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Want to build better customer solutions? Ask better questions
With 11:FS Pulse you can.
What does effective growth marketing look like for B2B in the 2020s?
We’re now a week on from one of the most exciting events of the year for us; the 11:FS Awards. It’s the one (and only) time we get dressed up snazzy and come together to celebrate some of the most impactful businesses and people who are changing the fabric of financial services.
Design drill down #2
In our third design drill down, we’re looking at how new approaches to insurance can bring innovative uses of technology, turn claim making into an enjoyable experience and bring a fresh perspective to big life decisions.
Are you producing prototypes too early?
There is a popular belief that you have to 'make it real' as quickly as possible – “come on, just f*****g build the thing - it's the only way to learn!”. In many scenarios this belief is a dangerous myth, and here's why...
What FS companies are getting wrong with their cloud based solutions
After a busy year in crypto, 11:FS co-founder Simon Taylor checks in on his 2019 predictions to see what he got right and what he missed.
Diversity and inclusion at 11:FS
GDPR, MiFID II, Solvency II, SCA, PSD2, Brexit… The past decade has been pretty hard on Compliance teams if not only for all the acronyms they need to remember.
Privacy and security are not optional in MVPs
Over the past few months, 11:FS Ventures has seen a spike in interest from clients in private banking and wealth management.
Courageous conversations with Ren Binden
“...we need accomplices, abolitionists, and activists to bring about systemic change and right injustices, at every level.” This Pride month, we’re focusing on troublemakers. Definition: troublemaker (noun); someone who causes problems by making others argue or not obey people in authority.
Stop using risk as an excuse for taking the safe route
We’re all busier than ever. Not even the most efficient human can cope with the trials we all face and the tasks we all have to do on a daily basis. There just aren’t enough hours in the day. This is taken from our Unfiltered newsletter. Subscribe now for a no BS, uncensored analysis of fintech news and hot topics delivered to your inbox each fortnight.
The value of quality in tech
Do you remember when you first saw a newspaper app on an iPad? It was as though a physical newspaper had been trapped under the black glass. There was even a page turning animation that you probably showed your friends. It was magical. It was digitised news. Ditto for buying albums on iTunes and ordering a traditional taxi; amazing experiences, but we just took what had come before and translated it directly to the new medium.
Social media is not the answer to building your community
I wish I could write as well as Leda Glyptis. I wish I had her command of the English language which I’m sure is one of several she speaks. I wish I could articulate her banking experiences in prose such as she does. But I can’t… So today I’m gonna talk about Spanx. I’m going to discuss what this incredible product has in common with the digitization of financial services. Leda, please don’t judge me.
Pulse design process: Optimising for content discoverability
In this week’s news show we had representation from both sides of the Atlantic as Nina Mohanty, Doug Bobenhouse and Valentina Kristensen joined new host Ross Gallagher in his first rodeo in the hosting seat, and Simon Taylor to discuss the week’s biggest stories. Listen here for the episode in full, stream it below or read on for additional insights.
Five ways to upgrade your content marketing for the 2020s
David M. Brear interviewed Matty Cusden-Ross and Veronique Barbosa, two of the three founders of digital receipting start up, Flux, for Fintech Insider, all about their new proposition, and Megan Cawood on Starling’s Marketplace and their partnership with Flux.
Gamification isn’t always the easy path to engaging products
When our friends at Garanti asked us to take a look at their app, we could see pretty quickly that they were doing things a little differently. A traditional Turkish bank that broke away from the pack, Garanti is integrating next-generation services into their mobile app. Let’s look at our top 5 features.
Design drill down #1
In the second of this monthly design series, we look at a rebrand done right, an app that bids to be the future of car management, and one firm designing a better relationship between finance and the environment.
1042. News: Is Klarna a reality check for fintech IPO hopes?
Host David M. Brear, CEO of 11:FS, is joined by some great guests to discuss the biggest stories from the world of financial services over the past week.
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1041. Insights: How to build a high-performing product team
In this episode of Fintech Insider Insights, Kate Moody is joined by an expert panel of product leaders to unpack a question every startup and scale-up eventually faces: how do you build the dream product team?
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1040. News: Is this a once in a generation opportunity to change up the UK payments system?
Host Ross Gallagher, Head of Ventures at 11:FS, is joined by some great guests to discuss the biggest stories from the world of financial services over the past week.
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1039. Insights: Stablecoins, clearing and the future of payments with Emma Hagan, UK CEO of ClearBank
In this episode of Fintech Insider, David M. Brear sits down with ClearBank’s UK CEO, Emma Hagan, to explore how the UK’s first new clearing bank in over 250 years is reshaping financial infrastructure from the ground up.
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1038. News: What happens when the world's biggest YouTuber buys a fintech?
Host Kate Moody, Customer Strategy Director at 11:FS, is joined by some great guests to discuss the biggest stories from the world of financial services over the past week.
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1036: News: Checkout strikes a chord with Spotify as Nubank, Revolut and Starling set their sights on the US
Host Benjamin Ensor, Director of Research and Strategy at 11:FS, is joined by some great guests to discuss the biggest stories from the world of financial services over the past week.
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1035: Insights: Six predictions that will reshape customer experience in financial services
What’s next for fintech UX in 2026? Ross Gallagher, Head of Consulting at 11:FS, is joined by some great guests to break down six financial services UX predictions from the latest 11:FS Pulse Report, covering the shifts shaping digital banking, customer experience, onboarding, product design, and user research.
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1034. News: Was Brex a bargain buy for Capital One?
Host Benjamin Ensor, Director of Research and Strategy at 11:FS, is joined by some great guests to discuss the biggest stories from the world of financial services over the past week.
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1033: Insights: How modern finance teams can win the next 10 years
On this week’s episode, in partnership with Pleo, host Benjamin Ensor is joined by Jeppe Rindom, Co-Founder and CEO of Pleo; Søren Westh Lonning, CFO at Pleo; and Megan Cooper, CEO of Caywood, to explore how the role of finance has evolved over the past decade - and what it will take for finance teams to win the next 10 years.
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1032. News: Revolut heads to Peru, Stream raises $90m, and… are you dead?
Host Kate Moody, Customer Strategy Director at 11:FS, is joined by some great guests to discuss the biggest stories from the world of financial services over the past week.
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1031: Insights: How OpenAI is changing the future of financial services
On this week’s episode, host David Barton-Grimley is joined by Matt Weaver, Head of Solutions for EMEA at OpenAI, to explore the impact OpenAI is having on the financial services industry - and the meaningful collaborations taking place between the sector and the AI innovation giant.
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1030. News: Nala and Noah partner on cross-border stablecoins – is a 10% US credit card interest cap coming?
Host Laura Watkins, Director of Media & Marketing at 11:FS, is joined by some great guests to discuss the biggest stories from the world of financial services over the past week.
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1029. Insights: How AI is reshaping consumer-focused banking
On this week's episode, David M. Brear is joined by some great guests to tack a question on every bank and fintech leader’s mind: is AI redefining consumer-focused banking in 2026?
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1028: News: Flutterwave buys Mono, PicPay files for a US IPO, and Jamie Dimon is ready to share JPMorgan’s ‘secret sauce’
In a fresh wave of fintech consolidation and strategic moves, Flutterwave has acquired Mono. JPMorgan has launched its Special Advisory Services initiative to give key clients access to consulting services drawn from the bank’s own practices. PicPay has filed for a U.S. IPO, and Mercury has applied to the OCC for a national bank charter.
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1027: Insights: Lights, camera, transactions- engineering payments at a global scale with JP Morgan and Netflix
David M. Brear, Group CEO at 11:FS, sits down with two heavyweights in the payments world: Tracy Birdsall, Managing Director and Head of EMEA & APAC, Merchant Services Sales, at J.P. Morgan Payments, and Kristen Morrow-Greven, Vice President and Head of Global Payments at Netflix.
Fintech Marketing Podcast Season 2 Preview
Fintech Marketing Podcast Season 2: Coming soon
Fintech Insider Presents: After Dark - Open Finance: fact or fantasy?
After Dark - Open Finance: fact or fantasy?
What is Open Finance?
Banks are facing a lot of challenges compared to their fintech rivals.
11:FS Explores: Digital R.I.C.H.E.S ft. David M. Brear
11:FS CEO David M. Brear takes to the lightboard to give us the full run-down, with examples of companies that are leading the way.
Jeff Keltner from Upstart on what the future of lending will look like | Spotlight
What does the future hold for lending? Live from Lendit USA 2022.
What is UX and what makes UX good? 11:FS Explores
Will banks exist in 100 years?
What is Open Banking? | 11:FS Explores
In this episode of 11:FS Explores, Adam Davis picks apart Open Finance, and what we have to look forward to if this technology became a reality.
Using Jobs to be Done to revolutionise SME Banking | 11:FS Explores
It's not just a buzzword.
Unleashing creativity! A case study on sparking innovation with Bidyut Dumra from DBS | Spotlight
On this episode of Spotlight, 11:FS Crypto Global Strategy Director, Mauricio Magaldi is joined by Ramp Network Co-Founder and CEO, Szymon Sypniewicz. In today's chat, the pair discuss Szymon's career, the current regulatory landscape in crypto, and what the future might hold when it comes to widespread crypto adoption.
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Insights: The future of Revolut with UKCEO Francesca Carlesi
The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...
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Insights: The future of Revolut with UKCEO Francesca Carlesi
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Insights: The future of Revolut with UKCEO Francesca Carlesi
The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...
960
Insights: The future of Revolut with UKCEO Francesca Carlesi
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Insights: The future of Revolut with UKCEO Francesca Carlesi
