Global

Article
-
Culture

Financial Services and Mental Health

Note – I use female loosely here to include all those who identify with feminine traits, partially, wholly or barely. The idea is not to be gender normative or exclusionary, so please excuse AND educate me if that is happening here. This is taken from our Unfiltered newsletter. Subscribe now for a no BS, uncensored analysis of fintech news and hot topics delivered to your inbox each fortnight.

5min read
Article
-
Wealth management

Moneyball & understanding investing

When most banks are bribing people to join with £100 or a Rihanna CD, Monzo is doing the opposite: building a bank customers love, involving them in its development, and being so amazing the network blows up like Facebook. Monzo, the bank that broke Crowdcube, now has more than 100,000 customers. Next milestone: 1 million. Here’s how they’ll do it. (subscribe to FinTech Insider to hear the whole story)

5min read
Article
-
challenger banks

Fintechs vs Banks: The War for Talent

5min read
Article
-
AI

Avoka's Derek Corcoran on banking pain points and best practices

Derek Corcoran, CEO (Chief Experience Officer, not Chief Executive) at Avoka, paid a flying visit to 11:FS, straight off the plane from Colorado, for a Fintech Insider interview with Simon Taylor. Listen to the interview in full here, stream it below or read on for the highlights.

5min read
Article
-
Culture

The Tao of Rob Frohwein

We’re halfway through our list of the best and most popular blog posts of 2019, which begs the question: what will take the number one spot?

5min read
Article
-
Podcast

Are Autonomous Vehicles Driving Change for Insurance Models?

Want to know more about insurtech, insurance and the changes within this ripe-for-disruption industry? We have the show for you.

5min read
Article
-
Design

UX strategy in banking & financial services in 2018 - time to walk the walk!

In this guest blog, Vadim Toader, CEO and co-founder of Proportunity, examines how predictive technology and lending innovation can prevent home buying from becoming a fantasy.

5min read
Article
-
Blockchain

Fintech Insider News: Banking's Kodak Moment and other stories

It’s a bank holiday so none of you should even be reading this but if you are kudos on being as dedicated to fintech as 11:FS. You can catch the full Fintech Insider take on the news today at 4pm on the podcast here. We’re doing something a little different in today’s blog. Let us know what you think in comments below or at Fintech Insider News. Fintech Insider hosts Ross and Sarah sat down with Sameer Gulati, Head of Policy and Regulation at Innovate Finance, Kathryn Harris, Innovation Lead at Lloyds, and James Hurley, Enterprise Editor at The Times to discuss the news, including one worrying report.

5min read
Article
-
Blockchain

Digital asset management and crypto funds - how has the model changed?

Banks that take deposits and make loans have been around for over 600 years, which pretty much makes it as mature an industry as you can get. Surely banking is more like 99% complete than 1% done?

5min read
Article
-
Podcast

'Tis the Season for Open Banking

Kicking off 2018 in style on Fintech Insider David and Simon were joined by colleagues Andra Sonea and Benedict Shegog to tackle the latest news for the week, and look ahead to what 2018 has in store. And what does it have? Regulation, mostly. Listen to the episode in full here or play and read below

5min read
Article
-
Design

Anticipatory Design in Financial Services

What is anticipatory design? In 2015, Aaron Shapiro the CEO of Huge coined the phrase ‘Anticipatory Design’ to describe how the next big evolution in design and technology will be the creation of predictive, pro-active multi-channel user experiences. It is the perfect marriage of design, data and technology to simplify complex decisions and in some instances, even eliminate some tasks and decisions from our lives entirely. The word anticipatory comes from the Latin anticipare, which means “taking care of ahead of time”. Think of it as personalisation 2.0 – a system which interprets users’ past behaviours and choices, in order to automatically make informed decisions on the user’s behalf, by utilising machine learning algorithms.

5min read
Article
-
11:FS

11:FS Pulse Best of 2017 Awards

The 11:FS Pulse analysts spend all their time immersed in the world of fintech. Over the past year, we’ve seen hundreds of different products, features, and brands pass through our screens. With the fintech space moving so fast, there’s been a lot to love (and hate). For anyone working in the space that doesn’t currently have a Pulse license, we wanted to share the 2017 roundup we hashed out over a couple of beers in the Aldgate WeWork. Without further ado, here are the 11 brands that deserve recognition for 2017…

5min read
Article
-
Blockchain

2018 Blockchain Predictions - Are YOU Ready?

TL;DR 2017 was the year that Bitcoin entered mainstream consciousness, from prime time news slots to wall to wall coverage on business networks. Bitcoin was the story in financial services and fintech this year. 2018 will be the year crypto has to grow up; it’s make-or-break time. Are you positioned to take advantage if it continues to grow?

5min read
Article
-
Blockchain

Our 2018 Predictions

TL;DR The rollercoaster won’t stop anytime soon, we’re going to focus much more on cryptography and far less on the “currency” part (for now…).

5min read
Article
-
11:FS

Best of the blog 2017

As 2017 draws to a close we take a look back at our most popular blog posts from the last year written by our team or guest authors. Maybe we should have done 11…

5min read
757
podcast
-
Fintech Insider

757. Insights: Can financial services change how people think about money?

Kate Moody is joined by some great guests, from 11:FS, Nationwide, and Plum, to discuss how banks and fintechs can shape how customers manager their finances.

40min listen
756
podcast
-
Fintech Insider

756. Focus: What are US VCs looking for in today’s market?

David M. Brear is joined by some great guests from Visa, Mana Tech, and Commerce Ventures, to discuss the opportunities and challenges in the fintech market in the United States of America.

40min listen
755
podcast
-
Fintech Insider

755. News: PSD3 unveils plans to shake up Open Banking

The European Union unveils new open banking rules, Wise announces bumper profits, and Robinhood buys X1 – Ross Gallagher and Benjamin Ensor are joined by some great guests to talk about the most interesting stories in financial services over the last 7 days.

1h01 listen
754
podcast
-
Fintech Insider

754. Insights: How do we get to the holy grail of cross border payments?

David M. Brear is joined by some great guests, from Citi and JP Morgan, to delve into the developments, friction, and potential future of cross-border payments.

44min listen
190
podcast
-
Blockchain Insider

190. Insights: AI and chatbots are shaking up the crypto space

EL. EF. GEE. Today we bring you: A look into the growing prevalence of chatbots in the crypto industry and how that could look in the future. All this and much more on today's Blockchain Insider!

35min listen
753
podcast
-
Fintech Insider

753. News: Banks are in an AI talent war and Revolut launches the 'Ultra' account

European banks are putting "AI" in 30% of their job ads, Majority bank opens community meeting space for new migrants, and Gen Z need lessons on how to behave in the corporate world – Benjamin Ensor and Ross Gallagher are joined by some great guests to talk about the most interesting stories in financial services over the last 7 days.

59min listen
752
podcast
-
Fintech Insider

752. Insights: How does Big Tech shake up the payments industry?

David M. Brear is joined by some great guests, from Clearbank, Mastercard, and Thredd, to discuss the relationship between Silicon Valley giants and the payments space.

51min listen
750
podcast
-
Fintech Insider

750. News: Andreessen Horowitz lands in London and HSBC rebrands Silicon Valley Bank UK

a16z to open first international office in London, HSBC builds innovation division from the bones of SVB UK, and Snoop Dogg launches NFT tour pass – Ross Gallagher and Benjamin Ensor are joined by some great guests to talk about the most interesting stories in financial services over the last 7 days.

1h05 listen
749
podcast
-
Fintech Insider

749. What is Anne Boden’s legacy in fintech? (rewind)

David M. Brear is joined by Anne Boden, CEO of Starling, in this interview from the archives!

32min listen
743
podcast
-
Fintech Insider

743. News: Revolut's banking licence in jeopardy and Anne Boden departs Starling Bank

Bank of England plans to reject Revolut's bid for banking licence, Brite Payments launches instant payments network, and Daylight calls it quits – Kate Moody and Ross are joined by some great guests, from Brite Payments and Fifth Third Bank, to talk about the most interesting stories in financial services over the last 7 days.

1h03 listen
742
podcast
-
Fintech Insider

742. Insights: How NOT to build a bank - Part I

Ross Gallagher is joined an all-star panel of Elevens for the first part of a two episode deep-dive into the battle scars picked up when building banks across the globe.

48min listen
741
podcast
-
Fintech Insider

741. Focus: How UX is fundamental to seamless money movement

David Barton-Grimley is joined by a fantastic guest, from Wise, to continue exploring the importance of UX to the fintech revolution in Europe.

33min listen
740
podcast
-
Fintech Insider

740. News: Smart raises $95 million while Robinhood sparks all-night trading fears

Smart raises $95 million to take on the pension market, Robinhood launches 24-hour trading, and former UK Chancellor to chair Italian investment firm – Benjamin Ensor and Kate Moody are joined by some great guests, from Anthemis and Smart, to talk about the most interesting stories in financial services over the last 7 days.

58min listen
739
podcast
-
Fintech Insider

739. Insights: Could 'mortgages as a service' mark the future of homebuying?

Benjamin Ensor is joined by some great guests, from 11:FS, Molo Finance, Pexa UK, to discuss the possibilities of mortgages services embedded at the point of need.

40min listen
187
podcast
-
Blockchain Insider

187. Insights: Data must flow in the era of AI - a Dune case study

EL. EF. GEE. Today we bring you: a deep dive into the world of data and AI, and our second case study! On this show, we're taking a closer look at the the history of Dune, and their new LLM announcement, and how AI and blockchain intersect and can help shape the future of the crypto space. All this and much more on today's Blockchain Insider!

45min listen
Video
-
11:FS Pulse

Banks are losing the loyalty game | 11:FS Explores

Hey, banks! This might sting a bit. You’re getting loyalty all wrong - and it’s costing you customers. But all is not lost!

7min watch
Video
-
11:FS Pulse

3 ways AI is shaking up UX in financial services | 11:FS Explores

The entire world is buzzing about AI, and that ain't changing anytime soon. But as AI becomes more integrated into our daily lives, what impact will it have on financial services and how people interact with them?

5min watch
Video
-
Decoding

What are fintechs? - Decoding: Banks

Ever wanted to know what’s going on behind the scenes every time we make a payment?

12min watch
Video
-
Decoding

How does banking regulation work? - Decoding: Banks

Regulation is essential. It stops banks from going bust or behaving badly.

12min watch
Video
-
Decoding

How has software evolution influenced banking? - Decoding: Banks

The invention of the computer revolutionised banking in the 1950s.

11min watch
Video
-
Lending

How does lending work? - Decoding: Banks

Lending has been around for thousands of years and is one of the cornerstones of banking.

11min watch
Video
-
Decoding

How can traditional banks win on the banking battlefield? - Decoding: Banks

They're down, but they're not certainly not out.

15min watch
Video
-
Decoding

How do card networks operate? - Decoding: Banks

Mastercard and Visa are the two biggest credit card networks in the world.

13min watch
Video
-
Decoding

How has the banking battlefield evolved? - Decoding: Banks

We kick off our Decoding: Banks series with a look at the banking landscape today and how we got here.

13min watch
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
-
fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
-
fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
-
fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
-
fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
-
fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen