Learn about the latest FS trends and news, from industry experts.

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After Dark

You’re building the first banking ecosystem on Mars. Where do you begin?

For this edition of After Dark, the live recording of our Fintech Insider podcast, we went for something a little bit different. Presenting After Dark: Starting from scratch, the short story... Check out the video here.

4min read
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UX

4 onboarding journeys from exciting Australian fintechs

Onboarding is an essential part of the user experience. Last year, over 50% of customers applying for digital retail banking threw in the towel before they’d finished.

3min read
Article
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Apps

Why finbot accessibility will make you the next industry disruptor

Finbots are financial chatbots that, at the lowest level, can answer customer questions and perform basic tasks such as providing account balances or updating personal information.This article was written by Jilly Li - an Eleven intern who recently spent an action-packed six weeks in the Consulting and Research team. Alongside conducting customer research, identifying market opportunities and learning all about the business, she also wrote this awesome article. If you’re passionate about changing the fabric of financial services, check out our careers page.

3min read
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Debt

US fintechs using design to create impactful savings products

Credit cards are a mainstay of American life. As many parents teach their kids, using a credit card responsibly from a young age can lead to both financial and practical benefits later in life, such as better rates on loans and greater access to housing.

4min read
Article
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Org Design

Tried and tested org design: learnings to help you find the right strategy

In this guest blog, Rafael Plantier - country manager for the UK and Ireland at Tink, discusses the results of their latest research into the status of European bank's APIs, two months on from the PSD2 deadline.

3min read
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Change Management

Agile isn’t the silver bullet you thought it was

When seventeen self-professed ‘organisation anarchists’ sat down one day in the Wasatch Mountains of Utah, they probably didn’t realise the extent to which their words would impact the world. A sea change in management thinking, scores of new words added to the global lexicon and widespread shunning of old methodologies – the Agile Manifesto was the early trumpet call which heralded the phenomenal rise of global tech giants. This is taken from our Unfiltered newsletter. Subscribe now for a no BS, uncensored analysis of fintech news and hot topics delivered to your inbox each fortnight.

3min read
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Product

Design drill down #3

In this design drill down, we’re looking at products and services that have gone back to the drawing board to solve a problem in a new innovative way.

3min read
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Product

Building a bank? Here’s why you should use Kotlin

Backend development for greenfield banking requires a special set of needs. We use Kotlin as our programming language. Here’s why.

4min read
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Culture

Org design isn't a people chart, it's the foundation of a good company culture

2017 is drawing to a close, it’s been an amazing year for fintech and banking, there’s been so many changes, new companies, products, services and innovation across the industry. For a full rundown of the best (and worst) stories from 2017, listen to our After Dark Christmas Special where we recap the whole year. However, as 2018 is fast approaching, we’re looking ahead and getting some predictions in for the next year. We asked the 11:FS co-founders and team and our Fintech Insider News community what they thought would be the big themes of 2018. The biggest topics were as follows:

4min read
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Awards

11:FS wins the three-peat at the British Bank Awards

I am a big basketball fan. It was my love, my passion, before I really even knew what financial services was. Back then my life was focused on how good my crossover was, how clean my kicks were and whether I could dunk rather than whatever it is I do today as the CEO of 11:FS!

3min read
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Engineering

Why we decided to build an operating system

Up until recently, if you wanted to launch a financial product, you either had to work directly with the deep financial infrastructure yourself or use a core banking system, which has all sorts of rules and parameters, to interact with the financial infrastructure.

3min read
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Unfiltered

Want to build better customer solutions? Ask better questions

With 11:FS Pulse you can.

3min read
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Design

Design drill down #2

In our third design drill down, we’re looking at how new approaches to insurance can bring innovative uses of technology, turn claim making into an enjoyable experience and bring a fresh perspective to big life decisions.

3min read
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Cloud

What FS companies are getting wrong with their cloud based solutions

After a busy year in crypto, 11:FS co-founder Simon Taylor checks in on his 2019 predictions to see what he got right and what he missed.

3min read
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Diversity

Diversity and inclusion at 11:FS

GDPR, MiFID II, Solvency II, SCA, PSD2, Brexit… The past decade has been pretty hard on Compliance teams if not only for all the acronyms they need to remember.

4min read
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Insurtech Insider

63. Renters insurance: Does coronavirus make people insure differently?

Sarah Kocianski and Nigel Walsh are joined by some wonderful guests to talk about insurance in the rental market and how COVID-19 might be changing it all. All this and much much more on today's Insurtech Insider!

42min listen
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Fintech Insider

414. Interviews: Nova Credit - scoring, covid crisis and celebrity funding

Sam Maule is joined by Nova Credit co-founder and COO, Nicky Goulimis, to talk about underbanked immigrant communities, the changes that come with a global health crisis and the future of credit.

42min listen
podcast
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Fintech Insider

Fintech Insider USA: Alex Sion, Citi Ventures (S1E6)

Welcome to the last episode Fintech Insider USA, brought to you by 11:FS! This is Fintech Insider USA where our host Sam Maule is joined by the movers and shakers in the US fintech industry. In today's episode, Sam is joined by Alex Sion at Citi Ventures!

20min listen
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Fintech Insider

Fintech Insider USA: Derek Joyce, Klarna (S1E5)

Welcome to a brand new show brought to you by 11:FS! This is Fintech Insider USA where our host Sam Maule will be joined by the movers and shakers in the US fintech industry. In today's episode, Sam Maule is joined by Derek Joyce at Klarna!

29min listen
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Fintech Insider

Fintech Insider USA: Matt Burton, QED (S1E4)

Welcome to a brand new show brought to you by 11:FS! This is Fintech Insider USA where our host Sam Maule will be joined by the movers and shakers in the US fintech industry. In today's episode, Sam Maule is joined by Matt Burton at QED Ventures!

38min listen
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Fintech Insider

Fintech Insider USA: Michael Schlein, Accion (S1E3)

Welcome to a brand new show brought to you by 11:FS! This is Fintech Insider USA where our host Sam Maule will be joined by the movers and shakers in the US fintech industry. In today's episode, Sam Maule is joined by Michael Schlein at Accion!

31min listen
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Fintech Insider

Fintech Insider USA: Lowell Putnam, Plaid (S1E2)

Welcome to episode 2 of Fintech Insider USA where our host Sam Maule will be joined by the movers and shakers in the US fintech industry. In today's episode, Sam Maule is joined by Lowell Putnam at Plaid!

18min listen
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Fintech Insider

Fintech Insider USA: New York Fintech Week (S1E1)

Welcome to a brand new show brought to you by 11:FS! This is Fintech Insider USA where our host Sam Maule will be joined by the movers and shakers in the US fintech industry. Stay tuned for some incredible interviews with some of the brightest and the best from the New York Fintech Scene.

48min listen
31
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Insurtech Insider

Insurtech Insider Episode 31: Weird Claims and 2019 Predictions

On the latest festive episode, we're doing something a little different. Sarah, David and Nigel sit down with Oliver Ralph to talk about some very strange claims this year and make a few predictions about insurtech next year.

53min listen
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Insurtech Insider

InsurTech Insider: Episode 16. Pet insurance

David's back and he joins Sarah and special guest Oke Eleazu to discuss all things pet insurance as well as some of the top insurance news.

44min listen
13
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Insurtech Insider

Insurtech Insider Episode 13: Vehicle Insurance Model Disruption

On the latest episode of Insurtech Insider, Sarah and Nigel are joined by insurtech insiders to give you the very latest in insurtech. Joining our hosts are Freddy Macnamara, CEO of Cuvva, Tobi Taupitz, CEO and Founder of Laka, and David Williams, Technical Director at AXA.

43min listen
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Insurtech Insider

Insurtech Insider Episode 12: London Market Disruption

On today’s episode, Sarah and Nigel are joined by a cavalcade of insurtech insiders to give you the very best in insurtech roundtable discussion. Will Thorne, Innovation Leader at The Channel Syndicate, Oliver Ralph, Insurance Correspondent at The Financial Times, Bernadine Bröcker Wieder, Co-Founder & CEO, Vastari and Alex Hearn, Managing Director at Slipcase.

39min listen
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Insurtech Insider

InsurTech Insider Episode 11: Cyber Insurance + Lemonade CEO interview

On today's episode, David and Nigel were joined by Hiscox's Gareth Wharton and Zurich's Thomas Clayton. We also bring you an awesome interview with the CEO of Lemonade, Daniel Schreiber!

55min listen
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Insurtech Insider

InsurTech Insider Episode 10: Connected Homes

On today's episode we were joined by a plethora of insurance wizards to discuss Connected homes. Zurich head of market management Arslan Hannani, Cocoon co-founder Colin Richardson, PolicyCastle co-founder Kristian Feldborg and Fing head of business development Patrizia Cozzoli. How are IOT and data going to change a fragmented retail market with regards to insurance?

58min listen
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Insurtech Insider

InsurTech Insider Episode 9: Insurance on a Blockchain - the Blockchain Insider Takeover!

In this very special show, we let our sister podcast Blockchain Insider takeover the mics, as Simon Taylor leads a roundtable focusing on blockchain and insurance and the different opportunities and ways of thinking that can be tapped into using smart contracts and DLT, while co-host Colin G Platt interviews Stephan Karpischek, Co-founder of Etherisc, who are building decentralized insurance applications.

1h01 listen
Video
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Lending

Jeff Keltner from Upstart on what the future of lending will look like | Spotlight

What does the future hold for lending? Live from Lendit USA 2022.

24min watch
Video
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UX

What is UX and what makes UX good? 11:FS Explores

Will banks exist in 100 years?

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Open Banking

What is Open Banking? | 11:FS Explores

In this episode of 11:FS Explores, Adam Davis picks apart Open Finance, and what we have to look forward to if this technology became a reality.

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What Griffin are going to do now they have their banking licence with CCO Adam Moulson | Spotlight

Inclusive design is a mindset and a process that suggests that you should bring as many people as possible - and the most diverse of voices that you can - into your product design product process, so that you're being truly inclusive. It's designing with people rather that just at them. Charlotte Fereday, Product Director, Ventures, explains what inclusive design is, why it's important, how you can design more inclusively, and answers - how possible is truly inclusive design?

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Unleashing creativity! A case study on sparking innovation with Bidyut Dumra from DBS | Spotlight

On this episode of Spotlight, 11:FS Crypto Global Strategy Director, Mauricio Magaldi is joined by Ramp Network Co-Founder and CEO, Szymon Sypniewicz. In today's chat, the pair discuss Szymon's career, the current regulatory landscape in crypto, and what the future might hold when it comes to widespread crypto adoption.

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Security

Kenneth Hart from Snowdrop Solutions on how data enrichment increases trust | Spotlight

In this 11:FS Explores: Lightboard Edition, Vaughan Shaman takes us through how asynchronous systems work, their advantages, and how they can remove potential bottlenecks.

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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

1h2 listen
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen