Learn about the latest FS trends and news, from industry experts.

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The one thing user-centred design often forgets

"Mastercard to push up fees for UK purchases from EU" was the headline we all wanted to see last month amid lockdowns, vaccine shortages and Brexit debacles.

4min read
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UBS

Banks, mergers, and missed opportunities

In the wake of UBS’ takeover of Credit Suisse, we’ve been thinking a lot about the impact that mergers and acquisitions (M&A) have on technology and architecture.

4min read
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AI

ChatGPT can revolutionise customer support and financial literacy across the globe

ChatGPT is unavoidable. Everyone has an opinion on it, but we haven’t yet scratched the surface of what it could unleash for financial services. Big banks are already turning their backs on it, but are they making a huge mistake?

3min read
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The best fintech marketing teams let fires burn

A banker keen to stay under the radar has written us another insider’s perspective on where problems and their solutions are found in incumbent banks. The Stigcumbent, who you’ll remember from their insight on TSB and Open Banking APIs, has returned. Read on to discover just where the problems and solutions in every bank live…

3min read
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11:FS business update

3min read
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Blockchain

The future of crypto? On-chain and independently verified

If you change how money moves, you change the world. Money touches everything. Want to build a school? You need money. Want to prevent unsustainable business models? Want to prevent human trafficking? Manage the money flow.

2min read
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Fintech Insider

Why the world needs to know more about local fintech

Every day on our podcasts, our social forums, videos, and events, we have the privilege of talking to the founders, the builders, the passionate people shaping the future of financial services.

2min read
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Underbanked

Can neobanks reach the underbanked in Eastern Europe?

I wrote about the underbanked phenomenon in Eastern Europe a few weeks ago. Mainly I talked about which basic services are used, not used, and why.

4min read
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Blockchain Insider

What are our crypto predictions for 2023?

Happy 2023, fintech fans!

3min read
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Underbanked

Why is Eastern Europe so underbanked?

While chatting with my grandma on my annual trip to Romania this year, I had an epiphany. She is underbanked! So is my mom, uncle, cousin, and neighbour - you get the gist.

4min read
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Fintech Insider

What are our fintech predictions for 2023?

I recently sat down with Rhian Lewis, co-founder of Count My Crypto and Sara Walker from IG to discuss which cryptocurrencies could come close to bitcoin. Take a look at some of the points we covered below, or head over to IG to watch the full interview.

4min read
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Unfiltered

The future is now: how AI will completely disrupt the customer experience

The AI revolution is reshaping financial services with the force of a category-five hurricane. The seismic shifts it’s creating are palpable, with generative AI standing at the forefront of this transformation.

3min read
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11:FS Pulse

4 fintechs and their winning social features

Once upon a time, social media and finance apps might’ve seemed like strange bedfellows.

3min read
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Unfiltered

What's needed for the next evolution of climate fintech?

COP 27 came and went last month. It’s now time to look back at what happened and what still needs to happen. What can the climate fintech industry in particular reflect and iterate on as we head into 2023?

4min read
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Unfiltered

How early-stage investors can navigate the most chaotic economy in living memory

Mortgages and ancient sex positions aren’t two things you’d usually put together (or want to read about at the same time, for that matter). But digital mortgage broker Habito has ripped up the rulebook and created a Mortgage Kamasutra book in its place. And we can’t help but respect them for it.

3min read
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Blockchain Insider

182. News: SEC crypto blitz, Coinbase launches L2 "Base" and Spotify is dipping its toes in NFTs

EL. EF. GEE. Today we bring you: SEC lawsuit against Paxos over BUSD baffles crypto community, Coinbase launches L2 "Base", and Spotify is testing token-enabled music playlists. All this and much more on today's Blockchain Insider!

52min listen
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Fintech Insider

713. News: JP Morgan bans ChatGPT, while female founders are on the rise

Natwest’s Rose Review reveals record new firms founded by women, JP Morgan bans ChatGPT, and should you tip your landlord? – Benjamin Ensor is joined by some great guests, from Anthemis, Brite Payment, and Seccl, to talk about the most interesting stories in financial services over the last 7 days.

1h listen
712
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Fintech Insider

712. Insights: How does embedded finance make money?

David Barton-Grimley is joined by some great guests, from Ampla, Fiat Republic, and HSBC, to give examples of how embedded finance can find scale and make a profit.

45min listen
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Fintech Insider

710. News: Revolut tops app downloads – but is Chase coming for the crown?

Vexi raises to offer young Mexicans lower interest rate credit cards, gig workers denied equal opportunity to financial services, and BMO bank no longer has a den for Hubert the Harris Lion – Kate Moody and Benjamin Ensor are joined by some great guests, from Vexi and Rollee, to talk about the most interesting stories in financial services over the last 7 days.

1h listen
709
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Fintech Insider

709. Insights: How does financial services make it all about the customer?

Kate Moody is joined by some great guests, from 11:FS, Ramp, and Citi's DX10, to talk about how crucial customer centric design is to building better financial services.

50min listen
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Blockchain Insider

181. Insights: Bringing web2,5 to the masses - a WalletConnect case study

EL. EF. GEE. Today we bring you: a deep dive into web2.5 and our very first case study! On this show, we're taking a closer look at the current state of web 2.5, and the history and impact of WalletConnect on web2.5 and web3 advancements. All this and much more on today's Blockchain Insider!

49min listen
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Fintech Insider

708. News: Is Buy Now Pay Later regulation finally happening?

US fintech unicorn Alloy launches in the UK, Britain sets out legislation to regulate buy-now-pay-later credit, and CIBC encourages couples to talk about their finances this Valentine's Day – Benjamin Ensor and Amy Gavin are joined by some great guests, from Alloy, Klarna, and BetaKit, to talk about the most interesting stories in financial services over the last seven days.

1h listen
707
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Fintech Insider

707. Insights: Would you buy a home through a Super App?

David Barton-Grimley is joined by some great guests, from Pine, Proportunity, and Digital Cat Consultancy, to discuss the current struggles for first-time homebuyers and whether a Super App could ease the whole experience.

42min listen
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Fintech Insider

706. Focus: What's stopping Super Apps from succeeding outside Asia?

David M. Brear is joined by some great guests, from Visa, PaySky, and Careem, to really dig into the question: "What is stopping Super Apps from succeeding outside Asia?”

44min listen
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Fintech Insider

703. News: UK Government pulls plug on Tech Nation while Stripe sets deadline for IPO

Ross Gallagher and Kate Moody are joined by some great guests, from Atom Bank and Fintech Finance, to talk about the most interesting stories in financial services over the last 7 days, including: Tech Nation’s shutdown sparks fears for UK fintech, Stripe tells employees it will decide on an IPO within the next year, and 6-year-old boy spends $1k on Grubhub.

1h03 listen
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Fintech Insider

696. Focus: Can Open Finance ever be truly global?

David M. Brear is joined by Visa's Dan Roesbery - as well as guests from Wise and MX - for the inaugural episode of Fintech Insider Focus!

39min listen
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Fintech Insider

683. Insights: How does design help you compete on more than just price?

Ross Gallagher is joined by some great guests, from 11:FS, Zopa, and Lightyear, to talk about the impact of design in making a fintech product stand out in an increasingly crowded market.

40min listen
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Fintech Insider

Bonus: Disrupting the corporate and consumer divide, with Pagaya's Ashok Vaswani

L.F.G. Mauricio and Catherine bring you a fantastic conversation looking at what it means to be a digital creator today and the global community it creates, with two amazing digital creators taking part in the global Visa Creator Program. All this and much more on today's Blockchain Insider!

31min listen
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Blockchain Insider

175. Insights: Getting to the bottom of Decentralised Exchanges

We. Are. Here. Today we bring you: in this Insights show, we are going to be taking a look at the world of Decentralised Exchanges, aka DEXs. All this and much more on today's Blockchain Insider!

42min listen
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Fintech Insider

682. News: Would you bank with Twitter?

Ross Gallagher and Nicole Perry are joined by some great guests to talk about the most interesting stories in financial services over the last 7 days, including: Debite launches direct to bank payments for early-stage companies, Klarna brings its price comparison tool to Europe, and 11:FS hosts its inaugural awards.

1h04 listen
Video
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Inclusive design

What is inclusive design? 11:FS Explores

6min watch
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Decoding

What are fintechs? - Decoding: Banks

Ever wanted to know what’s going on behind the scenes every time we make a payment?

12min watch
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Decoding

How does banking regulation work? - Decoding: Banks

Regulation is essential. It stops banks from going bust or behaving badly.

12min watch
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Decoding

How has software evolution influenced banking? - Decoding: Banks

The invention of the computer revolutionised banking in the 1950s.

11min watch
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Lending

How does lending work? - Decoding: Banks

Lending has been around for thousands of years and is one of the cornerstones of banking.

11min watch
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Decoding

How can traditional banks win on the banking battlefield? - Decoding: Banks

They're down, but they're not certainly not out.

15min watch
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Decoding

How do card networks operate? - Decoding: Banks

Mastercard and Visa are the two biggest credit card networks in the world.

13min watch
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Decoding

How has the banking battlefield evolved? - Decoding: Banks

We kick off our Decoding: Banks series with a look at the banking landscape today and how we got here.

13min watch
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11:FS Explores: Legacy banking systems ft. David M. Brear

David M. Brear, our 11:FS CEO, takes us through legacy technology within banks - but of course, with a really cool Lightboard.

7min watch
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

1h2 listen
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen