digital transformation

Dave Bruno, Co-Founder at YNOME and Head of WM Innovation at UBS, explains how digital can scale wealth management for everyone.

A three-part series by 11:FS Non-Executive Director, Lisa Gansky Last week Lisa discussed how to become truly digital you must take a leap of faith, ask questions, make a mess and ultimately shake up business models completely. True transformation must fully pervade an organisation’s culture; it must be far more than just a project. Read part 2 in full here

Should I sell my cryptocurrency? Is all hope lost? Will Bitcoin die? If you were fast asleep, and then suddenly your bed accelerated at high speed, before going upside down and doing loops. You'd be pretty shocked, right? I mean, my dreams can be pretty out there at times but I mean like your actual bed moving like a rollercoaster.

A three-part series by 11:FS Non-Executive Director, Lisa Gansky Last week Lisa discussed how becoming truly digital requires a leap of faith, to boldly go where no one else has yet gone, even if it seems crazy at the time, and to ignore basic human instinct asking how? where? how long? how far? She outlined the three steps on the journey: The Digital Makeover – ask never ending questions if you want to evolve The Joy of Decoupling – refashioning process and perspective Is That Even Legal? – Innovation that completely redefines norms Read part 1 in full here

Lloyds Bank announced last week that as of November 2017 it will scrap all prearranged overdraft charges in a huge fee and charges shakeup, reducing them to just one overdraft rate. Customers who get overdrawn, regardless of the overdraft arrangement they took out, will be charged 1p per day for every £7 they are overdrawn. We discuss the repercussions of this shakeup.

In her latest column for Forbes, 11:FS Head of Research Sarah Kocianski analyses Chime's recent outages and challengers' reliance on third-party processors.

Lesley-Anne Vaughan, Director of MiLA Consulting and Co-Creator of M-PESA, Vodafone’s famed mobile money transfer service, has been dedicated to mobile money and mobile financial services in emerging markets since 2005. Here, she shares how M-PESA transformed from a microfinance product to a revolutionary service that’s changed Kenya’s infrastructure, increased financial inclusion, and earned the majority of the market for mobile money transfers.

Africa is a vast continent, with huge distances between cities, large populations, and availability of financial services varying by country. Western tech startups and businesses often think of Africa as a complex and problematic place to launch products because of the lack of infrastructure – but that’s where the opportunity lies. Here are some great examples of innovation coming out of Africa that FinTech players globally should pay attention to.

When it comes to managing bills and expenses, there’s a variety of products available on the market. Some are not amazing, others are good, but there is still a gap for an offering tailored to student needs.

Spending billions on digital transformation – and bragging about it – seems to be the only game in town for large incumbent banks. But this spending hasn’t paid off, and financial institutions continue to battle a heavy fixed-cost base. You know digital transformation is critical, so how do you convince an incumbent bank’s CFO and CxOs that digital transformation doesn’t have to cost billions or take decades?

In the past decade, the banking industry has seen an incredible amount of innovation and disruption. New entrants like Monzo in the UK and Nubank in Latin America are finally taking on the incumbents that, for decades, were impossible to challenge.

Fintechs can’t hire product marketers quick enough at the moment. If you’re new to the marketing game and looking to become a specialist rather than a generalist, then it’s probably one of the most interesting areas to specialise in right now.

Lately I’ve noticed a few banks and fintechs wanting to “get started designing screens right away”. It seems great, but building the wrong thing is worse than building nothing at all.

I was recently asked by a client: ‘how do I hire a design team?’

When people start explaining how technology can be used to modernise financial services their language instantly becomes fraught with acronyms, buzzwords, and idioms that can make little sense to those both inside, and especially, outside the industry.We have a hunch sometimes people do this to appear smart but we need to do more research!