out.
How do card networks operate? - Decoding: Banks
Mastercard and Visa are the two biggest credit card networks in the world.
How has the banking battlefield evolved? - Decoding: Banks
We kick off our Decoding: Banks series with a look at the banking landscape today and how we got here.
11:FS Explores: Legacy banking systems ft. David M. Brear
David M. Brear, our 11:FS CEO, takes us through legacy technology within banks - but of course, with a really cool Lightboard.
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Insights: The future of Revolut with UKCEO Francesca Carlesi
The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...
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Insights: The future of Revolut with UKCEO Francesca Carlesi
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Insights: The future of Revolut with UKCEO Francesca Carlesi
The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...
960
Insights: The future of Revolut with UKCEO Francesca Carlesi
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Insights: The future of Revolut with UKCEO Francesca Carlesi
