
Biggest nothing-statement of the year: onboarding is important. As I recently covered here, over 50% of digital retail banking customers got bored and switched off before they’d finished in 2020. Not a great stat.

InsurTech is an industry that’s really taken off in the last few years with many different tech and AI developments and new challengers springing up, as talent breaks away from incumbents to go it alone. We thought it was the perfect time to discuss all the new developments in a brand new podcast.

Despite attempts to portray the opposite, traditional financial organisations are struggling to innovate. In fact in many cases they are having to spend a fortune simply to stand still. As we highlighted in our recent report, this is due to three principal reasons:

Picking apart the week on the Fintech Insider News show alongside hosts Sarah Kocianski and David M. Brear are Lucy Woolfenden, Marketing Director at Yolt and Pol Navarro, Digital Innovation Director at TSB. Sarah also catches up with Alex Park, Digital Director at Metro Bank for a one to one interview. Listen here for the episode in full, stream it below or read on for extra insights.

Our third After Dark event was a our 2017 wrap up Christmas Special – a festive fintech event, looking back on the last year in the industry, and looking forward to 2018, with some very special guests, and the return of the Fintech Wall of Emoji!

Welcome to our new series, where each month an 11:FS designer will share their favourite design moments from financial services + interesting reads.

It’s been a wild week for fintech news as conference season kicks off with Philip Hammond’s speech at the IFTC including robots taking over regulations and bridges to other continents. Picking apart the week on the Fintech Insider News show alongside hosts Ross Gallagher and Simon Taylor are Helene Panzarino, Managing Director at Rainmaking Colab, Monty Munford, journalist and found of agency Mob76, and Ryan Garner. Listen here for the episode in full, stream it below or read on for extra insights.

Taking us back to the bay of San Francisco, I’m recapping the hippest edition of After Dark we’ve ever done. Listen back here or stream below as Sam and Doug are joined by a panel of special guests for insights into some of the most surprising and interesting stories of the week and a look into the Bay area. Sat in surprisingly comfy seats, with good drinks, amazing guests, and an even better audience we’re ready to start the show.

Fintech is constantly evolving and creating new ways to deliver a positive customer experience. But if they can do it, surely everyone else can too?

I’m recapping the best, brightest, and boldest live show Fintech Insider: After Dark has ever done. Listen back here or stream below as Simon, Ross, and Sarah, are joined by a panel of special guests to tackle the biggest and silliest stories of the week. Equipped with drinks, guests, party hats, and an enthusiastic audience we’re ready to start the show.

🚨 Breaking news: what happens when two (crowdfunders) become one 🚨 The UK’s two largest crowdfunding platforms, Seedrs and Crowdcube, have announced their intention to merge. While it’s still subject to competition authority approval, this marks a significant shift in the crowdfunding landscape. But does crowdfunding have a future? Is it just a glorified form of marketing? Or is it a new asset class and the key to financial inclusion for the masses to get involved in early-stage investing?

Picking apart the week on the Fintech Insider News show alongside hosts Simon Taylor and Ross Gallagher are Carrie Osman, CEO and founder of Cruxy, Ali Paterson, Editor of Fintech Finance, Amelie Arras, Marketing Director of Adastra Marketing, and Veronique Constans, Programme Manager at 11:FS. Listen here for the episode in full, stream it below or read on for extra insights.

“Digital is a small team sport” is a phrase we often use at 11:FS: you’ll hear us say it in keynotes, in pitches and on the podcast. But what do we really mean?

Following hot on the heels of International Women’s Day yesterday, we have some fantastic insights from some leading women in UK fintech. I spoke to Rachel Kent – Head of Global Financial Institutions Sector, Hogan Lovells; Wendy Jephson – Co-founder & Chief Behavioural Specialist, Nasdaq Sybenetix; Sophie Bialaszewski – Head of Innovation, Lloyds Banking Group, Adizah Tejani, Marketing Director at Token, Inc; and Min Teo – VP of Operations, Yoyo Wallet. Listen to the interviews in full on Fintech Insider here or stream them below.

In this Q&A with Jimmy Williams, CEO and co-founder of Urban Jungle we discuss using technology to enhance transparency in home and contents insurance.

Millions of people need support managing their money, but financial services aren't always designed to make that easy, safe or accessible. So what needs to change?

Host Ross Gallagher- Head of Consulting at 11:FS - is joined by some great guests to discuss the biggest stories from the world of financial services over the past week.

As AI becomes another interface between customers and their money, could banks lose their place at the centre of the financial relationship?

Welcome to this week’s Fintech Insider News podcast, where host Benjamin Ensor is joined by expert guests to unpack the biggest fintech and financial services stories of the week - and, for this week only, a little bit of theatre, darlings.

About this episode: US banking customers have more choice than ever. But does more choice mean better banking? Host Benjamin Ensor is joined by Joe Colchester, Head of Product at 11:FS Pulse, and Oliwia Wasik, Product Manager and Benchmar

About this episode: Host Laura Watkins - Director of Media and Marketing at 11:FS - is joined by some great guests to discuss the biggest stories from the world of financial services over the past week. This week's guests: Sadra Hossein

About this episode: Moving countries has never been easier. But what happens when your financial identity doesn’t move with you? Host Benjamin Ensor is joined by Merusha Naidu, Global Head of Partnerships at Paymentology, Ibrahim Oladele

Our expert host David M. Brear, CEO at 11, and co-host Kate Moody, Customer Strategy Director at 11, present a very special edition of Fintech Insider News live from Village Underground in London.

Subscription banking is growing – but what makes customers willing to pay for something they’ve traditionally expected for free?

Host Ross Gallagher - Head of Consulting at 11:FS - is joined by some great guests to discuss the biggest stories from the world of financial services over the past week.

In this episode of Fintech Insider, in partnership with J.P. Morgan, host Benjamin Ensor is joined by Amy Eckhoff and Ross Webster from J.P. Morgan, alongside Nium’s Heather O'Gorman, to explore what liquidity management looks like in an increasingly real-time financial system.

Host Benjamin Ensor - Director of Research and Strategy at 11:FS - is joined by some great guests to discuss the biggest stories from the world of financial services over the past week.

Gen Z is often told it needs to get better with money. But with younger people facing a very different economic reality, does Gen Z really have a financial literacy problem — or does financial services have a Gen Z problem?

Host Kate Moody - Customer Strategy Director at 11:FS - is joined by some great guests to discuss the biggest stories from the world of financial services over the past week.

Starting a fintech has never been easier but has building a successful one ever been harder? Host David M. Brear is joined by Fatbardha Rino, CEO of Jet Bank, and Herbie Wildwood, Founder of Legacy, to explore what it really takes to build

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...


The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

