Global

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Unfiltered

Want to build better customer solutions? Ask better questions

With 11:FS Pulse you can.

3min read
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performance marketing

What does effective growth marketing look like for B2B in the 2020s?

We’re now a week on from one of the most exciting events of the year for us; the 11:FS Awards. It’s the one (and only) time we get dressed up snazzy and come together to celebrate some of the most impactful businesses and people who are changing the fabric of financial services.

4min read
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Design

Design drill down #2

In our third design drill down, we’re looking at how new approaches to insurance can bring innovative uses of technology, turn claim making into an enjoyable experience and bring a fresh perspective to big life decisions.

3min read
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Product

Are you producing prototypes too early?

There is a popular belief that you have to 'make it real' as quickly as possible – “come on, just f*****g build the thing - it's the only way to learn!”. In many scenarios this belief is a dangerous myth, and here's why...

4min read
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Cloud

What FS companies are getting wrong with their cloud based solutions

After a busy year in crypto, 11:FS co-founder Simon Taylor checks in on his 2019 predictions to see what he got right and what he missed.

3min read
Article
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Diversity

Diversity and inclusion at 11:FS

GDPR, MiFID II, Solvency II, SCA, PSD2, Brexit… The past decade has been pretty hard on Compliance teams if not only for all the acronyms they need to remember.

4min read
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Unfiltered

Privacy and security are not optional in MVPs

Over the past few months, 11:FS Ventures has seen a spike in interest from clients in private banking and wealth management.

3min read
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Courageous conversations with Ren Binden

“...we need accomplices, abolitionists, and activists to bring about systemic change and right injustices, at every level.” This Pride month, we’re focusing on troublemakers. Definition: troublemaker (noun); someone who causes problems by making others argue or not obey people in authority.

6min read
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Product

Stop using risk as an excuse for taking the safe route

We’re all busier than ever. Not even the most efficient human can cope with the trials we all face and the tasks we all have to do on a daily basis. There just aren’t enough hours in the day. This is taken from our Unfiltered newsletter. Subscribe now for a no BS, uncensored analysis of fintech news and hot topics delivered to your inbox each fortnight.

3min read
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QA

The value of quality in tech

Do you remember when you first saw a newspaper app on an iPad? It was as though a physical newspaper had been trapped under the black glass. There was even a page turning animation that you probably showed your friends. It was magical. It was digitised news. Ditto for buying albums on iTunes and ordering a traditional taxi; amazing experiences, but we just took what had come before and translated it directly to the new medium.

3min read
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Social Media

Social media is not the answer to building your community

I wish I could write as well as Leda Glyptis. I wish I had her command of the English language which I’m sure is one of several she speaks. I wish I could articulate her banking experiences in prose such as she does. But I can’t… So today I’m gonna talk about Spanx. I’m going to discuss what this incredible product has in common with the digitization of financial services. Leda, please don’t judge me.

7min read
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UX

Pulse design process: Optimising for content discoverability

In this week’s news show we had representation from both sides of the Atlantic as Nina Mohanty, Doug Bobenhouse and Valentina Kristensen joined new host Ross Gallagher in his first rodeo in the hosting seat, and Simon Taylor to discuss the week’s biggest stories. Listen here for the episode in full, stream it below or read on for additional insights.

3min read
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Content marketing

Five ways to upgrade your content marketing for the 2020s

David M. Brear interviewed Matty Cusden-Ross and Veronique Barbosa, two of the three founders of digital receipting start up, Flux, for Fintech Insider, all about their new proposition, and Megan Cawood on Starling’s Marketplace and their partnership with Flux.

4min read
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UX

Gamification isn’t always the easy path to engaging products

When our friends at Garanti asked us to take a look at their app, we could see pretty quickly that they were doing things a little differently. A traditional Turkish bank that broke away from the pack, Garanti is integrating next-generation services into their mobile app. Let’s look at our top 5 features.

5min read
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UX

Design drill down #1

In the second of this monthly design series, we look at a rebrand done right, an app that bids to be the future of car management, and one firm designing a better relationship between finance and the environment.

5min read
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podcast
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Fintech Insider

325. News: Apple has my face

David and Sam are bringing you this episode directly from New York! Joined by some great guests they will talk you through some of the most interesting stories of the last 7 days. Including: Big bank investments into savings programmes and !

55min listen
324
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Fintech Insider

324. Insights: BlackRock WealthTech19

Simon is at Blackrock's WealthTech19 summit at Code Node in London, where he is surrounded by a wealth(!) of knowledge and experience!

1h03 listen
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podcast
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Blockchain Insider

98. Do the crime, do the time

We. Are. Here. Today we bring you: JPMorgan says Bitcoin’s price has pumped beyond its intrinsic value, The Most Expensive Lesson Of My Life and 10 thousand dollars worth of pizza!

54min listen
323
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Fintech Insider

323. News: They're coming for Monzo!

Sarah and Adam are joined by some great guests to talk about some of the most interesting stories of the last 7 days, and today's panel is all female! (and Adam). Stories include: A remedy for small businesses, a devastating rumour that spread on WhatsApp and what do YOU call your money?

1h02 listen
322
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Fintech Insider

322. Insights: Are mortgages broken?

David and Jeff are joined by some great guests to talk about mortgages. What works, what doesn’t and where things could get better. All this started with a tweet put out by Mr Jeff Tijssen himself.

47min listen
97
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Blockchain Insider

97. Democratization of Bagholding

We. Are. Here. Today we bring you: Microsoft makes Decentralised Identity a thing you can use and Facebook keeps warming up to Crypto. Oh yeah, and Bitcoin is mooning!

51min listen
40
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Insurtech Insider

40. What Google won't tell you

Sarah and Nigel are joined by some fantastic guests today to talk about Insurtech UK, an alliance of insurtech startups that today's guests are all a part of. This is also our big 4-0, our 40th episode!

56min listen
321
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Fintech Insider

321. News: Everything takes money

David and Simon are joined by some great guests to talk about some of the most interesting stories of the last 7 days. Including: OakNorth branch out into mortgages, RBS getting into payments...10 years after leaving and Singapore might follow in HK’s virtual footsteps.

1h04 listen
320
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Fintech Insider

320. Interviews: Anthony Thomson, Founder of 86 400

Founder of 86 400, Atom Bank and Metro Bank, Anthony Thomson came on to the Fintech Insider podcast to talk with Simon Taylor about the catalyst for creating challenger banks, the problems he's solving and the financial services gaps in Australia.

32min listen
96
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Blockchain Insider

96. Like FUD off a duck's back

We. Are. Here. Today we bring you: Project Libra, regulators ready Ethereum future approval and Bitfinex and Tether continued…

1h07 listen
319
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Fintech Insider

319. News: I'm sorry, banks

David and Simon are joined by some great guests to talk about some of the most interesting stories of the last 7 days. Including, central banks join the Extinction revolution, Amazon takes on India and how to make your own wearables.

1h04 listen
318
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Fintech Insider

318. Interviews: Innovate Finance Global Summit

We went to the Innovate Finance Global Summit to find out what regulators both home and abroad are expecting to happen in fintech over the next year and much more.

44min listen
95
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Blockchain Insider

95. Curated scavenger hunts

We. Are. Here. Today we bring you: Banking culture hinders Blockchain adoption, CryptoKicks coming soon to a Nike store near you and finally, chickens on a blockchain.

1h listen
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Insurtech Insider

39. Agriculture and Commodities Insurance

Sarah and Nigel are joined by some fantastic guests to talk about agricultural commodities insurance and the volatility that goes along with it.

40min listen
317
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Fintech Insider

317. News: Nettles and dock leaves

David and Simon are joined by some great guests to talk about some of the most interesting stories of the last 7 days, including Paris tries to come for London’s fintech crown, Robin hood applies for a banking charter as T-Mobile tries to get back into banking and Germans hold more gold than Fort Knox.

1h02 listen
Video
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11:FS Pulse

Banks are losing the loyalty game | 11:FS Explores

Hey, banks! This might sting a bit. You’re getting loyalty all wrong - and it’s costing you customers. But all is not lost!

7min watch
Video
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11:FS Pulse

3 ways AI is shaking up UX in financial services | 11:FS Explores

The entire world is buzzing about AI, and that ain't changing anytime soon. But as AI becomes more integrated into our daily lives, what impact will it have on financial services and how people interact with them?

5min watch
Video
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Decoding

What are fintechs? - Decoding: Banks

Ever wanted to know what’s going on behind the scenes every time we make a payment?

12min watch
Video
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Decoding

How does banking regulation work? - Decoding: Banks

Regulation is essential. It stops banks from going bust or behaving badly.

12min watch
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Decoding

How has software evolution influenced banking? - Decoding: Banks

The invention of the computer revolutionised banking in the 1950s.

11min watch
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Lending

How does lending work? - Decoding: Banks

Lending has been around for thousands of years and is one of the cornerstones of banking.

11min watch
Video
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Decoding

How can traditional banks win on the banking battlefield? - Decoding: Banks

They're down, but they're not certainly not out.

15min watch
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Decoding

How do card networks operate? - Decoding: Banks

Mastercard and Visa are the two biggest credit card networks in the world.

13min watch
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Decoding

How has the banking battlefield evolved? - Decoding: Banks

We kick off our Decoding: Banks series with a look at the banking landscape today and how we got here.

13min watch
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11:FS Explores: Legacy banking systems ft. David M. Brear

David M. Brear, our 11:FS CEO, takes us through legacy technology within banks - but of course, with a really cool Lightboard.

7min watch
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen