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Global
Innovation, challengers and winning customers
Guest author Sanat Rao shares his thoughts on banking business model innovation following our recent report Developing innovative digital banking business models in association with Infosys Finacle. Most CEOs I speak to these days have a common concern - staying relevant in a banking world that’s going through change like never before.
Why banks need a new approach to innovation
The labs and accelerators across financial services offer great innovation theatre, but are they getting anything in to the hands of users?
Leda Writes for Fintech Futures: Romance in Plumbing
Every Thursday, Leda Glyptis, 11:FS Chief of Staff creates #LedaWrites. This week she returns to the theme of holding yourself accountable and moving to the Big Top.
Not making up the numbers: An interview w. Anthony Thomson, 86 400
Why is China so far ahead on fintech? Guest author Richard Davies went to China earlier this year to see for himself. These are his findings:
Leda Writes for Fintech Futures: Banking for humanity
Every Thursday, Leda Glyptis, 11:FS Chief of Staff creates #LedaWrites. This week she turns her attention to holding your breath, repetitive messages and the end of the world.
Deniz Güven: Brave New Bank
Born and raised in a small town in central India, Deputy Mayor for Business in London, Rajesh Agrawal, moved to London in 2001 at 24. He arrived at Heathrow with £200 in his pocket and without knowing a soul. But he still felt at home in London, citing that feeling as one of the best things about the city. Rajesh set up his own business in international payments before the term fintech even existed and now he’s working to help other fintech entrepreneurs succeed in London. Listen to our CEO, David M. Brear interview him here or click play below.
Money and Mental Health: What more can we do?
Sharing our stories, our challenges, and the things that truly matter to us. Today we talk to Jamie Clements from the 11:FS Pulse team to discuss mental health, opening up and what led him to creating a podcast about these complex issues.
Why are mortgages broken and confusing?
It’s no secret that mortgages are a broken process. Research by Habito revealed that 62% of those who go through the process felt stressed out. And from personal experience, I can tell you that remortgaging is a hugely difficult and opaque process. How can this be the case in 2019?
Leda Writes for Fintech Futures: Open Banking in a brave new world
Every Thursday, Leda Glyptis, 11:FS Chief of Staff creates #LedaWrites. This week she turns her attention to legacy and core banking.
Why big banks are creating challengers: Leaving a legacy
Incumbent banks’ approach to becoming modern digital beasts is like a 60-year-old athlete trying to compete in the Olympics.
Leda Writes for Fintech Futures: You can’t always get what you want
Every Thursday, Leda Glyptis, 11:FS Chief of Staff creates #LedaWrites. This week she turns her attention to the interminable nature of meetings.
Hold the front page
2020 has been a funny old year on many fronts so far, hasn't it? Over the last few months something interesting has happened for 11:FS, as myself and my co-founders, Jason, Ross and Simon explain.
Leda Writes for Fintech Futures: On feedback and what to do with it
Each week, Leda Glyptis, CEO of 11:FS Foundry, creates #LedaWrites. This week it’s all about work, finding a mission and falling in love with the job every single time.
Easter eggs and delivering delight
eBay announced recently that it would begin offering merchants access to credit in partnership with Square Capital as of Q3 2018. eBay sellers will be able to apply for loans from $500 to $100,000. Square is facilitating the process, which can be done entirely digitally and sees successful applicants receive funds in as little as 24 hours. The partnership is interesting for two main reasons — it signals a deepening commitment from eBay to providing financial products and the joint offering marks another powerful entrant to the SMB lending space.
Why big banks are doing challengers: Brand Permission and why it matters
The whydunit is an increasingly popular narrative. More often than not the motives behind a decision are more interesting than the decision itself, so I’ve taken a look at the motives behind big banks and their fixation with challengers.
1042. News: Is Klarna a reality check for fintech IPO hopes?
Host David M. Brear, CEO of 11:FS, is joined by some great guests to discuss the biggest stories from the world of financial services over the past week.
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1041. Insights: How to build a high-performing product team
In this episode of Fintech Insider Insights, Kate Moody is joined by an expert panel of product leaders to unpack a question every startup and scale-up eventually faces: how do you build the dream product team?
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1040. News: Is this a once in a generation opportunity to change up the UK payments system?
Host Ross Gallagher, Head of Ventures at 11:FS, is joined by some great guests to discuss the biggest stories from the world of financial services over the past week.
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1039. Insights: Stablecoins, clearing and the future of payments with Emma Hagan, UK CEO of ClearBank
In this episode of Fintech Insider, David M. Brear sits down with ClearBank’s UK CEO, Emma Hagan, to explore how the UK’s first new clearing bank in over 250 years is reshaping financial infrastructure from the ground up.
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1038. News: What happens when the world's biggest YouTuber buys a fintech?
Host Kate Moody, Customer Strategy Director at 11:FS, is joined by some great guests to discuss the biggest stories from the world of financial services over the past week.
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1036: News: Checkout strikes a chord with Spotify as Nubank, Revolut and Starling set their sights on the US
Host Benjamin Ensor, Director of Research and Strategy at 11:FS, is joined by some great guests to discuss the biggest stories from the world of financial services over the past week.
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1035: Insights: Six predictions that will reshape customer experience in financial services
What’s next for fintech UX in 2026? Ross Gallagher, Head of Consulting at 11:FS, is joined by some great guests to break down six financial services UX predictions from the latest 11:FS Pulse Report, covering the shifts shaping digital banking, customer experience, onboarding, product design, and user research.
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1034. News: Was Brex a bargain buy for Capital One?
Host Benjamin Ensor, Director of Research and Strategy at 11:FS, is joined by some great guests to discuss the biggest stories from the world of financial services over the past week.
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1033: Insights: How modern finance teams can win the next 10 years
On this week’s episode, in partnership with Pleo, host Benjamin Ensor is joined by Jeppe Rindom, Co-Founder and CEO of Pleo; Søren Westh Lonning, CFO at Pleo; and Megan Cooper, CEO of Caywood, to explore how the role of finance has evolved over the past decade - and what it will take for finance teams to win the next 10 years.
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1032. News: Revolut heads to Peru, Stream raises $90m, and… are you dead?
Host Kate Moody, Customer Strategy Director at 11:FS, is joined by some great guests to discuss the biggest stories from the world of financial services over the past week.
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1031: Insights: How OpenAI is changing the future of financial services
On this week’s episode, host David Barton-Grimley is joined by Matt Weaver, Head of Solutions for EMEA at OpenAI, to explore the impact OpenAI is having on the financial services industry - and the meaningful collaborations taking place between the sector and the AI innovation giant.
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1030. News: Nala and Noah partner on cross-border stablecoins – is a 10% US credit card interest cap coming?
Host Laura Watkins, Director of Media & Marketing at 11:FS, is joined by some great guests to discuss the biggest stories from the world of financial services over the past week.
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1029. Insights: How AI is reshaping consumer-focused banking
On this week's episode, David M. Brear is joined by some great guests to tack a question on every bank and fintech leader’s mind: is AI redefining consumer-focused banking in 2026?
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1028: News: Flutterwave buys Mono, PicPay files for a US IPO, and Jamie Dimon is ready to share JPMorgan’s ‘secret sauce’
In a fresh wave of fintech consolidation and strategic moves, Flutterwave has acquired Mono. JPMorgan has launched its Special Advisory Services initiative to give key clients access to consulting services drawn from the bank’s own practices. PicPay has filed for a U.S. IPO, and Mercury has applied to the OCC for a national bank charter.
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1027: Insights: Lights, camera, transactions- engineering payments at a global scale with JP Morgan and Netflix
David M. Brear, Group CEO at 11:FS, sits down with two heavyweights in the payments world: Tracy Birdsall, Managing Director and Head of EMEA & APAC, Merchant Services Sales, at J.P. Morgan Payments, and Kristen Morrow-Greven, Vice President and Head of Global Payments at Netflix.
Banks are losing the loyalty game | 11:FS Explores
Hey, banks! This might sting a bit. You’re getting loyalty all wrong - and it’s costing you customers. But all is not lost!
3 ways AI is shaking up UX in financial services | 11:FS Explores
The entire world is buzzing about AI, and that ain't changing anytime soon. But as AI becomes more integrated into our daily lives, what impact will it have on financial services and how people interact with them?
What are fintechs? - Decoding: Banks
Ever wanted to know what’s going on behind the scenes every time we make a payment?
How does banking regulation work? - Decoding: Banks
Regulation is essential. It stops banks from going bust or behaving badly.
How has software evolution influenced banking? - Decoding: Banks
The invention of the computer revolutionised banking in the 1950s.
How does lending work? - Decoding: Banks
Lending has been around for thousands of years and is one of the cornerstones of banking.
How can traditional banks win on the banking battlefield? - Decoding: Banks
They're down, but they're not certainly not out.
How do card networks operate? - Decoding: Banks
Mastercard and Visa are the two biggest credit card networks in the world.
How has the banking battlefield evolved? - Decoding: Banks
We kick off our Decoding: Banks series with a look at the banking landscape today and how we got here.
11:FS Explores: Legacy banking systems ft. David M. Brear
David M. Brear, our 11:FS CEO, takes us through legacy technology within banks - but of course, with a really cool Lightboard.
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Insights: The future of Revolut with UKCEO Francesca Carlesi
The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...
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Insights: The future of Revolut with UKCEO Francesca Carlesi
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Insights: The future of Revolut with UKCEO Francesca Carlesi
The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...
960
Insights: The future of Revolut with UKCEO Francesca Carlesi
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Insights: The future of Revolut with UKCEO Francesca Carlesi
