Global

Article
-
Podcast

Santander Stands Alone: A New Brand For Digital

In her latest column for Forbes, 11:FS Head of Research Sarah Kocianski examines the new set of authentication requirements and asks if consumers and their bank are prepared.

5min read
Article
-
Podcast

Oakam CEO Frederic Nze Talks Financial Inclusion

Biggest nothing-statement of the year: onboarding is important. As I recently covered here, over 50% of digital retail banking customers got bored and switched off before they’d finished in 2020. Not a great stat.

5min read
Article
-
Banking

Innovation Lab Theater: No Room For Thought

I think we’re all agreed that innovation is crucial to the continuing success of any organisation. But what does innovation really mean?

5min read
Article
-
Banking

Digitisation, Digitalisation and Being Truly Digital

This year we’ve made a true commitment to double down on our D&I efforts across 11:FS, starting with a company-wide discovery phase led by Elysian, looking into the current makeup of the business and piloting a survey to dive deeper into the thoughts and opinions of our Elevens. 💭

5min read
Article
-
Podcast

Insta-Pay: Instagram Offers One-Stop Shopping

InsurTech is an industry that’s really taken off in the last few years with many different tech and AI developments and new challengers springing up, as talent breaks away from incumbents to go it alone. We thought it was the perfect time to discuss all the new developments in a brand new podcast.

5min read
Article
-
Banking

HSBC Group COO, Andy Maguire Explains Why Fintech is the Future of Banking

Despite attempts to portray the opposite, traditional financial organisations are struggling to innovate. In fact in many cases they are having to spend a fortune simply to stand still. As we highlighted in our recent report, this is due to three principal reasons:

5min read
Article
-
Podcast

Fintech Insider News: Debutantes and Diversity

Picking apart the week on the Fintech Insider News show alongside hosts Sarah Kocianski and David M. Brear are Lucy Woolfenden, Marketing Director at Yolt and Pol Navarro, Digital Innovation Director at TSB. Sarah also catches up with Alex Park, Digital Director at Metro Bank for a one to one interview. Listen here for the episode in full, stream it below or read on for extra insights.

5min read
Article
-
Data

Marketing in Fintech: What You Need to Know

Long-time supporter signs as lead sponsor for the expanded second season of the Fintech League.

5min read
Article
-
Banking

The Cult of the Legacy Core Banking System Migration

Omnichannel is the king of the buzzwords in retail banking. It’s the idea that “customers should receive a consistent seamless service across all channels.” In this utopia the branch, phone, web, and mobile app all come together as one. But if you’re a fan of omnichannel, you might want to sit down, because I’ve got some bad news.

5min read
Article
-
Podcast

Fintech Insider News: Underserved and Overcharged

Our third After Dark event was a our 2017 wrap up Christmas Special – a festive fintech event, looking back on the last year in the industry, and looking forward to 2018, with some very special guests, and the return of the Fintech Wall of Emoji!

5min read
Article
-
Open Banking

11:FS Releases the Beginner’s Guide to Open Banking

11:FS is pleased to announce that today we are launching the beginner’s guide to Open Banking! It’s a hot topic in the fintech space at the moment and users need to know what they’re getting themselves into.

5min read
Article
-
Banking

Microsoft Partners with 11:FS

Simon Taylor interviewed Mike Kelly, CEO and founder of Curl for Fintech Insider, a new payments network. They discuss Curl’s origin story, their payments network and how Open Banking is going to make a huge difference. Listen to the interview in full on the podcast here or stream it below or catch the highlights on YouTube.

5min read
Article
-
Financial inclusion

Financial Inclusion and Why it's Necessary for Everyone

When the World Bank launched a focus on financial inclusion in 2011, about 2.5-3 billion people lacked access to even the most basic financial services. Since then, dramatic progress has been made. Between 2011 and 2014 an astonishing 700 million people gained bank accounts (twice the population of the US). In the latest World Bank Findex report, it was stated that a further 8% of the world opened an account.

5min read
Article
-
Podcast

Fintech Insider News: Instant Gratification

It’s been a wild week for fintech news as conference season kicks off with Philip Hammond’s speech at the IFTC including robots taking over regulations and bridges to other continents. Picking apart the week on the Fintech Insider News show alongside hosts Ross Gallagher and Simon Taylor are Helene Panzarino, Managing Director at Rainmaking Colab, Monty Munford, journalist and found of agency Mob76, and Ryan Garner. Listen here for the episode in full, stream it below or read on for extra insights.

5min read
Article
-
Open Banking

The beginner's guide to Open Banking

Every fintech marketing org, large and small, is surrounded by fires. But successful teams don’t try to fight each one. They let the nonessentials burn and focus on what matters. It sounds simple on the surface, but it’s a challenging principle to put into practice day in and day out.

5min read
54
podcast
-
Blockchain Insider

54. Is Crypto Going Mainstream?

Simon and Sara are joined by Noelle Acheson and Joon Ian Wong from Coindesk to talk about the latest and greatest blockchain news. Including a brilliant tweet of the week.

50min listen
19
podcast
-
Insurtech Insider

Insurtech Insider Episode 19: SMB Insurance

On the latest episode of Insurtech Insider, Sarah and Nigel sit down with SMB insurtech experts to give you an enlightening discussion on how SMBs are starting to have access to tailor-made insurance policies and what insurance they need. Joining our hosts today are Alex Wheal, Commercial Client Manager at Hiscox and Ania Kubow, Co-founder of Nimbla.

38min listen
233
podcast
-
Fintech Insider

233. News: We no longer need traditional banks

On this week's news show, Sarah and David are joined by journalist Monty Munford and Husayn Kassai, CEO of Onfido to discuss the latest and most interesting news in the fintech space.

54min listen
232
podcast
-
Fintech Insider

232. 11:FS Presents One Fintech Nation - Bringing the Nation Together: The Network Effect

In our final One Fintech Nation episode David takes a look at how fintechs and banks can work together. Our series with Tech Nation has looked at fintech solving real problems, UK fintech from an international perspective, and what's happening in UK fintech outside of London. This episode brings it all together.

32min listen
53
podcast
-
Blockchain Insider

53. Is Anyone Doing Decentralisation Right?

Sarah and Sara are joined by Maya Kumar from Luno to talk about the latest news in the blockchain world.

46min listen
231
podcast
-
Fintech Insider

231. News: Death is no excuse

Simon is our lone host on the show today. But he's joined by our four fantastic guests: Freddy Kelly, CEO of Credit Kudos, Veronique Barbosa, Co-founder and COO of FLUX, Tanya Andreasyan, Editor at Banking Technology, and Philip Clarke Founder of Hunch.

1h12 listen
52
podcast
-
Blockchain Insider

52. Cryptowinter is Coming......or Not?

Sarah Kocianski is joined by Pete Rizzo and Anastasia Andrianova to discuss the latest news in the blockchain world.

50min listen
230
podcast
-
Fintech Insider

230. 11:FS Presents One Fintech Nation - Fintech for Good

In this episode Sarah takes a look at how fintech in the UK is making positive changes for all kinds of people. In association with Tech Nation we examine what real problems fintech is solving for customers across the country.

34min listen
18
podcast
-
Insurtech Insider

Insurtech Insider Episode 18: Accelerators, Hubs, and Innovation Labs

On the latest episode of Insurtech Insider, Sarah sits down with insurtech experts to give you an intense roundtable on accelerators, hubs, and innovation labs. Joining our host today are:James York, CEO and Founder, Worry+PeaceLiam Gray, Head of Research & Partner Management at Startupbootcamp InsurTechTshidi Hagan, Program Director at StartupbootcampTobias Taupitz, CEO and Co-founder at Laka

48min listen
51
podcast
-
Blockchain Insider

51. ETH Passes Dowey Test, Ripple isn’t ready and is Bitcoin Un-Tethered?

Simon Taylor is back in the offices with the one and only Colin G Platt. It's been a while since Colin's been able to come in so we're excited to have him back on the show and breaking down all the latest blockchain news.

1h02 listen
227
podcast
-
Fintech Insider

227. News: Pulse Team Takeover

Sarah and Ross are back behind the mic bringing you the latest and greatest in fintech news. Today they're joined by guests and 11:FS colleagues, Pulse Analyst James Safford, and Product Designer Lisa Matzi.

45min listen
50
podcast
-
Blockchain Insider

50. Amber Baldet Goes Over Clovyr, EOS Launch Woes, And Ripple Gets Sued Again

Simon Taylor is joined by the one and only Amber Baldet to discuss the latest blockchain news.

57min listen
17
podcast
-
Insurtech Insider

Insurtech Insider Episode 17: Fraud Prevention

On the latest episode of Insurtech Insider, Sarah and Nigel are joined by insurtech experts to give you the very latest in fraud prevention in insurance. Joining our hosts are George Herber, Business Development Manager at Friss, David Hartley, Director of Fraud and Financial Crime Practice at SAS Global and Greg Brown, Partner at Oxbow Partners.

41min listen
224
podcast
-
Fintech Insider

224. Insights: SMB Banking... Are you being (under)served?

In this episode Sarah Kocianski uncovers the murky and difficult world of SMB Banking, focusing on three specific pain points: Getting an account, getting a loan and making and receiving payments.

30min listen
223
podcast
-
Fintech Insider

223. News: More Popular than Beyoncé

Jason Bates and David Brear are back together after what seems like an eternity! They're joined by the wonderful Caroline Plumb as well as debutants Ryan Edwards-Pritchard from Funding options and Kirsty Grant from Seedrs. We also bring you an awesome snippet with CEO of Rooster Money Will Carmichael!

49min listen
Video
-
11:FS Pulse

Banks are losing the loyalty game | 11:FS Explores

Hey, banks! This might sting a bit. You’re getting loyalty all wrong - and it’s costing you customers. But all is not lost!

7min watch
Video
-
11:FS Pulse

3 ways AI is shaking up UX in financial services | 11:FS Explores

The entire world is buzzing about AI, and that ain't changing anytime soon. But as AI becomes more integrated into our daily lives, what impact will it have on financial services and how people interact with them?

5min watch
Video
-
Decoding

What are fintechs? - Decoding: Banks

Ever wanted to know what’s going on behind the scenes every time we make a payment?

12min watch
Video
-
Decoding

How does banking regulation work? - Decoding: Banks

Regulation is essential. It stops banks from going bust or behaving badly.

12min watch
Video
-
Decoding

How has software evolution influenced banking? - Decoding: Banks

The invention of the computer revolutionised banking in the 1950s.

11min watch
Video
-
Lending

How does lending work? - Decoding: Banks

Lending has been around for thousands of years and is one of the cornerstones of banking.

11min watch
Video
-
Decoding

How can traditional banks win on the banking battlefield? - Decoding: Banks

They're down, but they're not certainly not out.

15min watch
Video
-
Decoding

How do card networks operate? - Decoding: Banks

Mastercard and Visa are the two biggest credit card networks in the world.

13min watch
Video
-
Decoding

How has the banking battlefield evolved? - Decoding: Banks

We kick off our Decoding: Banks series with a look at the banking landscape today and how we got here.

13min watch
Video
-
No items found.

11:FS Explores: Legacy banking systems ft. David M. Brear

David M. Brear, our 11:FS CEO, takes us through legacy technology within banks - but of course, with a really cool Lightboard.

7min watch
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
-
fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
-
fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
-
fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
-
fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
-
fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen