Global

Article
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Innovation

‘Disruption’ for the home

You can’t help but have noticed how ‘disruption’ has become a firm favourite in the new financial services lexicon. But what does it really mean?

5min read
Article
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Mortgages

Get your processes out of customers’ way

In an age of constant deadlines and delivery pressures, there are some hard truths when it comes to what makes a good manager. And what doesn’t.

5min read
Article
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Innovation

Leda Writes for Fintech Futures: getting to the future

Every Thursday, Leda Glyptis, 11:FS Chief of Staff creates #LedaWrites. This week she turns her attention to making disruption a part of a bank’s identity rather than a layer that sits uncomfortably on top of traditional activity.

5min read
Article
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Culture

Leda Writes for Fintech Futures: something for nothing

Each week, Leda Glyptis, CEO of 11:FS Foundry, creates #LedaWrites. This week she discusses diversity and ensuring every voice in the room is heard.

5min read
Article
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jobs to be done,

The fintech market is saturated. How do you differentiate?

At 11:FS, our mantra is digital banking is only 1% finished – meaning we’ve got a long way to go before banking becomes truly digital. This is an exciting place to be, but how will we get there? 11:FS CEO David M. Brear answered that question at the Technology Disrupting Finance conference in Oulu, Finland. Watch his keynote here and read 5 takeaways below.

5min read
Article
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Fintech Insider

No ordinary matter: Atom, will.i.am and the currency of trust

It’s fair to say that Anthony Thomson knows a thing, or three, about setting up challenger banks. He recently talked to Simon Taylor about customer centricity, Techfin and Australian banking.

5min read
Article
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Banking

Leda Writes for Fintech Futures: a banker goes a-banking - Part 4.

Every Thursday, Leda Glyptis, 11:FS Chief of Staff creates #LedaWrites. This week...Volume 5 (in a likely ongoing series) of her personal banking saga.

5min read
Article
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Podcast

Apple vs Spotify: who will own podcasting?

Recent news that Apple is talking to media companies about exclusive shows is another indication of how podcasts are maturing. Who will win? And what could it mean for creators and consumers?

5min read
Article
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Blockchain

6 takeaways from the Facebook Libra Senate and House hearings

Libra’s David Marcus went before the Senate and the House to talk crypto, Facebook and the end of financial stability. This was epic. Here’s what we learned (and what we didn’t).

5min read
Article
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digital transformation

Leda Writes for Fintech Futures: wishful thinking and self-fulfilling prophecies

Every Thursday, Leda Glyptis, CEO of 11:FS Foundry creates #LedaWrites. This week she tackles the precariousness of hope, risk taking and work life imbalance.

5min read
Article
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Mortgages

Vadim Toader - Proportunity: mortgage innovation putting homes within reach

Creating a successful new venture is not easy. There are many pitfalls and risks involved from funding to technology. The biggest challenge though is designing something customers love.

5min read
Article
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Insurtech

Q&A with Urban Jungle: building an insurtech offering

Banking no longer has the luxury of getting up to speed with new technology. If you can’t adapt on the fly you’ll be left behind.

5min read
Article
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Culture

Leda Writes for Fintech Futures: humanity 101

Every Thursday, Leda Glyptis, 11:FS Chief of Staff creates #LedaWrites. This week she's defending bankers.

5min read
Article
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Innovation

Ethical is the new luxury; why trust is slipping through the banks' fingers

Open banking payments are already a fact of life in Europe. In the US, not so much. But new infrastructure and the right approach could lead to a sea change stateside. This is taken from our Unfiltered newsletter. Subscribe now for a no BS, uncensored analysis of fintech news and hot topics delivered to your inbox each fortnight.

5min read
Article
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Banking

What does Libra from Facebook mean for banks?

Rumours emerged a fortnight ago that Revolut was near to closing a $250 million round at a valuation of over $1 billion. The company confirmed the news this morning, saying its valuation had increased 5x since it raised $66 million in the middle of last year and now stands at $1.7 billion. The round was led by Hong Kong based DST Global and the cash injection will be used to fund global expansion, starting with the US, Canada, Hong Kong, Singapore, and Australia this year alone.

5min read
1107
podcast
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Fintech Insider

1107: Insights: Can banks turn high earners into wealthy customers?

Earning a good salary doesn't necessarily mean building wealth. For a growing group of high earners, often referred to as HENRYs (High Earners, Not Rich Yet), the journey from financial success to long-term wealth can be surprisingly difficult.

48min listen
1106
podcast
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Fintech Insider

1106. News: ASOS hit by cyberattack, UK finance eyes tokenisation, and can open banking help tackle credit exclusion

Host Ross Gallagher- Head of Consulting at 11:FS - is joined by some great guests to discuss the biggest stories from the world of financial services over the past week.

64min listen
1105
podcast
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Fintech Insider

1105. Insights: Who owns the banking relationship in the AI era?

As AI becomes another interface between customers and their money, could banks lose their place at the centre of the financial relationship?

46min listen
1104
podcast
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Fintech Insider

1104. News: Nubank rules out Monzo takeover, Checkout.com opens the books, and Ramp hits Broadway

Welcome to this week’s Fintech Insider News podcast, where host Benjamin Ensor is joined by expert guests to unpack the biggest fintech and financial services stories of the week - and, for this week only, a little bit of theatre, darlings.

56min listen
1102
podcast
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Fintech Insider

1102. News: Amazon blocks Meta’s AI agent, Ryft raises £20m, and Sprive bags $10m

About this episode: Host Laura Watkins - Director of Media and Marketing at 11:FS - is joined by some great guests to discuss the biggest stories from the world of financial services over the past week. This week's guests: Sadra Hossein

56min listen
1101
podcast
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Fintech Insider

1101. Insights: Why does your financial life reset when you move countries? With Paymentology

About this episode: Moving countries has never been easier. But what happens when your financial identity doesn’t move with you? Host Benjamin Ensor is joined by Merusha Naidu, Global Head of Partnerships at Paymentology, Ibrahim Oladele

49min listen
1100
podcast
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Fintech Insider

1100. News- After Dark: Nubank takes on the US, Monzo Aura launches, and can you trust AI with your money?

Our expert host David M. Brear, CEO at 11, and co-host Kate Moody, Customer Strategy Director at 11, present a very special edition of Fintech Insider News live from Village Underground in London.

61min listen
1098
podcast
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Fintech Insider

1098. News: Chime buys Stride Bank, Molten raises £175m, UBS puts AI on the job spec

Host Ross Gallagher - Head of Consulting at 11:FS - is joined by some great guests to discuss the biggest stories from the world of financial services over the past week.

65min listen
1096
podcast
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Fintech Insider

1096. News: Singapore puts $173m behind fintechs, Plum picks Upvest, and US regulators tighten the rules

Host Benjamin Ensor - Director of Research and Strategy at 11:FS - is joined by some great guests to discuss the biggest stories from the world of financial services over the past week.

55min listen
1095
podcast
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Fintech Insider

1095. Insights: Is financial services failing Gen Z?

Gen Z is often told it needs to get better with money. But with younger people facing a very different economic reality, does Gen Z really have a financial literacy problem — or does financial services have a Gen Z problem?

50min listen
1094
podcast
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Fintech Insider

1094. News: UK fintech funding hits a decade low, NatWest backs accessible banking, and Pay.com.au takes on America

Host Kate Moody - Customer Strategy Director at 11:FS - is joined by some great guests to discuss the biggest stories from the world of financial services over the past week.

59min listen
1093
podcast
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Fintech Insider

1093. Insights: What it’s really like to start a fintech in 2026

Starting a fintech has never been easier but has building a successful one ever been harder? Host David M. Brear is joined by Fatbardha Rino, CEO of Jet Bank, and Herbie Wildwood, Founder of Legacy, to explore what it really takes to build

42min listen
1092
podcast
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Fintech Insider

1092. News: Finally, the robots take over: Starling gets smarter, Stripe buys OpenRouter, and Visa and Mastercard unite on agentic payments

Host Laura Watkins - Director of Media and Marketing at 11:FS - is joined by some great guests to discuss the biggest stories from the world of financial services over the past week.

58min listen
1090
podcast
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Fintech Insider

1090. News: Can anyone stop Revolut? Can Countingup and Griffin tackle SME pain? Can the FCA help UK fintechs scale?

Host Ross Gallagher - Head of Consulting at 11:FS - is joined by some great guests to discuss the biggest stories from the world of financial services over the past week.

56min listen
1088
podcast
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Fintech Insider

1088. News: Visa bets $2.4bn for BioCatch, InvestiFi raises $20m, and HSBC pulls back in Australia

Host Benjamin Ensor - Director of Research and Strategy at 11:FS - is joined by some great guests to discuss the biggest stories from the world of financial services over the past week.

55min listen
Video
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11:FS Pulse

Banks are losing the loyalty game | 11:FS Explores

Hey, banks! This might sting a bit. You’re getting loyalty all wrong - and it’s costing you customers. But all is not lost!

7min watch
Video
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11:FS Pulse

3 ways AI is shaking up UX in financial services | 11:FS Explores

The entire world is buzzing about AI, and that ain't changing anytime soon. But as AI becomes more integrated into our daily lives, what impact will it have on financial services and how people interact with them?

5min watch
Video
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Decoding

What are fintechs? - Decoding: Banks

Ever wanted to know what’s going on behind the scenes every time we make a payment?

12min watch
Video
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Decoding

How does banking regulation work? - Decoding: Banks

Regulation is essential. It stops banks from going bust or behaving badly.

12min watch
Video
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Decoding

How has software evolution influenced banking? - Decoding: Banks

The invention of the computer revolutionised banking in the 1950s.

11min watch
Video
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Lending

How does lending work? - Decoding: Banks

Lending has been around for thousands of years and is one of the cornerstones of banking.

11min watch
Video
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Decoding

How can traditional banks win on the banking battlefield? - Decoding: Banks

They're down, but they're not certainly not out.

15min watch
Video
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Decoding

How do card networks operate? - Decoding: Banks

Mastercard and Visa are the two biggest credit card networks in the world.

13min watch
Video
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Decoding

How has the banking battlefield evolved? - Decoding: Banks

We kick off our Decoding: Banks series with a look at the banking landscape today and how we got here.

13min watch
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen