Global

Article
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jtbd

The difference between good and great

When did you last pay for something in cash? If you can’t remember, you’re not alone.

5min read
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Culture

Leda Writes for Fintech Futures: The subtle art of holding yourself accountable

Every Thursday, Leda Glyptis, 11:FS Chief of Staff creates #LedaWrites. This week she turns her attention to the view from your desk. But this isn’t a blog about facilities management.

5min read
Article
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digital transformation

David the fintech vs Goliath the bank

Incumbent banks are losing. It’s no secret that challenger banks are taking advantage of the opportunities that incumbents have left on the table. But what if that could change?

5min read
Article
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PSD2

One year on: Open Banking

Four years ago, policymakers in the UK and EU took the first steps to enshrine open banking into law, but now we’re at a turning point for digital adoption and the old ways of working aren’t working anymore.

5min read
Article
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Culture

Leda Writes for Fintech Futures: Self care tips for corporate change makers

Each week, Leda Glyptis, CEO of 11:FS Foundry, creates #LedaWrites. This week it's all about a word we've heard and spoken more than any other over the last few months - 'normal'

5min read
Article
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Innovation

How we started Fintech Insider

Awards?! ‘Yay’, I hear you say. But it’s not like this wasn’t a crowded market already, so surely this is nothing new, right? Check out more details on our awards show here.

5min read
Article
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Banking

Leda Writes for Fintech Futures: The era of indulgent clients is over

Every Thursday, Leda Glyptis, CEO of 11:FS Foundry creates #LedaWrites. This week she returns to the topic of gender.

5min read
Article
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Banking

Don't eat it all at once: Snack size core banking transformation

At some point for every product, you’ll have gone through an initial period of exciting discovery. This is taken from our Unfiltered newsletter. Subscribe now for a no BS, uncensored analysis of fintech news and hot topics delivered to your inbox each fortnight.

5min read
Article
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Banking

How Australia is banking on new competition

By Michael Douglas, Vice President, Strategy, Galileo

5min read
Article
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Blockchain

Will blockchain replace core banking in 2019?

TL;DR None of the challenger banks use blockchain, the guy who’s leading the most popular smart contract platform (Ethereum) say’s it’s a bad idea. So, I mean read on…but. No, don’t use a blockchain or smart contracts for the love of god.

5min read
Article
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careers

Leda Writes: The Venn diagram of doom

I’d like to start this by stating that Africa is not a monolith and for the purpose of this post, I’ll be zeroing in on the East and West African markets. This is taken from our Unfiltered newsletter. Subscribe now for a no BS, uncensored analysis of fintech news and hot topics delivered to your inbox each fortnight.

5min read
Article
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Blockchain

Our 2019 crypto predictions

It’s been an incredible year for fintech, but one thing’s for sure. 2019 is going to be an even wilder ride.

5min read
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Banking

Our 2019 fintech predictions

So about 350 days ago I made some predictions about how 2019 would shape up. Here I’ll break down how accurate, or not, I was. TL:DR - pretty damn accurate.

5min read
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Culture

New Year resolutions: in 2019 digitalise on purpose

Niall Cameron joined David Brear on Fintech Insider to discuss HSBC, innovation and partnering with fintechs. We found out his views of how incumbents can best work alongside and partner with fintechs in the changing digital space:

5min read
Article
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Blockchain

Looking back on Crypto in 2018

As a uni student, it drove Ollie Purdue crazy that his bank couldn’t provide him with basic info to help manage his financial life. How much money was he likely to have at the end of the month? Could he cut back on work and have more fun – or did he need to increase his hours to pay the bills? At age 20, he founded Loot to create a better banking experience that used data in a smarter way. In episode 232 of FinTech Insider, Ollie, CEO of Loot, shares the story behind his company, including how he got bank execs to talk to him when he was still in school.

5min read
podcast
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Fintech Insider

1042. News: Is Klarna a reality check for fintech IPO hopes?

Host David M. Brear, CEO of 11:FS, is joined by some great guests to discuss the biggest stories from the world of financial services over the past week.

68min listen
1041
podcast
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Fintech Insider

1041. Insights: How to build a high-performing product team

In this episode of Fintech Insider Insights, Kate Moody is joined by an expert panel of product leaders to unpack a question every startup and scale-up eventually faces: how do you build the dream product team?

50min listen
1040
podcast
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Fintech Insider

1040. News: Is this a once in a generation opportunity to change up the UK payments system?

Host Ross Gallagher, Head of Ventures at 11:FS, is joined by some great guests to discuss the biggest stories from the world of financial services over the past week.

63min listen
1039
podcast
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Fintech Insider

1039. Insights: Stablecoins, clearing and the future of payments with Emma Hagan, UK CEO of ClearBank

In this episode of Fintech Insider, David M. Brear sits down with ClearBank’s UK CEO, Emma Hagan, to explore how the UK’s first new clearing bank in over 250 years is reshaping financial infrastructure from the ground up.

40min listen
1038
podcast
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Fintech Insider

1038. News: What happens when the world's biggest YouTuber buys a fintech?

Host Kate Moody, Customer Strategy Director at 11:FS, is joined by some great guests to discuss the biggest stories from the world of financial services over the past week.

58min listen
1036
podcast
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Fintech Insider

1036: News: Checkout strikes a chord with Spotify as Nubank, Revolut and Starling set their sights on the US

Host Benjamin Ensor, Director of Research and Strategy at 11:FS, is joined by some great guests to discuss the biggest stories from the world of financial services over the past week.

59min listen
1035
podcast
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Fintech Insider

1035: Insights: Six predictions that will reshape customer experience in financial services

What’s next for fintech UX in 2026? Ross Gallagher, Head of Consulting at 11:FS, is joined by some great guests to break down six financial services UX predictions from the latest 11:FS Pulse Report, covering the shifts shaping digital banking, customer experience, onboarding, product design, and user research.

55min listen
1034
podcast
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Fintech Insider

1034. News: Was Brex a bargain buy for Capital One?

Host Benjamin Ensor, Director of Research and Strategy at 11:FS, is joined by some great guests to discuss the biggest stories from the world of financial services over the past week.

62min listen
1033
podcast
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Fintech Insider

1033: Insights: How modern finance teams can win the next 10 years

On this week’s episode, in partnership with Pleo, host Benjamin Ensor is joined by Jeppe Rindom, Co-Founder and CEO of Pleo; Søren Westh Lonning, CFO at Pleo; and Megan Cooper, CEO of Caywood, to explore how the role of finance has evolved over the past decade - and what it will take for finance teams to win the next 10 years.

49min listen
1032
podcast
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Fintech Insider

1032. News: Revolut heads to Peru, Stream raises $90m, and… are you dead?

Host Kate Moody, Customer Strategy Director at 11:FS, is joined by some great guests to discuss the biggest stories from the world of financial services over the past week.

64min listen
1031
podcast
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Fintech Insider

1031: Insights: How OpenAI is changing the future of financial services

On this week’s episode, host David Barton-Grimley is joined by Matt Weaver, Head of Solutions for EMEA at OpenAI, to explore the impact OpenAI is having on the financial services industry - and the meaningful collaborations taking place between the sector and the AI innovation giant.

48min listen
1030
podcast
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Fintech Insider

1030. News: Nala and Noah partner on cross-border stablecoins – is a 10% US credit card interest cap coming?

Host Laura Watkins, Director of Media & Marketing at 11:FS, is joined by some great guests to discuss the biggest stories from the world of financial services over the past week.

70min listen
1029
podcast
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Fintech Insider

1029. Insights: How AI is reshaping consumer-focused banking

On this week's episode, David M. Brear is joined by some great guests to tack a question on every bank and fintech leader’s mind: is AI redefining consumer-focused banking in 2026?

50min listen
1028
podcast
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Fintech Insider

1028: News: Flutterwave buys Mono, PicPay files for a US IPO, and Jamie Dimon is ready to share JPMorgan’s ‘secret sauce’

In a fresh wave of fintech consolidation and strategic moves, Flutterwave has acquired Mono. JPMorgan has launched its Special Advisory Services initiative to give key clients access to consulting services drawn from the bank’s own practices. PicPay has filed for a U.S. IPO, and Mercury has applied to the OCC for a national bank charter.

60min listen
1027
podcast
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Fintech Insider

1027: Insights: Lights, camera, transactions- engineering payments at a global scale with JP Morgan and Netflix

David M. Brear, Group CEO at 11:FS, sits down with two heavyweights in the payments world: Tracy Birdsall, Managing Director and Head of EMEA & APAC, Merchant Services Sales, at J.P. Morgan Payments, and Kristen Morrow-Greven, Vice President and Head of Global Payments at Netflix.

53min listen
Video
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11:FS Pulse

Banks are losing the loyalty game | 11:FS Explores

Hey, banks! This might sting a bit. You’re getting loyalty all wrong - and it’s costing you customers. But all is not lost!

7min watch
Video
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11:FS Pulse

3 ways AI is shaking up UX in financial services | 11:FS Explores

The entire world is buzzing about AI, and that ain't changing anytime soon. But as AI becomes more integrated into our daily lives, what impact will it have on financial services and how people interact with them?

5min watch
Video
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Decoding

What are fintechs? - Decoding: Banks

Ever wanted to know what’s going on behind the scenes every time we make a payment?

12min watch
Video
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Decoding

How does banking regulation work? - Decoding: Banks

Regulation is essential. It stops banks from going bust or behaving badly.

12min watch
Video
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Decoding

How has software evolution influenced banking? - Decoding: Banks

The invention of the computer revolutionised banking in the 1950s.

11min watch
Video
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Lending

How does lending work? - Decoding: Banks

Lending has been around for thousands of years and is one of the cornerstones of banking.

11min watch
Video
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Decoding

How can traditional banks win on the banking battlefield? - Decoding: Banks

They're down, but they're not certainly not out.

15min watch
Video
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Decoding

How do card networks operate? - Decoding: Banks

Mastercard and Visa are the two biggest credit card networks in the world.

13min watch
Video
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Decoding

How has the banking battlefield evolved? - Decoding: Banks

We kick off our Decoding: Banks series with a look at the banking landscape today and how we got here.

13min watch
Video
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11:FS Explores: Legacy banking systems ft. David M. Brear

David M. Brear, our 11:FS CEO, takes us through legacy technology within banks - but of course, with a really cool Lightboard.

7min watch
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
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Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

The UK banking battlefield has never been more competitive. Customers expectfinancial apps that are personalised, seamless, and that genuinely make a differenc...

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen
Two portraits of smiling individuals on a dark background with abstract green lines, suggesting a modern and professional theme.
960
Podcast
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fintech Insider

Insights: The future of Revolut with UKCEO Francesca Carlesi

1h2 listen