Global

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SMB Banking

Ebay Wades Into The SMB Lending Market Helped By Square

While the concept of embedded insurance is not new, Hiscox’s Alex Wheal says changes to data sharing mean the opportunities could be boundless.

5min read
Article
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Fintech mistakes

11 Stupidest Things Fintechs Say

Last week I spoke to friends of 11:FS to discover the 11 stupidest things banks do. It was more popular than any of us expected. It even compelled 11:FS Co-Founder, Simon Taylor to write a love letter to the big banks telling them how they can do better. Here at 11:FS we felt like maybe we’d been a little harsh on our incumbent friends. So, I decided to write another list, reaching out to both the wider fintech community and all our followers to find out the 11 stupidest things fintechs say and do.

5min read
Article
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Culture

Why Big Business Needs to Transform

Jeff Tijssen has spent his entire career in financial services and worked at many major banks before coming on board at 11:FS. He’s our Head of Consulting and you may have heard him on a few of our Fintech Insider podcasts or know him from working with us on one of our many secret projects. I took a moment to sit down with Jeff and talk to him about transforming big business, where the pain points are for the big businesses and why it matters.

5min read
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Culture

You cut me deep big bank, but I got you

There’s an old saying: The reason God was able to create the earth in 6 days and rest on the 7th is because they didn’t have millions of customers and legacy systems. That said, millions of customers and legacy systems can lead to some odd practices that never get questioned. I hear it a lot from people who work at big banks; change is hard, change takes time and getting something delivered no matter how small is a giant victory. This is what inspired our listicle last week. Many of us at 11:FS have been there one way or another, and we’re inspired by the fact that there’s so much to do in digital banking (It is still only 1% finished after all). So this blog post is a love letter, to those of you in the big organisations, trying to get shit done but feeling hamstrung.

5min read
Article
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Podcast

After Dark VI: A sneak peek at what happened

Fintech Insider: After Dark is back, if you hadn’t been paying any attention to the slew of promo material we’ve been putting out then you missed your chance to attend the live recording, drink free beer, have a slice of pizza, and attend the most fun event in the fintech calendar. But it’s okay, I’ve got you covered with a quick roundup of what happened at the show, and you can hear the recording of both shows on today’s podcast at 4pm. I’ll bring you a few behind the scenes snippets of what happened at After Dark VI and let you know all about the very special live-show only pieces we do for our fans.

5min read
Article
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Banking mistakes

11 Stupidest Things Banks Do

Here at 11:FS we talk a lot about how Digital Banking is only 1% Finished, jobs to be done, and many other topics on how big banks get things wrong. But sometimes just hearing the theory isn’t enough. So I spoke to bankers, insiders, fintechers, associates, customers, and researchers – all anonymously – who have given me swathes of real world examples of the stupid shit banks do. Here’s the 11 best…or worst, depending on how you want to see it. This list took a fair while to compile so if you’ve got something you want to add send me a message and maybe we’ll do a part two.

5min read
Article
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11:FS Pulse

Moving Industry: Publishing Fintech vs Working Fintech

It’s not obvious when you need to start shifting your startup marketing tactics to scaleup tactics. There isn’t a Companies House date or valuation point where it’s clear that you’ve entered the next phase.

5min read
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Banking

Why has the RBS funding scheme been delayed?

You can catch the full Fintech Insider discussion on the news today at 4pm on the podcast here (go subscribe now, why are you waiting? You know you need to know this stuff asap).This week we had a great show as per usual with some really fun discussions on a lot of key stories in the fintech space. Our CEO David M. Brear and Principal Consultant Ross Gallagher sit down with our guests Eric Fulwiler, Executive Director of VaynerMedia and Teana Baker-Taylor, Chief Marketing Officer of Coinfloor.For our deeper dive this week I’m taking a closer look at a fintech issue at home that’s been upsetting many in the fintech space for quite some time. Delays to the RBS funding scheme persist, this time due to senior hires.

5min read
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Technology

AI vs Paul the Octopus

It’s been 8 long years since Paul the Octopus passed away. Purveyor of predictions, he managed to correctly foresee Spain as the 2010 World Cup winners. So, how does the most advanced AI machinery in finance stack up against the seemingly magical powers of Paul the Octopus? There’s also the recent predictive piggie Mystic Marcus who wasn’t quite as accurate as the beloved octopus… Stay tuned for more on this topic very soon, as this Friday we release our podcast on AI that you’ve been asking for.

5min read
Article
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Banking

Why Finn By Chase Won't Spark A Banking Revolution

Chase ’s digital-only bank, Finn, launched nationwide in the U.S. a few weeks ago, to piqued interest from fintechs and banks alike. It’s by no means the country’s first digital only bank—Ally and Simple have been around for years—but it has won the race to be the first nationwide digital brand from the United States’ banking giants. (Citi has plans to launch a “national digital bank” soon, while Wells Fargo’s Greenhouse is due to come out of beta in the near future.)

5min read
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Blockchain

Crypto is dead: Why did the world's most famous VC just bet big on it?

When the world’s most famous VC firms move you should pay attention. a16z is the firm most synonymous with Silicon Valley, big tech and venture capital. Now they’re coming to crypto with a $300m Fund. If crypto is dead, then maybe now crypto is much much more interesting than it was 6 months ago. After the winter comes the spring…

5min read
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Podcast

Zimbabwe suffers EcoCash Crash

You can catch the full Fintech Insider discussion on the news today at 4pm on the podcast here (go subscribe now). This week we had a great show: Simon Taylor and Sarah Kocianski sit down with our guests Editor in Chief of Computer Weekly, Bryan Glick, Business Development at Bud, Nina Mohanty, and 11:FS Pulse Analyst, James Safford to discuss all things fintech.For our deep dive this week, we’re taking a closer look at what happened in Zimbabwe after EcoCash suffered a two-day crash; effectively stopping all payments for the nation.

5min read
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Regulation

What's in a Sandbox?

For those of you in a rush, there’s a TL;DR at the bottom of the page. For everyone else 11:FS Co-Founder Simon Taylor, has written a great deep dive for you into the regulatory sandbox: why it’s necessary, what it is, what it’s achieved so far, and most importantly a close look at the fourth cohort.

5min read
Article
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Culture

Digital Banking is only 1% Finished, Seriously

In this weeks’ Fintech Insider we have an interview with author, CEO, blogger, and fintech insight extraordinaire, Chris Skinner! We grabbed Chris and took him to the pub for a drink and a quick conversation on his new book Digital Human. Listen to the interviews in full on Fintech Insider here, stream it below or read on for a few key insights.

5min read
Article
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Culture

Reimagining Processes and Culture in Business

In my entire career to-date, I never heard a vendor describe themselves as simply a vendor. We do a thing, you pay for the thing, we shake hands and go our separate ways.

5min read
1030
podcast
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Fintech Insider

1030. News: Nala and Noah partner on cross-border stablecoins – is a 10% US credit card interest cap coming?

Host Laura Watkins, Director of Media & Marketing at 11:FS, is joined by some great guests to discuss the biggest stories from the world of financial services over the past week.

70min listen
1029
podcast
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Fintech Insider

1029. Insights: How AI is reshaping consumer-focused banking

On this week's episode, David M. Brear is joined by some great guests to tack a question on every bank and fintech leader’s mind: is AI redefining consumer-focused banking in 2026?

50min listen
1028
podcast
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Fintech Insider

1028: News: Flutterwave buys Mono, PicPay files for a US IPO, and Jamie Dimon is ready to share JPMorgan’s ‘secret sauce’

In a fresh wave of fintech consolidation and strategic moves, Flutterwave has acquired Mono. JPMorgan has launched its Special Advisory Services initiative to give key clients access to consulting services drawn from the bank’s own practices. PicPay has filed for a U.S. IPO, and Mercury has applied to the OCC for a national bank charter.

60min listen
1027
podcast
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Fintech Insider

1027: Insights: Lights, camera, transactions- engineering payments at a global scale with JP Morgan and Netflix

David M. Brear, Group CEO at 11:FS, sits down with two heavyweights in the payments world: Tracy Birdsall, Managing Director and Head of EMEA & APAC, Merchant Services Sales, at J.P. Morgan Payments, and Kristen Morrow-Greven, Vice President and Head of Global Payments at Netflix.

53min listen
1026
podcast
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Fintech Insider

1026: Insights: Our fintech predictions for 2026

In this episode, the team is kicking things off with bold predictions for the year ahead, some you might have seen coming and some that might surprise you. They stake their reputations, embrace a bit of friendly ribbing, and share their most daring forecasts for the future of fintech.

64min listen
1025
podcast
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Fintech Insider

1025: News: GoCardless CEO lifts the lid on the Mollie deal as Monzo targets Revolut’s dominance in Ireland

On this week’s final news show of the year, we hear from GoCardless about their exciting acquisition by Mollie. It’s been a big week for Monzo, which has secured an Irish banking licence and acquired UK mortgage brand Habito. We also take a look at Orange Payments and Visa’s new partnership.

53min listen
1024
podcast
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Fintech Insider

1024: Insights: The moments that made fintech in 2025

Join our hosts as they break down the year’s most memorable moments. From the fintech feel-good story of the year and the buzziest new term, to the partnership that caught everyone off guard and the glow-up that wowed the industry - we cover it all.

53min listen
1023
podcast
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Fintech Insider

1023: News: How Airwallex became an $8 billion fintech giant as US funding falls

Host Kate Moody, Customer Strategy Director at 11:FS, is joined by a fantastic panel of guests as we dive into some of the biggest stories from the worlds of fintech, banking, and wider financial services this week.

56min listen
1022
podcast
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Fintech Insider

1022. Insights: How small and medium-sized businesses win with embedded finance

Banks aren’t just building apps anymore - they’re building digital CFOs. Join Kate Moody in this episode of Fintech Insider as she explores how SMB banking is evolving from simple dashboards to intelligent financial guidance.

38min listen
1021
podcast
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Fintech Insider

1021: News: Revolut takes on phone snatchers - and banks still need to take sustainability seriously

Host David Barton-Grimley, Fintech Strategy Director and Head of Product at 11:FS, is joined by a fantastic panel of guests as we dive into some of the biggest stories from the worlds of fintech, banking, and wider financial services this week.

66min listen
1020
podcast
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Fintech Insider

1020: Insights: How ready are you for stablecoin regulation?

With the US GENIUS Act reshaping digital-asset oversight, the EU’s MiCA rules setting a unified standard, and the UK opening the door for stablecoins as an official form of payment, one thing is clear: stablecoins are going mainstream, fast.

45min listen
1019
podcast
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Fintech Insider

1019: News: Bank it like Beckham, Klarna’s stablecoin pivot, and Chase taps in on the Tube

Host Ross Gallagher, Head of Consulting is joined by a fantastic panel of guests as we dive into some of the biggest stories from the worlds of fintech, banking, and wider financial services this week.

63min listen
1017
podcast
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Fintech Insider

1017: News -After Dark: Long live the high street bank! Revolut checks in with Booking.com, and Visa trials stablecoin payouts

Our expert host, David M. Brear, and co-host, Kate Moody, present Fintech Insider News live from Village Underground in London, joined by some fantastic guests to discuss the biggest fintech and financial services stories of the week.

58min listen
1016
podcast
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Fintech Insider

1016: Is agentic commerce the future of payments? Live from Paris with J.P. Morgan

Live from Paris, David M. Brear steps into the heart of payments transformation - a shift that’s unfolding far beyond the checkout screen and deep within the financial stack.

53min listen
1015
podcast
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Fintech Insider

1015: News: PayPal launches BNPL in Canada, Coinbase expands into current accounts - and financial education hits the classroom

Host Laura Watkins, Director of Media and Marketing, is joined by a fantastic panel of guests as we dive into some of the biggest stories from the worlds of fintech, banking, and wider financial services this week.

72min listen
Video
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Decoding

What are fintechs? - Decoding: Banks

Ever wanted to know what’s going on behind the scenes every time we make a payment?

12min watch
Video
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Decoding

How does banking regulation work? - Decoding: Banks

Regulation is essential. It stops banks from going bust or behaving badly.

12min watch
Video
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Decoding

How has software evolution influenced banking? - Decoding: Banks

The invention of the computer revolutionised banking in the 1950s.

11min watch
Video
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Lending

How does lending work? - Decoding: Banks

Lending has been around for thousands of years and is one of the cornerstones of banking.

11min watch
Video
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Decoding

How can traditional banks win on the banking battlefield? - Decoding: Banks

They're down, but they're not certainly not out.

15min watch
Video
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Decoding

How do card networks operate? - Decoding: Banks

Mastercard and Visa are the two biggest credit card networks in the world.

13min watch
Video
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Decoding

How has the banking battlefield evolved? - Decoding: Banks

We kick off our Decoding: Banks series with a look at the banking landscape today and how we got here.

13min watch
Video
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11:FS Explores: Legacy banking systems ft. David M. Brear

David M. Brear, our 11:FS CEO, takes us through legacy technology within banks - but of course, with a really cool Lightboard.

7min watch
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Minimum Lovable Brand | 11:FS Explores

5min watch
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Fintech Marketing Podcast Season 2 Preview

Fintech Marketing Podcast Season 2: Coming soon

4min watch
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen