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How digital customer support can help banks during COVID-19 and beyond
At the beginning of 2022, many early-stage investors looked ahead with optimism as we emerged from the depths of the COVID-19 pandemic, and global economies started to show signs of growth again.
Leda Writes for Fintech Futures: unsolicited advice on unsolicited advice
Every Thursday, Leda Glyptis, 11:FS Chief of Staff creates #LedaWrites. This week she turns her attention to flat earth, banking and strong convictions, loosely held.
How to maintain Risk and Legal ways of working while remote
Mental health isn’t just a concern on National Sickie Day or Time to Talk Day. So why aren’t we taking the conversation further?
Leda Writes for Fintech Futures: High school jocks living their best lives
Every Thursday, Leda Glyptis, 11:FS Chief of Staff creates #LedaWrites. This week she turns her attention to hiring the people who make the best teams.
Leda Writes for Fintech Futures: situation not normal
Every Thursday, Leda Glyptis, 11:FS Chief of Staff creates #LedaWrites. This week finds her contemplating cheese.
11:FS COVID-19 Response
Never did I imagine 3 months ago that we’d be dealing with such an unprecedented global crisis as we have done with COVID-19.
Leda Writes for Fintech Futures: everything I ever needed to know, I learned from The West Wing
Every Thursday, Leda Glyptis, 11:FS Chief of Staff creates #LedaWrites. This week she turns her attention to the problems behind procurement and how to decide whether to build, buy or partner.
Lessons from COVID-19: you need a truly digital strategy, now!
In the first part of this series I introduced the story of Frederic Tudor, the American Ice-Block King; and discussed lessons learned from his then new product offering as it relates to blockchain technology. Tudor was able to successfully corner the ice-block shipping market and eventually was shipping blocks of ice to as far away as Calcutta from his home in Boston.
Is the COVID-19 crisis creating fintech M&A opportunities?
How can community banks remain competitive as large financial institutions gobble up more and more of the market?
Leda Writes for Fintech Futures: the in-between places
Every Thursday, Leda Glyptis, CEO of 11:FS Foundry creates #LedaWrites. This week she turns her thoughts, and thanks, to those in the Messy Middle.
Can digital lenders help more SMEs gain access to COVID-19 relief loans?
How successful have government loan schemes in the UK and US been so far and what’s next?
Leda Writes for Fintech Futures: on making your bed and having a future
Every Thursday, Leda Glyptis, 11:FS Chief of Staff creates #LedaWrites. This week she turns her attention to Open Banking, doing almost nothing and doing everything.
Introducing The Fintech Marketing Podcast
11:FS Pulse is constantly loading more content and we’re always seeking new ways to create transparency in our product so you can understand the reasoning behind why some user journeys are so powerful.
Leda Writes for Fintech Futures: transformation in a post-apocalyptic world
Every Thursday, Leda Glyptis, 11:FS Chief of Staff creates #LedaWrites. This week she turns her attention to trust, consistency and the currency of credibility.
Jamie, me, and the value of connectivity
The number one reason why new propositions fail is that they do not find product market fit. No-one sets out to build a dud product; everyone is shooting for the moon. So what separates the breakthrough successes from the desperate failures? A key part of success is developing a purpose for your product and being able to strongly communicate why your product exists. Importantly, the 'why' is defined by focusing on customer outcomes, which is the reason many of the commoditised banking products lack any meaningful purpose.
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46. A General Consensus
Sarah sits down with with Oscar Williams-Grut to discuss the latest in blockchain news. Meanwhile, Simon gets interviewed for a change by Pete Rizzo at Consensus.
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216. Interview: Alison Rose, CEO, Commercial and Private Banking RBS
In this episode, David M. Brear speaks to Alison Rose, CEO, Commercial and Private Banking at RBS.
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Insurtech Insider Episode 15: Deep Tech and Data Models
On the latest episode of Insurtech Insider, Sarah meets with insurtech experts to give you the very latest in insurance technology. Our guests joining Sarah are Ruth Foxe-Blader, Venture Capital Investor at Anthemis Group and Chris Sandilands, Partner at Oxbow Partners.We also bring you a great interview with Jason Futers, CEO of Insurdata
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215. News: Insta-Pay
In this week's news episode, Sarah Kocianski and Ross Gallagher are joined by guests, Daniel Hegarty from Habito and Nina Mohanty from Bud.
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214. Interviews: Andy Maguire, Group COO, HSBC
David sits down with Andy Maguire to talk about what the future of digital banking means for HSBC.
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45. Taylor-Copeland Lawsuits Send Ripples Through XRP’s Security Status
Sarah and Sara sit down to discuss the latest in blockchain news.
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213. Interviews: Jeff Nicholson & Patrick Givens, VaynerMedia
David and Simon sat down with Jeff Nicholson and Patrick Givens to talk about the uniqueness of VaynerMedia.
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212. News: Debutantes and Diversity
In this week's news episode, Ross Gallagher and Sarah Kocianski are joined by guests, Sameer Gulati from Innovate Finance, Kathryn Harris from Lloyds, and James Hurley from The Times.
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Insurtech Insider Episode 14. Travel Insurance: Meaningful Disruption
On the latest episode of Insurtech Insider, Sarah and Nigel are joined by insurtech experts to give you the very latest in travel insurance. Joining our hosts are James Gibson from Revolut, and Oke Elazu, COO at Bought by Many. Sarah also has an insightful interview with Parul Green from Axa
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210. News: Underserved and Overcharged
In this week's news episode, Simon Taylor and Ross Gallagher are joined by guests Carrie Osman from Cruxy, Ali Paterson from Fintech Finance, Amelie Arras from Adastra Marketing, and Veronique Constans from 11:FS.
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43. Sexism in Crypto, Pornhub takes Verge, and Binance Denies the Dollar
Sara and Sarah sit down with Olivia Vinden, Director at Alpha FMC, Jo Lang, Offering Leader at IBM Blockchain Financial Solutions and Noelle Acheson, Editorial Producer and CFA at CoinDesk to talk about the latest in blockchain news.
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207. News: Instant Gratification
In this week’s news episode David M. Brear and Sarah Kocianski are joined by guests Lucy Woolfenden from Yolt and Pol Navarro from TSB. We also have a great interview with Alex Park from Metro Bank.
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42. Santander Makes Ripples and Charles Hoskinson Shares His Vision of Cardano
Sarah, Sara, and Colin discuss the latest in blockchain news and there's an interview with Charles Hoskinson, CEO of Input Output, on the future of Cardano.
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Insurtech Insider Episode 13: Vehicle Insurance Model Disruption
On the latest episode of Insurtech Insider, Sarah and Nigel are joined by insurtech insiders to give you the very latest in insurtech. Joining our hosts are Freddy Macnamara, CEO of Cuvva, Tobi Taupitz, CEO and Founder of Laka, and David Williams, Technical Director at AXA.
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205. Fintech in a Flat 3: Bit Conneeeect!!
Sam Maule and Ollie Judge, sit down for dinner with Sheel Mohnot, Partner at 500 Startups, Betsy McCormick from Nova Credit, Michael Casey from the Blockchain and Jason Zaler from Ping An.
Banks are losing the loyalty game | 11:FS Explores
Hey, banks! This might sting a bit. You’re getting loyalty all wrong - and it’s costing you customers. But all is not lost!
3 ways AI is shaking up UX in financial services | 11:FS Explores
The entire world is buzzing about AI, and that ain't changing anytime soon. But as AI becomes more integrated into our daily lives, what impact will it have on financial services and how people interact with them?
Using Jobs to be Done to revolutionise SME Banking | 11:FS Explores
It's not just a buzzword.
What are fintechs? - Decoding: Banks
Ever wanted to know what’s going on behind the scenes every time we make a payment?
How does banking regulation work? - Decoding: Banks
Regulation is essential. It stops banks from going bust or behaving badly.
How has software evolution influenced banking? - Decoding: Banks
The invention of the computer revolutionised banking in the 1950s.
How does lending work? - Decoding: Banks
Lending has been around for thousands of years and is one of the cornerstones of banking.
How can traditional banks win on the banking battlefield? - Decoding: Banks
They're down, but they're not certainly not out.
How do card networks operate? - Decoding: Banks
Mastercard and Visa are the two biggest credit card networks in the world.
How has the banking battlefield evolved? - Decoding: Banks
We kick off our Decoding: Banks series with a look at the banking landscape today and how we got here.
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Insights: The future of Revolut with UKCEO Francesca Carlesi
The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...
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Insights: The future of Revolut with UKCEO Francesca Carlesi
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Insights: The future of Revolut with UKCEO Francesca Carlesi
The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...
960
Insights: The future of Revolut with UKCEO Francesca Carlesi
960
Insights: The future of Revolut with UKCEO Francesca Carlesi
