ICYMI: Libra is here and a lot of people have a lot of questions, starting with: who owns the data?
In this design drill down, we’re exploring the different routes companies have taken to personify their artificial intelligence capabilities in an effort to build trust with customers and help them win with market demands.
One of our core values here at 11:FS is ‘everything on purpose and with purpose’. We even have a porpoise sticker (the puns keep coming) to celebrate it. It is what enables us to deliver fast, without waste and with relentless focus on outcomes. That and a kick-ass team. They often go together.
Over the course of the pandemic the UK's financial habits have changed, which is no surprise when you see how people's circumstances have been impacted:
2020 has been a turbulent year to say the least. Where the home office was once a luxury, for many of us, it’s now a staple. Almost overnight, we lost the immediacy of face-to-face communication. Information and ideas became buried within countless Slack, Google and email notifications, and the general office chit-chat that we loved to hate became a distant memory.
There’s been a huge leak of files from FinCEN, the US-based Financial Crime Enforcement Network. Over 2000 Suspicious Activity Reports (SARs) and hundreds of other documents appear to show how banks have been unable to prevent trillions in money laundering, tax avoidance and criminality over the past decade. But there's a more in-depth story to uncover here.
Guest author Richard Davies shares his reflections as he transitions from his role as Revolut’s COO to Non Exec at Revolut, and CEO of Allica Bank. As fuel for the future he looks at his learnings from Revolut as well as his wider experiences and inspirations over the last decade in financial services and fintech.
When clients come into the 11:FS office, shiny eyed and with an exciting mandate, it gets us super pumped to hear where they want help on their journey.
A banker keen to stay under the radar has written us an insider’s perspective on the TSB scandal. Going by the topical pseudonym of ‘The Stigcumbent’, who you may remember from this piece, they’ve written about the ups and downs of legacy banking and why TSB had to make its move. Read on to learn the full glory of legacy banking and where the future lies…
TL;DR The Bank of England wrote a report about digital currency. Could it replace your bank notes? Could it change financial services dramatically? Yes. But the much more interesting questions were why should a CBDC be created and how?
Returned funds, missed targets and plenty of outrage in the media. How have things gone so wrong for the BCR?
Simon Taylor interviews Nathan Bostock, CEO of Santander UK. Nathan explains how Santander is embracing the tech changes facing the banking industry, and the shifting customer behaviours in their interactions with the bank with the help of digital innovation.
The annual reports for most of the big UK/US banks for 2019 are in as results season comes to a close. So what do they tell us about the state of the industry?
As the German challenger prepares to leave British shores, what can we learn about its attempts to break into the market?
David M. Brear is joined by some great guests, from Digital Cat Consultancy, Mortgage Advice Bureau, and Sprive, to look at the current crisis facing the UK mortgage market and homeowners.
David M. Brear is joined by some great guests, from Plaid, Payments Solved, and The Payments Association EU, to look at the potential impact of Payment Services Directive 3 on Open Banking.
a16z to open first international office in London, HSBC builds innovation division from the bones of SVB UK, and Snoop Dogg launches NFT tour pass – Ross Gallagher and Benjamin Ensor are joined by some great guests to talk about the most interesting stories in financial services over the last 7 days.
David M. Brear is joined by some great guests, from Visa, Spendesk, and Revolut, to talk about the UX revolution in European fintech.
UBS is buying Credit Suisse in bid to halt banking crisis, FCA warns payment firms over ‘unacceptable risk of harm to customers’, and Stripe now valued at $50B following $6.5B raise – Ross Gallagher and Kate Moody are joined by some great guests to talk about the most interesting stories in financial services over the last 7 days.
EL. EF. GEE. Today we bring you: UK Treasury to introduce stablecoin regulation within weeks, MakerDAO members vote on $100M DAI vault for bank, and the FBI adds missing Cryptoqueen, Ruja Ignatova, to top ten most wanted. All this and much more on today's Blockchain Insider!
Welcome back to Under the Hood, a brand new podcast from 11:FS and Synapse! We are lifting the lid on banking technology - and in today's episode, we're going deep into the payments space, joined by Nick Ogden, founder of Worldpay, Clearbank and now RTGS global, and Craig Lewis, founder and CEO of Gig Wage.
Sarah Kocianski and Nigel Walsh are joined by two great guests to talk about events insurance. After a year of cancelled events worldwide, we wanted to discuss what those widespread cancellations have meant for both insurers, and the insured.
David Brear is joined by some great guests to discuss the fintech path to profitability.
Inclusive design is a mindset and a process that suggests that you should bring as many people as possible - and the most diverse of voices that you can - into your product design product process, so that you're being truly inclusive. It's designing with people rather that just at them. Charlotte Fereday, Product Director, Ventures, explains what inclusive design is, why it's important, how you can design more inclusively, and answers - how possible is truly inclusive design?
The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...
The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...