
Biggest nothing-statement of the year: onboarding is important. As I recently covered here, over 50% of digital retail banking customers got bored and switched off before they’d finished in 2020. Not a great stat.

InsurTech is an industry that’s really taken off in the last few years with many different tech and AI developments and new challengers springing up, as talent breaks away from incumbents to go it alone. We thought it was the perfect time to discuss all the new developments in a brand new podcast.

Despite attempts to portray the opposite, traditional financial organisations are struggling to innovate. In fact in many cases they are having to spend a fortune simply to stand still. As we highlighted in our recent report, this is due to three principal reasons:

Picking apart the week on the Fintech Insider News show alongside hosts Sarah Kocianski and David M. Brear are Lucy Woolfenden, Marketing Director at Yolt and Pol Navarro, Digital Innovation Director at TSB. Sarah also catches up with Alex Park, Digital Director at Metro Bank for a one to one interview. Listen here for the episode in full, stream it below or read on for extra insights.

Our third After Dark event was a our 2017 wrap up Christmas Special – a festive fintech event, looking back on the last year in the industry, and looking forward to 2018, with some very special guests, and the return of the Fintech Wall of Emoji!

Welcome to our new series, where each month an 11:FS designer will share their favourite design moments from financial services + interesting reads.

It’s been a wild week for fintech news as conference season kicks off with Philip Hammond’s speech at the IFTC including robots taking over regulations and bridges to other continents. Picking apart the week on the Fintech Insider News show alongside hosts Ross Gallagher and Simon Taylor are Helene Panzarino, Managing Director at Rainmaking Colab, Monty Munford, journalist and found of agency Mob76, and Ryan Garner. Listen here for the episode in full, stream it below or read on for extra insights.

Taking us back to the bay of San Francisco, I’m recapping the hippest edition of After Dark we’ve ever done. Listen back here or stream below as Sam and Doug are joined by a panel of special guests for insights into some of the most surprising and interesting stories of the week and a look into the Bay area. Sat in surprisingly comfy seats, with good drinks, amazing guests, and an even better audience we’re ready to start the show.

Fintech is constantly evolving and creating new ways to deliver a positive customer experience. But if they can do it, surely everyone else can too?

I’m recapping the best, brightest, and boldest live show Fintech Insider: After Dark has ever done. Listen back here or stream below as Simon, Ross, and Sarah, are joined by a panel of special guests to tackle the biggest and silliest stories of the week. Equipped with drinks, guests, party hats, and an enthusiastic audience we’re ready to start the show.

🚨 Breaking news: what happens when two (crowdfunders) become one 🚨 The UK’s two largest crowdfunding platforms, Seedrs and Crowdcube, have announced their intention to merge. While it’s still subject to competition authority approval, this marks a significant shift in the crowdfunding landscape. But does crowdfunding have a future? Is it just a glorified form of marketing? Or is it a new asset class and the key to financial inclusion for the masses to get involved in early-stage investing?

Picking apart the week on the Fintech Insider News show alongside hosts Simon Taylor and Ross Gallagher are Carrie Osman, CEO and founder of Cruxy, Ali Paterson, Editor of Fintech Finance, Amelie Arras, Marketing Director of Adastra Marketing, and Veronique Constans, Programme Manager at 11:FS. Listen here for the episode in full, stream it below or read on for extra insights.

“Digital is a small team sport” is a phrase we often use at 11:FS: you’ll hear us say it in keynotes, in pitches and on the podcast. But what do we really mean?

Following hot on the heels of International Women’s Day yesterday, we have some fantastic insights from some leading women in UK fintech. I spoke to Rachel Kent – Head of Global Financial Institutions Sector, Hogan Lovells; Wendy Jephson – Co-founder & Chief Behavioural Specialist, Nasdaq Sybenetix; Sophie Bialaszewski – Head of Innovation, Lloyds Banking Group, Adizah Tejani, Marketing Director at Token, Inc; and Min Teo – VP of Operations, Yoyo Wallet. Listen to the interviews in full on Fintech Insider here or stream them below.

In this Q&A with Jimmy Williams, CEO and co-founder of Urban Jungle we discuss using technology to enhance transparency in home and contents insurance.

About this episode: Host Kate Moody - Customer Strategy Director at 11:FS - is joined by some great guests to discuss the biggest stories from the world of financial services over the past week. This week's guests: Clare Black - COO at C

Starting a fintech has never been easier but has building a successful one ever been harder? Host David M. Brear is joined by Fatbardha Rino, CEO of Jet Bank, and Herbie Wildwood, Founder of Legacy, to explore what it really takes to build

Host Laura Watkins - Director of Media and Marketing at 11:FS - is joined by some great guests to discuss the biggest stories from the world of financial services over the past week.

About this episode: For years, financial wellness has focused on helping people become better at managing their money. But what if the next generation of financial products could take some of that burden away entirely? Host Ross Gallagher

Host Ross Gallagher - Head of Consulting at 11:FS - is joined by some great guests to discuss the biggest stories from the world of financial services over the past week.

About this episode: For many founders, selling a company is seen as the finish line. But some of the biggest financial decisions around an exit happen long before the deal is done - so why does wealth management so often arrive too late?

Host Benjamin Ensor - Director of Research and Strategy at 11:FS - is joined by some great guests to discuss the biggest stories from the world of financial services over the past week.

Buying a home is one of the biggest financial decisions most people will ever make. Yet despite years of digital innovation, the experience remains fragmented, stressful and surprisingly analogue.

Host Kate Moody - Customer Strategy Director at 11:FS - is joined by some great guests to discuss the biggest stories from the world of financial services over the past week.

For years, neobanks competed by offering better banking experiences. Now, the biggest players are expanding into investing, AI-powered financial guidance, wealth management and premium services—areas once dominated by private banks.

Host Laura Watkins - Director of Media and Marketing at 11:FS - is joined by some great guests to discuss the biggest stories from the world of financial services over the past week.

In this episode, with partnership with Sage, we're exploring why running a business still feels harder than it should—and how embedded experiences are changing that. Host Kate Moody, Customer Strategy Director at 11:FS, is joined by Gordon Stuart, SVP of Embedded Services at Sage, Emma Campbell, Chief Banking Officer at @One.io, and Sarah Kocianski, fintech consultant and analyst.

Host Benjamin Ensor - Director of Research and Strategy at 11:FS - is joined by some great guests to discuss the biggest stories from the world of financial services over the past week.

Robinhood has just unveiled one of the biggest product launches in its history, centred around a bold vision for Borderless Markets. From tokenised stocks and ETFs to Robinhood Chain and AI-powered investing, the company is betting that the future of finance will be tokenised, intelligent and increasingly autonomous.

Host Ross Gallagher - Head of Consulting at 11:FS - is joined by some great guests to discuss the biggest stories from the world of financial services over the past week.

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...


The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

