How to manage financial products in Europe, NA, Asia, and beyond.

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Unfiltered

Chase UK could massacre the competition this year

With the new year picking up a head of steam, it’s time to turn our attention to the trends and themes set to shape financial services in 2023. Here at 11:FS, we’re more convinced than ever that UK banks are running out of time to address their core banking issues.

3min read
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Blockchain Insider

What are our crypto predictions for 2023?

Happy 2023, fintech fans!

3min read
Article
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Underbanked

Why is Eastern Europe so underbanked?

While chatting with my grandma on my annual trip to Romania this year, I had an epiphany. She is underbanked! So is my mom, uncle, cousin, and neighbour - you get the gist.

4min read
Article
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Fintech Insider

What are our fintech predictions for 2023?

I recently sat down with Rhian Lewis, co-founder of Count My Crypto and Sara Walker from IG to discuss which cryptocurrencies could come close to bitcoin. Take a look at some of the points we covered below, or head over to IG to watch the full interview.

4min read
Article
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Unfiltered

The future is now: how AI will completely disrupt the customer experience

The AI revolution is reshaping financial services with the force of a category-five hurricane. The seismic shifts it’s creating are palpable, with generative AI standing at the forefront of this transformation.

3min read
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11:FS Pulse

4 fintechs and their winning social features

Once upon a time, social media and finance apps might’ve seemed like strange bedfellows.

3min read
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Technology

Why is it so hard for FS companies to get tech right?

Getting tech right in banks is hard. We get this because our experts have worked in some of the biggest financial services institutions and experienced how things can be done differently. In this article, we’ll share some of the insights that we’ve learnt along the way.

4min read
Article
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Money management

4 fintechs fighting the cost-of-living crisis

Around the globe, millions are feeling the pinch as the cost-of-living crisis continues. The biggest fall in living standards since records began is forecast in the UK, while inflation rates are starting to cool after a tumultuous year across the pond.

3min read
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Crypto

It’s time for incumbents to invest in web3

One of the phrases you often encounter when reading things about mental health is "It's OK to not be OK." Whilst I get the sentiment, as someone who has been there, it really isn't OK. It sucks.

4min read
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Unfiltered

The next generation of financial services has to be truly inclusive

We all employ a user-centred design (UCD) approach to inform what products we build and how they should work, but all that customer insight gives us one oft-overlooked learning: the actual language customers use to speak about their problems.

3min read
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Funding

Financing for app and game developers isn’t fit for purpose

As I sit here trying to write something strictly about fintech, there’s only one thing on my mind: how important it is to have an employer that truly values pregnant employees.

3min read
Article
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FFG

How is fintech helping with customer stress?

Tottenham Hotspur are completely cashless (and trophyless) at their new stadium. Lionel Messi has launched the ‘Messiverse’ in partnership with blockchain platform Ethernity. Manchester City and Laybuy have teamed up to offer a Buy Now Pay Later (BNPL) service to fans. And that’s just the tip of the iceberg.

4min read
Article
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Sustainability

It's time for community investing to go mainstream

Despite the global economic climate, a lot of banks and fintechs have dipped their toes into the crypto waters in recent months.

3min read
Article
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Banking

Banks: it's time to break free of your legacy tech

You don’t have to spend much time in retail banking before you come across legacy systems - a catch-all term often used to explain why banks are so slow and unresponsive.

4min read
Article
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FCA

Changing the perception of insurance

I recently heard someone suggest that ‘insurance is just like gambling.’ Bit of a stretch, but I could see their point. Both are fundamentally risk-based, and it raised an interesting question - do you ever really ‘win’ in insurance?

5min read
663
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Fintech Insider

663. Insights: How have tech accelerators shaped fintech?

Benjamin Ensor is joined by some great guests, from Tech Nation, F10 and OakNorth, to explore the impact of tech accelerators on the fintech space.

47min listen
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Insurtech Insider

124. Insights: Building for trust and transparency in insurance

Nigel Walsh and John Bean are joined by a panel of guests from 11:FS and Maptycs to talk through the process of building trust and transparency in insurance. All this and much, much more on today's Insurtech Insider!

50min listen
655
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Fintech Insider

655. Insights: What does good crypto design look like?

David M. Brear is joined by some great guests, from Floor NFTs, Nestcoin and The Cryptocurrency Revolution, to discuss the design of crypto products for traditional finance audiences.

46min listen
653
podcast
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Fintech Insider

653. Insights: Making financial services accessible for people with disabilities

Ross Gallagher is joined by some great guests, from 11:FS, Sibstar, and Purple, to talk about you design financial services for people with disabilities.

40min listen
77
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Insurtech Insider

77. News: Lloyd's post-pandemic product review & Cover Genius' raise

Sarah Kocianski and Nigel Walsh are joined by a panel of guests to talk through the most interesting news from the insurance and insurtech sphere!

46min listen
469
podcast
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Fintech Insider

469. News: Who isn't launching a checking account?

Simon Taylor and Sarah Kocianski are joined by some great guests to talk about some of the most interesting stories of the last 7 days, including: Crowdcube and Seedrs' merge, the FCA’s new sandbox dedicated to overcoming coronavirus challenges, and Venmo launches a credit card, as Credit Karma launches a checking account.

1h listen
467
podcast
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Fintech Insider

467. News: Open Banking is working - but what comes next?

Sarah Kocianski and Ross Gallagher are joined by some great guests to talk about some of the most interesting stories of the last 7 days, including: Open Banking doubles its user base in 2020, Amazon's new payment method in the palm of your hand, and can Ping An rescue HSBC?

1h06 listen
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Insurtech Insider

Bonus: Interview: Louise Smith, Chief Digital Officer at Lloyd's of London

David Brear is joined by Lotanna Ezeike, Co-Founder and CEO at XPO, in this bonus episode to bust some myths about social media influencers, and challenge David's opinions from a few episodes back. Tune in to find out more!

29min listen
465
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Fintech Insider

465. News: FinCEN Files leak and NatWest carbon footprint tracker

Simon Taylor and Ross Gallagher are joined by some great guests to talk about some of the most interesting stories of the last 7 days, including: The FinCEN file leak, Tink continues path to European domination, and NationWide claps back again racism.

1h08 listen
463
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Fintech Insider

463. News: Can Alibaba Grab the SE Asian market?

Jason Bates and David Brear are joined by some great guests to talk about some of the most interesting stories of the last 7 days, including: Alibaba invest 3 BILLION in Grab, Klarna reaches an $11Bn valuation, and Microsoft dig up a data centre they buried underwater off the coast of Scotland 2 years ago.

1h03 listen
462
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Fintech Insider

462. Insights: How can public cloud drive business transformation?

David Brear is joined by some fantastic experts from IBM to discuss the opportunities that public cloud offer for business transformation in financial services.

43min listen
461
podcast
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Fintech Insider

461. News: Banks tackle deepfraud and RTGS collaborates with Microsoft

Sam Maule and Sarah Kocianski are joined by some great guests to talk about some of the most interesting stories of the last 7 days, including: RTGS Global rolls out stage 1 of liquidity visibility network in collab with Microsoft, banks work with fintechs to counter ‘deepfake’ fraud, and Paypal terminates accounts linked to a Russian influence operation.

1h11 listen
74
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Insurtech Insider

74. Digital transformation - Managing the hybrid

Sarah Kocianski and Nigel Walsh are joined by some amazing guests to talk through digital transformation in the insurance industry.

50min listen
458
podcast
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Fintech Insider

458. Insights: BaaS in the US - user experience is the basis of competition

Simon Taylor is joined by some great guests to talk about the growth and impact of banking as a service on financial services in the US. This week we're joined by Railsbank, Marqueta and Synapse.

47min listen
457
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Fintech Insider

457. News: Can JPMorgan disrupt the UK challenger bank market?

Sarah Kocianski and Jason Bates are joined by some great guests to talk about some of the most interesting stories of the last 7 days, including: Railsbank in talks to buy Wirecard UK, JPMorgan to [possibly] launch a UK digital challenger bank by 2021 and the UK's 800% surge of open banking payments during lockdown. All this and much more on today's show.

59min listen
Video
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Inclusive design

What is inclusive design? 11:FS Explores

6min watch
Video
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Decoding

How has software evolution influenced banking? - Decoding: Banks

The invention of the computer revolutionised banking in the 1950s.

11min watch
Video
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Lending

Jeff Keltner from Upstart on what the future of lending will look like | Spotlight

What does the future hold for lending? Live from Lendit USA 2022.

24min watch
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UX

What is UX and what makes UX good? 11:FS Explores

Will banks exist in 100 years?

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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
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Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen