11:FS Pulse

It’s happening. After months of ‘will they, won’t they’, Monzo is heading Stateside.

I think I speak for a lot of people when I say - homework is crap. Evenings after school are for watching Takeshi’s Castle, not studying Pythagoras’ theorem.

We’ll say it till we’re blue in the face - FS companies need to do more to improve their users’ financial literacy. And that goes for kids too.

The second episode of our brand-new video series, Decoding: Banking as a Service, is here! If you missed it (or any of the others) catch up here. Here’s a rundown of this episode if you prefer reading to watching 📖

In this week’s news show we had representation from both sides of the Atlantic as Nina Mohanty, Doug Bobenhouse and Valentina Kristensen joined new host Ross Gallagher in his first rodeo in the hosting seat, and Simon Taylor to discuss the week’s biggest stories. Listen here for the episode in full, stream it below or read on for additional insights.

Driving growth and building your brand is tough. Everyone has a voice. But that means working harder, and smarter, as our new CMO Eric Fulwiler knows only too well.

The ability to get users through the onboarding process quickly and painlessly has never been more in demand, with Signicat reporting an average drop-off rate of 52% during the onboarding processes of Europe’s retail banks in 2018.

The consulting firm CG42 recently reported that it expects the ten largest banks in the US to lose $159 billion in deposits to smaller competitors over the next year.

You may have noticed from our newsletter (sign up here) and podcast (listen here or click play just below) that we’re celebrating our second birthday at 11:FS. It’s also Fintech Insider’s 200th episode. So to make it extra special we’ve done a roundtable with some of the most vital people in the 11:FS team who don’t normally get behind a microphone.

Users of Pulse will no doubt be familiar with our visual design rating, which sits at the bottom of each post and gives our analysts’ view on a journey’s design strengths.

This award is given to the incumbent financial institution that is executing the best digitalisation strategy.

Since we launched the first Pulse awards, a lot has changed.

The battle for commuters’ attention has been heating up. On the London Underground, it feels like every other ad is trying to push the latest fintech or challenger bank to the city’s tired travellers.

A couple of months ago our 11:FS CEO David Brear was invited to be a judge of Tech City UK’s Fintech for All competition. This was a nationwide competition in 2017 to find fintech startups that make financial services work for everyone. As well as some fantastic entrants and eventual winners, this event got us thinking about the wider implications of financial inclusion. Therefore we felt we really needed to do a podcast to delve into the issues raised and what this competition really highlighted, and how best the problems of financial inclusion and serving the underbanked can be solved in the UK.

Sam delivers insight on what fintech can learn from Hollywood failure and why innovation labs are an awful move for any company. All discovered through two films, one flight, and one keynote address.