Learn about the latest innovation happening in financial services.

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Apple

How Apple is leading the charge for brands embedding finance

Cyber attacks are hardly new, so why are banks putting renewed energy into combating them? 11:FS Market Research Analyst Joanne Kumire explains.

5min read
Article
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Pleo

11 European fintechs we’re excited about right now

London’s been at the centre of the fintech bubble for over a decade now, and the rest of Europe isn’t far behind. One of the few silver linings of the coronavirus pandemic could be that it might act as a catalyst for a tonne of investment into fintech, as more and more people recognise the need to go digital. Despite the trend for falling investments in 2020, the UK fintech sector is still looking flush thanks to investments of over $1.84 billion. To give you a heads up on the next big companies on the scene, we’ve rounded up the hottest startups on our watch list 🔥

5min read
Article
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Cloud

Using the cloud to fly sky high above the competition

As we roll into 2018 thoughts inevitably turn to the big themes that we might expect (and hope) to see for user experience in the financial services industry this year.

5min read
Article
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SMBs

Jobs to be Done: How to equip US SMBs with the right tools to track and manage cash flow

This is the third instalment of a 6 part series that explores the Jobs to be Done (JTBD) for US SMBs that we identified in our recent research. Each blog post explores one of the jobs and how we examined it with a JTBD canvas. If you missed the first post that explains JTBD and the canvas, check it out before reading this.

5min read
Article
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SMBs

Jobs to be Done: The gaps in US SMB financial services

David M. Brear interviewed Jonathan Larsen, CIO, Ping An and CEO of their Global Voyager Fund, a $1bn investment fund, specifically for fintech. He tells David all about the fund and the innovations in fintech coming from China and making a huge impact worldwide.

5min read
Article
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User experience

Designing experiences and inspiring the makers. Clouston Mahon

Despite the astronomical price-tag and highly breakable look of early foldable phones, we can confidently predict a future of interesting new design challenges thanks to flexible screens.

5min read
Article
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COVID-19

Lessons from COVID-19: you need a truly digital strategy, now!

In the first part of this series I introduced the story of Frederic Tudor, the American Ice-Block King; and discussed lessons learned from his then new product offering as it relates to blockchain technology. Tudor was able to successfully corner the ice-block shipping market and eventually was shipping blocks of ice to as far away as Calcutta from his home in Boston.

5min read
Article
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COVID-19

Is the COVID-19 crisis creating fintech M&A opportunities?

How can community banks remain competitive as large financial institutions gobble up more and more of the market?

5min read
Article
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COVID-19

Can digital lenders help more SMEs gain access to COVID-19 relief loans?

How successful have government loan schemes in the UK and US been so far and what’s next?

5min read
Article
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Facebook

11 most interesting things about Facebook’s Libra cryptocurrency

What is Facebook coin / Libra? Is this a game-changing moment and what should we do about it?

5min read
Article
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Innovation

11:FS on tour - Money 20/20 Vegas, Day 1 Roundup

Money 20/20 USA has kicked off and the 11:FS team are here on the ground!

5min read
Article
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Innovation

11:FS on tour – Money 20/20 Vegas, Day 2 Roundup

Day 2 has come to an end here at Money 20/20 and, despite last night’s industry party, it was jam packed with action.

5min read
Article
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Design

Anticipatory Design in Financial Services

What is anticipatory design? In 2015, Aaron Shapiro the CEO of Huge coined the phrase ‘Anticipatory Design’ to describe how the next big evolution in design and technology will be the creation of predictive, pro-active multi-channel user experiences. It is the perfect marriage of design, data and technology to simplify complex decisions and in some instances, even eliminate some tasks and decisions from our lives entirely. The word anticipatory comes from the Latin anticipare, which means “taking care of ahead of time”. Think of it as personalisation 2.0 – a system which interprets users’ past behaviours and choices, in order to automatically make informed decisions on the user’s behalf, by utilising machine learning algorithms.

5min read
Article
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Banking

Want to see the best digital banking experiences on the market?

“Thank you to the Academy…” Sure. Classic Oscar speech energy.But do you know what hits harder than a polite golf clap from a panel of judges? Winning when your actual customers vote. And that’s what happened at the 2025 British Bank Awards, where 11:FS was named Consultancy of the Year. Again! 2019. 2020. 2021. 2023. And now 2025.

5min read
776
podcast
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Fintech Insider

776. Focus: How is embedded finance disrupting access to finance in APAC?

David M. Brear is joined by some great guests from Visa, BigPay and Wise to discuss the evolution and growth opportunities of embedded finance in Asia-Pacific!

38min listen
775
podcast
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Fintech Insider

775. News: Ramp raises $300m, Goldman returns to the rich and Monzo tops the charts

Ramp raises $300M (and that's a down round!), Goldman Sachs plans sale to concentrate on the ultra-wealthy and Monzo is named best bank - Kate Moody and Benjamin Ensor are joined by some great guests from CCG and Lightyear to talk about the most interesting stories in financial services over the last 7 days.

59min listen
774
podcast
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Fintech Insider

774. Insights: How are financial services players using blockchain?

David Brear is joined by some great guests from Fireblocks, DigitalX and Moniflo to talk about how financial services are actually using blockchain technology and how they choose an option that works best for them.

53min listen
194
podcast
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Blockchain Insider

194. Insights: What is the impact of AI on social media and web3?

L.F.G. Today we bring you: a super interesting discussion on the impact AI software and AI generated content can have on the world of social media, and where the overlaps with the crypto space live, and how to make this safe for consumers. All this and much more on today's Blockchain Insider!

50min listen
193
podcast
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Blockchain Insider

193. Insights: Checking in on our 2023 predictions

EL. EF. GEE. Today we bring you: a recap of our 2023 predictions for the crypto space. what did we predict correctly? What did we get completely wrong? What still has potential to materialise in the next few months leading up to 2024? All this and much more on today's Blockchain Insider!

43min listen
767
podcast
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Fintech Insider

767. How do you innovate in a highly regulated industry?

David M. Brear is joined by Standard Chartered CEO, Bill Winters, in this interview deep-diving into innovation in the banking space!

41min listen
766
podcast
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Fintech Insider

766. Focus: What problem is mobile money solving in Sub-Saharan Africa?

David M. Brear is joined by some great guests from Visa, Chipper Cash, and DJAMO, to discuss the evolution and further potential of mobile money in Sub-Saharan Africa.

47min listen
765
podcast
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Fintech Insider

765. News: FedNow powers up and Dame Alison Rose steps down

Fed launches long-awaited instant payments service, NatWest boss Alison Rose resigns, and McDonalds launches McNuggets Land in the metaverse – Kate Moody and Benjamin Ensor are joined by some great guests, from Founders Factory and Chamber of Progress, to talk about the most interesting stories in financial services over the last 7 days.

1h listen
192
podcast
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Blockchain Insider

192. Insights: A new world of functionality - a Smart Tokens case study

EL. EF. GEE. Today we bring you: a case study on all things smart tokens. What are they? How do they work? What do they mean for web3? All this and much more on today's Blockchain Insider!

44min listen
760
podcast
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Fintech Insider

760. News: Public lands in the UK and Solaris raises €38 million

Investment platform Public launches in the UK, Solaris raises to focus on core values, and Martin Lewis 'sickened' by deepfake investment scam – Kate Moody is joined by some great guests to talk about the most interesting stories in financial services over the last 7 days!

54min listen
759
podcast
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Fintech Insider

759. Insights: Will PSD3 really live up to the expectations? (Rewind)

David M. Brear is joined by some great guests, from Plaid, Payments Solved, and The Payments Association EU, to look at the potential impact of Payment Services Directive 3 on Open Banking.

50min listen
191
podcast
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Blockchain Insider

191. Insights: Rewind: How do you know it's web3?

EL. EF. GEE. Today we bring you: A rewind look into an episode focused on ownership. Ownership is web3’s ability to prove that digital assets are owned by users. But how exactly does it work? How is it different from the world of web2? And what changes can we expect to see in the world now that assets are on-chain? All this and much more on today's Blockchain Insider!

50min listen
754
podcast
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Fintech Insider

754. Insights: How do we get to the holy grail of cross border payments?

David M. Brear is joined by some great guests, from Citi and JP Morgan, to delve into the developments, friction, and potential future of cross-border payments.

44min listen
190
podcast
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Blockchain Insider

190. Insights: AI and chatbots are shaking up the crypto space

EL. EF. GEE. Today we bring you: A look into the growing prevalence of chatbots in the crypto industry and how that could look in the future. All this and much more on today's Blockchain Insider!

35min listen
753
podcast
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Fintech Insider

753. News: Banks are in an AI talent war and Revolut launches the 'Ultra' account

European banks are putting "AI" in 30% of their job ads, Majority bank opens community meeting space for new migrants, and Gen Z need lessons on how to behave in the corporate world – Benjamin Ensor and Ross Gallagher are joined by some great guests to talk about the most interesting stories in financial services over the last 7 days.

59min listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
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Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen