Learn about the latest FS trends and news, from industry experts.

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Product marketing

Most people don’t know what product marketing is

One of the dirty secrets of the fintech and banking community is that everyone thinks that everyone else understands how it all works and that they’re the only one who doesn’t really get it.

4min read
Article
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Lending

Embedded lending is the future of lending in emerging markets

11:FS Pulse has brought competitor insights to life. Now we’re going further, involving the entire community to redefine and continually advance what the ‘best’ means in digital financial services.

3min read
Article
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Neobank

What's hot in Southeast Asian digital banking?

The digital banking scene in Southeast Asia is hot right now. Over the past two years, it’s experienced some rapid changes. Changing regulations have triggered a mass of new players entering the market.

4min read
Article
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DeFi

Wrapped DeFi is taking financial innovation to new heights

There’s quite a lot of technical lingo in this Unfiltered. We know that’s not really our style, but we’re talking about some big ideas here. If you’re into crypto and keen to see what else we know, get in touch. This is taken from our Unfiltered newsletter. Subscribe now for a no BS, uncensored analysis of fintech news and hot topics delivered to your inbox each fortnight.

4min read
Article
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Insurance

How have insurance products changed in the last few years?

If you’re building a fintech or adding financial services to an existing platform, there’s no doubt that the concept of embedded finance with white-label solutions has passed you by.

3min read
Article
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Unfiltered

Why insurers need to embrace life after price walking

Price walking [common in the insurance industry] a form of price discrimination whereby existing customers, especially long-standing customers, incur a loyalty penalty over new customers. This is taken from our Unfiltered newsletter. Subscribe now for a no BS, uncensored analysis of fintech news and hot topics delivered to your inbox each fortnight.

4min read
Article
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Design

Our top 3 tips for designing winning propositions in 2022

Everything that made senior bankers successful is what makes them less able to thrive in the digital economy.

2min read
Article
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Banking

Most people in FS don't understand how it all fits together

James Safford is a name you might not be familiar with from the 11:FS team. He’s starred in a couple of our shows with brilliant insights on what’s going on in the fintech space. James is a Market Research Analyst working on the 11:FS Pulse platform delivering insights into customer journeys globally. I took a moment to sit down with James and talk to him about how things differ working in fintech compared to publishing, and why he moved into the space after deciding against a lifelong dream.

3min read
Article
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Crypto

Why did a crypto exchange pay $700m to have their name on a building?

This past weekend an estimated 177m people tuned in as Matthew Stafford’s (strong surname BTW) LA Rams defeated the Cincinnati Bengals at Super Bowl LVII.

4min read
Article
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Diversity and inclusion

A snapshot of diversity and inclusion at 11:FS in 2021

Continuous improvement is a huge focus at 11:FS. We’re always looking for the 1% improvements and 10x ideas (and everything in between) that will drive us forwards.

4min read
Article
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UX

The 5 biggest UX challenges for fintechs in 2022

Providing the best service to have the largest market share. That’s what banks want to be and want to have. And for a very long time they did.

4min read
Article
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Financial education

4 fintechs teaching the UK about money

We’ll say it till we’re blue in the face - FS companies need to do more to improve their users’ financial literacy. And that goes for kids too.

3min read
Article
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Social Media

Why a social media platform will win the digital wallet war

The killer digital wallet will not come from a fintech company - it will come from a social media platform. This is taken from our Unfiltered newsletter. Subscribe now for a no BS, uncensored analysis of fintech news and hot topics delivered to your inbox each fortnight.

3min read
Article
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Insurtech

What’s making headlines in insurtech?

2022 is well underway and if you’re still wishing people a Happy New Year, it’s time to stop living in the past.

3min read
Article
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USA

Who has the better fintech market - the US or Europe?

The US fintech scene is moving like a bat out of hell. But experts have pointed out it was pretty late to the party.

3min read
1028
podcast
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Fintech Insider

1028: News: Flutterwave buys Mono, PicPay files for a US IPO, and Jamie Dimon is ready to share JPMorgan’s ‘secret sauce’

In a fresh wave of fintech consolidation and strategic moves, Flutterwave has acquired Mono. JPMorgan has launched its Special Advisory Services initiative to give key clients access to consulting services drawn from the bank’s own practices. PicPay has filed for a U.S. IPO, and Mercury has applied to the OCC for a national bank charter.

60min listen
1027
podcast
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Fintech Insider

1027: Insights: Lights, camera, transactions- engineering payments at a global scale with JP Morgan and Netflix

David M. Brear, Group CEO at 11:FS, sits down with two heavyweights in the payments world: Tracy Birdsall, Managing Director and Head of EMEA & APAC, Merchant Services Sales, at J.P. Morgan Payments, and Kristen Morrow-Greven, Vice President and Head of Global Payments at Netflix.

53min listen
1026
podcast
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Fintech Insider

1026: Insights: Our fintech predictions for 2026

In this episode, the team is kicking things off with bold predictions for the year ahead, some you might have seen coming and some that might surprise you. They stake their reputations, embrace a bit of friendly ribbing, and share their most daring forecasts for the future of fintech.

64min listen
1025
podcast
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Fintech Insider

1025: News: GoCardless CEO lifts the lid on the Mollie deal as Monzo targets Revolut’s dominance in Ireland

On this week’s final news show of the year, we hear from GoCardless about their exciting acquisition by Mollie. It’s been a big week for Monzo, which has secured an Irish banking licence and acquired UK mortgage brand Habito. We also take a look at Orange Payments and Visa’s new partnership.

53min listen
1024
podcast
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Fintech Insider

1024: Insights: The moments that made fintech in 2025

Join our hosts as they break down the year’s most memorable moments. From the fintech feel-good story of the year and the buzziest new term, to the partnership that caught everyone off guard and the glow-up that wowed the industry - we cover it all.

53min listen
1022
podcast
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Fintech Insider

1022. Insights: How small and medium-sized businesses win with embedded finance

Banks aren’t just building apps anymore - they’re building digital CFOs. Join Kate Moody in this episode of Fintech Insider as she explores how SMB banking is evolving from simple dashboards to intelligent financial guidance.

38min listen
1021
podcast
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Fintech Insider

1021: News: Revolut takes on phone snatchers - and banks still need to take sustainability seriously

Host David Barton-Grimley, Fintech Strategy Director and Head of Product at 11:FS, is joined by a fantastic panel of guests as we dive into some of the biggest stories from the worlds of fintech, banking, and wider financial services this week.

66min listen
1020
podcast
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Fintech Insider

1020: Insights: How ready are you for stablecoin regulation?

With the US GENIUS Act reshaping digital-asset oversight, the EU’s MiCA rules setting a unified standard, and the UK opening the door for stablecoins as an official form of payment, one thing is clear: stablecoins are going mainstream, fast.

45min listen
1019
podcast
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Fintech Insider

1019: News: Bank it like Beckham, Klarna’s stablecoin pivot, and Chase taps in on the Tube

Host Ross Gallagher, Head of Consulting is joined by a fantastic panel of guests as we dive into some of the biggest stories from the worlds of fintech, banking, and wider financial services this week.

63min listen
1018
podcast
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Fintech Insider

1018: Insights: What it's actually like to build a fintech in the Middle East

In this special episode David M. Brear digs into what it really takes to succeed as a fintech startup in the Middle East alongside some special guests.

56min listen
1017
podcast
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Fintech Insider

1017: News -After Dark: Long live the high street bank! Revolut checks in with Booking.com, and Visa trials stablecoin payouts

Our expert host, David M. Brear, and co-host, Kate Moody, present Fintech Insider News live from Village Underground in London, joined by some fantastic guests to discuss the biggest fintech and financial services stories of the week.

58min listen
1016
podcast
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Fintech Insider

1016: Is agentic commerce the future of payments? Live from Paris with J.P. Morgan

Live from Paris, David M. Brear steps into the heart of payments transformation - a shift that’s unfolding far beyond the checkout screen and deep within the financial stack.

53min listen
1015
podcast
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Fintech Insider

1015: News: PayPal launches BNPL in Canada, Coinbase expands into current accounts - and financial education hits the classroom

Host Laura Watkins, Director of Media and Marketing, is joined by a fantastic panel of guests as we dive into some of the biggest stories from the worlds of fintech, banking, and wider financial services this week.

72min listen
1013
Video
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11:FS Pulse

3 ways AI is shaking up UX in financial services | 11:FS Explores

The entire world is buzzing about AI, and that ain't changing anytime soon. But as AI becomes more integrated into our daily lives, what impact will it have on financial services and how people interact with them?

5min watch
Video
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Inclusive design

What is inclusive design? 11:FS Explores

6min watch
Video
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Decoding

What are fintechs? - Decoding: Banks

Ever wanted to know what’s going on behind the scenes every time we make a payment?

12min watch
Video
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Decoding

How does banking regulation work? - Decoding: Banks

Regulation is essential. It stops banks from going bust or behaving badly.

12min watch
Video
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Decoding

How has software evolution influenced banking? - Decoding: Banks

The invention of the computer revolutionised banking in the 1950s.

11min watch
Video
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Lending

How does lending work? - Decoding: Banks

Lending has been around for thousands of years and is one of the cornerstones of banking.

11min watch
Video
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Decoding

How can traditional banks win on the banking battlefield? - Decoding: Banks

They're down, but they're not certainly not out.

15min watch
Video
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Decoding

How do card networks operate? - Decoding: Banks

Mastercard and Visa are the two biggest credit card networks in the world.

13min watch
Video
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Decoding

How has the banking battlefield evolved? - Decoding: Banks

We kick off our Decoding: Banks series with a look at the banking landscape today and how we got here.

13min watch
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen