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Global
How are consumer lenders responding to the coronavirus pandemic?
Until 2018 Australia hadn’t had a new, homegrown bank for decades. The Australian banking industry had been dominated by four huge banks who, facing no competition, rested on their laurels.
Leda Writes for Fintech Futures: do not fail fast, learn fast instead
Each week, Leda Glyptis, CEO of 11:FS Foundry, creates #LedaWrites. This week, TV masterpiece The West Wing and what it can teach us about life, business and financial services.
Leda Writes for Fintech Futures: the closet of shame
After so many years and billions spent on digital transformation: design workshops, rebuilding banks to focus on client journeys and user centred design, it’s still falling down.
What the bZx flash loan exploit says about the future of DeFi
TL;DR: someone (we don’t know who), managed to make off with over $350,000 with a loan that in essence cost them no more than $8.71 in the murky but oh so interesting world of decentralised finance (or DeFi for short).
Leda Writes for Fintech Futures: the witches are coming
Each week, Leda Glyptis, CEO of 11:FS Foundry, creates #LedaWrites. This week, her thoughts turn to what transformation should look like with the lessons being learned from COVID-19.
Is the future bleak for community banks?
Last year, we debated digital payments and whether they’re the future. At the time, it seemed like the answer was a resounding “yes". In the meantime, a global pandemic has emerged and transformed consumer behaviour in all areas of life — including the ways in which we pay. But the question is, will this be a permanent change or will we revert to our pre-pandemic ways once it’s safe to do so? And if we do fast-forward to a completely cashless society, what will the implications be?
Leda Writes for Fintech Futures: what is office politics, anyway?
Every Thursday, Leda Glyptis, CEO of 11:FS Foundry creates #LedaWrites. This week she reflects on inspiring bosses and the opportunities they offered.
A US fintech firm just bought a bank. Now what?
If you hadn’t heard of LendingClub before today, you’re probably going to become very familiar with it in the next few months.
An intro into GAFA, BAT and how they play in FS
Tech titans have made big plays in FS. However, the approaches of eastern and western tech behemoths have differed. Here we break down how that has taken shape and where it might head into the future...
Leda Writes for Fintech Futures: oh to be saved of doubt and false hope
Every Thursday, Leda Glyptis, 11:FS Chief of Staff creates #LedaWrites. This week she turns her attention to death threats, How to Train Your Dragon and feedback.
How to prioritise mental health year-round
New year, new you. Looking to kick-start a positive savings habit in 2020? Forget freezing your leftovers and cutting back on coffee.
11:FS value four - Impact: we punch above our weight
Last week as part of the 11:FS values launch, I discussed why passion, positivity and authenticity are crucial to everything we do. If you missed it, take a look at it here. This week, I’ll discuss our fourth and final value, something that 11:FS brings to the financial services industry everyday by nature of our mission and existence. Value four – Impact: we punch above our weight.
Leda Writes for Fintech Futures: work life imbalance
Every Thursday, Leda Glyptis, 11:FS Chief of Staff creates #LedaWrites. This week she turns her attention to digital misconceptions and alpacas.
11:FS wins two consulting awards
11:FS has received two awards for our Consulting business, recognising the hard work we’ve been putting in over the last twelve months (and more) in helping financial services become truly digital.
11:FS value three - Attitude: we embrace our weird
Last week as part of the 11:FS values launch, I shared a little about how we communicate at 11:FS – we always own our narrative, no matter what. If you missed it, take a look at it here. This week, I’ll discuss the importance of bringing our whole selves to everything we do. Value number three - Attitude: we embrace our weird.
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1061. Insights: The advice gap: Are banks helping customers or protecting themselves?
Advice is regulated and personalised. Guidance is broader and safer - but that line is starting to blur.
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1060. News: NatWest, HSBC & Lloyds face new rules, Adyen drops €750m and Revolut steps into the real world
Host Laura Watkins - Director of Media and Marketing at 11:FS - is joined by some great guests to discuss the biggest stories from the world of financial services over the past week.
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1058. News: Revolut’s $200bn ambition, TikTok’s creator card, and Lloyds digitises homebuying
Host Benjamin Ensor - Director of Research and Strategy at 11:FS - is joined by some great guests to discuss the biggest stories from the world of financial services over the past week.
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1057. Insights: From inertia to advocacy: Rethinking customer loyalty in fintech
What does customer loyalty really mean in financial services - and has it ever been real? In this episode of Fintech Insider Insights, Kate Moody is joined by Rosie Lee, Jas Shah, and Alex Johnson to unpack the shifting nature of loyalty in a world where switching is easier than ever.
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1056. News: AI is everywhere: FCA's open finance roadmap, Google’s Global AI, and the Lloyds' boardroom
Host Benjamin Ensor - Director of Research and Strategy at 11:FS - is joined by some great guests to discuss the biggest stories from the world of financial services over the past week.
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1055. Insights: What happens when embedded finance grows up? With Pleo and Mastercard
In this episode of Fintech Insider Insights, in partnership with Pleo, host Benjamin Ensor is joined by Jeppe Rindom (Co-Founder & CEO at Pleo) and Tulsi Narayan (EVP, Commercial and New Payment Flows, Europe at Mastercard) to explore the next phase of embedded finance — as it evolves from a handy feature into critical infrastructure.
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1054. News: Jamie Dimon raises the alarm, Barclays brings back branches, NatWest and Sainsbury's join forces
Host Laura Watkins - Director of Media and Marketing at 11:FS - is joined by some great guests to discuss the biggest stories from the world of financial services over the past week.
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1053. Insights: Agentic payments: Revolution or just better orchestration?
Benjamin Ensor is joined by Rory O’Neill, Sahar Attaripour, and Sam Boboev to explore the rise of agentic payments - a fundamental shift from executing transactions to delegating intent.
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1052.News: AI agents are trading, Monzo is retreating, and Wise is coming for the banks
Host Ross Gallagher - Head of Consulting at 11:FS - is joined by some great guests to discuss the biggest stories from the world of financial services over the past week.
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1050.News: Starling launches UK’s first agentic AI banking, Paymentology’s WhatsApp neobank and Turkey SEPA expansion
About this episode: Host Laura Watkins - Director of Media and Marketing at 11:FS is joined by some great guests to discuss the biggest stories from the world of financial services over the past week. This week's guests: David Sullivan -
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1048. News - After Dark: Robinhood's family plan, Irish banks team up to take on fintechs, and did Year in Monzo go too far?
Our expert host Ross Gallagher, and co-host Jamie Campbell, Co-CEO of 11:FS Holdings, present Fintech Insider News live from Village Underground in London, joined by some fantastic guests to discuss some of the interesting fintech and financial services stories of the week.
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1047. Insights: Can you launch a start-up in 2026? Live from J.P. Morgan Payments
Recorded live from J.P. Morgan’s e-commerce and fintech forum, 11:FS CEO David M. Brear is joined by an all-star panel to tackle a deceptively simple question: can you still launch a startup in 2026?
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1046. News: Revolut is a bank, Lloyds wants to be a fintech - we're just as confused as you
Host Benjamin Ensor - Director of Research and Strategy at 11:FS is joined by some great guests to discuss the biggest stories from the world of financial services over the past week.
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1045. Insights: Has the banking battlefield evolved - and is Revolut built for it?
For years, banking has been framed as a battlefield: incumbents defending their turf while fintech challengers attack with better tech and customer experience. But in 2026, that picture may have changed.
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1044. News: International Women’s Day: Why the future of wealth is female - and how fraud disproportionately affects women
Host Laura Watkins (Director of Media and Marketing at 11:FS) is joined by a brilliant panel to unpack these topics before diving into some of the biggest fintech stories of the week.
Banks are losing the loyalty game | 11:FS Explores
Hey, banks! This might sting a bit. You’re getting loyalty all wrong - and it’s costing you customers. But all is not lost!
3 ways AI is shaking up UX in financial services | 11:FS Explores
The entire world is buzzing about AI, and that ain't changing anytime soon. But as AI becomes more integrated into our daily lives, what impact will it have on financial services and how people interact with them?
What are fintechs? - Decoding: Banks
Ever wanted to know what’s going on behind the scenes every time we make a payment?
How does banking regulation work? - Decoding: Banks
Regulation is essential. It stops banks from going bust or behaving badly.
How has software evolution influenced banking? - Decoding: Banks
The invention of the computer revolutionised banking in the 1950s.
How does lending work? - Decoding: Banks
Lending has been around for thousands of years and is one of the cornerstones of banking.
How can traditional banks win on the banking battlefield? - Decoding: Banks
They're down, but they're not certainly not out.
How do card networks operate? - Decoding: Banks
Mastercard and Visa are the two biggest credit card networks in the world.
How has the banking battlefield evolved? - Decoding: Banks
We kick off our Decoding: Banks series with a look at the banking landscape today and how we got here.
11:FS Explores: Legacy banking systems ft. David M. Brear
David M. Brear, our 11:FS CEO, takes us through legacy technology within banks - but of course, with a really cool Lightboard.
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Insights: The future of Revolut with UKCEO Francesca Carlesi
The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...
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Insights: The future of Revolut with UKCEO Francesca Carlesi
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Insights: The future of Revolut with UKCEO Francesca Carlesi
The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...
960
Insights: The future of Revolut with UKCEO Francesca Carlesi
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Insights: The future of Revolut with UKCEO Francesca Carlesi
