Global

Article
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Culture

Leda Writes for Fintech Futures: On feedback and what to do with it

Each week, Leda Glyptis, CEO of 11:FS Foundry, creates #LedaWrites. This week it’s all about work, finding a mission and falling in love with the job every single time.

5min read
Article
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Design

Easter eggs and delivering delight

eBay announced recently that it would begin offering merchants access to credit in partnership with Square Capital as of Q3 2018. eBay sellers will be able to apply for loans from $500 to $100,000. Square is facilitating the process, which can be done entirely digitally and sees successful applicants receive funds in as little as 24 hours. The partnership is interesting for two main reasons — it signals a deepening commitment from eBay to providing financial products and the joint offering marks another powerful entrant to the SMB lending space.

5min read
Article
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Banking

Why big banks are doing challengers: Brand Permission and why it matters

The whydunit is an increasingly popular narrative. More often than not the motives behind a decision are more interesting than the decision itself, so I’ve taken a look at the motives behind big banks and their fixation with challengers.

5min read
Article
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Podcast

Past success guarantees nothing: Benoit Legrand, CIO of ING

It’s time to accept that digitisation is not going to create the step change needed. Banks need to realise the benefits of being born digital and the boost to services it provides.

5min read
Article
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Banking

Leda Writes for Fintech Futures: Getting bad news is a good thing

Every Thursday, Leda Glyptis, 11:FS Chief of Staff creates #LedaWrites. This week she ponders the difficulties of learning to unlearn.

5min read
Article
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Design

How to use behavioural design brilliantly

What does it take for a company to grow? Flexible, adaptive people support. Our Senior HR Business Partner Anisa Aksar tells us how 11:FS thinks about HR hypergrowth.

5min read
Article
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Culture

How to get your IT team to deliver on time

Getting first-mover advantage is no easy feat, but what happens next? We take a look at how to maintain the advantage and how easily it can be lost.

5min read
Article
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Three years

11:FS turns three

In no time at all, we’ve managed to reach our third birthday. It feels like we were only celebrating our second birthday yesterday, but we’ve been moving so fast we’ve barely been able to keep up. So, what have we been doing all this time?

5min read
Article
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Banking

Leda Writes for Fintech Futures: Banking on the verge of a nervous breakdown

Every Thursday, Leda Glyptis, 11:FS Chief of Staff creates #LedaWrites. This week she turns her attention to why you’re not so special, call to actions and why mama didn’t lie…exactly.

5min read
Article
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Banking

Why you should pay attention to challenger banks in Asia

Challenger banks and startups have been the protagonists of the fintech landscape, they have been unbundling financial services and delivering better customer services at a fraction of the cost. But there's a different narrative in Asia.

5min read
Article
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Partnerships

Apple: biting into the banking battlefield

Oh shit, they finally did it. Apple moved into banking. Sort of.

5min read
Article
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11:FS

Genetic editing is only 1% finished

The loans and mortgage industries still haven’t evolved in the digital age. It’s affecting people’s financial and personal lives every single day.

5min read
Article
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Wealth management

The Future of Fintech and Wealth - 'ESG' is the most important thing you've never heard of

Did you know Acorns and Robinhood have more customers than the entire "Robo Advisor" market?

5min read
Article
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Banking

Leda Writes for Fintech Futures: What flat earthers and bankers have in common

Each week, Leda Glyptis, CEO of 11:FS Foundry creates #LedaWrites. This week she discusses how office politics bring us together and tear us apart.

5min read
Article
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Culture

Commitment issues: Why bankers need to read more comic books

We are mid-transformation and while some trends are becoming clear, nothing is set in stone. Leda Glyptis explains while that means there is a window of opportunity it also means decisions need to be made about where, how and why you will play in this new world.

5min read
1086
podcast
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Fintech Insider

1086. News: Wise tries again in the US, Western Union shuts its digital bank and Brazil reinvents BNPL

Host Kate Moody - Customer Strategy Director at 11:FS - is joined by some great guests to discuss the biggest stories from the world of financial services over the past week.

57min listen
1085
podcast
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Fintech Insider

1085. Insights: Are Neobanks replacing private banking?

For years, neobanks competed by offering better banking experiences. Now, the biggest players are expanding into investing, AI-powered financial guidance, wealth management and premium services—areas once dominated by private banks.

56min listen
1084
podcast
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Fintech Insider

1084. News: Ant's $1.2bn Raise, Teya Doubles Down on SMEs and Revolut Lands licence in Australia

Host Laura Watkins - Director of Media and Marketing at 11:FS - is joined by some great guests to discuss the biggest stories from the world of financial services over the past week.

59min listen
1083
podcast
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Fintech Insider

1083. Insights: Why does running a business still feels harder than it should? With Sage

In this episode, with partnership with Sage, we're exploring why running a business still feels harder than it should—and how embedded experiences are changing that. Host Kate Moody, Customer Strategy Director at 11:FS, is joined by Gordon Stuart, SVP of Embedded Services at Sage, Emma Campbell, Chief Banking Officer at @One.io, and Sarah Kocianski, fintech consultant and analyst.

48min listen
1082
podcast
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Fintech Insider

1082. News: Stripe bids for PayPal, BNPL regulation kicks in, and Nubank secures a Mexican banking licence

Host Benjamin Ensor - Director of Research and Strategy at 11:FS - is joined by some great guests to discuss the biggest stories from the world of financial services over the past week.

68min listen
1081
podcast
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Fintech Insider

1081. Insights: The future of Robinhood. A conversation with UK President Jordan Sinclair

Robinhood has just unveiled one of the biggest product launches in its history, centred around a bold vision for Borderless Markets. From tokenised stocks and ETFs to Robinhood Chain and AI-powered investing, the company is betting that the future of finance will be tokenised, intelligent and increasingly autonomous.

43min listen
1080
podcast
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Fintech Insider

1080. News: Klarna applies for a US banking licence, LemFi buys Wealth8, and Santander open-sources AI

Host Ross Gallagher - Head of Consulting at 11:FS - is joined by some great guests to discuss the biggest stories from the world of financial services over the past week.

60min listen
1078
podcast
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Fintech Insider

1078. News: FCA unveils crypto rules, Airwallex hits $11bn valuation, and Jet Bank launches Albania's first digital bank

Host Benjamin Ensor - Director of Research and Strategy at 11:FS - is joined by some great guests to discuss the biggest stories from the world of financial services over the past week.

61min listen
1077
podcast
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Fintech Insider

1077. Insights: What does it take to build the bank of the future? With Engine by Starling

In this episode, we're exploring what it takes to build modern banking technology from the ground up. Host Ross Gallagher - Head of Consulting at 11:FS - joined by Sam Everington, CEO of Engine by Starling, and Jody Bhagat, President of North America at Engine by Starling.

40min listen
1076
podcast
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Fintech Insider

1076. News: US and UK push stablecoins, Flutterwave lands $3.2bn, and Green-Got makes Crowdcube history

Host Kate Moody - Customer Strategy Director at 11:FS - is joined by some great guests to discuss the biggest stories from the world of financial services over the past week.

53min listen
105
podcast
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Fintech Insider

1075. Insights: What are the new rules of fintech marketing?

In this episode, we're diving into one of the biggest challenges facing fintech growth right now: standing out. From brand building and customer acquisition to AI-powered marketing and community-led growth, we unpack how fintechs are finding, engaging and retaining customers in an increasingly crowded market. Laura Watkins - Director of Media and Marketing at 11:FS joined by marketing experts of the sector. In this episode, we're diving into one of the biggest challenges facing fintech growth right now: standing out. From brand building and customer acquisition to AI-powered marketing and community-led growth, we unpack

55min listen
1074
podcast
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Fintech Insider

1074. News: Nuvei splashes the cash on Payoneer, Current raises $80M to improve Americans' financial health

Host Ross Gallagher - Head of Consulting at 11:FS - is joined by some great guests to discuss the biggest stories from the world of financial services over the past week.

58min listen
1073
podcast
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Fintech Insider

1073. Insights: From stablecoins to AI agents - how Stripe is changing the internet economy

In this special episode of Fintech Insider Insights, recorded live at Stripe Tour London, we're joined by two Stripe leaders to explore how the internet economy is evolving - and the infrastructure powering its next chapter.

33min listen
1072
podcast
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Fintech Insider

1072. News: All about partnerships: Barclays x CommonAI, Monzo x Fair4All Finance, Stripe x Lloyds

Host Laura Watkins - Director of Media and Marketing at 11:FS - is joined by some great guests to discuss the biggest stories from the world of financial services over the past week.

59min listen
1071
podcast
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Fintech Insider

1071. Insights: Fintech's coming home - The growing relationship between fintech and football

What do Arsenal, Manchester United, Nottingham Forest and the Home Nations football teams have in common? They're all partnering with fintech brands.

47min listen
Video
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11:FS Pulse

Banks are losing the loyalty game | 11:FS Explores

Hey, banks! This might sting a bit. You’re getting loyalty all wrong - and it’s costing you customers. But all is not lost!

7min watch
Video
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11:FS Pulse

3 ways AI is shaking up UX in financial services | 11:FS Explores

The entire world is buzzing about AI, and that ain't changing anytime soon. But as AI becomes more integrated into our daily lives, what impact will it have on financial services and how people interact with them?

5min watch
Video
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Decoding

What are fintechs? - Decoding: Banks

Ever wanted to know what’s going on behind the scenes every time we make a payment?

12min watch
Video
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Decoding

How does banking regulation work? - Decoding: Banks

Regulation is essential. It stops banks from going bust or behaving badly.

12min watch
Video
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Decoding

How has software evolution influenced banking? - Decoding: Banks

The invention of the computer revolutionised banking in the 1950s.

11min watch
Video
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Lending

How does lending work? - Decoding: Banks

Lending has been around for thousands of years and is one of the cornerstones of banking.

11min watch
Video
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Decoding

How can traditional banks win on the banking battlefield? - Decoding: Banks

They're down, but they're not certainly not out.

15min watch
Video
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Decoding

How do card networks operate? - Decoding: Banks

Mastercard and Visa are the two biggest credit card networks in the world.

13min watch
Video
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Decoding

How has the banking battlefield evolved? - Decoding: Banks

We kick off our Decoding: Banks series with a look at the banking landscape today and how we got here.

13min watch
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen