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Stop using risk as an excuse for taking the safe route
We’re all busier than ever. Not even the most efficient human can cope with the trials we all face and the tasks we all have to do on a daily basis. There just aren’t enough hours in the day. This is taken from our Unfiltered newsletter. Subscribe now for a no BS, uncensored analysis of fintech news and hot topics delivered to your inbox each fortnight.
The value of quality in tech
Do you remember when you first saw a newspaper app on an iPad? It was as though a physical newspaper had been trapped under the black glass. There was even a page turning animation that you probably showed your friends. It was magical. It was digitised news. Ditto for buying albums on iTunes and ordering a traditional taxi; amazing experiences, but we just took what had come before and translated it directly to the new medium.
Social media is not the answer to building your community
I wish I could write as well as Leda Glyptis. I wish I had her command of the English language which I’m sure is one of several she speaks. I wish I could articulate her banking experiences in prose such as she does. But I can’t… So today I’m gonna talk about Spanx. I’m going to discuss what this incredible product has in common with the digitization of financial services. Leda, please don’t judge me.
Pulse design process: Optimising for content discoverability
In this week’s news show we had representation from both sides of the Atlantic as Nina Mohanty, Doug Bobenhouse and Valentina Kristensen joined new host Ross Gallagher in his first rodeo in the hosting seat, and Simon Taylor to discuss the week’s biggest stories. Listen here for the episode in full, stream it below or read on for additional insights.
Five ways to upgrade your content marketing for the 2020s
David M. Brear interviewed Matty Cusden-Ross and Veronique Barbosa, two of the three founders of digital receipting start up, Flux, for Fintech Insider, all about their new proposition, and Megan Cawood on Starling’s Marketplace and their partnership with Flux.
Gamification isn’t always the easy path to engaging products
When our friends at Garanti asked us to take a look at their app, we could see pretty quickly that they were doing things a little differently. A traditional Turkish bank that broke away from the pack, Garanti is integrating next-generation services into their mobile app. Let’s look at our top 5 features.
Design drill down #1
In the second of this monthly design series, we look at a rebrand done right, an app that bids to be the future of car management, and one firm designing a better relationship between finance and the environment.
Four fundamentals for building trust in digital
Nobody sets out to block innovation in their organisation. It just happens.
5 Insights from Under The Hood
The last episode of Under The Hood, the podcast series with 11:FS that took a deep dive into the banking infrastructure that is disrupting traditional banking models and shaking up the system, has been released. And looking back, I realise how many great conversations we’ve had.
Moving your marketing from startup to scaleup
Customer-centric, focused on financial inclusion, helping the underserved and unbanked. Have we rediscovered the principles of the first banks and building societies?
Embedded insurance: “We’ve only scratched the surface of what can be achieved”
This is taken from our Unfiltered newsletter. Subscribe now for a no BS, uncensored analysis of fintech news and hot topics delivered to your inbox each fortnight.
If you call yourself digital, you're not digital
Many marketers have a story of a boss or board that wanted all the benefits of a strong brand, without the investment, hassle or commitment of having to build one. This is taken from our Unfiltered newsletter. Subscribe now for a no BS, uncensored analysis of fintech news and hot topics delivered to your inbox each fortnight.
Senior people need to understand technology
So. Let’s talk about DAO, baby.
Tech debt in banking, how did we get here?
Simon interviewed the husband and wife team Arthur and Kathleen Brietman, the co-founders of Tezos, about their recent token sale for the very first episode of Blockchain Insider.
Do you have enough technology understanding in your Compliance team?
In today's globalized business environment, the discussion around offering alternative payment methods (APMs) to end users continues to grow. APMs can provide businesses with improved cost efficiency, better user experience, broader access to various user segments, and thus increased conversion rates. However, it is essential to carefully consider the challenges and potential drawbacks that come with adopting APMs before fully embracing them.
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1061. Insights: The advice gap: Are banks helping customers or protecting themselves?
Advice is regulated and personalised. Guidance is broader and safer - but that line is starting to blur.
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1060. News: NatWest, HSBC & Lloyds face new rules, Adyen drops €750m and Revolut steps into the real world
Host Laura Watkins - Director of Media and Marketing at 11:FS - is joined by some great guests to discuss the biggest stories from the world of financial services over the past week.
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1058. News: Revolut’s $200bn ambition, TikTok’s creator card, and Lloyds digitises homebuying
Host Benjamin Ensor - Director of Research and Strategy at 11:FS - is joined by some great guests to discuss the biggest stories from the world of financial services over the past week.
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1057. Insights: From inertia to advocacy: Rethinking customer loyalty in fintech
What does customer loyalty really mean in financial services - and has it ever been real? In this episode of Fintech Insider Insights, Kate Moody is joined by Rosie Lee, Jas Shah, and Alex Johnson to unpack the shifting nature of loyalty in a world where switching is easier than ever.
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1056. News: AI is everywhere: FCA's open finance roadmap, Google’s Global AI, and the Lloyds' boardroom
Host Benjamin Ensor - Director of Research and Strategy at 11:FS - is joined by some great guests to discuss the biggest stories from the world of financial services over the past week.
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1055. Insights: What happens when embedded finance grows up? With Pleo and Mastercard
In this episode of Fintech Insider Insights, in partnership with Pleo, host Benjamin Ensor is joined by Jeppe Rindom (Co-Founder & CEO at Pleo) and Tulsi Narayan (EVP, Commercial and New Payment Flows, Europe at Mastercard) to explore the next phase of embedded finance — as it evolves from a handy feature into critical infrastructure.
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1054. News: Jamie Dimon raises the alarm, Barclays brings back branches, NatWest and Sainsbury's join forces
Host Laura Watkins - Director of Media and Marketing at 11:FS - is joined by some great guests to discuss the biggest stories from the world of financial services over the past week.
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1053. Insights: Agentic payments: Revolution or just better orchestration?
Benjamin Ensor is joined by Rory O’Neill, Sahar Attaripour, and Sam Boboev to explore the rise of agentic payments - a fundamental shift from executing transactions to delegating intent.
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1052.News: AI agents are trading, Monzo is retreating, and Wise is coming for the banks
Host Ross Gallagher - Head of Consulting at 11:FS - is joined by some great guests to discuss the biggest stories from the world of financial services over the past week.
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1050.News: Starling launches UK’s first agentic AI banking, Paymentology’s WhatsApp neobank and Turkey SEPA expansion
About this episode: Host Laura Watkins - Director of Media and Marketing at 11:FS is joined by some great guests to discuss the biggest stories from the world of financial services over the past week. This week's guests: David Sullivan -
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1048. News - After Dark: Robinhood's family plan, Irish banks team up to take on fintechs, and did Year in Monzo go too far?
Our expert host Ross Gallagher, and co-host Jamie Campbell, Co-CEO of 11:FS Holdings, present Fintech Insider News live from Village Underground in London, joined by some fantastic guests to discuss some of the interesting fintech and financial services stories of the week.
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1047. Insights: Can you launch a start-up in 2026? Live from J.P. Morgan Payments
Recorded live from J.P. Morgan’s e-commerce and fintech forum, 11:FS CEO David M. Brear is joined by an all-star panel to tackle a deceptively simple question: can you still launch a startup in 2026?
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1046. News: Revolut is a bank, Lloyds wants to be a fintech - we're just as confused as you
Host Benjamin Ensor - Director of Research and Strategy at 11:FS is joined by some great guests to discuss the biggest stories from the world of financial services over the past week.
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1045. Insights: Has the banking battlefield evolved - and is Revolut built for it?
For years, banking has been framed as a battlefield: incumbents defending their turf while fintech challengers attack with better tech and customer experience. But in 2026, that picture may have changed.
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1044. News: International Women’s Day: Why the future of wealth is female - and how fraud disproportionately affects women
Host Laura Watkins (Director of Media and Marketing at 11:FS) is joined by a brilliant panel to unpack these topics before diving into some of the biggest fintech stories of the week.
Banks are losing the loyalty game | 11:FS Explores
Hey, banks! This might sting a bit. You’re getting loyalty all wrong - and it’s costing you customers. But all is not lost!
3 ways AI is shaking up UX in financial services | 11:FS Explores
The entire world is buzzing about AI, and that ain't changing anytime soon. But as AI becomes more integrated into our daily lives, what impact will it have on financial services and how people interact with them?
What are fintechs? - Decoding: Banks
Ever wanted to know what’s going on behind the scenes every time we make a payment?
How does banking regulation work? - Decoding: Banks
Regulation is essential. It stops banks from going bust or behaving badly.
How has software evolution influenced banking? - Decoding: Banks
The invention of the computer revolutionised banking in the 1950s.
How does lending work? - Decoding: Banks
Lending has been around for thousands of years and is one of the cornerstones of banking.
How can traditional banks win on the banking battlefield? - Decoding: Banks
They're down, but they're not certainly not out.
How do card networks operate? - Decoding: Banks
Mastercard and Visa are the two biggest credit card networks in the world.
How has the banking battlefield evolved? - Decoding: Banks
We kick off our Decoding: Banks series with a look at the banking landscape today and how we got here.
11:FS Explores: Legacy banking systems ft. David M. Brear
David M. Brear, our 11:FS CEO, takes us through legacy technology within banks - but of course, with a really cool Lightboard.
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Insights: The future of Revolut with UKCEO Francesca Carlesi
The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...
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Insights: The future of Revolut with UKCEO Francesca Carlesi
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Insights: The future of Revolut with UKCEO Francesca Carlesi
The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...
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Insights: The future of Revolut with UKCEO Francesca Carlesi
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Insights: The future of Revolut with UKCEO Francesca Carlesi
