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Banks must become active partners in financial wellbeing
Around the world, people have instant, around-the-clock access to banking apps and their own financial data. So why do so many people still feel uncertain about their financial future?
Vertical Agentic AI is the next frontier for value creation In financial services
Most AI deployments so far have focused on AI that “talks”, which can search, summarise, and draft content to support employees. The next wave is different: AI agents that “do” are starting to take bounded actions inside workflows, moving cases forward and coordinating steps end-to-end, with humans kept in control where it matters.
Accessibility in finance: Designing a future everyone can use
Financial accessibility has long been framed as a matter of compliance or corporate social responsibility. But today, it’s emerging as something much bigger: a competitive advantage.
The fight to win the salary battle
As the industry adjusts to a new digital landscape, players across the spectrum are fighting to muscle their way into the financial epicentre and ‘win’ the salary battle to become the payday home of their customers.
Personalised payments: enabling the choice and flexibility consumers expect
Consumers are evolving, and so are their expectations and demands. As the purchasing power of the younger, digital-native Gen Z and Gen Alpha grows and older generations become more comfortable with the possibilities that AI and other new technologies enable, businesses have to work harder to keep them happy and retain their business.
Gamification in fintech: Financial literacy or just engagement?
Saving money and paying bills might not sound exciting - but today’s finance apps are borrowing tricks from video games to change that.
Why the future of fintech depends on empowering SMBs
While consumer-focused fintech has seen waves of innovation since the early 2000s, the small and medium-sized business (SMB) sector has remained comparatively underserved.
Agentic AI is reshaping financial services
Unlocking agentic AI’s upside demands rethinking how humans and systems share control, rebuilding data and API foundations, and scaling autonomy in measured steps with rigorous human-style QA
How digital payouts offer a competitive edge to insurers
In the highly competitive insurance sector, customer experience is a critical differentiator. While insurers focus on policy features and premiums, the claims payout process is often overlooked, creating a significant point of friction.
I’ve incentivised innovation, why isn't my team innovating?
At one of our Truly Digital After Dark events, Anne Boden said “if you call yourself digital, you’re not digital”.
Tackling fraud in real time: balancing speed and security
The term ‘technical debt’ has been around a long time in software engineering. It shares some common characteristics with financial debt: You can accumulate it, you can ‘pay it off’.
5 fintechs to watch in Asia
The fintech scene in Asia is booming. In recent years, the region has developed rapidly, with a diverse array of startups and established banks transforming how financial services are delivered and consumed.
How internal adoption fuels successful embedded finance solutions
Payments in the Middle East are evolving. The payments landscape in the Middle East has stood at an important tipping point for some time.
Blockchain Special Part 1: Tokens
Part 2 of our Blockchain Special, Simon and Colin with a roster of fascinating guests focus on the recent Consensus conference. We cover what the conference is, who should be attending and where it means to the industry. We give you a crash course on the difference between cryptocurrencies and DLT, what the main impacts ledger technology will have on banks and what is causing the major spikes in crypto currency prices right now.
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1: Ongoing Token Madness
Welcome to the first ever Blockchain insider - this is the show for all your Blockchain and DLT needs.
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269. Interview – Ali Niknam, CEO of Bunq
In this episode Simon interviews Ali Niknam, CEO of Bunq, who firstly, tells us all about where the name Bunq […]
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266. Insights – RFI Global Banking Summit
In this episode: We bring you the highlights from the RFI global banking summit where we were lucky enough to […]
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265. News: Guess who’s back?
In this episode David is back! He and Aden are joined by regulars Liz and Sarah for the news. This […]
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264. Interview – Daphne de Kluis – CEO of Commercial Banking, ABN AMRO
In this episode Jason interviews Daphne de Kluis, CEO of commercial banking at ABN AMRO, the Dutch banking giant. Speaking at […]
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263. News: Dodd Frank, Trump, Elections, Unicorns – what didn’t happen this week?
In this episode Simon and Aden are joined by regulars Ghela and Sarah for the news. This week we discuss all […]
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261. Interview – Paul Lipman, CEO of Bullguard
In this episode David interviews Paul Lipman, CEO of Bullguard, the consumer cyber security experts. Following very topical compromises of […]
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260. Blockchain Special Part 3: EEA and ZCash – Open Blockchains for Enterprise?
In this episode In the third of our three part Blockchain Special, Simon and Colin are joined by some very […]
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259. News: Dirty Money
In this episode Aden and Simon are joined by regulars Kadhim and Liz for the news. This week we find […]
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257. Blockchain Special Part 2: Consensus Recap
In this episode Part 2 of our Blockchain Special, Simon and Colin with a roster of fascinating guests focus […]
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256. News: We’re Breaking Free
In this episode David, Jason and Simon jump into the news accompanied by Richard Davies. This week borderless bank accounts, […]
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255. Interview: Christopher Giancarlo, Acting Chairman CFTC
For this very special edition of Fintech Insider Interviews, Simon had the chance to talk to Christopher Giancarlo, Acting Chairman of […]
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254. Blockchain Special Part 1: Tokens
In this episode As crypto currency interest and prices reach an all time high Simon and Colin bring you the first […]
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253. CyberRansomWarfare!
In this episode Jason, Simon and Andra are joined by Myke and Liz for the news. We find out if bitcoin […]
Banks are losing the loyalty game | 11:FS Explores
Hey, banks! This might sting a bit. You’re getting loyalty all wrong - and it’s costing you customers. But all is not lost!
3 ways AI is shaking up UX in financial services | 11:FS Explores
The entire world is buzzing about AI, and that ain't changing anytime soon. But as AI becomes more integrated into our daily lives, what impact will it have on financial services and how people interact with them?
Using Jobs to be Done to revolutionise SME Banking | 11:FS Explores
It's not just a buzzword.
What are fintechs? - Decoding: Banks
Ever wanted to know what’s going on behind the scenes every time we make a payment?
How does banking regulation work? - Decoding: Banks
Regulation is essential. It stops banks from going bust or behaving badly.
How has software evolution influenced banking? - Decoding: Banks
The invention of the computer revolutionised banking in the 1950s.
How does lending work? - Decoding: Banks
Lending has been around for thousands of years and is one of the cornerstones of banking.
How can traditional banks win on the banking battlefield? - Decoding: Banks
They're down, but they're not certainly not out.
How do card networks operate? - Decoding: Banks
Mastercard and Visa are the two biggest credit card networks in the world.
How has the banking battlefield evolved? - Decoding: Banks
We kick off our Decoding: Banks series with a look at the banking landscape today and how we got here.
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Insights: The future of Revolut with UKCEO Francesca Carlesi
The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...
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Insights: The future of Revolut with UKCEO Francesca Carlesi
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Insights: The future of Revolut with UKCEO Francesca Carlesi
The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...
960
Insights: The future of Revolut with UKCEO Francesca Carlesi
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Insights: The future of Revolut with UKCEO Francesca Carlesi
