
In her latest column for Forbes, 11:FS Head of Research Sarah Kocianski examines the new set of authentication requirements and asks if consumers and their bank are prepared.

Biggest nothing-statement of the year: onboarding is important. As I recently covered here, over 50% of digital retail banking customers got bored and switched off before they’d finished in 2020. Not a great stat.

I think we’re all agreed that innovation is crucial to the continuing success of any organisation. But what does innovation really mean?

This year we’ve made a true commitment to double down on our D&I efforts across 11:FS, starting with a company-wide discovery phase led by Elysian, looking into the current makeup of the business and piloting a survey to dive deeper into the thoughts and opinions of our Elevens. 💭

InsurTech is an industry that’s really taken off in the last few years with many different tech and AI developments and new challengers springing up, as talent breaks away from incumbents to go it alone. We thought it was the perfect time to discuss all the new developments in a brand new podcast.

Despite attempts to portray the opposite, traditional financial organisations are struggling to innovate. In fact in many cases they are having to spend a fortune simply to stand still. As we highlighted in our recent report, this is due to three principal reasons:

Picking apart the week on the Fintech Insider News show alongside hosts Sarah Kocianski and David M. Brear are Lucy Woolfenden, Marketing Director at Yolt and Pol Navarro, Digital Innovation Director at TSB. Sarah also catches up with Alex Park, Digital Director at Metro Bank for a one to one interview. Listen here for the episode in full, stream it below or read on for extra insights.

Long-time supporter signs as lead sponsor for the expanded second season of the Fintech League.

Omnichannel is the king of the buzzwords in retail banking. It’s the idea that “customers should receive a consistent seamless service across all channels.” In this utopia the branch, phone, web, and mobile app all come together as one. But if you’re a fan of omnichannel, you might want to sit down, because I’ve got some bad news.

Our third After Dark event was a our 2017 wrap up Christmas Special – a festive fintech event, looking back on the last year in the industry, and looking forward to 2018, with some very special guests, and the return of the Fintech Wall of Emoji!

11:FS is pleased to announce that today we are launching the beginner’s guide to Open Banking! It’s a hot topic in the fintech space at the moment and users need to know what they’re getting themselves into.

Simon Taylor interviewed Mike Kelly, CEO and founder of Curl for Fintech Insider, a new payments network. They discuss Curl’s origin story, their payments network and how Open Banking is going to make a huge difference. Listen to the interview in full on the podcast here or stream it below or catch the highlights on YouTube.

When the World Bank launched a focus on financial inclusion in 2011, about 2.5-3 billion people lacked access to even the most basic financial services. Since then, dramatic progress has been made. Between 2011 and 2014 an astonishing 700 million people gained bank accounts (twice the population of the US). In the latest World Bank Findex report, it was stated that a further 8% of the world opened an account.

It’s been a wild week for fintech news as conference season kicks off with Philip Hammond’s speech at the IFTC including robots taking over regulations and bridges to other continents. Picking apart the week on the Fintech Insider News show alongside hosts Ross Gallagher and Simon Taylor are Helene Panzarino, Managing Director at Rainmaking Colab, Monty Munford, journalist and found of agency Mob76, and Ryan Garner. Listen here for the episode in full, stream it below or read on for extra insights.

Every fintech marketing org, large and small, is surrounded by fires. But successful teams don’t try to fight each one. They let the nonessentials burn and focus on what matters. It sounds simple on the surface, but it’s a challenging principle to put into practice day in and day out.

In this week's episode we focus on the Sharing and Gig Economies and changing insurance models as a result. We also chat to co-founders Mike Rudoy & Luke Cohler from New York based start-up, Jetty.

In this episode, Simon Taylor speaks to Scott O'Malia, CEO of ISDA, the International Swaps and Derivatives Association

In this week's episode, Jason, Simon and David are joined by 11:FS Research team's Ross Gallagher, Capco's Charlie Wood and Fluidly CEO Caroline Plumb.

Yesterday (1st February) was Time to Talk Day, a day dedicated to mental health awareness, and opening up the conversation around it in the aim of removing the stigma. In conjunction with this, Simon Taylor chaired a panel discussing Financial Services and Mental Health with James Routledge form Mental Health foundation Sanctus, and finance experts, Jo Ann Barefoot, Nick Cook and Ghela Boskovitch.

Sam Maule is joined by Kabbage co-founder Kathryn Petralia, payments guru Ginger Schmeltzer and Worldplay's VC of innovation Joe Kleinwaechter to discuss Atlanta's Fintech scene and payments!

Simon Taylor, David M. Brear and Jason Bates are joined by The Economist banking editor Patrick Lane & Innovate Finance's very own Sophie Winwood to discuss the war for talent between the Fintech and Banking worlds.

Founded 15 years ago, Avoka offer banks and financial companies customer-centric digital transformation through various acquisition products. Derek talks us through the business, his unique job title and how Avoka are working with legacy core banking systems to transform customer experience.

After the fallout from the crypto bloodbath last week, Simon and Colin discuss how regulators continue to monitor these monumental price spikes and subsequent dumps. We also bring you interviews with bitFlyer's CEO and founder Yuzo Kano and COO Andy Bryant

Simon Taylor was joined by a superstar panel including 11:FS Asset Management lead Pete Townsend, Scalable Capital CEO Adam French, Nutmeg CIO Shaun Port and Calastone CCO Jon Willis as they discussed investment for future generations.

Today our wonderful guest host Sarah Kocianski leads us into a great discussion all about autonomous vehicles and changing insurance models.

Simon Taylor and Colin G Platt discuss the crypto bloodbath we're currently witnessing, Kraken returning as well as bringing you interviews with two Ryan's, Blockstack founder Ryan Shea and the Two Bit Idiot & international man of mystery himself Ryan Selkis.

Simon Taylor is joined by Pete Townsend, Chris Mills and Zeynep Meric-Smith to discuss where asset management is heading for in 2018.

In this episode David and Jason were joined by colleagues Pete Townsend and Ross Gallagher (making his Fintech Insider debut), from our Pulse and Research Team, to tackle the latest news from the last week, alongside regular guests Sarah Kocianski and Charlie Wood. Regulatory based news unsurprisingly steals the limelight, however we also bring you that outrageous Kodak stock rise as well as and an interview with Claudia Bate- Author of "The Fads, The Fears and The Future" where overhyped trends and technologies are discussed.

Simon Taylor and Colin G Platt discuss Ripple's monumental rise, Bitconnect and an interview with Ville Sointu from Nordea.

Simon Taylor heads up an insights show focusing on wealth management, what it is and how it differs from asset management. He is joined by special guests Joe Parkin, Gemma Godfrey, Phil Smith, Olivia Vinden & Gareth Johnson.

Hey, banks! This might sting a bit. You’re getting loyalty all wrong - and it’s costing you customers. But all is not lost!
The entire world is buzzing about AI, and that ain't changing anytime soon. But as AI becomes more integrated into our daily lives, what impact will it have on financial services and how people interact with them?
Ever wanted to know what’s going on behind the scenes every time we make a payment?
Regulation is essential. It stops banks from going bust or behaving badly.
The invention of the computer revolutionised banking in the 1950s.
Lending has been around for thousands of years and is one of the cornerstones of banking.
They're down, but they're not certainly not out.
Mastercard and Visa are the two biggest credit card networks in the world.
We kick off our Decoding: Banks series with a look at the banking landscape today and how we got here.

David M. Brear, our 11:FS CEO, takes us through legacy technology within banks - but of course, with a really cool Lightboard.

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...


The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

