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How digital customer support can help banks during COVID-19 and beyond
At the beginning of 2022, many early-stage investors looked ahead with optimism as we emerged from the depths of the COVID-19 pandemic, and global economies started to show signs of growth again.
Leda Writes for Fintech Futures: unsolicited advice on unsolicited advice
Every Thursday, Leda Glyptis, 11:FS Chief of Staff creates #LedaWrites. This week she turns her attention to flat earth, banking and strong convictions, loosely held.
How to maintain Risk and Legal ways of working while remote
Mental health isn’t just a concern on National Sickie Day or Time to Talk Day. So why aren’t we taking the conversation further?
Leda Writes for Fintech Futures: High school jocks living their best lives
Every Thursday, Leda Glyptis, 11:FS Chief of Staff creates #LedaWrites. This week she turns her attention to hiring the people who make the best teams.
Leda Writes for Fintech Futures: situation not normal
Every Thursday, Leda Glyptis, 11:FS Chief of Staff creates #LedaWrites. This week finds her contemplating cheese.
11:FS COVID-19 Response
Never did I imagine 3 months ago that we’d be dealing with such an unprecedented global crisis as we have done with COVID-19.
Leda Writes for Fintech Futures: everything I ever needed to know, I learned from The West Wing
Every Thursday, Leda Glyptis, 11:FS Chief of Staff creates #LedaWrites. This week she turns her attention to the problems behind procurement and how to decide whether to build, buy or partner.
Lessons from COVID-19: you need a truly digital strategy, now!
In the first part of this series I introduced the story of Frederic Tudor, the American Ice-Block King; and discussed lessons learned from his then new product offering as it relates to blockchain technology. Tudor was able to successfully corner the ice-block shipping market and eventually was shipping blocks of ice to as far away as Calcutta from his home in Boston.
Is the COVID-19 crisis creating fintech M&A opportunities?
How can community banks remain competitive as large financial institutions gobble up more and more of the market?
Leda Writes for Fintech Futures: the in-between places
Every Thursday, Leda Glyptis, CEO of 11:FS Foundry creates #LedaWrites. This week she turns her thoughts, and thanks, to those in the Messy Middle.
Can digital lenders help more SMEs gain access to COVID-19 relief loans?
How successful have government loan schemes in the UK and US been so far and what’s next?
Leda Writes for Fintech Futures: on making your bed and having a future
Every Thursday, Leda Glyptis, 11:FS Chief of Staff creates #LedaWrites. This week she turns her attention to Open Banking, doing almost nothing and doing everything.
Introducing The Fintech Marketing Podcast
11:FS Pulse is constantly loading more content and we’re always seeking new ways to create transparency in our product so you can understand the reasoning behind why some user journeys are so powerful.
Leda Writes for Fintech Futures: transformation in a post-apocalyptic world
Every Thursday, Leda Glyptis, 11:FS Chief of Staff creates #LedaWrites. This week she turns her attention to trust, consistency and the currency of credibility.
Jamie, me, and the value of connectivity
The number one reason why new propositions fail is that they do not find product market fit. No-one sets out to build a dud product; everyone is shooting for the moon. So what separates the breakthrough successes from the desperate failures? A key part of success is developing a purpose for your product and being able to strongly communicate why your product exists. Importantly, the 'why' is defined by focusing on customer outcomes, which is the reason many of the commoditised banking products lack any meaningful purpose.
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129. Xero: Giving 800,000 Business Owners Their Lives Back
In this episode Gary Turner is Co-Founder and Managing Director of Xero, which provides small- to medium sized businesses (SMBs […]
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128. How FinTech is Revolutionising SMEs
In this episode Business banking sucks, but it doesn’t have to, say this week’s stellar guests. The CEO of Tide and Co-Founders of […]
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127. Giving Banks FinTech Access Through One API
In this episode Onboarding a FinTech into a bank is expensive, due to acquisition and compliance costs, and the risks that […]
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125. Blockchain’s Godfather & Wealth’s Superhero
In this episode Hello, FinTech Insiders! This week we chat with two awesome guests leading innovation in different areas: blockchain […]
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124. Wealth: Robo-Advisors or Master of Puppets?
In this episode Wealth Management isn’t just for the super rich anymore. It’s opened up to everyone. But the reality is, most […]
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123. FinTech Under the Influence
In this episode Guests Sam Maule and Chris Gledhill are among the 100 most influential fintech leaders in 2016. Fun fact: Chris used to […]
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122. I Like Chatbots and I Cannot Lie!
In this episode Are chatbots the last bridge to true AI? Or are we getting excited over nothing? We discuss whether […]
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121. Off the Chain! With R3 and RBS
In this episode Richard Brown, Chief Technology Officer at R3, started building a blockchain platform called Corda from scratch a […]
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119. Back on the Blockchain Gang!
In this episode 11:FS’ resident blockchain geek, Simon Taylor, is in heaven this week. Today we bring you ace interviews with Adam […]
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117. InsurTech: Saving the World, Saving You Money
In this episode Our first podcast dedicated to FinTech Insider Interviews features InsurTech influencers Freddy Macnamara and Mathilda Strom. Get Insured for an […]
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116. InsurTech. The New FinTech? Discuss.
In this episode InsurTech has dominated financial headlines lately. ‘Should the insurance sector be worried?’ Yes, say our guests! In […]
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114. Yipi-API-yay: open platforms, marketplaces and next-gen banking
In this episode This week we had the pleasure of talking to some global thought leaders about a topic that is on everyone’s […]
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113. Financial Inclusion: Banking The Next Billion
In this episode This week we had the pleasure of talking to some global thought leaders in the space of Financial […]
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111. Interviewed: The innovators really changing banking
In this episode We have an awesome show for you this week talking to some of the most innovative people […]
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110. Will AI change the world of Banking?
This week we have a marathon of a show focussing on AI, Bots, Machine Learning and everything else augmented. Your […]
Banks are losing the loyalty game | 11:FS Explores
Hey, banks! This might sting a bit. You’re getting loyalty all wrong - and it’s costing you customers. But all is not lost!
3 ways AI is shaking up UX in financial services | 11:FS Explores
The entire world is buzzing about AI, and that ain't changing anytime soon. But as AI becomes more integrated into our daily lives, what impact will it have on financial services and how people interact with them?
Using Jobs to be Done to revolutionise SME Banking | 11:FS Explores
It's not just a buzzword.
What are fintechs? - Decoding: Banks
Ever wanted to know what’s going on behind the scenes every time we make a payment?
How does banking regulation work? - Decoding: Banks
Regulation is essential. It stops banks from going bust or behaving badly.
How has software evolution influenced banking? - Decoding: Banks
The invention of the computer revolutionised banking in the 1950s.
How does lending work? - Decoding: Banks
Lending has been around for thousands of years and is one of the cornerstones of banking.
How can traditional banks win on the banking battlefield? - Decoding: Banks
They're down, but they're not certainly not out.
How do card networks operate? - Decoding: Banks
Mastercard and Visa are the two biggest credit card networks in the world.
How has the banking battlefield evolved? - Decoding: Banks
We kick off our Decoding: Banks series with a look at the banking landscape today and how we got here.
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Insights: The future of Revolut with UKCEO Francesca Carlesi
The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...
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Insights: The future of Revolut with UKCEO Francesca Carlesi
960
Insights: The future of Revolut with UKCEO Francesca Carlesi
The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...
960
Insights: The future of Revolut with UKCEO Francesca Carlesi
960
Insights: The future of Revolut with UKCEO Francesca Carlesi
