Global

Article
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Culture

How we handled HR hyper-growth in 2019

This isn't a blog post about us. This is a blog post about a bank that created a podcast. Aside from that being so 2018 it hurts, a quick health warning. This isn't a dig, nor a brag. The podcast thing is a metaphor. How? Read on...

5min read
Article
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11:FS

11:FS value one – Team: success is a team sport

So the 11:FS values are live. It’s official now we’ve bought the swag :). What did you think of them? Make sense? Now let’s get into the details. This week, I’m going to outline how teamwork is crucial to our success. Value number one - Team: success is a team sport.

5min read
Article
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11:FS

11:FS Pulse: wrapped

We’ve sifted through the data to find out what 11:FS Pulse users have been loving and where their focus has been for the last 12 months.

5min read
Article
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Open Banking

Open Banking two years on

A popular topic among commentators and the media, incumbents have been slow to act on open banking. A recent Tink survey shed further light on the issues.

5min read
Article
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Innovation

Leda Writes for Fintech Futures: for love or money

Each week, Leda Glyptis, CEO of 11:FS Foundry, creates #LedaWrites. This week why if you want something done in a bank you don’t need friends in high places. You need friends in low places.

5min read
Article
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How to start saving successfully in 2020

Billions Spent But Where Is The Benefit? Whenever I start any presentation to banking folk, which I do pretty frequently these days, I start by talking about money. I do this not because I’m obsessed with the stuff, although I’m pretty fond of it, but because I think money is a pretty great barometer of the level of importance that organisations place upon something.

5min read
Article
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Banking

What’s behind the Plaid-Visa deal?

11:FS Head of Research Sarah Kocianski tells you everything you need to know about the deal no one saw coming.

5min read
Article
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Innovation

Leda Writes for Fintech Futures: the Messy Middle Manifesto

Each week, Leda Glyptis, CEO of 11:FS Foundry, creates #LedaWrites. This week, she explains why patience is no longer a virtue big banks can reply upon.

5min read
Article
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Innovation

2020 fintech predictions: challengers, wealth management and more

Challengers going mainstream, infrastructure, wealth management for the masses and a bunch more in predictions for what 2020 holds for fintech and financial services.

5min read
Article
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Crypto

Our 2020 crypto predictions

Happy New Year fintech fans! Let’s kick things off in style.

5min read
Article
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Crypto

What happened in crypto in 2019?

It’s been a fantastic year for fintech and financial services, with so much happening across the world. Partnerships have sprung up between incumbents and fintechs with groundbreaking changes happening both on regulatory and commercial levels. Some we predicted, and some we didn’t. Here’s a quick recap of what we got right, and what we didn’t.

5min read
Article
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11:FS

Our 2019 predictions: scores on the doors

TL;DR: More closures are coming, Libra probably isn’t launching in 2020 (at least not in its current form) and blockchain’s next sleeper hit is already here.

5min read
Article
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Culture

Leda Writes for Fintech Futures: big ambitions, small parcels

Every Thursday, Leda Glyptis, 11:FS Chief of Staff creates #LedaWrites. This week she turns her attention to bankers behaving badly…and cookies.

5min read
Article
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Fintech Insider

The top Podcasts of 2019, 10-1

It’s that time again – with a new year on the horizon, we’re doing something a little different for 2019 and reviewing our best and most popular podcast episodes.

5min read
Article
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Fintech Insider

The top podcasts of 2019, 20-11

The UK went to the polls on June 8th, and the outcome was… inconclusive. Instead of the Conservative majority Theresa May sought (and was originally predicted), the result was a hung Parliament where no party won enough seats to govern independently.

5min read
1107
podcast
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Fintech Insider

1107: Insights: Can banks turn high earners into wealthy customers?

Earning a good salary doesn't necessarily mean building wealth. For a growing group of high earners, often referred to as HENRYs (High Earners, Not Rich Yet), the journey from financial success to long-term wealth can be surprisingly difficult.

48min listen
1106
podcast
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Fintech Insider

1106. News: ASOS hit by cyberattack, UK finance eyes tokenisation, and can open banking help tackle credit exclusion

Host Ross Gallagher- Head of Consulting at 11:FS - is joined by some great guests to discuss the biggest stories from the world of financial services over the past week.

64min listen
1105
podcast
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Fintech Insider

1105. Insights: Who owns the banking relationship in the AI era?

As AI becomes another interface between customers and their money, could banks lose their place at the centre of the financial relationship?

46min listen
1104
podcast
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Fintech Insider

1104. News: Nubank rules out Monzo takeover, Checkout.com opens the books, and Ramp hits Broadway

Welcome to this week’s Fintech Insider News podcast, where host Benjamin Ensor is joined by expert guests to unpack the biggest fintech and financial services stories of the week - and, for this week only, a little bit of theatre, darlings.

56min listen
1102
podcast
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Fintech Insider

1102. News: Amazon blocks Meta’s AI agent, Ryft raises £20m, and Sprive bags $10m

About this episode: Host Laura Watkins - Director of Media and Marketing at 11:FS - is joined by some great guests to discuss the biggest stories from the world of financial services over the past week. This week's guests: Sadra Hossein

56min listen
1101
podcast
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Fintech Insider

1101. Insights: Why does your financial life reset when you move countries? With Paymentology

About this episode: Moving countries has never been easier. But what happens when your financial identity doesn’t move with you? Host Benjamin Ensor is joined by Merusha Naidu, Global Head of Partnerships at Paymentology, Ibrahim Oladele

49min listen
1100
podcast
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Fintech Insider

1100. News- After Dark: Nubank takes on the US, Monzo Aura launches, and can you trust AI with your money?

Our expert host David M. Brear, CEO at 11, and co-host Kate Moody, Customer Strategy Director at 11, present a very special edition of Fintech Insider News live from Village Underground in London.

61min listen
1098
podcast
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Fintech Insider

1098. News: Chime buys Stride Bank, Molten raises £175m, UBS puts AI on the job spec

Host Ross Gallagher - Head of Consulting at 11:FS - is joined by some great guests to discuss the biggest stories from the world of financial services over the past week.

65min listen
1096
podcast
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Fintech Insider

1096. News: Singapore puts $173m behind fintechs, Plum picks Upvest, and US regulators tighten the rules

Host Benjamin Ensor - Director of Research and Strategy at 11:FS - is joined by some great guests to discuss the biggest stories from the world of financial services over the past week.

55min listen
1095
podcast
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Fintech Insider

1095. Insights: Is financial services failing Gen Z?

Gen Z is often told it needs to get better with money. But with younger people facing a very different economic reality, does Gen Z really have a financial literacy problem — or does financial services have a Gen Z problem?

50min listen
1094
podcast
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Fintech Insider

1094. News: UK fintech funding hits a decade low, NatWest backs accessible banking, and Pay.com.au takes on America

Host Kate Moody - Customer Strategy Director at 11:FS - is joined by some great guests to discuss the biggest stories from the world of financial services over the past week.

59min listen
1093
podcast
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Fintech Insider

1093. Insights: What it’s really like to start a fintech in 2026

Starting a fintech has never been easier but has building a successful one ever been harder? Host David M. Brear is joined by Fatbardha Rino, CEO of Jet Bank, and Herbie Wildwood, Founder of Legacy, to explore what it really takes to build

42min listen
1092
podcast
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Fintech Insider

1092. News: Finally, the robots take over: Starling gets smarter, Stripe buys OpenRouter, and Visa and Mastercard unite on agentic payments

Host Laura Watkins - Director of Media and Marketing at 11:FS - is joined by some great guests to discuss the biggest stories from the world of financial services over the past week.

58min listen
1090
podcast
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Fintech Insider

1090. News: Can anyone stop Revolut? Can Countingup and Griffin tackle SME pain? Can the FCA help UK fintechs scale?

Host Ross Gallagher - Head of Consulting at 11:FS - is joined by some great guests to discuss the biggest stories from the world of financial services over the past week.

56min listen
1088
podcast
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Fintech Insider

1088. News: Visa bets $2.4bn for BioCatch, InvestiFi raises $20m, and HSBC pulls back in Australia

Host Benjamin Ensor - Director of Research and Strategy at 11:FS - is joined by some great guests to discuss the biggest stories from the world of financial services over the past week.

55min listen
Video
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11:FS Pulse

Banks are losing the loyalty game | 11:FS Explores

Hey, banks! This might sting a bit. You’re getting loyalty all wrong - and it’s costing you customers. But all is not lost!

7min watch
Video
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11:FS Pulse

3 ways AI is shaking up UX in financial services | 11:FS Explores

The entire world is buzzing about AI, and that ain't changing anytime soon. But as AI becomes more integrated into our daily lives, what impact will it have on financial services and how people interact with them?

5min watch
Video
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Decoding

What are fintechs? - Decoding: Banks

Ever wanted to know what’s going on behind the scenes every time we make a payment?

12min watch
Video
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Decoding

How does banking regulation work? - Decoding: Banks

Regulation is essential. It stops banks from going bust or behaving badly.

12min watch
Video
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Decoding

How has software evolution influenced banking? - Decoding: Banks

The invention of the computer revolutionised banking in the 1950s.

11min watch
Video
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Lending

How does lending work? - Decoding: Banks

Lending has been around for thousands of years and is one of the cornerstones of banking.

11min watch
Video
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Decoding

How can traditional banks win on the banking battlefield? - Decoding: Banks

They're down, but they're not certainly not out.

15min watch
Video
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Decoding

How do card networks operate? - Decoding: Banks

Mastercard and Visa are the two biggest credit card networks in the world.

13min watch
Video
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Decoding

How has the banking battlefield evolved? - Decoding: Banks

We kick off our Decoding: Banks series with a look at the banking landscape today and how we got here.

13min watch
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen