How to manage financial products in Europe, NA, Asia, and beyond.

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Payments

Cross-border payments: a race to the bottom

Customer-facing global remittance companies encounter a lot of threats. To compete and remain relevant, they will need to build sustainable moats. This is taken from our Unfiltered newsletter. Subscribe now for a no BS, uncensored analysis of fintech news and hot topics delivered to your inbox each fortnight.

3min read
Article
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Insurance

What’s the deal with microinsurance?

I know what you’re thinking, but no - microinsurance is not insurance for really really small people. Trust me, I’m as disappointed as you are.

3min read
Article
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Insurance

Why should insurance companies care about their UX/UI design?

The insurance industry is a tricky beast. With the sector picking up pace in the race to become truly digital, businesses face the challenge of maintaining trust while overhauling how their service is delivered.

3min read
Article
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Mortgage

7 companies changing the UK mortgage landscape

The financial services industry has faced an enormous amount of disruption in recent years. We’ve seen significant changes everywhere from payments to current accounts and investments accounts to modern credit products.

3min read
Article
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Cloud

Rising above: addressing regulatory challenges in financial services through a cloud-based approach

Guest author Richard Davies follows up his blog on leading agile at scale, with a deeper dive into principles of risk management in agile and for ecosystem development

3min read
Article
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Unfiltered

Would you rather be a fintech Super App or a bank?

Every time I see a fintech announce they are applying for a charter, I wonder ‘do you really want to be a bank?’ This is taken from our Unfiltered newsletter. Subscribe now for a no BS, uncensored analysis of fintech news and hot topics delivered to your inbox each fortnight.

4min read
Article
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Africa

What’s going on in African insurtech?

Africa is the second biggest continent in the world with a population of 1.3 billion. It makes up 20% of the Earth’s total land surface. It comprises 54 countries and its people speak between 1500-2000 languages. Not each, obviously.

3min read
Article
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Product

How to drive business value with design principles

There’s no place like home. There’s no place like home. How many times do we need to click our heels together before buying a home becomes a reality?

3min read
Article
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Engineering

What we’ve learned from 4 years of building fintechs

Four years doesn’t sound like much but in the rapidly changing world of fintech it feels like forever. It’s hard to say for sure when the phenomenon started.

3min read
Article
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Product design

How to create culturally relevant brands through a community-led approach

At a recent Halloween Fintech Insiders After Dark event, the audience was asked to hold up their challenger bank cards. About 75% of the 200 person audience help up a challenger bank card (despite much of the audience having incumbent bank email addresses). Monzo, Starling, Curve, and Soldo were all represented. One particularly enthusiastic attendee even came dressed as a Monzo card. Sure, the podcast is called Fintech Insider so you could call it a skewed sample, but still.

4min read
Article
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Product management

Don't get lost, renew your roadmap

Opening an easter egg always has that moment of delight. As a child, you’re giddy with excitement as cardboard gives way to plastic which gives way to foil-wrapped chocolate. But as you get older and wiser that delight starts to fade.

4min read
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UX

Onboarding journeys from 4 of our favourite US fintechs

It’s the final week of our One Fintech Nation series in association with Tech Nation. Here’s a quick review of our latest incredible podcast episode looking at how we can unite the nation in fintech and how everyone in the industry can work together. You can/should/need/have to listen to it now.

3min read
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Design

Why superstitions are important for financial services

We’re all aware of superstitions. Some of us a little more than others. Like digital finances, they don’t physically exist - but they’re far from a joke. Here are just a few of the reasons why FS companies should start brushing up on them. This article was written by Darja König - an Eleven intern who recently spent an action-packed six weeks in the Consulting and Research team. Alongside conducting customer research, identifying market opportunities and learning all about the business, she also wrote this awesome article. If you’re passionate about changing the fabric of financial services, check out our careers page.

2min read
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Design

Design drill down #5 | Spotlight on French fintech

In this design drill down, we’re exploring the different routes companies have taken to personify their artificial intelligence capabilities in an effort to build trust with customers and help them win with market demands.

3min read
Article
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Microservices

Why it's time to take microservices to the next level

If you’ve ever worked with engineers, you’ll have heard them talk about microservices. A few years ago, you might’ve been left with the impression that they were ‘The Answer’ - the thing that would solve all your problems.

3min read
896
podcast
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Fintech Insider

896. Insights: How to do a great onboarding

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47min listen
820
podcast
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Fintech Insider

820. Insights: Personalisation in banking

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50min listen
814
podcast
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Fintech Insider

814. Insights: Our 2024 fintech predictions

Happy New Year Fin-techers! To celebrate, hosts David M. Brear, Ross Gallagher and Kate Moody make some bold fintech predictions for 2024, and look back on how right (or wrong) they were last year!

40min listen
797
podcast
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Fintech Insider

797. Insights: Is being a fast follower a bad thing?

11:FS CEO David M. Brear and Deputy CEO Jason Bates come together to discuss concept of fast following. Is it always a bad thing? How can you get it right, what pitfalls to avoid getting it wrong and what is the impact on the end customer?

42min listen
789
podcast
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Fintech Insider

789. Insights: The Six Characteristics of Digital Commercial Banking

David Barton-Grimley is joined by some great guests to unpack the six characteristics of digital commercial banking; real-time, standardised, automated, embedded, contextual, and extendable. We’ll explore what they are and how they can (or can’t) support a more efficient, reliable, and secure industry.

51min listen
769
podcast
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Fintech Insider

769. Insights: How to build a US mobile bank

David M. Brear and Jason Bates are joined by some great guests, from Milli, to bring you this deep-dive into setting up a new banking proposition in the USA!

55min listen
755
podcast
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Fintech Insider

755. News: PSD3 unveils plans to shake up Open Banking

The European Union unveils new open banking rules, Wise announces bumper profits, and Robinhood buys X1 – Ross Gallagher and Benjamin Ensor are joined by some great guests to talk about the most interesting stories in financial services over the last 7 days.

1h01 listen
742
podcast
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Fintech Insider

742. Insights: How NOT to build a bank - Part I

Ross Gallagher is joined an all-star panel of Elevens for the first part of a two episode deep-dive into the battle scars picked up when building banks across the globe.

48min listen
741
podcast
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Fintech Insider

741. Focus: How UX is fundamental to seamless money movement

David Barton-Grimley is joined by a fantastic guest, from Wise, to continue exploring the importance of UX to the fintech revolution in Europe.

33min listen
739
podcast
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Fintech Insider

739. Insights: Could 'mortgages as a service' mark the future of homebuying?

Benjamin Ensor is joined by some great guests, from 11:FS, Molo Finance, Pexa UK, to discuss the possibilities of mortgages services embedded at the point of need.

40min listen
187
podcast
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Blockchain Insider

187. Insights: Data must flow in the era of AI - a Dune case study

EL. EF. GEE. Today we bring you: a deep dive into the world of data and AI, and our second case study! On this show, we're taking a closer look at the the history of Dune, and their new LLM announcement, and how AI and blockchain intersect and can help shape the future of the crypto space. All this and much more on today's Blockchain Insider!

45min listen
736
podcast
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Fintech Insider

736. Focus: Will great UX keep European fintechs ahead of their competitors?

David M. Brear is joined by some great guests, from Visa, Spendesk, and Revolut, to talk about the UX revolution in European fintech.

47min listen
732
podcast
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Fintech Insider

732. Insights: Is the future of SME banking specialisation?

Benjamin Ensor is joined by some great guests, from Branch, Iwoca, and Treyd, to look at the opportunities and challenges of opportunities of specialised offerings for small and medium-sized businesses.

42min listen
729
podcast
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Fintech Insider

729. Insights: How do community banks stay relevant in 2023?

Benjamin Ensor and Kate Moody are joined by some great guests, Bridge built by Citi and Seattle Bank, to look at the challenges and opportunities for community banks in America.

46min listen
725
podcast
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Fintech Insider

725. News: Has Apple missed the Buy Now Pay Later boom?

Crowdcube and Octopus Investments opening up retail investments, Apple Pay Later is finally launching, and Twitter changes logo to Dogecoin cryptocurrency image – Ross Gallagher is joined by some great guests, from Crowdcube, Fintech Business Weekly, and The Fintech Times, to talk about the most interesting stories in financial services over the last 7 days.

50min listen
Video
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Inclusive design

What is inclusive design? 11:FS Explores

6min watch
Video
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Decoding

How has software evolution influenced banking? - Decoding: Banks

The invention of the computer revolutionised banking in the 1950s.

11min watch
Video
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Lending

Jeff Keltner from Upstart on what the future of lending will look like | Spotlight

What does the future hold for lending? Live from Lendit USA 2022.

24min watch
Video
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UX

What is UX and what makes UX good? 11:FS Explores

Will banks exist in 100 years?

Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen