We all employ a user-centred design (UCD) approach to inform what products we build and how they should work, but all that customer insight gives us one oft-overlooked learning: the actual language customers use to speak about their problems.
Up until recently, if you wanted to launch a financial product, you either had to work directly with the deep financial infrastructure yourself or use a core banking system, which has all sorts of rules and parameters, to interact with the financial infrastructure.
Every Thursday, Leda Glyptis, 11:FS Chief of Staff creates #LedaWrites. This week she turns her attention to why mistakes are wonderful things.
Every Thursday, Leda Glyptis, CEO of 11:FS Foundry creates #LedaWrites. This week she reflects on CTOs and why the best ones are like knights in shining armour.
Every Thursday, Leda Glyptis, 11:FS Chief of Staff creates #LedaWrites. This week she turns her attention to self-fulfilling prophecies and dead fish.
Every Thursday, Leda Glyptis, 11:FS Chief of Staff creates #LedaWrites. This week, she discusses how core banking is changing her life for the better.
It’s been quite a hectic few months but I’m delighted to say that our investment partner and first client for 11:FS Foundry, DNB, has committed new funding and to building new services on the platform, with an initial focus on loans. But this is just the start, as we continue conversations around other value chains to define how and where 11:FS Foundry can deliver significant benefits to other areas of its business.
Every Thursday, Leda Glyptis, 11:FS Chief of Staff creates #LedaWrites. This week she returns to the theme of holding yourself accountable and moving to the Big Top.
I was recently asked whether digital transformations meant partnerships will become obsolete. In fact, I think quite the opposite - banks who don’t use partnerships will become obsolete.
Software has been around for some time, but it was the explosion of mobile phones that changed the dynamic and timeline of building new products. In Europe alone, fintech app usage is up 72% since the start of the pandemic. This is taken from our Unfiltered newsletter. Subscribe now for a no BS, uncensored analysis of fintech news and hot topics delivered to your inbox each fortnight.
It’s Valentine’s Day. Obvious opening statement for a blog published on February 14th but on the off chance you forgot, you might want to bookmark this blog, run and buy a card. I’ll be here when you get back.
If you create a service that can be put in an app or on a website then it should be an API.
Ever wondered about the difference between digital and digitised financial services?
If you missed Part 1 of this 2 part piece then you can catch it here and catch up with the rest of the class: BaaP (Banking as a Platform) Part 1 – Why haven’t we seen a banking platform play?
The opportunity to change the way we deliver financial services is changing as new channels, products and partnerships are being explored. Banking as a Platform (BaaP) is one of the alternatives.By me, David M. Brear, CEO and Co Founder at 11:FS and Pascal Bouvier, Venture Partner at Santander InnoVentures
The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...
The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...