Global

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COVID-19

Leading a bank through a pandemic

Guest author Richard Davies gives his thoughts on the importance of scaling agile to all functions of an organisation, and some key factors on how to get there.

5min read
Article
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How messaging is helping banks reconnect with their customers

There’s been no shortage of attention paid to the emergence of fintech in the Middle East recently. In fact, we wrote about the ‘perfect storm’ that was brewing in the region and recently gave an overview of the digital challengers emerging to meet these needs.

5min read
Article
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11:FS Foundry

Leda Writes for Fintech Futures: Love in the time of COVID-19

Every Thursday, Leda Glyptis, 11:FS Chief of Staff creates #LedaWrites. This week she turns her attention to why mistakes are wonderful things.

5min read
Article
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digital transformation

There has never been a more important time to be truly digital

Simon Taylor interviewed Tom Blomfield, CEO of Monzo for Fintech Insider. Listen to the whole interview in full here.

5min read
Article
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Culture

Leda Writes for Fintech Futures: Life in the time of COVID-19: learning to share

Each week, Leda Glyptis, CEO of 11:FS Foundry, creates #LedaWrites. This week, as the world continues to change, she discusses how to overcome defaulting to the comfortable way of doing things just because that's how they've always been done.

5min read
Article
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Insurance

COVID-19: what the insurance industry needs to do now

In part one of this series I pointed out that things look very, very bad for the insurance industry right now. In this blog post I will explore what might happen next.

5min read
Article
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11:FS

What do our mums think that we do?

David M. Brear, our CEO, recently asked his followers on LinkedIn the following question: What three things should every bank in the world do in the next 3 years to be successful? So many people responded to David’s post with varying opinions but one thing was clear: change was paramount and digital was the way forward.

5min read
Article
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Insurance

The impact of Coronavirus on the insurance industry

Imagine a crane operator, but not any crane operator, this one is wearing a pair of AR goggles, in which a layer of relevant data and information about every container being moved is shown, ensuring that, not only the right job is done, but also the job is done right.

5min read
Article
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Culture

Why remote working should be a 24/7/365 concern

Bringing the office home with you doesn’t carry as much stigma as it once did. So what are the benefits of remote working, and how can you take advantage of them?

5min read
Article
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Banking

How are consumer lenders responding to the coronavirus pandemic?

Until 2018 Australia hadn’t had a new, homegrown bank for decades. The Australian banking industry had been dominated by four huge banks who, facing no competition, rested on their laurels.

5min read
Article
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Culture

Leda Writes for Fintech Futures: do not fail fast, learn fast instead

Each week, Leda Glyptis, CEO of 11:FS Foundry, creates #LedaWrites. This week, TV masterpiece The West Wing and what it can teach us about life, business and financial services.

5min read
Article
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Banking

Leda Writes for Fintech Futures: the closet of shame

After so many years and billions spent on digital transformation: design workshops, rebuilding banks to focus on client journeys and user centred design, it’s still falling down.

5min read
Article
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Crypto

What the bZx flash loan exploit says about the future of DeFi

TL;DR: someone (we don’t know who), managed to make off with over $350,000 with a loan that in essence cost them no more than $8.71 in the murky but oh so interesting world of decentralised finance (or DeFi for short).

5min read
Article
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Culture

Leda Writes for Fintech Futures: the witches are coming

Each week, Leda Glyptis, CEO of 11:FS Foundry, creates #LedaWrites. This week, her thoughts turn to what transformation should look like with the lessons being learned from COVID-19.

5min read
Article
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Banking

Is the future bleak for community banks?

Last year, we debated digital payments and whether they’re the future. At the time, it seemed like the answer was a resounding “yes". In the meantime, a global pandemic has emerged and transformed consumer behaviour in all areas of life — including the ways in which we pay. But the question is, will this be a permanent change or will we revert to our pre-pandemic ways once it’s safe to do so? And if we do fast-forward to a completely cashless society, what will the implications be?

5min read
179
podcast
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Fintech Insider

179. Interview: Scott O'Malia, CEO, ISDA

In this episode, Simon Taylor speaks to Scott O'Malia, CEO of ISDA, the International Swaps and Derivatives Association

27min listen
178
podcast
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Fintech Insider

178. News: Always look on the bright side...

In this week's episode, Jason, Simon and David are joined by 11:FS Research team's Ross Gallagher, Capco's Charlie Wood and Fluidly CEO Caroline Plumb.

57min listen
177
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Fintech Insider

177. Insights: Financial Services & Mental Health

Yesterday (1st February) was Time to Talk Day, a day dedicated to mental health awareness, and opening up the conversation around it in the aim of removing the stigma. In conjunction with this, Simon Taylor chaired a panel discussing Financial Services and Mental Health with James Routledge form Mental Health foundation Sanctus, and finance experts, Jo Ann Barefoot, Nick Cook and Ghela Boskovitch.

33min listen
176
podcast
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Fintech Insider

176. State of the Union 5

Sam Maule is joined by Kabbage co-founder Kathryn Petralia, payments guru Ginger Schmeltzer and Worldplay's VC of innovation Joe Kleinwaechter to discuss Atlanta's Fintech scene and payments!

58min listen
175
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Fintech Insider

175. News: The War For Talent

Simon Taylor, David M. Brear and Jason Bates are joined by The Economist banking editor Patrick Lane & Innovate Finance's very own Sophie Winwood to discuss the war for talent between the Fintech and Banking worlds.

59min listen
174
podcast
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Fintech Insider

174. Interview. Derek Corcoran - Chief Experience Officer, Avoka

Founded 15 years ago, Avoka offer banks and financial companies customer-centric digital transformation through various acquisition products. Derek talks us through the business, his unique job title and how Avoka are working with legacy core banking systems to transform customer experience.

29min listen
30
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Blockchain Insider

30. Bitcoin Falls, Whales Rise and an Interview With bitFlyer CEO

After the fallout from the crypto bloodbath last week, Simon and Colin discuss how regulators continue to monitor these monumental price spikes and subsequent dumps. We also bring you interviews with bitFlyer's CEO and founder Yuzo Kano and COO Andy Bryant

1h03 listen
173
podcast
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Fintech Insider

173. Investing's Future - a Platform for Your Future Wealth?

Simon Taylor was joined by a superstar panel including 11:FS Asset Management lead Pete Townsend, Scalable Capital CEO Adam French, Nutmeg CIO Shaun Port and Calastone CCO Jon Willis as they discussed investment for future generations.

1h07 listen
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Insurtech Insider

7: Are Autonomous Vehicles Driving the Future of Insurance?

Today our wonderful guest host Sarah Kocianski leads us into a great discussion all about autonomous vehicles and changing insurance models.

42min listen
29
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Blockchain Insider

29. Kraken on With Crypto After the Market Bloodbath

Simon Taylor and Colin G Platt discuss the crypto bloodbath we're currently witnessing, Kraken returning as well as bringing you interviews with two Ryan's, Blockstack founder Ryan Shea and the Two Bit Idiot & international man of mystery himself Ryan Selkis.

1h04 listen
170
podcast
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Fintech Insider

170. Understanding Wealth: the Best Asset of Asset Managers

Simon Taylor is joined by Pete Townsend, Chris Mills and Zeynep Meric-Smith to discuss where asset management is heading for in 2018.

51min listen
169
podcast
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169. FCA Crashes the BYOD Party

In this episode David and Jason were joined by colleagues Pete Townsend and Ross Gallagher (making his Fintech Insider debut), from our Pulse and Research Team, to tackle the latest news from the last week, alongside regular guests Sarah Kocianski and Charlie Wood. Regulatory based news unsurprisingly steals the limelight, however we also bring you that outrageous Kodak stock rise as well as and an interview with Claudia Bate- Author of "The Fads, The Fears and The Future" where overhyped trends and technologies are discussed.

1h18 listen
28
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Blockchain Insider

28. Where now for Ripple? & Blockchain gets all Zuck'ed up

Simon Taylor and Colin G Platt discuss Ripple's monumental rise, Bitconnect and an interview with Ville Sointu from Nordea.

1h03 listen
167
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167. Insights: A Wealth of Disruption - How Wealth Management is Changing

Simon Taylor heads up an insights show focusing on wealth management, what it is and how it differs from asset management. He is joined by special guests Joe Parkin, Gemma Godfrey, Phil Smith, Olivia Vinden & Gareth Johnson.

51min listen
166
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166. News: 'Tis the Season for Open Banking

We kick off 2018 with an all 11:FS cast as Simon Taylor, David M. Brear, Andra Sonea & Benedict Shegog discuss this weeks top news including upcoming regulation and the impact of open banking.

1h11 listen
Video
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11:FS Pulse

Banks are losing the loyalty game | 11:FS Explores

Hey, banks! This might sting a bit. You’re getting loyalty all wrong - and it’s costing you customers. But all is not lost!

7min watch
Video
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11:FS Pulse

3 ways AI is shaking up UX in financial services | 11:FS Explores

The entire world is buzzing about AI, and that ain't changing anytime soon. But as AI becomes more integrated into our daily lives, what impact will it have on financial services and how people interact with them?

5min watch
Video
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Decoding

What are fintechs? - Decoding: Banks

Ever wanted to know what’s going on behind the scenes every time we make a payment?

12min watch
Video
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Decoding

How does banking regulation work? - Decoding: Banks

Regulation is essential. It stops banks from going bust or behaving badly.

12min watch
Video
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Decoding

How has software evolution influenced banking? - Decoding: Banks

The invention of the computer revolutionised banking in the 1950s.

11min watch
Video
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Lending

How does lending work? - Decoding: Banks

Lending has been around for thousands of years and is one of the cornerstones of banking.

11min watch
Video
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Decoding

How can traditional banks win on the banking battlefield? - Decoding: Banks

They're down, but they're not certainly not out.

15min watch
Video
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Decoding

How do card networks operate? - Decoding: Banks

Mastercard and Visa are the two biggest credit card networks in the world.

13min watch
Video
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Decoding

How has the banking battlefield evolved? - Decoding: Banks

We kick off our Decoding: Banks series with a look at the banking landscape today and how we got here.

13min watch
Video
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11:FS Explores: Legacy banking systems ft. David M. Brear

David M. Brear, our 11:FS CEO, takes us through legacy technology within banks - but of course, with a really cool Lightboard.

7min watch
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
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Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen