Global

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COVID-19

How digital customer support can help banks during COVID-19 and beyond

At the beginning of 2022, many early-stage investors looked ahead with optimism as we emerged from the depths of the COVID-19 pandemic, and global economies started to show signs of growth again.

5min read
Article
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Banking

Leda Writes for Fintech Futures: unsolicited advice on unsolicited advice

Every Thursday, Leda Glyptis, 11:FS Chief of Staff creates #LedaWrites. This week she turns her attention to flat earth, banking and strong convictions, loosely held.

5min read
Article
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compliance

How to maintain Risk and Legal ways of working while remote

Mental health isn’t just a concern on National Sickie Day or Time to Talk Day. So why aren’t we taking the conversation further?

5min read
Article
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Culture

Leda Writes for Fintech Futures: High school jocks living their best lives

Every Thursday, Leda Glyptis, 11:FS Chief of Staff creates #LedaWrites. This week she turns her attention to hiring the people who make the best teams.

5min read
Article
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Leda Writes for Fintech Futures: situation not normal

Every Thursday, Leda Glyptis, 11:FS Chief of Staff creates #LedaWrites. This week finds her contemplating cheese.

5min read
Article
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COVID-19

11:FS COVID-19 Response

Never did I imagine 3 months ago that we’d be dealing with such an unprecedented global crisis as we have done with COVID-19.

5min read
Article
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Banking

Leda Writes for Fintech Futures: everything I ever needed to know, I learned from The West Wing

Every Thursday, Leda Glyptis, 11:FS Chief of Staff creates #LedaWrites. This week she turns her attention to the problems behind procurement and how to decide whether to build, buy or partner.

5min read
Article
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COVID-19

Lessons from COVID-19: you need a truly digital strategy, now!

In the first part of this series I introduced the story of Frederic Tudor, the American Ice-Block King; and discussed lessons learned from his then new product offering as it relates to blockchain technology. Tudor was able to successfully corner the ice-block shipping market and eventually was shipping blocks of ice to as far away as Calcutta from his home in Boston.

5min read
Article
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COVID-19

Is the COVID-19 crisis creating fintech M&A opportunities?

How can community banks remain competitive as large financial institutions gobble up more and more of the market?

5min read
Article
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Banking

Leda Writes for Fintech Futures: the in-between places

Every Thursday, Leda Glyptis, CEO of 11:FS Foundry creates #LedaWrites. This week she turns her thoughts, and thanks, to those in the Messy Middle.

5min read
Article
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COVID-19

Can digital lenders help more SMEs gain access to COVID-19 relief loans?

How successful have government loan schemes in the UK and US been so far and what’s next?

5min read
Article
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leda writes

Leda Writes for Fintech Futures: on making your bed and having a future

Every Thursday, Leda Glyptis, 11:FS Chief of Staff creates #LedaWrites. This week she turns her attention to Open Banking, doing almost nothing and doing everything.

5min read
Article
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11:FS

Introducing The Fintech Marketing Podcast

11:FS Pulse is constantly loading more content and we’re always seeking new ways to create transparency in our product so you can understand the reasoning behind why some user journeys are so powerful.

5min read
Article
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leda writes

Leda Writes for Fintech Futures: transformation in a post-apocalyptic world

Every Thursday, Leda Glyptis, 11:FS Chief of Staff creates #LedaWrites. This week she turns her attention to trust, consistency and the currency of credibility.

5min read
Article
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Culture

Jamie, me, and the value of connectivity

The number one reason why new propositions fail is that they do not find product market fit. No-one sets out to build a dud product; everyone is shooting for the moon. So what separates the breakthrough successes from the desperate failures? A key part of success is developing a purpose for your product and being able to strongly communicate why your product exists. Importantly, the 'why' is defined by focusing on customer outcomes, which is the reason many of the commoditised banking products lack any meaningful purpose.

5min read
9
podcast
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Blockchain Insider

9. Will regulators kill ICOs and Tokens?

Simon and Colin are joined by the FT's Kadhim Shubber and Richard Burton, founder of BalanceM.Money, for the news, followed by two very special interviews.

1h13 listen
127
podcast
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127. News: Mauled

Sam Maule takes the reins for his first time in the Fintech Insider hosting seat for this week's news show.

52min listen
126
podcast
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126 Interview - Beth Knickerbocker, CIO, OCC

Simon Taylor interviews Beth Knickerbocker, CIO at the Office of the Comptroller of the Currency (OCC), based in Washington D.C.

19min listen
8
podcast
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Blockchain Insider

8 Bitcoin Cash, Bitcoin Bonds and Insurance on Blockchains

Simon and Colin are joined by PwC's Steve Webb, Hadi Kabalan MD of Otonomos, for the news, followed by two very special interviews.

1h07 listen
125
podcast
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125. News: Are you bad when you're big?

David, Jason and Simon are joined by Liz Lumley, Ali Paterson and Charlie Wood for the news!

1h04 listen
124
podcast
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124 Insights - Starling Bank Takeover

Fintech Insider takes over Starling Bank's offices to bring you this week's Insights Show!

45min listen
7
podcast
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Blockchain Insider

7. Filecoin's record-breaking raise & Tezos launching a VC fund

Simon and Colin are joined by Capco's Sara Feenan, Tokeneconomy founder Stefano Bernadi and Jennifer O'Rourke of the Illinois Blockchain Initiative.

1h17 listen
123
podcast
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123. News: Data is the new oil

David and Chris are joined by Andrew Ellis, Strategy Lead at RBS; Sarah Kocianski, Business Insider reporter, and Sameer Chishty, founder of Streeton Partners for this week's news.

1h03 listen
122
podcast
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122. Interview - Phillip Keller & Harley Morlet, Tail

Meaghan Johnson interview Phillip Keller and Harley Morlet, CEO and co-founder of Tail

22min listen
6
podcast
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Blockchain Insider

6. How to get a job in blockchain & Bitcoin Cash: week one roundup

In another packed episode Colin and Simon are joined by guests Chris Burniske and Zeth Couceiro.

58min listen
2
podcast
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2 Serial disruption

David and Nigel are back for episode two! They discuss the latest news and trends in insurtech, and also speak to Phoebe Hugh, CEO of Brolly.

29min listen
2
podcast
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Insurtech Insider

2 Serial disruption

David and Nigel are back for episode two! They discuss the latest news and trends in insurtech, and also speak to Phoebe Hugh, CEO of Brolly.

29min listen
121
podcast
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121. News: Amazon is Everywhere

David is joined by fellow 11:FS co-founder, Meaghan Johnson, colleague and core banking guru Andra Sonea and Tanya Andreasyan, editor of Banking Technology for this week's news.

48min listen
120
podcast
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120. Interview: PwC Financial Wellness Report

David interviews Robert Churcher, Financial Strategy Lead at PwC Consulting and author of the Financial Wellness Report.

19min listen
5
podcast
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Blockchain Insider

5. The Bitcoin Fork and Bitcoin Cash

This week we talk Bitcoin cash, BTC-e, Ethereum miners charting jumbo jets, and we hear from 3 fantastic guests.

1h listen
Video
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11:FS Pulse

Banks are losing the loyalty game | 11:FS Explores

Hey, banks! This might sting a bit. You’re getting loyalty all wrong - and it’s costing you customers. But all is not lost!

7min watch
Video
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11:FS Pulse

3 ways AI is shaking up UX in financial services | 11:FS Explores

The entire world is buzzing about AI, and that ain't changing anytime soon. But as AI becomes more integrated into our daily lives, what impact will it have on financial services and how people interact with them?

5min watch
Video
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Decoding

What are fintechs? - Decoding: Banks

Ever wanted to know what’s going on behind the scenes every time we make a payment?

12min watch
Video
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Decoding

How does banking regulation work? - Decoding: Banks

Regulation is essential. It stops banks from going bust or behaving badly.

12min watch
Video
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Decoding

How has software evolution influenced banking? - Decoding: Banks

The invention of the computer revolutionised banking in the 1950s.

11min watch
Video
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Lending

How does lending work? - Decoding: Banks

Lending has been around for thousands of years and is one of the cornerstones of banking.

11min watch
Video
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Decoding

How can traditional banks win on the banking battlefield? - Decoding: Banks

They're down, but they're not certainly not out.

15min watch
Video
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Decoding

How do card networks operate? - Decoding: Banks

Mastercard and Visa are the two biggest credit card networks in the world.

13min watch
Video
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Decoding

How has the banking battlefield evolved? - Decoding: Banks

We kick off our Decoding: Banks series with a look at the banking landscape today and how we got here.

13min watch
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
-
fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
-
fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen