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11:FS Pulse Report 2024
The best product experiences and hottest trends in fintech, revealed.
Inside this year’s report
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Pulse Stars
Discover who our experts picked as best-in-class when it comes to product experiences for the likes of everyday banking, personal investments, and more.
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2023 trends
The innovations and evolutions that shaped 2023 in financial services, from AI to payments, experts from 11:FS and the wider industry weigh in.
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2024 predictions
We asked leaders from JPMorgan, Monzo, Nationwide, and, of course, 11:FS to gaze into their crystal ball and predict what’s in store for financial services this year.
Expert insights from industry leaders
Vuokko Aro
VP of Design, Monzo
Katja Lehr
Managing Director of the EMEA Payments and Commerce Solutions Team, JPMorgan Chase
Stephen Bowe
Director Digital Experience & Innovation, Nationwide
David M. Brear
CEO & Co-Founder, 11:FS
Kate Moody
Customer Strategy Director, 11:FS
Will Jones
Chief Design & Product Officer, 11:FS
Personalisation in banking
Diving deeper into one of the key themes that emerged from this year’s report, author Joe Colchester is joined by Kate Moody and experts from Snoop, ClearBank, and Chip in this special episode of Fintech Insider.
Discover the trends and products shaping FS
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Product research, transformed.